Core Viewpoint - China Eastern Airlines held its highest-level and largest-scale ground service skills competition on June 17, aimed at enhancing service awareness and professional skills among ground service employees, ultimately improving passenger travel experiences [1][8]. Group 1: Competition Overview - The competition, themed "Skill Shines in the East, Empowering the Future," involved over 17,000 ground service employees from various global airports, showcasing a comprehensive range of skills across three core areas: weight balance, ground equipment operation, and civil aviation passenger service [1]. - The final competition included individual and team events in the civil aviation passenger service category, testing participants' overall qualities [1][6]. Group 2: Skill Assessment and Training - Participants in the individual competition were required to quickly and accurately answer questions related to check-in services, transfer services, VIP lounge services, and boarding gate services, as well as demonstrate knowledge of the latest service products and digital tools [6][7]. - The team competition involved scenarios requiring participants to demonstrate professional skills in handling service incidents, such as passenger support during adverse weather conditions and requests for wheelchair services [7]. Group 3: Strategic Goals and Future Plans - The event aimed to foster a competitive atmosphere within the ground service system, enhancing employees' business capabilities and overall service quality in preparation for the upcoming peak travel season [8]. - China Eastern Airlines is actively improving ground service support for inbound and outbound travelers, aligning with recent visa facilitation measures and the expansion of its "visa-free friends" network [7].

Core Viewpoint - The successful import of live rock lobsters from New Zealand to Wuhan marks a significant milestone for the Wuhan aviation port, establishing a new logistics channel for high-end fresh produce in Central China [1][4]. Group 1: Import Logistics - The first batch of live rock lobsters arrived in Wuhan via Cathay Pacific's international flight from Auckland, Hong Kong, and was quickly distributed to five provinces in Central China after customs clearance [1][4]. - A new "green channel + seamless distribution" model was developed by Hubei Airport Group and Zall International Trade, ensuring that the entire process from landing to delivery to customers was completed within two hours [4]. Group 2: Market Impact - The direct air transport from New Zealand reduces the time for fresh seafood to reach Wuhan by 15 hours compared to previous routes through Shanghai or Guangzhou [4]. - This initiative not only opens a new channel for high-end fresh produce in Central China but also aligns with the logistics company's strategy to expand the "E-Hong Kong connects the world" product line [4][5]. Group 3: Future Developments - Hubei Airport Group plans to leverage its aviation port capabilities to establish new international fresh produce air routes, enhancing the local trade logistics industry and improving global supply chain integration [5].

Core Viewpoint - Nantong Xingdong International Airport has enhanced passenger services by adding free charging stations and improving facilities in response to traveler needs, aiming to alleviate common travel concerns as the summer travel peak approaches [1][2] Group 1: Service Enhancements - The airport has introduced several free charging stations in the terminal, increasing from over 300 charging seats to include mini charging stations compatible with various phone models [1] - Four new free charging stations have been added near domestic arrival areas and isolation halls to address passenger "battery anxiety" [1] - The airport has opened four public changing rooms in the baggage claim area to allow passengers to change clothes comfortably upon arrival [1] Group 2: Passenger Experience Improvement - The airport has added seven squat toilets in restrooms to cater to diverse passenger preferences, enhancing comfort [1] - A dedicated ride-hailing pick-up area has been established, and signage has been improved to streamline the waiting process, reducing average waiting time by four minutes [1] - The airport has adopted 11 reasonable suggestions from passengers this year, demonstrating a commitment to improving the travel experience [2]

活动巧妙地将手册核心内容，如"充电宝额定能量申报标准""应急出口座位责任"等关键知识，设计成40 道竞答题，并融入"大家来找茬""安全飞行棋"等趣味互动游戏中。让旅客在答题过程中，不仅能学习知 识，还能通过手册图示获得直观理解。 " 安全宣传咨询日 " 活动现场 旅客获得答题奖品 活动吸引了众多家庭旅客共同参与，形成了热烈的"一人答题，多人学习"氛围。据统计，仅地面活动就 吸引了超150人次参与扫码挑战，答题区与兑奖处人头攒动，将现场气氛推向高潮。 为提升公众航空安全意识，营造浓厚安全文化氛围。6月16日，湖南航空以"人人讲安全，个个会应急 ——查找身边安全隐患"为主题，在长沙黄花国际机场T2航站楼及湖南航空A67709昆明—南通航班上同 步启动"安全宣传咨询日"活动。活动创新采用"场景化+体验式"宣传模式，将航空安全知识转化为可感 知的互动体验，吸引数百名旅客踊跃参与，让安全理念深度融入出行场景。 地面现场：互动体验点燃安全学习热潮 在长沙黄花国际机场T2航站楼活动现场，主题展板与蓝色打卡墙相映成趣。湖南航空工作人员向旅客 发放《航空安全知识宣传手册》，并引导大家扫码参与线上答题挑战，赢取飞机模型奖品。 万 ...

