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私域直播购物,“银发族”权益如何护(民生一线)
Ren Min Ri Bao· 2025-10-15 22:22
Core Insights - The report from the China Internet Network Information Center indicates that as of June this year, the number of internet users aged 60 and above in China reached 161 million, with an internet penetration rate of 52.0% among the elderly [1] - The China Consumers Association highlights that in the first half of 2025, complaints related to elderly consumer traps and chaotic private domain marketing will be major issues [1] - The rise of private domain live streaming, which operates outside traditional e-commerce platforms, poses significant risks for elderly consumers, who are often targeted by deceptive marketing tactics [2][3] Group 1: Elderly Internet Usage - The elderly population is increasingly engaging in online activities such as learning, communication, shopping, and entertainment, but they are also vulnerable to scams and traps set by unscrupulous businesses [1] - The private domain live streaming model, which lacks regulatory oversight, is particularly concerning as it allows for deceptive practices that can exploit elderly consumers [2][3] Group 2: Private Domain Live Streaming - Private domain live streaming is characterized by its operation outside major platforms like WeChat and Taobao, making it difficult for consumers to seek recourse in case of fraud [2] - The model is appealing to businesses due to less stringent regulations and the potential for high profits, especially when targeting elderly consumers [3][6] Group 3: Consumer Behavior and Vulnerabilities - Elderly consumers are often drawn into private domain live streaming due to feelings of loneliness and a desire for social interaction, leading to compulsive purchasing behaviors [4][5] - The marketing strategies employed in these live streams often include emotional manipulation and the creation of false narratives, which can mislead elderly consumers into making poor purchasing decisions [3][5] Group 4: Regulatory Recommendations - Experts suggest that regulatory bodies need to clarify the responsibilities of various stakeholders in private domain live streaming, including content creators and platforms, to protect elderly consumers [7] - Recommendations include mandatory disclosure of business information, retention of live stream content for accountability, and the establishment of special protections for elderly consumers [7][8]
明确主体责任,解决监管真空 私域直播购物,“银发族”权益如何护(民生一线)
Ren Min Ri Bao· 2025-10-15 22:13
Core Insights - The report from the China Internet Network Information Center indicates that as of June this year, the number of internet users aged 60 and above in China reached 161 million, with an internet penetration rate of 52.0% among the elderly [1] - The China Consumers Association highlights that in the first half of 2025, complaints related to elderly consumer traps and chaotic private domain marketing will be major issues [1] - The rise of private domain e-commerce, particularly targeting the elderly, has led to various deceptive practices that exploit their vulnerabilities, such as fake personas and health anxiety [2][3] Group 1: Private Domain E-commerce - Private domain live streaming is characterized by a lack of platform oversight, allowing sellers to evade regulations and create a "脱平台" (脱离平台) model that complicates consumer protection [3][6] - The private domain live streaming market is growing rapidly, with a projected year-on-year increase of 8.69% in transaction volume for 2024 [6] - Many elderly consumers are drawn into private domain live streaming through tactics that exploit their loneliness and health concerns, leading to impulsive purchases of overpriced or substandard products [5][6] Group 2: Consumer Vulnerabilities - Elderly consumers are often targeted based on their demographic characteristics, such as being "老漂族" (elderly migrants), which makes them more susceptible to manipulation through live streaming [5] - The lack of regulatory oversight in private domain e-commerce creates a vacuum where deceptive practices can flourish, making it difficult for consumers to seek redress [6][7] - Experts suggest that regulatory bodies need to clarify the responsibilities of various stakeholders in private domain live streaming to protect elderly consumers effectively [7]
市场监管部门重拳整治私域直播乱象
Xin Hua Wang· 2025-10-15 21:42
Core Viewpoint - The market regulatory authority is intensifying efforts to address the rampant issues of false advertising in the private domain live streaming sector, which includes misleading marketing practices and the sale of unqualified products [1][2]. Group 1: Regulatory Actions - The State Administration for Market Regulation has initiated a nationwide special campaign to combat false advertising in private domain live streaming, targeting platforms, merchants, and related enterprises involved in illegal activities [1]. - A total of 30 cases of false advertising in private domain live streaming have been filed, with 6 cases against platforms and 24 against merchants, resulting in penalties totaling 2.93 million yuan and proposed penalties of approximately 6.63 million yuan [1]. - In Shanghai, over 50 physical sales stores have been identified and penalized as independent illegal entities, breaking the previous enforcement dilemma where stores were considered mere accomplices [2]. Group 2: Techniques and Tactics - Some unscrupulous merchants are using private group chats to lure consumers into private domain live streams, employing platforms that manipulate viewer metrics and create fake interactions [2]. - Regulatory authorities in Henan have traced responsibilities across the entire supply chain, from marketing to product quality, ensuring comprehensive oversight of all parties involved in the live streaming process [2]. Group 3: Market Oversight - The Guangdong market regulatory department has inspected 7,213 live streaming entities and 39,222 videos, generating 606 effective leads for further investigation [3]. - The market regulatory authority has advised businesses to review their practices against legal standards to ensure fair competition and warned platform operators against exploiting technology to engage in illegal activities under the guise of private domain marketing [3].
