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2026春运|东航升级“无陪服务” 春运“单飞”儿童增长近八成
《中国民航报》、中国民航网 记者钱擘 报道:今年新春,东航"无成人陪伴儿童服务"的预定量迎来快 速增长。2月2号春运首日以来,东航日均受理的无陪儿童申请超过470人次,相比1月,这一数字增长近 八成。为应对大客流,东航已于近期将原定每个航班最多接收5名无陪儿童提升至最多12名,这一弹性 调整将有效满足高峰期家庭出行的实际需要。 目前,东航这一服务的适用范围包括年满5周岁不满12周岁、计划独自乘机的儿童旅客。家长为孩子购 买航班机票后,可通过东航App、微信小程序、官网搜索"无成人陪伴儿童"词条,填写有关材料并提交 申请。 在航班登机前,东航地服人员会安排小朋友优先上机,并由客舱乘务员陪伴小旅客的空中旅途。通常而 言,东航会为无陪儿童安排靠近飞机走廊的前排座位,由乘务员全程看护。乘务员会为小旅客系上安全 带、收起小桌板,告知起飞阶段的注意事项,鼓励他们克服独自乘机的紧张感。进入平飞阶段后,乘务 员则会照看小旅客享用航空餐、填饱肚子,并拍摄一些他们的乘机照片,为旅途留下珍贵回忆。航班抵 达目的地机场后,东航人员也会在廊桥口等候,护送小朋友提取托运行李、走出航站楼,直至将其交送 至等候在外的家长手中。(编辑:李季威 ...
2026春运|国际航点首尔最热 东航2026年春运前十天热门目的地出炉
数据显示,春运前10天,国际航线方面,上海至巴黎、伦敦、马德里等欧洲航线,上海至清迈、普吉、 巴厘岛等东南亚航线,以及上海至首尔、釜山等韩国航线客座率持续超过80%,部分日期航班客座率超 过95%,上海浦东—釜山、上海浦东—开罗等热门航线已出现"一票难求"景象 国内航线方面,返乡探亲、学生放假与春节度假多重客流叠加,航线热度呈现鲜明的"一南一北"特征, 向南方向,昆明、成都、广州、三亚、海口等温暖目的地备受青睐;向北方向,客流则主要集中在哈尔 滨、长春、沈阳、长白山、阿勒泰等冰雪旅游热门城市,形成了南北"双向奔赴"。(编辑:李季威 校 对:张彤 审核:程凌) 《中国民航报》、中国民航网 记者钱擘 报道:2月11日,春运进入第十天,随着春节的日益临近,旅客 出行人数持续攀升。据东航数据统计,排名前五的国际及地区热门目的地依次是首尔、曼谷、中国香 港、新加坡、吉隆坡,其中前往首尔的旅客量增长最为显著,同比上升11.7%。上海、北京、昆明、西 安、成都则位居国内热门目的地前五,其中前往上海、成都的旅客人数同比分别增长7.5%和11.4%。 春运旺季叠加今年春节的9天超长假期,使得"先返乡探亲、后出门旅游"的"二次出 ...
2026春运|珠海机场春运特色服务绘就团圆底色
《中国民航报》、中国民航网 记者冯智君报道:2026年春运大幕拉开,珠海机场紧扣"平安、顺畅、温 馨"的春运保障目标,聚焦旅客出行需求,以精细化、个性化、人性化的特色服务为抓手,针对首乘旅 客、老年旅客、无陪儿童、轮椅旅客等重点群体推出专属帮扶举措,融合志愿力量与党员先锋引领,打 造全流程暖心服务体系,让春运归途既有速度更有温度,用贴心服务为广大旅客铺就充满温情的团圆 路。 专属帮扶精准发力 守护重点群体出行路 珠海机场将特殊群体服务保障作为春运特色服务的重中之重,精准对接不同旅客的出行需求,用细致服 务化解出行难题。针对轮椅旅客等行动不便群体,地面保障部全力攻坚远机位特服保障难题,登机口机 下服务员与特车工作人员紧密协作,从客梯车精准对位到旅客搀扶转移、机下平稳转运,每个环节都做 到细致专业,用默契配合为特殊旅客搭建起安全暖心的"移动桥梁",让行动不便的旅客也能顺畅踏上归 乡路。 无陪儿童的出行安全与体验更是机场服务的关注焦点,面对春运期间无陪儿童旅客数量大幅攀升的情 况,地面保障部工作人员将每一位小旅客放在心上,从牵手引导、细心核对身份信息,到贴心安抚孩子 情绪、全程暖心照料,用掌心的温度守护童心远航,让 ...
