消费者知情权

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罗永浩悬赏10万元,征集西贝预制菜证据
中国基金报· 2025-09-12 01:44
昨天,西贝创始人贾国龙在接受媒体采访时表示,"复盘了罗永浩来西贝吃饭时的菜品和接待服 务,我们的总结是,做的饭中规中矩,他点的13道菜里没有一道是预制菜,我们每一道菜都有制 作标准和工艺。"在结束回应"预制菜"风波的新闻发布会后, 西贝创始人、董事长贾国龙表示将 会起诉罗永浩。 西贝创始人、董事长贾国龙在接受采访时,就"是否会起诉罗永浩"一问做出明确且强硬的表态。 "一定会,我们一定会起诉他,一定一定会起诉他!" 贾国龙连用三个"一定"来强调他的决心。 他表示:"他对我们的伤害是很大的,一定会起诉。" 来源:综合澎湃新闻、 红星资本局、中国新闻网、新黄河等 连锁餐饮集团"西贝" 陷入的预制菜舆论风波愈演愈烈。 同时,他还 发布10万元悬赏,公开征集西贝使用预制菜的"真凭实据"。 与此同时,为了让消费者亲身体验"值不值",西贝宣布将从今天起,在全国所有门店上线"罗永 浩菜单"。贾国龙澄清,这不是一个固定的套餐,而是罗永浩点过的菜品列表,消费者可以任意 点选。西贝为此提供了两大承诺:第一, "不好吃,不要钱", 顾客可以随时退单;第二, 欢迎 顾客随时进入后厨,参观任何一道菜的制作全过程。 "在大家看来,中央厨房 ...
西贝创始人贾国龙称将起诉!罗永浩连发数十条回应
2 1 Shi Ji Jing Ji Bao Dao· 2025-09-11 14:48
Group 1 - The core issue revolves around the controversy initiated by Luo Yonghao's comments on Xibei's dishes, which he claimed were mostly pre-prepared meals [1][2] - Xibei's CEO, Jia Guolong, strongly refuted these claims, asserting that none of the dishes served were pre-prepared and announced that all 370+ Xibei locations would allow customers to observe the cooking process starting September 12 [1][2] - Jia Guolong expressed a firm intention to sue Luo Yonghao for his statements, emphasizing his determination by repeating "definitely" three times [1] Group 2 - Luo Yonghao responded on social media, questioning the quality of Xibei's food and suggesting that if the dishes were not pre-prepared, it would indicate advanced technology [2] - He also called for legislation to ensure restaurants disclose whether they use pre-prepared meals, highlighting the need for consumer rights in the pre-prepared food sector [2]
直击直播带货乱象 山西省消协发布警示:直播间食品配料表竟玩“躲猫猫”
Zhong Guo Xin Wen Wang· 2025-09-11 12:51
直击直播带货乱象 山西省消协发布警示:直播间食品配料表竟玩"躲猫猫" 首先是为了掩盖高糖、高盐、多添加剂等问题。部分打着"健康概念"的食品(如无糖饮料、粗粮饼干)实 际添加了蔗糖、氢化植物油、香精等成分,若公开配料表,可能让消费者质疑其"虚假宣传"。 主动追问,留存证据:如果在商品详情中未见到配料表或配料表不清晰,下单前务必直接向主播或客服 询问"配料表在哪里""具体成分是什么",可要求其展示包装照片或文字版配料表,并截图/录屏保存聊 天记录,作为后续维权依据。 其次是为了规避合规风险。某些食品可能存在标签不规范的问题,如未标注过敏原、营养成分夸大,或 使用了消费者敏感的原料(如转基因成分、人工合成色素),不展示配料表可以诱导消费者下单。 此外,利用信息差诱导消费也是重要原因。直播间通过"限时折扣""主播背书"制造紧迫感,消费者在无 法充分获取信息的情况下,更容易冲动下单。 中新网太原9月11日电 (记者 杨杰英)"健康低卡的无糖饼干到底含不含代糖?""儿童辅食的成分表为什么 只展示3秒?"……当下直播购物火爆,但食品配料表却在直播间玩起了"躲猫猫"。近日,山西省消费者 协会发布食品直播信息陷阱消费警示,指出 ...