Core Viewpoint - The implementation of ground-air data link technology by the Henan Air Traffic Control Bureau marks a significant innovation in managing complex operational scenarios such as thunderstorm diversions, enhancing digital control services in the civil aviation sector [1][4]. Group 1: Implementation and Innovation - The Henan Air Traffic Control Bureau officially launched experimental operations for ground-air data link technology on June 10, 2025, focusing on thunderstorm diversions, rerouting, and turbulence information [1]. - This initiative is part of a broader effort by the Central South Air Traffic Control Bureau to leverage digital control services, as outlined in the "Smart Civil Aviation Construction Roadmap" [1]. - Since 2018, the Central South Air Traffic Control Bureau has been conducting research on real-time information push applications based on ground-air data links, with Henan Air Traffic Control Bureau as a pilot unit [1]. Group 2: Challenges and Solutions - Thunderstorm diversions present significant challenges in air traffic management, including differences in flight paths, limited communication resources, and increased workload for controllers, leading to a substantial decrease in operational capacity [2]. - The Henan Air Traffic Control Bureau has identified four typical scenarios for data link information transmission: thunderstorm diversions, airborne rerouting, airport weather, and airborne turbulence [2]. - By utilizing data links to send weather information in advance, the air traffic control department aims to establish a unified situational awareness between ground and air, facilitating efficient handling of complex weather conditions [2]. Group 3: System Development and Testing - The Henan Air Traffic Control Bureau has developed its own ATCS system, enhancing it with features such as real-time flight plan updates and specific flight filtering [3]. - A series of tests conducted from April to May 2025 demonstrated a data transmission success rate exceeding 95%, with an average one-way delay of 3.62 seconds [3]. - The operational process is designed to minimize the workload on controllers, with a lead controller managing the data entry and verification process [3]. Group 4: Consensus and Future Directions - A seminar held on May 29, 2025, gathered various stakeholders who recognized the value of ground-air data link technology in reducing communication load during thunderstorms and improving situational awareness for flight crews [4]. - The application of this technology is expected to enhance the quality of air traffic control services and operational efficiency, laying a solid foundation for future trajectory-based operations (TBO) [4]. - The Henan Air Traffic Control Bureau plans to continue monitoring and analyzing the experimental operations, seeking industry feedback to expand application scenarios and content [4].

一场与时间赛跑的温暖接力 次日5时30分，当张女士一行86人到达机场后，机场值班主任指引他们分两队有序从3号门—6号门进入 航站楼办理值机、托运手续并通过安检，最终仅用一个小时就顺利抵达登机口。"从下车到登机口，每 一步都有人引导，比儿女陪在身边还贴心。"团员李老先生高兴地说。领队张女士在到达登机口后致电 济南机场96888时动容地致谢："太感谢你们了，要是没有你们的协助，我们今天乘机不会这么顺利。" 当电话挂断时，留下的不仅是问题解决的轻松，更是一段关于出发与归来的温暖记忆。一直以来，济南 机场持续深化"清泉服务"内涵，秉承着"想旅客之所想、急旅客之所急"的服务理念，不断完善特殊旅客 服务保障流程，真诚对待每一位旅客、精心打磨每一个细节，用实际行动让86位游子在归途中触摸到了 故乡的温度。 《中国民航报》、中国民航网 记者许晓泓 通讯员刘茜茜、李凯 报道：近日的一个清晨，山东济南机 场，86位白发苍苍的华侨旅客在井然有序地办理着乘机手续。他们脸上舒展的笑容，与前一天电话中的 焦急语气形成鲜明对比——这是一场由济南机场旅客服务工作人员精心编织的温情护航，更是对机场真 情服务的最佳诠释。 "叮铃铃……"急促的铃 ...

会议期间，江苏监管局对《运输航空公司一般事件判定指南》进行了解读与宣贯，为各单位精准把握安 全标准、提升安全管理规范化水平提供了指导。 《中国民航报》、中国民航网 记者钱擘 通讯员张琳 报道：由民航江苏监管局牵头组织、深圳航空江苏 分公司承办的第四届江苏辖区运输航空安全生产交流会，日前在南京成功举办。 本届交流会以"人人讲安全、个个会应急——查找身边安全隐患"为主题，是江苏监管局在安全生产月期 间着力打造的品牌活动，旨在深化辖区安全协同，东部机场集团、江苏空管分局及辖区6家运输航空公 司代表参会。 江苏监管局表示，将持续引领和推动辖区各单位进一步加强协同，深化系统性安全思维，共同筑牢航空 安全防线，为民航高质量发展提供坚实保障。（编辑：王亚玲 校对：孙文瑾 审核：程凌） 交流现场（江苏监管局供图） 本次交流会创新设置了飞行热点辩论赛，围绕计算机排班系统机组疲劳管理、QAR数据使用与飞行技 术提升及飞行员学习培训等话题，来自不同单位的辩手展开了思辨交锋。 会议指出，辖区安全管理正在从"经验驱动"向"体系化创新"升级；江苏辖区各民航单位要以此次交流为 契机，将思辨成果、《判定指南》规范及案例启示，转化为一线操作标 ...

