Core Viewpoint - The court ruled that online operators must obtain explicit consent from consumers before providing automatic renewal services, and cannot use hidden methods to present automatic renewal as a default option [1][6]. Group 1: Case Background - A consumer, Tang, was charged 29.9 yuan for automatic renewal without prior notification after initially paying 0.3 yuan for a 24-hour trial membership [2]. - Tang discovered the automatic charges only after seven months and sought a refund, claiming the company had hidden the automatic renewal terms [2][3]. - The company used small gray font to indicate automatic renewal, which was deemed insufficient for consumer awareness [3]. Group 2: Court Ruling - The court found that the company violated Tang's right to know and his right to choose by not providing clear and prominent notifications about the automatic renewal [3][4]. - The ruling mandated the company to refund the total amount of 239.2 yuan to Tang [4]. Group 3: Legal Implications - The new Consumer Rights Protection Law, effective July 1, 2024, requires operators to prominently inform consumers about automatic renewals before service acceptance and prior to renewal dates [5]. - The court emphasized that "significant notice" must be clear enough to attract consumer attention, and the current notification method used by the company was inadequate [6]. Group 4: Recommendations and Industry Impact - The court issued judicial suggestions to the involved platform, recommending explicit consent for automatic renewals and strict adherence to notification obligations [7]. - Experts noted that subscription models must prioritize consumer rights to ensure transparency and fairness, which can enhance long-term business success and consumer trust [8].

以下文章来源于差评X.PIN ，作者托尼 差评X.PIN . Debug The World，关注科技、数码、汽车、产经、游戏，传播能改变世界的科技互联网信息。 本文来自微信公众号： 差评X.PIN （ID：chaping321） ，撰文：施昂，编辑：面线、米罗，题图来自：AI生成 一开始我还以为只是我不习惯，但没想到全人类都已经忍这东西忍了这么久！ 是这么回事，托尼这两天在找选题的时候，意外看到了一个让人看完心情舒畅的公开案例分析。 "河北广电"官方公众号公布了一起"双治理"投诉机制的典型案例，案例大致的是这么个情况： 2025年1月，河北邯郸某互联网电视用户反映，在某电视机上参加了"1元畅享7天会员，后续每月35元自动续订"优惠购买活动，购买了电视影视服务。 后面的故事大家估计都能猜到了，这位用户跟我们很多人一样，"由于疏忽，虽然收到了自动续约的短信通知，但未在会员到期前关闭自动续订功能， 被系统扣除35元续订费。" 但是跟大部分人不一样的是，这哥们一点没惯着平台，直接跟广电投诉，要求关闭续订服务并申请退费。 不得不说，这种 绝不轻易给平台送钱，被扣钱了也绝不内耗，直接重拳出击的做法简直吾辈楷模 好吧 （ ...