律师诉《王者荣耀》案开庭,技术秘密与知情权边界成焦点
21世纪经济报道· 2025-08-13 14:16
Core Viewpoint - The case of Sun Qianhe vs. Tencent, known as "China's first game algorithm case," raises significant questions about player rights and the transparency of game matching mechanisms, potentially impacting consumer trust and industry practices [1][2]. Group 1: Legal Proceedings and Focus Areas - The lawsuit centers on the claim that Tencent's game "Honor of Kings" employs an algorithm that unfairly matches stronger players with weaker teammates, affecting game outcomes and player experience [1][4]. - Key issues discussed in court include players' right to know about the matching mechanism and whether such information constitutes a commercial secret [3][4]. - Tencent argues that the matching mechanism is influenced by various factors beyond the algorithm, and that disclosing it could harm fair competition and innovation in the gaming industry [4][8]. Group 2: Consumer Rights and Industry Balance - The case highlights the tension between consumer rights and industry development, emphasizing the need for a balance that protects both players and the gaming ecosystem [10][12]. - Legal experts suggest that while consumers should have some knowledge of game mechanics, the specifics of algorithms may not need to be disclosed to protect commercial interests [5][6][13]. - The ongoing debate reflects a broader trend in global gaming regulations, where countries are increasingly focusing on consumer protection and transparency in game mechanics [12][13].
律师打输游戏诉《王者荣耀》,要求公开匹配算法,被告(腾讯)认为匹配无法决定胜负
程序员的那些事· 2025-08-13 11:25
Core Viewpoint - The lawsuit filed by a player against Tencent seeks to make the matchmaking mechanism of "Honor of Kings" public, focusing on the factors influencing player matchups and their respective weights in different game modes, raising concerns about whether game outcomes are manipulated by the matchmaking system [1][3]. Group 1: Legal Proceedings - The court hearing has concluded, and the next steps await notification from the court [1]. - The main dispute centers on whether the matchmaking mechanism can determine game outcomes and whether it should be made public [3]. - Tencent argues that the claim of controlling player win rates to maintain a 50% win rate is unfounded, providing examples of player win rates that vary significantly from 50% [3]. Group 2: Consumer Rights and Transparency - Tencent's defense cites the Consumer Rights Protection Law, stating that the law does not require the disclosure of technical details behind services, and previous cases have established boundaries for consumer rights [4]. - The court was informed that Tencent has provided information about the matchmaking mechanism through official channels, but the plaintiff believes this is insufficient and more of a promise than true transparency [4][5]. Group 3: Comparison with Other Platforms - The plaintiff argues that other large apps like Douyin and Weibo disclose their algorithms without claiming commercial secrets, questioning why Tencent does not do the same for its matchmaking mechanism [7]. - Tencent maintains that the matchmaking mechanism is a commercial secret and that its disclosure could lead to exploitation of the system, harming the gaming experience [10][11]. Group 4: Technical Aspects of Matchmaking - The matchmaking mechanism is described as a complex system that balances speed, fairness, and game quality, with the Elo rating system being used to match players of similar skill levels [12][13]. - Tencent emphasizes that the matchmaking system is a proprietary technology developed to create fair competition and that its disclosure could undermine market fairness and innovation [13].