2026春运|春运启航 深圳空管站多措并举筑牢技术保障安全防线
(姚汉杰/摄) 深圳空管站围绕"设备保障服务不间断"的目标,集中开展辨识风险和排查隐患。聚焦供电安全、传输安 全、老旧设备和信息系统运行效能,深度排查新建三跑道导航台、新机房的供配电系统,整治电缆接头 松动等安全隐患;全面梳理排查14条核心光缆,质量复核4套航向设备安装的替代国产天线罩,筑牢设 备物理防护屏障;修复数据集成平台、DMAN+系统软件缺陷,优化数据库索引,程序运行效率提升 30%。此次专项排查累计消除各类安全隐患,实现设备运行风险的精准防控。 深化协同,夯实跨域应急保障根基 深圳空管站与多单位建立"应急保障共同体",不断提升应急处置能力。与机场能源管理中心开展联合检 查,针对10余风险点制定管控措施;与驻场各航司建立自动转报系统备份路由,实现双路由冗余保障; 联合机场数管中心、中国联通、多地工信局无线电监测管理站、雷达台站属地管理处开展实战演练,检 验重要系统、干线链路、无线干扰、火灾等多场景应急处置预案,不断完善响应流程,优化信息报送渠 道,建立常态化协同机制。 《中国民航报》、中国民航网 记者冯智君 通讯员周泽黎、高怡东 报道:2026年2月2日,春运大幕如期 拉开,这是深圳机场第三条跑道投用 ...
2026春运|普洱思茅机场2026年春运的九份心意
Core Viewpoint - The Pu'er Simao Airport is implementing a series of thoughtful service enhancements aimed at ensuring a warm and pleasant travel experience for passengers during the 2026 Spring Festival travel season. Group 1: Service Enhancements - The airport has introduced colorful identification ribbons for team travelers to help them easily locate their luggage, aiming to reduce stress during reunions [1] - Special birthday gifts and priority services are offered to passengers celebrating their birthdays during their journey, adding a personal touch to their travel experience [1] - "Warm-hearted convenience boxes" containing essential items like reading glasses and sewing kits have been placed in various areas of the airport to assist travelers with unexpected needs [3] - Staff and volunteers, identified by bright vests, will actively assist passengers in need of directions or information, enhancing the overall support available [3] Group 2: Special Considerations - The airport has provided a discreet way for female travelers to request emergency supplies in restrooms, ensuring comfort and convenience [4] - An "emergency box" with common items like cotton swabs and hair ties is available in the terminal, promoting a caring environment for travelers [5] - Complimentary hot beverages are offered in the waiting area to provide warmth and comfort during the winter season [5] Group 3: Additional Engagements - During the Spring Festival, VIP travelers may encounter fun surprise giveaways, adding an element of joy to their journey [6] - Specific measures have been implemented to assist key groups such as military personnel, the elderly, children, and disabled passengers, including dedicated channels and clear signage to ensure smooth travel [7] - The airport emphasizes that these thoughtful initiatives require careful planning and preparation, reflecting a commitment to transforming service standards into tangible actions for a better travel experience [7]
2026春运|中卫机场开启新年文化活动
据介绍,在开幕式结束后,中卫机场航站楼内两大特色区域将同步开放。在美食区,印象中卫餐饮准备 了各类手工制作的中卫粉皮、烩小吃、鸡蛋泡等特色小吃。对联区翰墨飘香,年味浓郁,工作人员现场 书写春联、福字赠送给来往的旅客,同时还准备了新春福袋,将祝福送到大家手中。 本次新年文化活动时间从2月10日持续至2月16日,期间将为旅客免费提供汤圆、水饺、雪糕等美 食。"福满空港 味蕾冰爽"主题活动,是中卫机场升级服务品质、深化 "卫您行" 服务品牌的重要实践, 也是立足城市窗口定位,推动文、旅、商深度融合,彰显中卫城市魅力的生动举措。中卫机场将持续聚 焦旅客出行需求,不断优化服务流程、丰富服务内容,用心用情守护每一位旅客的团圆之路,让春运旅 途更有温度、更具质感。(编辑:李季威 校对:张彤 审核:程凌) (本文图片均由中卫机场提供) 《中国民航报》、中国民航网 记者教欣铭 通讯员雷昌辉 报道:2月10日,中卫机场"福满空港 味蕾冰 爽"新年文化活动在航站楼前广场开幕。活动由中卫市口岸办、市交通局、市文旅局、市老干部局及中 卫市沙坡头区政府、高铁、公交公司等多家单位支持。活动特意邀请了中卫老年大学近100位市民学员 来到现场 ...