全、空防安全、消防安全、食品安全、道路交通安全等多个领域的积极努力和有效措施，让旅客对机场 安全有了一个全面的了解。 同时，活动现场集中示范体验区由机场消防员、管制员、飞行员、急救员、安检员分别操作演示消防器 材的使用方法和注意事项、气象观测设备的功能原理介绍、空中颠簸应对措施、人工呼吸及心肺复苏等 医学急救常识与技巧、安检限制物品和违禁物品等，吸引了众多旅客驻足围观、亲身体验，一对一、手 把手现场教学，实现理论与实操相结合，进一步增强旅客的互动性、参与度与体验感。 安全知识问答区同样人气火爆，工作人员通过互动问答的形式，向旅客普及了安全乘机、应急逃生、危 险品辨识等航空安全知识。旅客们纷纷表示，这样的活动不仅有趣，还能学到实用的安全技能，帮助他 们更好地理解和遵守安全出行规则，共同营造安全和谐的乘机环境。 此次安全宣传咨询日活动是一次多领域、多部门、多工种的联合宣传活动，让旅客在轻松愉快的氛围中 学习安全知识，增强安全意识。下一步，郑州机场将继续以实际行动践行安全理念，为旅客的安全出行 保驾护航。（编辑：王亚玲 校对：孙文瑾 审核：程凌） 《中国民航报》、中国民航网 记者冯智君 通讯员岗艺 报道：6月16日 ...

为全力筑牢 2025 年度雷雨季节安全防线，切实保障大兴机场平稳运行，首都机场安保公司（以下简 称：安保公司）在大兴机场立足职责使命，系统谋划、精准施策，扎实推进各项防汛工作，全面提升极 端天气下的安全保障能力。 强化责任落实机制 织密安全防护网络 为压实防汛责任，安保公司严格落实24小时值班值守制度，实行领导带班、双人双岗，确保信息畅通、 响应迅速。各级管理人员充分发挥 "头雁效应"，带头开展 "走动式" 巡查，聚焦工作人员通道、货检通 道、机坪卡口等重点区域，以及开机、开包等关键岗位，同步加强安检设备、监控系统、排水设施等防 汛相关设备设施的专项排查。通过对 X 光机电路防水性能、监控摄像头防雨密封性能等指标的细致检 测，确保设备在极端天气下稳定运行，做到隐患排查 "零死角""零盲区"。 依托气象预警系统，实时跟踪天气变化趋势与航班动态，建立 "公司 - 部门 - 班组" 三级信息通报机 制，确保降雨预警、航班调整等重要信息第一时间精准触达各岗位，为科学决策和快速处置提供有力支 撑。同时，针对设备设施隐患整改情况纳入防汛工作监督检查范围，对责任落实不到位、设备隐患整改 不及时的部门和个人严肃问责，以强有力 ...

Core Viewpoint - Inner Mongolia Airport Group will designate May each year as "Service Brand Construction Month" starting in 2024, focusing on enhancing its service brand "China Service Enjoy the Prairie" towards excellence by implementing 16 key tasks across six major areas in 2025 [1] Group 1: Service Brand Development - The group aims to ensure that citizens can "afford, access, and enjoy" air travel, and has developed 46 service products to meet the needs of airlines, passengers, and cargo owners, enhancing both service quality and brand value [2] - The introduction of the "Enjoy the Prairie Worry-Free Group Travel" service product includes personalized services such as guided assistance, seat selection, convenient parking, and centralized security checks [3] Group 2: Service Commitment Upgrade - The service commitment standard has been upgraded to include 34 specific commitments across five categories, emphasizing efficiency and personalized service for first-time travelers, with over 50% of commitments exceeding industry standards [4][5] - Various airports have implemented unique services, such as rapid transfer services and free parking, to enhance passenger experience [4] Group 3: Seasonal Preparedness - The group has integrated peak season support into its brand construction tasks, identifying 80 risks related to service standards and processes, with measures in place to ensure seamless service during peak travel times [6] - Feedback from passengers has led to the identification of 105 service issues, with 167 corrective measures planned for completion by the end of June [8] Group 4: Continuous Improvement - The group emphasizes a customer-centric service philosophy, aiming to incorporate local cultural elements into its services, thereby enhancing brand influence and product competitiveness [9]