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100观察|高德推出“扫街榜” 用真实行为数据优化线下信用体系
Mei Ri Jing Ji Xin Wen· 2025-09-12 12:25
Group 1: Alibaba and Gaode's New Initiative - Gaode, a subsidiary of Alibaba, launched the "Gaode Street Ranking," the world's first ranking based on user behavior data, emphasizing that it will "never be commercialized" [2][4] - The initiative aims to "rebuild the offline service credit system" and includes the "Firewood Good Store Support Plan," which offers 200 million yuan in ride-hailing vouchers, 950 million yuan in consumption vouchers, and 30 million yuan in cash incentives [2][4] - The ranking utilizes a "trustworthy algorithm" based on real user behavior data, ensuring authenticity and fairness, allowing small shops to gain visibility without incurring traffic costs [2][4] Group 2: Challenges and Future Potential - The model faces challenges, including data collection blind spots for certain demographics, such as elderly consumers, which may lead to underrepresentation of local shops [2] - The AI's logic for identifying "abnormal reviews" remains unclear to users and merchants, potentially leading to misjudgments of unique small shops [2][3] Group 3: Strategic Implications - The launch of the "Gaode Street Ranking" is a strategic move by Alibaba to deepen its local life services, focusing on rebuilding offline service credibility and enhancing user engagement [4] - The "Firewood Good Store Support Plan" not only empowers small shops to stimulate consumption but also helps Gaode accumulate scene traffic [4]
大众点评失去“大众”,高德扫街榜精准“点穴”美团
Sou Hu Cai Jing· 2025-09-11 11:52
Core Insights - The launch of Gaode's "Street Scanning List" represents a significant shift in the local service credit system, aiming to support offline dining and service consumption [1][26] - Meituan's reintroduction of Dazhong Dianping's quality takeaway service indicates a defensive strategy against Gaode's new offering, highlighting the competitive landscape in local services [1][2] Company Strategies - Gaode's "Street Scanning List" utilizes user behavior data to create a credible ranking system, contrasting with Dazhong Dianping's perceived decline in trustworthiness [18][19] - Meituan's reliance on Dazhong Dianping for revenue generation remains strong, despite the latter's reduced visibility and user engagement [5][7] - The competitive dynamics are shifting, with Gaode's focus on authenticity and user-generated data posing a direct challenge to Meituan's established market position [24][26] Market Positioning - Dazhong Dianping, once a leading UGC platform, has seen its influence wane post-acquisition by Meituan, which has gradually diminished its independent identity [3][12] - Meituan's market share in the takeaway segment is projected to be 65% in 2024, down from 74% in 2020, indicating a slight contraction but still maintaining a dominant position [8] - Gaode's strategy includes free merchant entry and AI-driven authenticity checks, aiming to create a more equitable platform for businesses compared to Meituan's fee structure [24][25] Consumer Trust and Engagement - The erosion of consumer trust in Dazhong Dianping is evident, with users increasingly skeptical of the platform's ratings and reviews, leading to a search for alternative dining recommendations [12][16] - Gaode's approach to integrating user navigation and behavior data into its ranking system aims to restore credibility in local service evaluations [19][25] - The shift towards a more transparent and user-driven evaluation system could redefine consumer engagement in the local services market [26]
上线首日用户超大众点评 高德扫街榜如何重构餐饮评价体系?
