DT商业观察 . 第一财经旗下年轻态财经商业媒体。关注消费、互联网、电商、文娱、科技、城市等领域，融合媒体和 研究机构的禀赋，厘清趋势和商业间的关系，用年轻化的视角认识商业世界。 以下文章来源于DT商业观察 ，作者DT商业观察 本文来自微信公众号： DT商业观察 ，作者：DT商业观察 ， 题图来自：AI生成 曾经，"有钱没钱，回家过年"是刻在中国人骨子里的春节执念，被几代人奉为圭臬。 可如今，浩浩荡荡的春运大潮，价格暴涨的机票，以及"在家待3天就被爸妈念叨""逢年过节必被亲戚 花式问候"的经历，让"回家过年"，正从理所当然的必选项，变成越来越多人反复权衡的选择题。 《DT商业观察》发现，现如今，一大批人开始放弃"回老家过年"，在异地他乡，开启新的过年方 式。 避开人潮，"反向过年" 今年春节，很多年轻人调转了回家的方向，从"自己返乡过年"转变为"接父母来大城市过年"。 同程旅行《2026年春节旅行趋势报告》显示，春节前夕，一批由中小机场飞往北京、上海、广州、 深圳的"反向"机票预订热度增长显著，热门航线主要包括榆林-上海、衡阳-北京、宜宾-深圳、盐城- 广州、长治-上海等。 美团旅行数据有相似的洞察：2月初至 ...

近日，由酉阳县商务委、县农业农村委、县妇联、团县委、"酉阳800"发展中心、县生态农业协会联合主办，县电子商务协会承办的2025年"酉云·满天 星"电商年会在时代大酒店成功举行。活动以"酉云·满天星，电商赋能新篇章"为主题，旨在展示年度成果、表彰先进典型、凝聚行业共识，进一步推动电 商产业高质量发展。 据了解，目前，酉阳电商产业园区已集聚33家电商企业、48家店铺，去年新增3家企业入驻、12家店铺开业，初步形成了资源共享、协同发展的电商生态 圈，为我县电商产业规模化发展筑牢了根基。同时，以"酉阳800"品牌为核心，全年成功开展系列电商促销与交流活动，包括电商年会、"乐购双十 一"等，不仅激发了市场消费活力，也通过积极引进外部资源，为本地企业拓展了更广阔的合作与发展空间。 县电子商务协会会长韩伟表示："协会将聚焦'酉阳800'品牌推广与销售渠道拓展，搭建更广阔的交流合作平台，推动更多农特产品走向全国，续写电商赋 能乡村振兴与产业发展新篇章。" 记者/龙娅 编辑/唐宇丨责编/李松丨值班 /杨兵 丨总编辑 /陈杰 活动现场，与会人员参观了年度电商发展亮点集中展示与"酉阳800"品牌成果展。在颁奖环节，主办方为"年度 ...

美国就业市场现状 美国劳工统计局数据显示，去年美国劳动力市场就业增长是自2003年以来非经济衰退时期最疲软的。截至12月底，预计职位空缺数量降至654万个，为2020 年9月以来的最低水平。招聘率、离职率和裁员率均保持相对稳定。特朗普政府实施的一系列政策，尤其是在关税和移民领域，其不确定性和负面影响严重 影响了企业的招聘计划。 ADP统计数据显示，美国私营企业1月份仅新增2.2万个工作岗位，是三个月以来最疲软的水平，也是自2021年新冠疫情反弹导致就业岗位减少以来1月份的 最差表现——主要得益于医疗保健行业的持续招聘。另外，周四首次申请失业救济金的人数在1月份表现平淡之后大幅上升。截至1月31日当周，估计有23.1 万份首次申请失业救济金的申请，比前一周增加了2.2万份。 Challenger, Gray & Christmas发布的一份新报告显示，美国雇主宣布的1月份招聘计划为5306人。Challenger表示，这是自2009年开始追踪招聘公告以来，1月 份的最低招聘总数。而雇主在1月份宣布裁员108,435 人，是12月份裁员公告数量的三倍，是去年同期裁员数量的两倍多。 美国1月非农将在今晚公布，也将决 ...