假专家、假神药精准“围猎”老年人 市场监管总局严打私域直播间
2 1 Shi Ji Jing Ji Bao Dao· 2025-10-15 15:10
Core Viewpoint - The market regulatory authority is actively addressing illegal promotional practices in private domain live streaming, particularly targeting the exploitation of vulnerable groups such as the elderly through deceptive marketing strategies [1][2]. Group 1: Regulatory Actions and Outcomes - Since the initiation of the special rectification work, 7,415 problem clues have been collected, resulting in 4,516 illegal cases being investigated, with a total penalty amounting to 68.7691 million yuan [1]. - A total of 30 cases related to illegal private domain live streaming have been filed, with penalties amounting to approximately 6.63 million yuan, including 2.93 million yuan already imposed [2]. Group 2: Characteristics of Private Domain Live Streaming - Private domain live streaming is characterized by precise user targeting, high conversion rates of purchase intent, strong closure and concealment, and diverse operational models [2]. - The prominent issues in this sector include false advertising, fake expert personas, counterfeit product qualifications, and difficulties in consumer rights protection [3]. Group 3: Challenges in Regulation - The unique characteristics of private domain live streaming present challenges for regulatory enforcement, including difficulties in proactive monitoring, evidence collection, and tracing the supply chain [4]. - Regulatory authorities are enhancing their capabilities through electronic evidence collection, cross-regional collaboration, and comprehensive regulatory measures [4]. Group 4: Technological Integration in Regulation - The Guangdong market regulatory department is utilizing AI and data analysis to detect illegal activities, having filed 516 cases related to false advertising of drugs and health products for the elderly [5]. - The Henan market regulatory authority employs big data analysis and AI recognition for risk monitoring across various platforms, creating a comprehensive evidence network [6]. Group 5: Legal Framework Updates - The newly revised Anti-Unfair Competition Law, effective from October 15, aims to address current competitive issues by refining the legal provisions against false advertising and enhancing regulatory standards [6].
老年消费者被“围猎”?监管部门整治私域直播虚假宣传
Zhong Guo Xin Wen Wang· 2025-10-15 14:08
Core Viewpoint - The article discusses the regulatory efforts to combat false advertising in private domain live streaming, particularly targeting the elderly consumer group, highlighting the rise of deceptive marketing practices and the measures taken by market regulatory authorities to address these issues [1][2][3][4]. Group 1: Regulatory Actions - The market regulatory authority has collected 7,415 problem leads and has handled 4,516 illegal cases, resulting in fines totaling 68.7691 million yuan, with 3,611 entities ordered to rectify their practices [1]. - A total of 30 cases have been filed against illegal activities in private domain live streaming, including 6 cases against platforms and 24 against merchants, with penalties amounting to 2.93 million yuan and proposed penalties of approximately 6.63 million yuan [2]. Group 2: Identified Issues - Key issues in private domain live streaming include false advertising and exaggerated claims, where ordinary products are misrepresented as miraculous cures, often targeting elderly consumers with low-priced goods and free experiences [2]. - There is a prevalence of fake "expert" personas in live streams, misleading consumers through pseudo-scientific health courses and consultations, with many so-called experts lacking genuine qualifications [2]. - Some products sold in private domain live streams lack legitimate qualifications, with instances of counterfeit approval numbers and misleading health claims, such as promoting regular food as having medicinal properties [2]. Group 3: Consumer Protection Challenges - Consumers face difficulties in asserting their rights due to merchants' tactics like "closing the stream immediately," blocking information, and disbanding groups to destroy evidence, further complicating the recovery of funds [3]. - The regulatory authorities are enhancing their capabilities in electronic evidence collection, cross-regional collaboration, and comprehensive monitoring to tackle these challenges effectively [3]. Group 4: Legal Framework - The newly revised Anti-Unfair Competition Law, effective from October 15, strengthens regulations against false advertising and enhances the responsibilities of platform enterprises, providing a solid legal foundation for addressing these issues [4].