9月10日,阿里巴巴26岁之际,阿里旗下高德地图推出全球首个基于用户行为的"高德扫街榜"。上线第 一天,就有超过4000万名用户使用,用户规模超过大众点评。 "高德扫街榜",是阿里巴巴以技术守护"人间烟火气",构建全新的线下服务信用体系,全力支持线下餐 饮及服务消费的举措。与市面上已有的热门榜单不同,用户的真实导航行为与高信用用户的评价是榜单 评选的重要维度。 高德此举将给行业格局带来怎样的积极意义?线下服务信用将如何发展?平台如何在良性竞争中赋能中 小企业?中国社会科学院数量经济与技术经济研究所副所长蔡跃洲,中国中小企业协会专职副会长朱 玉,做客《中国经营报》在线视频访谈栏目"零观科技",解读这一行业热点事件。 数据维度革命:"行为"取代"打分" 在信息过载的数字化时代,消费者面对琳琅满目的餐饮榜单,往往陷入"选择困难"。米其林、美团必吃 榜等传统评价体系虽具有一定参考价值,却也难以避免"刷好评""赠品换口碑"等行业顽疾。商家疲 于"卷分内卷",消费者苦于"信息失真",餐饮评价体系亟待一场真正的革命。 "米其林、美团必吃榜等传统餐饮榜单,推动消费的同时,依赖的评价体系也存在一些固有难点。"朱玉 认为。 朱玉 ...
中小企业协会朱玉:呵护“人间烟火气” “高德扫街榜”大有可为
中经记者 李立 上海报道 9月10日,阿里巴巴成立26周年之际,阿里旗下高德地图宣布推出全球首个基于用户行为产生的榜单"高 德扫街榜",构建全新的线下服务信用体系,全力支持线下餐饮及服务消费。 高德同时启动"烟火好店支持计划",通过发放超10亿元补贴等措施,鼓励用户到店消费,希望每天能为 线下餐饮及其他服务业多带去1000万客流。 "对于千万中小商家而言,'高德扫街榜'意味着一种摆脱流量陷阱的新可能,打造更公平的竞争环 境。"中国中小企业协会专职副会长朱玉做客《中国经营报》在线视频访谈栏目《零观科技》时表示。 朱玉特别谈到,"人间烟火气"源于千千万万特色鲜明、充满生机的中小商家,呵护"人间烟火气"需要政 策和企业共同努力。 "用脚投票"避免刷分"内卷" "米其林、美团必吃榜等传统餐饮榜单,确实起到了消费指引的作用,但所依赖的评价体系也存在一些 固有难点。"朱玉认为。 第一是评价真实性难保障。虽然平台有算法和人工审核,但是商家用赠品换好评或者利益干扰仍然很难 完全杜绝;第二,商家陷入了卷分的"内卷",一些商家可能为了获取流量,卷入刷好评的竞争,难以专 注提升产品与服务。 "'高德扫街榜'里最吸引眼球的是关注烟火 ...
高德地图CEO郭宁:构建线下服务信用体系,助力服务消费新增长
Sou Hu Cai Jing· 2025-09-11 02:17
围绕线下生活,服务消费正迎来蓬勃发展。2024年,我国服务业占GDP的比重持续提升,达到了56.7%;居民人均服务性消费支出占人均消费支出的比重 46.1%。同时,服务业就业人员达3.58亿人,占就业人员总数的48.8%。 服务消费一头连着经济,一头连着民生,但随着服务消费规模不断扩大,一些问题也逐渐显现。今年以来,高德在多场线下调研中发现,无论是商家还是消 费者,都期待一个更加"真实、开放、可信、简单"的消费环境。 郭宁表示,这八个字背后承载着一种更深刻的商业文明,那就是契约精神、合作理性与长期主义。用AI探索打造一套全新线下服务信用体系,正是培育这 种商业文明的最优技术路径,即通过服务信用体系去提升消费信任,提振消费信心,让商家用心经营,让用户安心消费,最终用科技助力服务消费新增长。 9月10日,阿里巴巴旗下高德地图推出全新的AI生活服务榜单"扫街榜",该榜基于高德地图规模化、真实可信的出行和评价数据,以科学的AI算法模型驱动 生成,覆盖全国超300多个城市的线下吃喝玩乐全品类服务。 "科技既是星辰大海,更是人间烟火。"高德地图CEO郭宁表示,扫街榜的初衷是用科技AI去打造一份真实榜单,通过提升消费信任, ...
