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2025年7月份全省市场监管类投诉举报咨询数据分析暨消费提示
Sou Hu Cai Jing· 2025-08-12 04:28
Overall Situation - In July 2025, the provincial market supervision 12315 institutions received a total of 41,230 consumer complaints, reports, and consultations, marking a year-on-year increase of 27.39% and a month-on-month increase of 5.21% [1] - Among these, there were 18,559 complaints, which is a 40.65% increase year-on-year and a 6.56% increase month-on-month, accounting for 45.01% of the total [1] - The total economic loss recovered for consumers from complaints was 3.635 million yuan [1] Complaint Hotspot Analysis - Of the 18,559 complaints, 11,706 were related to goods, making up 63.07% of the total complaints, while 6,853 were service-related, accounting for 36.93% [5] - The top three categories of goods complaints were food, clothing and footwear, and household goods, showing no change from the previous month [5] - For service-related complaints, the top three categories were dining and accommodation services, education and training services, and cultural, entertainment, and sports services [6] Report Situation Analysis - In July 2025, a total of 6,699 reports were received, with the top reported issues being advertising violations, infringement of consumer rights, and food safety violations [9] - Advertising violations accounted for 20.42% of the reports, totaling 1,368 cases, primarily reflecting issues of false advertising by businesses [9] Consultation Situation - The 12315 institutions received 15,972 consultations, which is a year-on-year increase of 13.60% and a month-on-month increase of 1.95% [10] - The main consultation topics included consumer rights protection knowledge (8,761 cases), service consumption regulation (104 cases), and other market regulation issues [10] Consumer Tips - Consumers are advised to choose reputable platforms and merchants, especially those with "food safety seals" to avoid contamination risks [11] - It is recommended to pay attention to delivery times, particularly in high temperatures, to ensure food safety [12] - Consumers should check the integrity of packaging upon receipt and ensure proper reheating of food to avoid health risks [12]
两部门最新发文!事关学前教育资金 政策部署下这些标的有望受益(附概念股)
Zhi Tong Cai Jing· 2025-08-11 23:29
Group 1 - The State Council has issued an opinion to gradually implement free preschool education, starting from the autumn semester, exempting tuition fees for children in the last year of kindergarten, funded by both central and local finances [1] - The Ministry of Finance and the Ministry of Education have revised the funding management measures to support preschool education, ensuring that eligible public kindergartens will not charge tuition fees [1] - The funding for the tuition exemption policy will be shared between central and local governments, with the central government covering 80% for the first tier, 60% for the second tier, and 50% for the third to fifth tiers [1] Group 2 - The implementation of free preschool education is part of a broader fertility support policy aimed at reducing the economic burden on families and promoting a fertility-friendly environment [2] - In 2023, total investment in preschool education reached 538.2 billion yuan, with families bearing approximately 36% of the costs, indicating a high education expenditure burden on households [2] - The proportion of inclusive kindergartens is expected to reach 87.26% in 2024, with a gross enrollment rate of 92%, although disparities remain in rural and low-income areas [2] Group 3 - Companies are also playing a significant role in creating a fertility-friendly society, with over ten companies implementing measures to encourage employee childbirth since 2021 [3] - The recent policy on free preschool education aligns with the government's focus on improving people's livelihoods and expanding the scope of free education [3] - The estimated annual fiscal investment required for the free preschool education policy is around 45 billion yuan, potentially sourced from the rapid growth in central government education spending [3] Group 4 - China Oriental Education has forecasted a 45%-50% year-on-year increase in net profit for the first half of 2025, driven by a 7% increase in new student registrations [4] - New Oriental has maintained a target price of 46 HKD per share, with a projected revenue growth of 10% and 14% for the 2026/2027 fiscal years [4] - China Education Holdings reported a revenue increase of 11.8% to 3.673 billion yuan, attributed to a rise in student numbers, although net profit decreased by 9.7% [5]
行动教育:2025年上半年实现营业收入为343939309.53元
Zheng Quan Ri Bao· 2025-08-11 13:16
Group 1 - The company, Action Education, reported a revenue of 343,939,309.53 yuan for the first half of 2025, representing a year-on-year decrease of 11.68% [2] - The net profit attributable to shareholders of the listed company was 131,414,358.54 yuan, showing a year-on-year decline of 3.51% [2]
Q1财报后的好未来(TAL.US):股价历经近3个月横盘,离突破或只差临门一脚
Zhi Tong Cai Jing· 2025-08-11 02:13
今年4月,好未来(TAL.US)在披露了其25Q4季度以及2025财年年报后,单日股价曾暴跌18.67%,主要在 于其当期营收及净利表现不及市场预期。 智通财经APP观察到,4月25日,好未来盘中股价触及阶段性低点8.50美元,而后经过近一个月时间其 股价才重新爬回11美元附近,并一路横盘震荡至今。 近日,好未来最新披露了其26Q1季度财报。从关键财务数据来看,本财季,好未来净收入为5.75亿美 元,同比增长38.8%;毛利3.15亿美元,同比增长47.3%。毛利率54.9%,去年同期为51.7%。不论是收入 结构、经营情况还是财务状况,好未来均实现了对去年同期水平的超越。在此背景下,二级市场的反应 无疑成为投资者后续配置的重要风向标。 业绩表现优异,市场依旧"不买账"? 实际上,自今年2月20日盘中达到阶段性高点15.30美元后,好未来的股价便进入到了实质上的震荡滞涨 阶段。 除了今年4月初美股三大股指全线崩跌顺势带崩好未来股价外,对好未来股价影响最大的便是4月24日年 报披露的市场波动。智通财经APP观察到,在4月24日财报披露后,持筹者持续压价抛售,场内出现了 极大的抛压,当日成交量大幅拉升至4282. ...
