Core Viewpoint - Neta Auto has faced significant issues with its app connectivity, leading to widespread complaints from users and raising concerns about the company's operational stability and customer satisfaction [1][3][5]. Group 1: App Connectivity Issues - Starting from May 2, many Neta car owners reported problems with the Neta Auto app, including network disconnections and inability to control their vehicles remotely [3]. - Users shared screenshots showing various error messages, such as "no data available" and "HTTP 502 Bad Gateway," indicating severe app malfunctions [5]. - This is not the first instance of app issues for Neta Auto, as similar complaints were reported in April, affecting functionalities like Bluetooth key access and vehicle system connectivity [5]. Group 2: Market Performance and Challenges - In 2022, Neta Auto achieved significant sales success with its models Neta U and Neta V, selling 15,210 units and becoming the top seller among new car manufacturers [6]. - However, in March 2023, other new energy vehicle manufacturers like XPeng and Li Auto surpassed monthly sales of 30,000 units, while Neta Auto struggled with declining sales [6]. - Reports have emerged of dealers protesting at Neta Auto's factory due to issues like delayed rebates and subsidies, as well as unmet delivery schedules [6]. - As of January 2025, Neta Auto's domestic delivery volume was only 110 units, highlighting a drastic decline in performance [6].

Core Viewpoint - Neta Auto has faced significant issues with its app and website, leading to widespread complaints from users and raising concerns about the company's operational stability [1][4][14]. Group 1: App and Website Issues - Starting from May 2, many Neta car owners reported problems with the Neta Auto app, including network disconnections and inability to control their vehicles remotely [4][11]. - Users have encountered various error messages, such as "HTTP502 Bad Gateway," and issues with vehicle location updates and charging notifications [7][11]. - As of May 4, the Neta Auto official website was also reported to be inaccessible, indicating ongoing technical difficulties [13]. Group 2: Historical Context and Company Background - Neta Auto, a brand under Hozon Auto, was officially launched in June 2018, with its first model, Neta N01, rolling off the production line in July of the same year [15]. - The company achieved significant sales in 2022, with 152,000 units sold, making it the top performer among new car manufacturers, and reached a valuation of 25 billion yuan [16]. - However, since the second half of last year, Neta Auto has faced a series of negative developments, including financial losses, declining sales, and issues with employee and supplier payments [17]. Group 3: Management Changes and Financial Challenges - In December of last year, Neta Auto announced a strategic restructuring, resulting in the departure of CEO Zhang Yong, who transitioned to an advisory role, with founder Fang Yunzhu taking over as CEO [17]. - Recent reports indicate that Neta Auto is dealing with high debt risks and has postponed its E-round financing, originally scheduled for March, due to these financial challenges [17]. - As of January 2025, Neta Auto's domestic delivery volume was reported to be only 110 units, highlighting the company's struggles in the market [18].