高德闪击美团,到店战火再升级
3 6 Ke· 2025-09-10 23:48
1、阿里巴巴成立26周年之际,高德推出"扫街榜",剑指美团旗下大众点评,意图构建全新的线下服务信用体系。 2、用户的行动指标被纳入,将真实的导航到店行为与评价反馈结合起来,让高德扫街榜成为一个很难被刷榜的产品,高德意图用这种方式对 大众点评实行降维打击。 3、直击核心腹地,高德扫街榜的出现意味着,从外卖延伸至即时零售,再到本地生活的战争,已全面升级为围绕美团核心利润区的攻防战。 4、挑战与机遇并存。一个"后点评时代"正在到来,用户的真实行为数据将成为衡量商业价值的核心标尺,信用将取代流量成为商家最宝贵的 资产。 2023年,抖音和美团在团购业务激战正酣时,一条话题贴在社交网站引发广泛关注,其大意是:如果大众点评能争气,可能就没小红书(崛起)的机会。 它揭示了两个深刻的问题:第一,面对具备流量优势的竞争对手,尤其是抖音这种流量巨兽的降维打击,以团购为核心的大众点评显得力不从心;第二, 大众点评的交易属性日益压倒了其赖以起家的点评心智,用户用完即走,而那片曾经孕育了无数消费决策的内容社区土壤,正在被小红书的种草心智侵蚀 和取代。 高德选择了一条完全不同的路径 ,它手中的王牌正是海量、真实且难以伪造的出行行为数据。 ...
对标美团,阿里砸10亿补贴推“高德扫街榜”
Xin Lang Cai Jing· 2025-09-10 15:17
Core Viewpoint - Alibaba's launch of the "Gaode Street Ranking" is seen as a direct competition to Meituan's review business, aiming to enhance local service consumption through user behavior-based rankings and significant subsidies [1][3]. Group 1: Gaode Street Ranking - The "Gaode Street Ranking" is the world's first ranking based on user behavior, designed to encourage offline consumption with over 1 billion yuan in subsidies, targeting an additional 10 million customers daily for the service industry [1]. - The ranking features various categories such as "Tire Wear Ranking" for long-distance visits and "Repeat Customer Ranking," with daily updates based on dynamic data [1][4]. - Gaode aims to establish a credit system for offline services, addressing the challenges faced by restaurants regarding low barriers for negative reviews and high costs for positive ones [3]. Group 2: Business Strategy and Financial Performance - Gaode's CEO emphasized that the ranking will never be commercialized, aiming to create a healthy ecosystem that prioritizes genuine user experiences over artificial metrics [3]. - Alibaba's recent financial report showed a revenue of 247.65 billion yuan for Q1 FY2026, a 2% year-on-year increase, with a 10% growth when excluding sold businesses [4]. - The company's instant retail business has shown significant growth, with a 25% year-on-year increase in monthly active consumers on the Taobao app, projecting a transaction increment of 1 trillion yuan over the next three years [4]. Group 3: Market Reaction - Following the announcement, Alibaba's stock opened nearly 2% higher, reaching a four-year high, while closing with a slight increase of 0.63% [5].
高德扫街榜亮相:AI驱动下如何重塑线下服务信用新生态?
Sou Hu Cai Jing· 2025-09-10 13:12
这种设计直击行业痛点。当前,线下服务业线上评价系统存在严重信任危机:商家通过赠送小菜、甜品 换取好评,职业差评师恶意刷低分等现象屡见不鲜,导致消费者难以获取真实信息。高德扫街榜的"扫 榜"逻辑,将评价权从少数活跃用户手中转移至10亿用户的集体行为,通过AI算法对海量数据进行脱敏 处理与综合分析,最终形成一份"用脚投票"的榜单。据高德披露,其本地生活类地点日均AI搜索量超 1.2亿次,导航前往的生活服务目的地达1300万个,这些数据为榜单的真实性提供了坚实支撑。 9月10日,阿里巴巴迎来成立26周年纪念日,旗下高德地图在这一特殊节点发布全新产品——"高德扫街 榜",以"阿里生活服务超级新入口"的定位,正式切入线下服务信用体系建设领域。这款基于AI技术驱 动的榜单产品,不仅重新定义了生活服务类榜单的评价标准,更被业内视为"用AI打通跨界创新的全新 物种"。 与传统榜单依赖用户主观评价不同,高德扫街榜的核心逻辑在于"行为+信用"的双维验证。其底层依托 高德地图的AI化升级,通过阿里通义大模型实现空间智能与现实场景的深度融合。具体而言,系统会 综合分析用户在高德平台上的导航轨迹、到店频次、专程前往距离等客观行为数据, ...