8点1氪:中公教育17000元退款需17年退完;鹤岗过去5年房价涨超800元;证监会开出1.6亿元罚单
36氪· 2025-08-11 00:00
Group 1 - The article discusses the refund policy of Zhonggong Education, which states that if a student fails the exam, they are entitled to a refund of 17,000 yuan, but in reality, they can only receive 1,000 yuan per year, meaning it would take 17 years to get the full refund [5][6] - The staff at Zhonggong Education confirmed the refund conditions and attributed them to issues with the company's cash flow [5][6] - The article highlights a case where a student, Liu, spent over 20,000 yuan on a training program and faced difficulties in obtaining her refund [5][6] Group 2 - Kewei Medical announced plans to issue H-shares and apply for listing on the Hong Kong Stock Exchange to enhance its global strategy and brand recognition [3] - Shuangdeng Group has passed the listing hearing at the Hong Kong Stock Exchange, with joint sponsors including CICC, Huatai International, and Jianyin International [4] Group 3 - The China Securities Regulatory Commission (CSRC) has imposed a fine of 160 million yuan on *ST Gaohong for serious financial fraud, with the company facing potential delisting due to major violations [7] - Crocs, the manufacturer of "Croc" shoes, reported a projected revenue decline for Q3, leading to a nearly 30% drop in stock price, attributed to cautious consumer spending and rising costs from U.S. tariffs [8][8] Group 4 - The article mentions that the average price of new commercial housing in Hegang has increased from 3,046 yuan per square meter to 3,860 yuan over the past five years, with a significant rise in the number of properties sold to non-local buyers [6] - The report indicates that 512 million people have participated in subsidized vocational skills training in China this year, reflecting a government initiative to enhance the supply of skilled labor [12]
中公教育再爆退款难,1.7万元退款需17年退完
Core Viewpoint - The refund difficulties faced by Zhonggong Education have become a significant issue, with reports indicating that students may wait years to receive their refunds, raising concerns about the company's financial stability and operational practices [2][4]. Group 1: Refund Issues - A student reported that after failing an exam, she was informed that her refund of 17,000 yuan would take 17 years to process, with only 1,000 yuan refunded per year [2]. - The company has implemented a new refund policy where students who paid over 20,000 yuan will receive 1,000 yuan per year, while those under 20,000 yuan will receive 500 yuan annually [3]. - Zhonggong Education's chairman acknowledged the pressure from refund requests, stating that the company is committed to repaying every penny owed to students [4]. Group 2: Financial Performance - In 2024, Zhonggong Education reported revenues of 2.6 billion yuan and a net profit of 180 million yuan, with a net operating cash flow of 560 million yuan [5]. - The company's "pending refund liabilities" reached 580 million yuan, indicating a significant financial burden compared to its revenue and cash flow [5]. Group 3: Customer Complaints - Zhonggong Education has faced over 130,000 complaints on the Black Cat Complaint platform, primarily related to delayed refunds [4].