2026春运|春运扩内需:“首乘服务+航文旅”让市场更具活力
2026年春运,西北民航"品"出了一些不同的味道。有别于往年,今年的春运,西北民航在确保安全和服 务底线的基础上,将春运视做一次扩内需、稳增长的重要契机,而首乘服务和航文旅融合,则成为西北 民航推动春运乃至未来航空市场高质量发展的两个重要着力点。 首乘服务在西北民航已经开展多年,具有深厚的基础,航文旅融合是民航局着眼新时期航空市场扩内需 形势,安排部署的一项重要工作。2026年春运,正值西北民航深入推动"场景引领"首乘服务再升级活动 之际,首乘研学游服务、国际首乘服务不仅是西北民航确定的首乘服务"重点场景",也是推动研学旅 游、入境旅游的应有之义;首乘儿童、首乘老年人等特殊群体不仅是首乘服务重点关注、主要惠及的群 体,也是银发旅游、亲子旅游的主要服务对象,首乘服务与航文旅的"亲密关系"为双方精准"对点"、双 向赋能、深度融合,从而更好服务国家和行业扩内需、稳增长创造了条件。近期以来,西北民航相关单 位通过"首乘服务+航文旅"创新服务模式,深挖市场潜力,取得了积极成效。 在国际首乘服务和入境旅游融合方面,东航西北分公司依托悉尼—西安、米兰—西安等国际航线,坚 持"地空协同",多次开展以"暖心相伴 首乘之旅"为主 ...
2026春运|哈尔滨机场倾力打造温馨春运归途
Core Viewpoint - The Harbin Taiping International Airport is set to execute 21,000 flights and transport 3.45 million passengers during the 2026 Spring Festival travel season, focusing on safety, convenience, and warmth in service delivery [1][2]. Group 1: Safety Measures - The airport prioritizes safety during the Spring Festival, implementing a "double-check" system for passenger loading to prevent risks such as empty loading or center of gravity issues [1]. - Daily updates on wide-body aircraft operations and risk management are provided to frontline staff to enhance awareness and safety [1]. - Dynamic optimization of loading plans based on real-time passenger and cargo flow is employed to maintain operational safety [1]. Group 2: Service Enhancements - A new "front desk, categorized zoning" service model has been introduced to streamline the check-in process, with dedicated areas for special passengers and clear signage for different traveler types [2]. - The airport has upgraded its "Sunshine Care Zone" to include comfortable seating and children's reading materials, enhancing the experience for special passengers [2]. - Real-time baggage tracking screens and a new "ice and snow wiping" service have been implemented to improve passenger comfort during baggage claim [2]. Group 3: Overall Experience - The airport aims to provide a warm and reassuring travel experience, ensuring that passengers feel cared for during their journey in the harsh winter conditions [3].
民航湖北空管分局召开2026年工作会
Core Viewpoint - The Hubei Air Traffic Management Bureau held a meeting to outline the key tasks for 2026, emphasizing the implementation of the spirit of the 20th National Congress of the Communist Party of China and the strategic arrangements from higher authorities [1][2]. Group 1: Meeting Overview - The meeting was aimed at planning the "15th Five-Year" work strategy and reviewing the achievements during the "14th Five-Year" period, highlighting the successful navigation of multiple challenges [2][3]. - The meeting was attended by bureau leaders, department heads, and award-winning staff representatives, indicating a collective effort towards future goals [1]. Group 2: Achievements and Future Goals - The bureau's director, Zhou Weichun, presented a report detailing the accomplishments over the past five years, noting significant progress in safety, development quality, service quality, and strict party governance [2][3]. - Specific requirements were set forth to ensure safety production, optimize service quality, and enhance management levels, all aimed at achieving high-quality development in the upcoming "15th Five-Year" period [3]. Group 3: Leadership and Team Unity - The bureau's leadership emphasized the importance of unity among all staff to seize development opportunities and effectively implement the annual work deployment [3]. - The secretary of the bureau, Yan Yuezh, conveyed holiday greetings to all staff and their families, reinforcing the importance of team spirit and morale [3].
2026春运|宜昌三峡机场至上海、广州方向航班再加密
宜昌三峡机场提醒,春节假期前后为客流出行高峰,建议旅客提前购票,避免耽误行程。(编辑:李季 威 校对:张彤 审核:程凌) (宜昌三峡机场供图) 为满足春运期间旅客出行需求,在前期南方航空、深圳航空、东海航空等7家航司加密宜昌至上海浦 东、广州、深圳、南宁、泉州等航线的春运加班航班基础上,东方航空将于2月14日至3月13日期间,加 密宜昌至上海浦东航线春运加班航班,航班号为MU5393/MU5394,计划每日执飞1班,机型为空客 A320;南方航空将于2月19日至3月13日期间,新增宜昌至广州航线春运加班航班,航班号为 CZ5659/5660,计划每日执飞1班,机型为空客A320。 随着上海、广州航线进一步加密,春运期间,宜昌至上海航线每日2-3班,至广州航线每日6班,至北京 航线(首都、大兴)每日3-4班,至深圳航线每日5班,至成都航线每日2-3班,至昆明、贵阳航线每日2 班,至青岛、台州、泉州、南宁、南通、宁波、西安、温州、汕头、太原、北海、乌鲁木齐、厦门、天 津、惠州、杭州、海口等航线每日1班。 《中国民航报》、中国民航网 记者冯智君 通讯员张娜 报道:据宜昌三峡机场消息,2026年春节9天, 宜昌三峡机 ...