黑猫投诉 【下载黑猫投诉客户端】发布1月企业投诉处理红黑榜单，数据均来源于黑猫投诉平台，反映 了企业在黑猫投诉平台的投诉处理解决情况。 截至2026年1月底，黑猫投诉平台累计收到消费者有效投诉近3274万件，1月有效投诉近79万件。 为了更加精准、及时地展现不同细分消费领域企业在黑猫平台的客诉处理情况，红黑榜单除了按行业划 分，还会根据近期热点消费事件设置"最受关注领域榜单"，为消费者提供更有价值的消费参考。 关键词：维也纳酒店空调热水全坏 前台态度恶劣拒不解决 本月，多位消费者在黑猫投诉平台反映维也纳酒店存在服务质量问题。有消费者称，入住后发现房间空 调与热水器均无法使用，多次联系前台处理，但前台人员以"刚交班不知情"为由推脱，消费者提出更换 房间，但酒店仅提供条件更差的选项，并明确拒绝退款要求。另有消费者在深夜遭遇无热水问题，酒店 承诺换房后却长时间无人处理，导致其等待超1小时仍无法正常休息，消费者要求酒店方退款并作出解 释。 红榜：心悦汇商城、千山集、迪瓜租机、闪超科技、爱租机、杭州载道、天猫超市、东方福利网、海淘 免税店、臻心购 黑猫投诉1月行业红黑榜单 共享服务 黑榜：光宇科斯特换电、智慧笑联、云马 ...

Company Fundamentals - The company has issued a profit warning, expecting a net loss attributable to shareholders of between 9 million and 14 million yuan for 2025, marking a shift from profit to loss year-on-year. The primary reasons for the loss include inventory impairment due to unsold stock and increased strategic R&D investments in the "AI + e-commerce" sector, which are putting short-term pressure on profits [2]. Industry Sector Situation - On the same day, the internet e-commerce sector, to which the company belongs, declined by 1.76%. Key concepts related to the company, such as Pinduoduo, Xiaohongshu, and influencer live streaming, also experienced significant declines, creating a negative environment that affected the individual stock [3]. Capital Flow Situation - The net outflow of main funds on that day was 14.0958 million yuan, with large orders seeing net outflows of 8.4411 million yuan and 5.6547 million yuan respectively, indicating that substantial capital opted to sell on that day [4]. Stock Price Situation - Technically, the stock closed below all major moving averages, with the MACD indicator signaling a bearish outlook in the short term. The stock price is positioned below the middle band of the Bollinger Bands, indicating a weak short-term technical stance [5].

黑猫投诉 【下载黑猫投诉客户端】发布1月企业投诉处理红黑榜单，数据均来源于黑猫投诉平台，反映 了企业在黑猫投诉平台的投诉处理解决情况。 截至2026年1月底，黑猫投诉平台累计收到消费者有效投诉近3274万件，1月有效投诉近79万件。 为了更加精准、及时地展现不同细分消费领域企业在黑猫平台的客诉处理情况，红黑榜单除了按行业划 分，还会根据近期热点消费事件设置"最受关注领域榜单"，为消费者提供更有价值的消费参考。 关键词：Agoda暴力取消订单差价损失无人赔 有多名消费者在黑猫投诉上反馈，Agoda未经允许擅自取消订单，平台无补偿与解释，导致消费者再次 订购酒店存在高额差价：一名消费者花费近2万元预订马尔代夫6月度假酒店，在消费者不知情的情况下 平台单方面取消了此订单，且未提供任何有效的解决方案或补偿措施，由于原订日期为旅游旺季，目前 重新预订同款酒店住宿已产生显著差价，给消费者造成了直接经济损失。本月Agoda投诉回复率为0%。 黑猫投诉1月行业红黑榜单 共享服务 黑榜：光宇科斯特换电、智慧笑联、云马科技、哈啰、小电科技、咻电、悦快闪充、悟空快充、南瓜 侠、来电 红榜：怪兽充电、街电、松果电单车、倍电、搜电、聚 ...

Core Viewpoint - The event marks the launch of JD's "Spring Warmth" care project for retired couriers, highlighting the company's commitment to supporting its workforce and recognizing their contributions [1] Group 1 - The "Spring Warmth" care project for new employment forms was initiated on February 10, 2026, in Beijing [1] - The ceremony included the presentation of retirement certificates to several retiring couriers, acknowledging their service [1] - The event was attended by multiple organizations, including the All-China Federation of Trade Unions and the China Express Association, indicating strong institutional support for the initiative [1]