高德地图CEO郭宁:高德正在打造AI时代的全新线下服务信用体系
Zheng Quan Ri Bao Wang· 2025-09-10 10:29
Core Insights - Alibaba's Gaode Map launched a new AI-driven service ranking called "Street Ranking," aimed at enhancing consumer trust and boosting offline consumption by leveraging real travel and review data across over 300 cities in China [1][2] - The CEO of Gaode Map, Guo Ning, emphasized the importance of building a reliable offline service credit system through AI to foster consumer confidence and stimulate service consumption growth [2] Group 1: AI Integration and User Engagement - Gaode Map has transitioned to a fully AI-driven platform, evolving its navigation services into an intelligent travel assistant capable of deep temporal and spatial understanding [1] - The AI assistant "Xiao Gao Laoshi" achieved a daily usage of over 1.2 billion calls, with local lifestyle searches averaging 120 million per day and total navigation mileage reaching 1.5 billion kilometers [1] Group 2: Street Ranking Features - The "Street Ranking" is distinguished by its focus on "realness," utilizing a massive dataset of over 1 billion real behavior data points, including navigation and search activities [2] - The ranking system incorporates Sesame Credit scores and employs AI to filter out false information, ensuring the authenticity of user reviews [2] Group 3: Support for Local Businesses - Gaode Map introduced the "Firewood Good Store Support Plan," which includes a "Firewood Small Store" ranking to increase visibility and foot traffic for quality small businesses [3] - The initiative includes distributing 200 million yuan in ride-hailing vouchers and 950 million yuan in consumption vouchers to lower user costs and promote offline transactions [3] - The plan aims to provide over 50 million precise traffic exposures daily to small stores through AI recommendations and navigation voice broadcasts [3]
高德地图CEO郭宁:高德扫街榜是AI时代“用脚投票”的最真实榜单
Core Viewpoint - Alibaba's Gaode Map launched a new AI-driven service ranking called "Street Ranking," aimed at enhancing consumer trust and boosting offline consumption by leveraging real travel and review data across over 300 cities in China [1][2]. Group 1: AI Integration and Consumer Behavior - Gaode Map has fully integrated AI into its services, evolving from a navigation tool to a comprehensive lifestyle service platform, with daily AI search volumes reaching 120 million and navigation distances totaling 1.5 billion kilometers [2]. - The service sector in China is projected to account for 56.7% of GDP in 2024, with per capita service consumption expenditure making up 46.1% of total consumption [2]. Group 2: Trust and Credibility in Consumption - The "Street Ranking" emphasizes "realness," utilizing a large volume of genuine behavioral data to ensure trustworthy evaluations, while also incorporating Sesame Credit scores to filter out false information [4][5]. - The initiative aims to create a more authentic and reliable consumption environment, addressing issues like distorted ratings that affect consumer choices [2][3]. Group 3: Support for Small Businesses - Gaode Map introduced the "Firewood Good Store Support Plan," which includes a budget of 2 billion yuan in ride-hailing vouchers and 9.5 billion yuan in consumption vouchers to drive foot traffic to small businesses [6]. - The plan aims to help 100,000 small stores gain visibility and customer flow, with an expected daily increase of 10 million consumers visiting offline stores due to the "Street Ranking" [5][6].