严打私域直播“坑老”!市场监管总局:立案30件罚没956万元
Zheng Quan Shi Bao Wang· 2025-10-15 12:39
Core Points - The newly revised Anti-Unfair Competition Law of the People's Republic of China officially came into effect on October 15, 2023, aiming to address false advertising and other illegal activities targeting the elderly in the pharmaceutical and health product sectors [1] - The State Administration for Market Regulation has investigated 4,516 cases of illegal activities, imposing fines totaling 68.7691 million yuan, with 30 cases related to private domain live streaming targeting the elderly [1] - The regulatory focus is on false claims made by businesses using private domain live streaming, which poses challenges for monitoring and enforcement due to its closed and difficult-to-trace nature [1] Summary by Sections Regulatory Actions - Local market regulation departments have implemented innovative measures for comprehensive governance, with Shanghai reporting 89 cases and over 1.5 million yuan in fines by the end of September [2] - In Henan Province, a new model combining "penetrating regulation" and "collaborative enforcement" has led to 76 cases of false advertising in live streaming, with fines totaling 486.57 thousand yuan [2] - Guangdong Province has focused on key areas, resulting in 516 cases filed and 344 concluded, with investigations into two private domain live streaming platforms [2] Legal Framework - The new Anti-Unfair Competition Law enhances regulations on false advertising and strengthens the responsibilities of platform enterprises, providing solid legal support for regulatory efforts [2] - The market regulation authorities will leverage the implementation of the new law to intensify the crackdown on various unfair competition practices, aiming to protect consumer rights and foster a fair market environment [2]
精准“围猎”老年群体 市场监管部门对私域直播虚假宣传违法行为立案30件
Ren Min Ri Bao· 2025-10-15 12:20
Core Insights - The article highlights the increasing issue of fraudulent marketing practices targeting the elderly through private live streaming sessions, which have led to significant regulatory actions by market supervision authorities [1][2]. Group 1: Regulatory Actions - The State Administration for Market Regulation has initiated 30 cases related to false advertising in private live streaming, with 6 cases against platforms and 24 against merchants, resulting in penalties totaling 2.93 million yuan and proposed penalties of approximately 6.63 million yuan [1]. - Regulatory bodies are enhancing their monitoring and enforcement capabilities to combat unfair competition and protect consumer rights, particularly for the elderly [3]. Group 2: Characteristics of Private Live Streaming - Private live streaming is characterized by targeted marketing to specific user groups, high conversion rates due to pre-existing brand recognition, and a closed, less regulated environment [1]. - The operational models in private live streaming are diverse, including store-based, cloud store, and community store formats, complicating the industry landscape [1]. Group 3: Issues in Private Live Streaming - Prominent issues include false advertising, exaggerated product claims, and the use of fake expert personas to mislead consumers, particularly the elderly [2]. - Many products sold through private live streaming lack legitimate qualifications, with some falsely marketed as having therapeutic effects [2]. - Consumers face challenges in asserting their rights due to tactics employed by fraudulent merchants, such as destroying evidence and delaying refunds [2]. Group 4: Challenges in Regulation - Regulatory authorities face difficulties in monitoring and collecting evidence in the private domain, as well as tracing the supply chain [3]. - Efforts are being made to improve electronic evidence collection, cross-regional collaboration, and comprehensive regulatory measures to enhance consumer protection [3].