Core Insights - The article discusses the January complaint handling red and black list published by the Black Cat Complaint platform, highlighting the performance of various companies in addressing consumer complaints [1][13]. Group 1: Complaint Statistics - As of the end of January 2026, the Black Cat Complaint platform has received nearly 32.74 million valid consumer complaints, with approximately 790,000 complaints recorded in January alone [1][13]. - The red and black lists categorize companies based on their complaint handling performance across different consumer sectors, aiming to provide valuable consumer references [1][13]. Group 2: Notable Complaints - Agoda faced multiple complaints for unilaterally canceling orders without compensation, leading to significant price differences for consumers when rebooking hotels, with a complaint response rate of 0% [2][14]. - Capital Airlines received complaints regarding flight cancellations without compensation, with a total of 7,779 complaints and a response rate of only 54%, dropping to 4.5% in the last 30 days [3][15]. - Vienna Hotels was criticized for poor service quality, including non-functional air conditioning and hot water, with staff refusing to resolve issues or provide refunds [4][16]. - The precious metals trading market saw complaints about delayed shipments and issues with product authenticity, with consumers facing difficulties in obtaining refunds [5][18]. - Consumers reported issues with Han Shu cosmetics, which were found to have a low production cost and alleged illegal additives, resulting in a high volume of complaints and a 0% response rate [6][19]. - Old Temple Gold faced complaints for not disclosing the weight of gold jewelry, leading to discrepancies in value and refusal to process refunds, with a response rate of 0% in the last 30 days [7][20]. Group 3: Industry Red and Black Lists - In the shared services sector, companies like Guangyu Koste and Hello were placed on the black list, while Monster Charging and Street Electric made it to the red list [8][21]. - In the shopping platform category, major platforms like Taobao and JD.com were listed on the black list, while Heart Joy Mall and Tmall Supermarket were recognized on the red list [8][21]. - The travel and accommodation sector saw Capital Airlines and several others on the black list, while companies like Fly Easy and Jinjiang Star were highlighted on the red list [8][21]. - In the entertainment and lifestyle sector, platforms like WeChat and Tencent were blacklisted, while companies like iQIYI and Cloud Technology were recognized positively [8][21]. - The education and training sector included companies like Zhonggong Education on the black list, while brands like Yuantong Education were acknowledged on the red list [22].

Core Viewpoint - China is preparing for a 9-day Spring Festival holiday with a stable supply and demand for essential goods, ensuring price stability during this period [1] Group 1: Market Supply and Demand - The Ministry of Commerce reported that the supply and demand for essential goods are strong nationwide, with overall prices remaining stable [1] - Key supply enterprises and production bases are being organized to enhance production and sales connections, broaden supply channels, and increase stock quantities and varieties for the holiday market [1] Group 2: Inventory and Supply Measures - In regions such as Shanxi, Guangxi, and Xinjiang, large wholesale markets and supermarkets have increased their inventory of essential goods by 10%-20% compared to normal levels [1] - Hebei has organized 420 commercial enterprises to sign supply agreements with external supply bases to secure sources in advance [1] Group 3: Meat Supply and Market Regulation - On February 5, the Ministry of Commerce and the Ministry of Finance released 2,000 tons of central reserve frozen beef and lamb in ethnic regions to boost meat supply during the holiday [1] - Provinces like Anhui, Fujian, and Shandong have implemented pork and winter-spring vegetable reserves exceeding 100,000 tons to regulate the market [1] Group 4: Retail Operations and E-commerce - The Ministry of Commerce is guiding key commercial enterprises to operate normally during the holiday and increase restocking frequency [1] - According to a survey by the China Chain Store and Franchise Association, over 99% of the top 20 chain supermarket stores will be open during the Spring Festival, with about one-third extending their operating hours [1] - Major e-commerce platforms are implementing measures such as "no closure during the Spring Festival" to ensure normal ordering and logistics during the holiday [1]

2月9日，快手电商正式启动"达人拜年会"新春主题活动，春节期间全程不打烊，新春福利送不停。2月9日至23日，平台电商达人将轮番开播，陪伴广大老铁 欢度祥和中国年。活动期间，达人直播间还将累计送出100000份新春定制好礼，助力老铁轻松选购高性价比年货。此外，用户下单即可享受48小时极速发货 服务。即日起，上快手搜索「春节不打烊」，锁定直播日历，跟着主播囤年货好礼过大年。 关键词阅读：快手 电商 春节不打烊 责任编辑：栎树 在首场拜年会之后，快手电商还将携手蛋蛋、徐婕、一只璐、李宣卓、村里的初七、夏公子、小瑜家鲜果、老板娘原创设计、陈一娜、唐山泡泡龙、阿敏子 女装工厂、真姐定制、安九、小然教搭配等15位头部主播给快手老铁新春拜年，并在达人直播间带来"超值好物福利购、谷雨专场1元秒杀、10万单爆款限时 低价秒杀、千单白酒低价秒杀、海鲜宠粉专场梭子蟹免费赠送"等超丰富的新春福利活动，让年味更浓、实惠更多。 活动期间，用户在快手搜索「春节不打烊」，可跳转至春节营销站内活动页面，热销年货将直降88折，叠加平台补贴优惠，用户到手可低至75折。同时，每 日0点、10点、16点、20点，用户还可参与茅台、华为手机等大牌超值爆 ...