为深入贯彻湖南航空服务战略，持续提升"务实服务"品牌影响力，近日，湖南航空宣布其核心服务品牌 ——"锦绣潇湘"乘务示范组完成全面升级，并正式推出全新"云潇"乘务示范组。这标志着湖南航空"锦 绣潇湘"乘务示范组以双示范组协同驱动的新模式，通过规范化班组建设和差异化服务创新，全面驱动 空中服务品质升级，为旅客提供更安全、便利、舒适的出行体验。 孵化"云潇"乘务组 重塑客舱社交温度 为强化示范组规范化建设，湖南航空同步出台了全新管理办法，对示范组成员的选拔、管理等进行了全 面、细致地规范。这一举措使得示范组人才的"选、育、留、用"全过程更加透明、公平、公正，进一步 巩固了示范组作为湖南航空客舱核心业务骨干培养基地的重要地位，为湖南航空服务品质的持续提升奠 定了坚实的制度基础。 "锦绣潇湘"乘务示范组自成立以来，已发展成为一支拥有91名乘务员（其中党员7名）的精英团队。为 了实现服务人才培养的精细化和服务场景的多元化，湖南航空在深耕"锦绣潇湘"乘务示范组的同时， 从"锦绣潇湘"乘务示范组成员中严格选拔出优秀的男乘务员组成"云潇"乘务示范组。 作为湖南航空服务品牌的金字招牌，"锦绣潇湘"乘务示范组自2017年成立陆续获 ...

Core Viewpoint - The successful inaugural flight of the "Ezhou-Dallas" international cargo route marks a significant expansion of Ezhou Huahu Airport's logistics capabilities and enhances Sino-U.S. trade relations [1][2]. Group 1: Route and Operations - The new cargo route is operated by Apex International Logistics (China) Co., Ltd., with Atlas Air as the U.S. carrier, planning three flights per week [2]. - The cargo primarily consists of electronic products, mechanical spare parts, and cross-border e-commerce goods, with a payload capacity exceeding 100 tons and a transit time of only 18 hours to Dallas [2]. - Ezhou Huahu Airport has now opened a total of 102 cargo routes, including 28 weekly flights to the Americas, establishing a comprehensive logistics network [1][2]. Group 2: Airport Development and Capacity - Since the beginning of the year, Ezhou Huahu Airport has accelerated the enhancement of its cargo hub capabilities, launching 14 new international cargo routes and three domestic routes [3]. - The airport's northern public international cargo station has handled over 4,500 flights and processed more than 160,000 tons of cargo since its operation began a year ago [3]. - The airport aims to leverage its status as a cross-border e-commerce comprehensive pilot zone to deepen cooperation with leading airlines and logistics companies, further expanding its route network and service offerings [3][4].

Core Viewpoint - Hainan Airlines has been recognized for its high-quality service and products, winning multiple awards including the "SKYTRAX Five-Star Airline" for the 14th consecutive time and ranking 10th in the "SKYTRAX World's Best Airlines" list, along with several other accolades in China and globally [1] Group 1: Service Excellence - The "Haitian Cloud Team" exemplifies Hainan Airlines' commitment to exceptional service, having received numerous honors for their outstanding service quality and innovative spirit [2] - The "Haitian Heart Wing" team has effectively implemented the ground service "Five Hearts" culture, achieving significant recognition and awards while ensuring high-quality service [2] - Hainan Airlines emphasizes personalized service, with a focus on understanding and responding to passenger needs, which has been humorously referred to as having "mind-reading" abilities [3] Group 2: In-Flight Experience - Hainan Airlines has introduced unique in-flight entertainment options like "Cloud Yoga" and expanded its audio-visual content to cater to diverse passenger preferences [5] - The airline has upgraded its business class amenities, including new wash bags and noise-canceling headphones, reflecting its dedication to passenger comfort [5] - The airline's dining experience has been enhanced with the introduction of high-quality meals and partnerships with renowned culinary brands, offering a taste of local and international cuisine [7][8] Group 3: Ground Services - Hainan Airlines has improved its ground services by upgrading lounge facilities and optimizing the check-in process to enhance passenger convenience and privacy [5] - The airline has implemented a "Care More" service for unaccompanied minors and expanded its pet-friendly policies, allowing pets to travel in the cabin on select routes [9][10] - The introduction of seamless transfer services for international and domestic passengers has significantly improved the travel experience, with over 200,000 passengers benefiting from these services in 2024 [10] Group 4: Future Aspirations - Hainan Airlines aims to continuously enhance its service quality, driven by a commitment to exceed passenger expectations and integrate traditional culture with modern innovation [10] - The airline's future plans include expanding its service offerings and maintaining high standards to create memorable travel experiences for passengers worldwide [10]