中公教育17000元退款需17年退完
Jing Ji Guan Cha Wang· 2025-08-09 13:24
Core Viewpoint - The recent refund issue involving Zhonggong Education has raised significant concerns among students, as the company has committed to refunding 17,000 yuan over a period of 17 years, with only 1,000 yuan refunded annually [1] Company Summary - Zhonggong Education has stated that the installment refund approach is due to financial difficulties, and the company has promised to improve its financial situation to shorten the refund period [1] - The company is currently under investigation by relevant authorities, which have demanded that Zhonggong Education properly address the refund issue and protect the legal rights of students [1] Industry Summary - Industry experts have called for educational training institutions to enhance financial management practices to prevent similar incidents from occurring in the future [1]
童程童美上涨2.29%,报1.79美元/股,总市值8475.34万美元
Jin Rong Jie· 2025-08-08 18:05
Group 1 - The core viewpoint of the article highlights the financial performance and market position of Tongcheng Tongmei (VSA), a leading provider of IT-focused STEM education services in China [1] - As of August 9, the stock price of Tongcheng Tongmei increased by 2.29%, reaching $1.79 per share, with a total market capitalization of approximately $84.75 million [1] - Financial data indicates that for the year ending December 31, 2024, Tongcheng Tongmei's total revenue is projected to be 1.171 billion RMB, representing a year-on-year decrease of 14.86% [1] Group 2 - The company reported a significant decline in net profit, with a loss of 587 million RMB, reflecting a staggering year-on-year decrease of 6671.16% [1] - Tongcheng Tongmei focuses on providing STEM supplementary education for students aged 3 to 18, utilizing an innovative educational platform that combines real-time remote teaching, classroom tutoring, and online learning modules [1] - The company's mission is to promote learning through coding, embracing the latest trends in STEM education and technology, while fostering children's logical thinking and learning abilities [1]
别掉进“先学后付”等“培训贷”陷阱!中消协最新发布→
Jin Rong Shi Bao· 2025-08-08 11:25
近日,中国消费者协会(以下简称为"中消协")发布《2025年上半年全国消协组织受理投诉情况分 析》,根据全国消协组织受理投诉情况统计,2025年上半年,全国消协组织共受理消费者投诉995971 件,同比增长27.23%,解决509655件,为消费者挽回经济损失4.52亿元。 根据2025年上半年服务大类投诉数据,金融服务类投诉量为7564件,与2024年上半年相比,金融服务类 投诉比重上升,由0.24%升至0.76%。 除了上述问题以外,这些零基础高薪技能培训背后暗藏"培训贷"陷阱,消费者稍有不慎落入彀中,梦想 就会变成挥之不去的噩梦。 根据中消协发布的《2025年上半年全国消协组织受理投诉热点分析及典型案例》,部分技能培训机构 以"零基础高薪兼职"等为噱头,通过虚假宣传、诱导贷款等手段吸引消费者报名,引发大量消费纠纷。 比如,机构鼓吹"先学后付""兼职还贷"等概念,实质上诱导消费者办理分期贷款。一些消费者签约时, 甚至在不知情的情况下完成了贷款申请。 中消协公布了一则真实案例。 今年4月底,张女士通过消协315平台投诉福建某商业保理有限公司。张女士称4月初在兼职平台看到成 都某教育有限公司的高薪兼职广告,总 ...
上半年金融服务类投诉比重上升!中消协揭秘“先学后付”套路|金融曝光台
Xin Lang Cai Jing· 2025-08-08 00:46
Core Viewpoint - The article highlights the deceptive practices of certain skill training institutions that lure consumers with promises of high-paying jobs and flexible payment options, ultimately leading to financial disputes and complaints related to "training loans" [1][5][12]. Group 1: Consumer Complaints and Trends - In the first half of 2025, consumer complaints received by national consumer associations totaled 995,971, marking a year-on-year increase of 27.23% [2]. - The financial services category saw a significant rise in complaints, with 7,564 cases reported, up from 1,882 in the same period of 2024, indicating a shift in consumer concerns [4][5]. - The education and training services category accounted for 44,126 complaints, representing 4.43% of total complaints, an increase from 3.92% in the previous year [3][4]. Group 2: "Training Loan" Scheme - The "pay after learning" scheme is identified as a method to induce loans, where institutions promote the idea of "part-time jobs to repay loans," misleading consumers into signing loan agreements without full awareness [1][5][12]. - Many consumers, particularly students, are misled by false promises of guaranteed income and are often unaware of the loan applications they are signing [5][12]. - Complaints reveal that institutions often provide vague contract terms, making it difficult for consumers to understand refund conditions, leading to high penalties for contract termination [5][12]. Group 3: Regulatory Insights - Regulatory bodies have previously warned consumers about the "training loan" traps, emphasizing the need for awareness regarding high-interest loans tied to training programs [12][14]. - The National Financial Supervision Administration has mandated that financial institutions improve consumer rights protection and transparency in loan agreements [14][16]. - The warning signs of "training loan" traps include false promises of job placement, bundled loans without clear disclosure, and hidden fees that exceed initial expectations [13][14].