律师诉王者荣耀案开庭 技术秘密与知情权边界成焦点
2 1 Shi Ji Jing Ji Bao Dao· 2025-08-13 11:06
Core Viewpoint - The case of Sun Qianhe vs. Tencent, known as "China's first game algorithm case," raises significant questions about player rights to know the matchmaking mechanism in the popular game "Honor of Kings" [1][8] Group 1: Legal and Regulatory Aspects - The lawsuit is based on the Consumer Rights Protection Law, which grants consumers the right to know the true nature of the services they use, including the matchmaking mechanism in games [2][10] - Tencent argues that the matchmaking mechanism does not fall under the category of consumer rights and that the outcome of games is influenced by various factors beyond the matchmaking system [2][5] - Legal experts note that while game companies must disclose certain random mechanisms, there is currently no explicit legal obligation to disclose matchmaking algorithms [3][4] Group 2: Technical and Competitive Considerations - Tencent claims that the matchmaking mechanism is a technical solution designed to create fair and balanced matches, which provides a competitive advantage and is considered a trade secret [5][6] - The potential public disclosure of the matchmaking algorithm could lead to exploitation by malicious players, undermining the gaming experience for others [6][7] - The complexity of the matchmaking process and its interdependencies with other game systems necessitates careful consideration before any public disclosure [7] Group 3: Consumer Rights and Industry Balance - The case has sparked discussions about the balance between consumer rights and industry development, emphasizing the need for transparency while protecting business secrets [8][10] - Stakeholders express hope that the case will enhance understanding of game mechanisms and improve trust between players and game operators [8][10] - The ongoing debate highlights the importance of finding a middle ground where players feel informed while companies can safeguard their competitive advantages [9][10]
南宁一女子花460多万元购买大平层,要买第二套时竟发现……
Sou Hu Cai Jing· 2025-06-02 05:33
南国早报全媒体记者 卢荻 文/图 报料邮箱:news@ngzb.com.cn 近日,南宁的李女士反映,2024年她花460多万元购买了南宁市盛邦滨江府小区的房子,因年纪大看不清合同条款,置业顾问未明确告知土地使用权仅剩 47年。5月30日,开发商广西盛元邦房地产有限公司相关人员就此事进行了回应。 01 女子买房后发现土地使用权只剩47年 据退休的李女士介绍,去年11月, 她在涉事小区看中了一套210多平方米的大平层,单价2.2万元/平方米,总价460多万元。因老花眼且未戴眼镜,她特别 提醒置业顾问何女士:"我看不清格式合同,重要条款请务必告知。" 置业顾问满口答应,但合同中载明 土地使用年限为2001年5月21日至2071年5月21日,置业顾问却未主动说明这一关键信息。 签订合同后,李女士又计划 在同一栋楼为女儿再购一套房。 ▲涉事小区。 一个月后,李女士拿到不动产权证后才发现,该房土地使用权只剩下47年。"置业顾问为何没有当面告知呢?"李女士表示,普通人支付数百万元并非易 事。面对质问,置业顾问在电话里向她表示歉意。 5月30日,南国早报全媒体记者看到, 李女士的不动产权证上显示使用期限为2001年5月21 ...
刷卡兑里程贬值超20%,广发信用卡主被蒙在鼓里一年多
凤凰网财经· 2025-03-15 15:42
文|极速财讯 "广发南航明珠信用卡兑换里程的权益缩水了,而且一年多都没人通知我",王洋很无奈。 王洋是一名销售,经常有出差的需求,因此他早在11年前就办理了广发银行南航明珠信用卡,用来兑换机票,办卡时的权益是每刷卡14元累计1个里程。 近日,王洋听朋友说兑换里程的权益缩水了,他咨询客服后得知,现在的权益变成了每刷卡18元累计1个里程,而且早在2023年6月份就调整了,"同样的消 费累计里程数缩水22%,而且到现在(广发信用卡)也没通知我"。 极速财讯注意到,2023年4月,广发信用卡官网曾发过公告表示,自2023年6月1日起,南航明珠信用卡金卡、普卡权益调整,刷卡累计里程的比例由原14:1 调整为18:1。 极速财讯致电广发银行信用卡中心,官方客服表示"已通知持卡人,在发现精彩APP权益专区是能看到权益调整通知的。" 王洋对广发信用卡客服的答复表示质疑,他告诉极速财讯,"我不看官网,但每个月还款时都会登录APP查账单,一直以来都没有收到权益变动的通知,包 括现在看也没有。" 广发信用卡权益变动却未能通知到用户是否合规呢?北京威诺律师事务所主任杨兆全指出,"广发信用卡在调整兑换比例后,未能有效通知到用户,可能侵 ...