Core Viewpoint - The high temperatures in Ningxia region, exceeding 50°C at Yinchuan Hedong International Airport, pose significant challenges to the safety operations and maintenance of aircraft during the summer travel season [1][4]. Group 1: Safety Measures and Inspections - A special inspection team was formed by the Ningxia Regulatory Bureau to conduct thorough checks on aircraft maintenance and safety operations under high-temperature conditions at Yinchuan Airport [1][4]. - The inspection involved real-time monitoring data, maintenance records review, and inquiries with personnel to assess the frequency and standards of critical component checks, such as tire pressure and brake wear [4]. - The airport has implemented high-temperature safety measures, including the provision of cooling supplies like herbal medicine and portable fans, as well as air-conditioned rest areas for maintenance staff [4]. Group 2: Compliance and Training - The airport has adhered to the Civil Aviation Administration's high-temperature production notice, conducting daily safety briefings and safety training for over 500 personnel [4][5]. - However, some outdated fire safety equipment inspection records were found to be lagging, prompting immediate corrective action from the inspection team [4]. Group 3: Recommendations for Improvement - The inspection team recommended using infrared thermal imaging devices for specialized checks on components susceptible to high temperatures, ensuring compliance with aircraft release standards [5]. - It was advised to enhance emergency plans for high-temperature weather, improve real-time coordination with meteorological departments, and install smart smoke monitoring devices in critical areas [5]. - A flexible scheduling and dynamic monitoring system for personnel health indicators, including heart rate and body temperature, was suggested to mitigate fatigue-related safety risks [5].

后续，东航浙江分公司将进一步加强与宁波机场、气象部门的协作配合，做好天气预警，加强运行风险 研判，严格运行标准，着力实现"设备零隐患、排水零堵塞、保障零问题"的"三零"目标，为旅客美好出 行保驾护航。（编辑：许浩存 校对：李佳洹 审核：程凌） （本文图片均由东航浙江分公司提供） 《中国民航报》、中国民航网 记者赵瑜 通讯员刘佳 报道：浙江自6月7日起进入梅雨期以来，受持续强 降雨叠加第1号台风"蝴蝶"外围环流影响，预计本轮梅雨期将持续约38天。为应对多重气象因素叠加影 响，东航浙江分公司将防汛防台与安全运行保障作为当前工作重点，按照"早谋划、早部署、早行动"原 则，全链条压实责任，强化"人、机、料、法、环"系统协同，切实筑牢汛期运行安全防线，确保航班平 稳运行与旅客顺畅出行。 东航浙江分公司启动"人防+物防+技防"三重防御机制，选拔由近20名经验丰富的员工组成的机场东航 工作区防汛防台救援队进入 24 小时备勤状态，储备排水泵、沙袋、应急照明等专业物资，确保 "关键 时刻物资不缺、人员不掉链"。严格安全检查制度，对特种设备电梯、室外悬挂设备开展"拉网式"排 查，还对机场东航工作区内出勤楼空调外机进行低位移装及 ...

Group 1 - Daxing Airport launched a summer campus outreach program themed "Youth Appointment, Travel the World," covering several universities in Beijing, with the first event held at Capital University of Economics and Business [1] - The airport promoted its route network, ground transportation, and service brands, offering various travel benefits such as transportation cards, meal vouchers, and pick-up services for students and faculty [3] - Airlines including Air China, China Eastern Airlines, and Xiamen Airlines showcased special products for students, while other airlines provided interactive activities and route promotions [3][6] Group 2 - Daxing Airport organized a lively aviation knowledge quiz with prizes including free flight tickets and model airplanes, attracting attention from university students and faculty [6] - The airport plans to conduct more campus events during the summer to better understand the travel needs of students and enhance their travel experience [6]

《中国民航报》、中国民航网 记者许晓泓 通讯员何思源报道：北京时间6月17日，全球航司及机场服务 评测机构SKYTRAX在法国巴黎揭晓了2025年全球航空大奖，海航航空集团旗下海南航空、首都航空、 天津航空、西部航空等4家航空公司获奖。 天津航空深耕国内区域民航市场、积极开拓航线网络布局，总机队规模超过100架，累计运营国内外航 线达372条。天津航空依托干支结合的航线网络，持续提升运行效率与服务品质，尤其在服务提升方面 投入大量资源，广受旅客好评，为服务区域经济发展注入了新动能。 海航航空集团副总裁、海南航空董事长祝涛出席 2025 年 SKYTRAX 全球航空大奖颁奖典礼 西部航空锚定"人民优选精致航空"品牌目标，通过"硬件升级、客舱服务、行李政策、票务规则"四大维 度的创新，进一步夯实了"高性价比"服务内核，为旅客提供物超所值的服务体验。西部航空发展至今， 已形成"一主引领、两翼驱动、机会协同"的发展布局，累计开通运营国内、国际航线260余条，年旅客 运输能力约1032万人次。 天津航空总裁刘长青出席 2025 年 SKYTRAX 全球航空大奖颁奖典礼 海南航空以高品质的服务及优质的产品第十四次蝉联"S ...