明确门店主责,上海整治老年保健品私域直播乱象
Xin Jing Bao· 2025-10-15 12:19
Group 1 - The core viewpoint of the news is the crackdown on false advertising in private domain live streaming, particularly targeting the elderly health supplement market in Shanghai [1][2] - The Shanghai market regulatory authority has initiated a comprehensive enforcement action across the entire supply chain, including stores, platforms, sources, and consumers, to combat false marketing practices [1][2] - As of the end of September, the Shanghai market regulatory authority has filed 89 cases, closed 12 stores involved in false advertising, and imposed fines exceeding 1.5 million yuan [2] Group 2 - The enforcement actions include a "carpet-style" inspection of stores, which have been identified as independent violators due to their involvement in misleading marketing practices [2][3] - Key breakthroughs have been made at the platform level, with investigations revealing that certain private domain live streaming platforms manipulated viewer statistics and comments to mislead consumers [3] - The regulatory efforts also extend to source governance, where the authorities are addressing false advertising not only from local companies but also from those based in other provinces [3]
55岁以下不让进的“群聊”!起底专坑老年人的私域直播间
Qi Lu Wan Bao· 2025-09-21 13:28
Core Viewpoint - The Chinese Consumers Association has issued a warning about fraudulent practices targeting the elderly through private live streaming sessions, highlighting the deceptive nature of these sales tactics [1] Group 1: Fraudulent Practices - Some unscrupulous merchants are using private live streaming to mislead elderly consumers, often requiring passwords to access these sessions, which limits oversight and increases the risk of fraud [1][12] - A case study involving a woman from Shanghai who purchased 10 boxes of probiotics, believing they would benefit her family, illustrates the deceptive marketing tactics used in these private streams [4][12] - The Shanghai market regulatory authority found that the probiotics were falsely advertised as having immediate health benefits, with the actual product being an ordinary food item [12][30] Group 2: Marketing Tactics - Merchants often lure elderly consumers into private groups with offers of free gifts, such as eggs or cash rewards, which leads them to participate in misleading live streams [15][19] - The company "Guo Ke You Xuan" operates in over 600 cities and has more than 5,000 distributors, using local stores to funnel elderly consumers into private live streaming sessions [15][17] - The marketing strategy includes creating a closed information environment with age restrictions and identity verification, making it difficult for external oversight [28][30] Group 3: Regulatory Challenges - The lack of transparency in private live streaming makes it challenging for regulatory bodies to gather evidence and enforce compliance [10][12] - The Chinese Consumers Association has noted an increase in complaints related to private marketing, indicating a growing concern over the lack of consumer protection in these transactions [36][37] - Experts suggest that regulatory authorities need to enhance enforcement and develop legal frameworks to protect elderly consumers from these deceptive practices [37]
第十七届聚牛新零售大会,直播趋势下微赞谈长期主义增长
Sou Hu Cai Jing· 2025-08-20 14:46
Core Insights - The event "Juniu 17th New Channel Exhibition and Juniu (Hangzhou) Private Domain Live Streaming Industry Conference" was held in Hangzhou, focusing on the development trends in the private domain live streaming sector [1] - Weizhan Live, a key player in enterprise live marketing, gained significant attention during the conference, with its founder and CEO Zhou Pengpeng invited to speak [3] Industry Trends - Private domain live streaming has transitioned from extensive growth to a phase of refined operations, emphasizing the need for a long-term perspective that prioritizes user trust and sustainable growth over short-term traffic competition [5] - Compliance is identified as a critical prerequisite for the long-term development of enterprises, with Weizhan implementing a digital traceable private domain live streaming system that includes pre-broadcast qualification audits, real-time content monitoring, and comprehensive post-broadcast data archiving [5] Company Recognition - Weizhan Live was awarded the "Annual Best Live Marketing Brand" by Juniu New Retail, reflecting industry recognition of its expertise and achievements in the private domain live streaming field [9] - The company plans to continue focusing on the private domain live streaming sector, optimizing solutions based on industry needs, and collaborating with partners to explore innovative paths for the standardized and high-quality development of the industry [9]