Core Viewpoint - The Hainan Air Traffic Control Bureau successfully managed the impact of Typhoon "Butterfly" through precise monitoring, efficient early warning, and collaborative efforts, ensuring the safety of flight operations during the storm [1][4]. Group 1: Preparedness and Response - The Hainan Air Traffic Control Bureau's meteorological team entered a "wartime state" on June 10, implementing comprehensive training and emergency drills to enhance preparedness against the unpredictable nature of Typhoon "Butterfly" [2]. - A high-frequency consultation mechanism was established with local meteorological departments to provide real-time updates on the typhoon's path and intensity, ensuring that meteorological information served as a decision-making guide [2][3]. - The meteorological team conducted daily checks on tropical cyclone support procedures and product creation processes to avoid errors in forecasting services [2]. Group 2: Operational Execution - As the IV-level response was activated on June 12, the meteorological team demonstrated strong collaborative capabilities, ensuring consistent and accurate forecasting conclusions [3]. - The airport forecasting team acted as a "meteorological intelligence hub," maintaining close communication with various parties to analyze the typhoon's impact on Meilan Airport and update warnings accordingly [3]. - Meteorological equipment personnel reinforced outdoor facilities and increased inspection frequency during the typhoon to ensure the stable operation of meteorological devices [3]. Group 3: Outcomes and Future Directions - Over the five-day period, the meteorological team conducted over 20 weather briefings, held more than 20 consultations, and issued 14 typhoon-specific forecasts, 36 airport alerts, and 2 "three defenses" weather warnings [4]. - The successful management of Typhoon "Butterfly" serves as a practical test of the Hainan Air Traffic Control Bureau's meteorological capabilities and provides valuable experience for future operations [4]. - The meteorological team aims to continuously improve monitoring, forecasting, and early warning technologies to enhance service quality and ensure safe and efficient flight operations [4].

Core Viewpoint - Hainan Airlines has been awarded the "SKYTRAX Five-Star Airline" for the 14th consecutive time and ranked 10th in the "SKYTRAX World's Best Airline" list, showcasing its commitment to high-quality service and products [1][2]. Group 1: Awards and Recognition - Hainan Airlines has won multiple awards including "Best Airlines in China," "Best Airlines Staff Service in China," and "Best Business Class Comfort Amenities" [1][2]. - The recognition reflects the consistent professional commitment and execution from the entire team, from strategic decision-makers to frontline service personnel [2]. Group 2: Service and Product Enhancements - The airline has upgraded the comfort of its economy class by modifying 16 aircraft, increasing seat pitch by 4-5 inches to 36 inches, enhancing passenger comfort [6]. - Hainan Airlines has introduced a "Super Economy Class" on select routes, providing a more spacious and quieter environment for travelers [6]. - The airline has launched three sub-brands under the "Dream Feather" visual identity, focusing on personalized service products [7]. Group 3: Culinary Experience - Hainan Airlines has partnered with high-end restaurant brands to enhance its in-flight dining experience, introducing new gourmet dishes that reflect Chinese culinary culture [8]. - The airline has revamped its business class amenities, including a new wash bag and high-quality noise-canceling headphones, to elevate the travel experience [8]. Group 4: Pet-Friendly Services - Hainan Airlines has implemented a "Pet Cabin Care" service, allowing pet owners to travel with their pets comfortably, which has received positive feedback from customers [9]. - The airline has expanded its pet-friendly services to 33 airports and introduced a "Pet Seat" service, allowing pets to have their own designated space [9]. Group 5: Sustainability Initiatives - Hainan Airlines is committed to green development, having implemented over 30 emission reduction projects and achieving a fuel saving of 110,300 tons, which reduced carbon emissions by 347,000 tons in 2024 [10]. - The airline has received multiple accolades for its environmental efforts, including being named "Annual Environmental Airline" by China Civil Aviation magazine [13].

《中国民航报》、中国民航网 记者冯智君 通讯员林圣敏、顾芳源 报道：第二届中国—中亚峰会正在哈 萨克斯坦阿斯塔纳举行。从首届中国—中亚峰会举办至今，中国与中亚交流日益密切，广州白云机场口 岸中亚五国客流不断上涨。记者从广州白云出入境边防检查站了解到，今年以来，截至6月17日0时，经 广州白云机场口岸出入境的中亚五国旅客总数约2.8万人次，较去年同期增长超460%，为历史新高。 "互免政策省去了所有繁琐手续，峰会释放的合作信号让我立刻决定来广州拓展市场。"正在广州白云机 场办理入境的哈萨克斯坦客商BAIDAULETOV ARDAK感慨道。 互免签证政策成为客流"加速器"。中国与哈萨克斯坦于2023年11月10日实施全面互免签证，中国与乌兹 别克斯坦互免签证协定于2025年6月1日——峰会召开当月正式生效，免签政策使得人员往来更加便利。 据统计，中亚五国中，今年以来从广州白云机场口岸出入境的乌兹别克斯坦籍、哈萨克斯坦籍旅客量增 长最明显，分别约1万人次、1.4万人次，同比增长超1200%、340%。塔吉克斯坦和土库曼斯坦旅客量亦 实现2倍以上同比增长。 广州白云边检站移民管理警察为旅客办理入境手续 为保障中国—中 ...