Core Points - The article highlights a heartwarming story of a passenger, Ms. Kong, who successfully retrieved her lost luggage with the help of Qingdao Airport staff, showcasing the airport's commitment to customer service [1][2]. Group 1: Incident Overview - On October 4, Ms. Kong's luggage did not arrive with her flight due to a delay and subsequent rebooking, leading her to seek assistance from various sources for four days [1]. - On October 8, she contacted the international luggage inquiry desk at Qingdao Airport, where the staff promised to help locate her luggage [1]. Group 2: Resolution Process - The airport staff received confirmation from Scoot Airlines on the evening of October 8 that Ms. Kong's luggage was found at Singapore Airport and would be sent to Qingdao the next day [2]. - The luggage arrived at Qingdao Airport on October 9 and was promptly sent to Ms. Kong in Jinan via express delivery [2]. Group 3: Customer Appreciation - Ms. Kong expressed her gratitude by traveling back to Qingdao on October 12 to personally thank the airport staff, presenting them with a banner as a token of appreciation [2]. - Qingdao Airport has received 24 banners, 110 letters of thanks, and over 2000 thank-you calls, reflecting the dedication of its staff to customer service [3].

Core Points - The Urumqi International Airport's service quality management committee successfully retrieved a lost backpack containing important documents for a passenger within 24 minutes, showcasing the efficiency and warmth of airport service [1][3]. Group 1 - The operation service guarantee center received an urgent notification about a lost white backpack at 12:17 PM, which had been lost between 7:10 AM and 7:40 AM [1]. - Initial searches did not yield results, but a key detail correction revealed the passenger was actually wearing a black down jacket, which guided the search in a new direction [2]. - After adjusting their approach, staff identified the backpack's location and coordinated with cleaning personnel to retrieve it within 6 minutes, demonstrating seamless inter-departmental collaboration [3].

中国民航网 通讯员关林子、董姝君 报道：10月28日，恩施许家坪国际机场航线网络再扩容，青岛—恩 施—南宁航线将正式启航。 此前，恩施往返青岛、南宁需经武汉、重庆等城市中转，耗时超6小时。新航线开通后，恩施至青岛、 南宁的单程时间缩短至2小时左右，不仅便利了三地商务、旅游出行，更将推动青岛的海洋文化、恩施 的土家民俗文化、南宁的壮乡边关文化深度联动，助力区域文旅资源共享与经济协同发展。（编辑：张 薇，校对：李季威，审核：程凌） （恩施许家坪国际机场供图） 据悉，该航线由首都航空执飞，每周二、四、六运行。具体航班时刻为：JD5661青岛06：55—恩施 09：50，恩施10：50—13：00南宁；JD5662南宁13：50—恩施15：25，恩施16：10—青岛18：30。目 前机票已陆续开放预售，可通过携程、去哪儿等平台查询订购，恩施至南宁单程票价最低420元，恩施 至青岛单程票价最低520元（均不含机建燃油费）。 ...

Core Viewpoint - Changchun Airport is proactively preparing for winter snow removal operations to ensure the safety and punctuality of flights during the winter season by optimizing systems, solidifying foundations, and enhancing efficiency [1][2][3] Group 1: System Optimization - The airport has refined its operational processes based on past snow removal experiences and local climate characteristics, ensuring that the snow removal management manual is comprehensive and practical [1] - The updated manual incorporates past case studies and specifies operational procedures and technical standards to eliminate blind spots in operations [1] Group 2: Basic Preparations - Changchun Airport focuses on three key elements: personnel, vehicles, and materials, conducting extensive training and assessments to ensure all staff meet job requirements [2] - A total of 43 snow removal vehicles have undergone thorough inspections and maintenance to ensure readiness for operations [2] - The airport has proactively stocked de-icing liquids and conducted a comprehensive inventory of snow removal tools to ensure preparedness [2] Group 3: Efficiency Enhancement - The airport has conducted three practical snow removal drills to improve operational skills and emergency response capabilities [2] - A new "2+3" snow removal team formation has been introduced to optimize operational efficiency, alongside emergency response training for vehicle malfunctions [2] Group 4: Future Focus - The airport plans to address weak points in snow removal operations and transition from framework establishment to detailed optimization to safeguard winter flight safety and punctuality [3]

心脏骤停是威胁生命的"隐形杀手"，而AED除颤仪正是破解危机的"救命神器"。医学研究表明，在心脏 骤停发生后的"黄金四分钟"内使用AED配合心肺复苏，能极大提升抢救成功率。此次捐赠的两台AED设 备，将成为守护旅客和员工生命安全的"隐形卫士"。仪式上，机场代表与红十字基金会代表签署了转赠 函，随后向本次活动的发起者乐摩科技服务股份有限公司颁发捐赠证书。（编辑：张薇，校对：李季 威，审核：程凌） 中国民航网 通讯员张望凌 报道：10月14日，在拉萨贡嘎国际机场T3航站楼出发厅举行了"AED爱心捐 赠仪式"。中国红十字基金会与乐摩科技服务股份有限公司携手为拉萨机场注入了全新的急救力量。西 藏机场集团、中国红十字基金会、乐摩科技服务股份有限公司等代表出席活动。 ...

为落实吉安市政府"保枢纽、控密度、提效益"航线发展要求，吉安市民航发展中心对航线结构进行了进 一步优化调整，停飞了相关受高铁冲击较大、客座率较低、补贴较高的航线。新航季吉安井冈山机场总 航班量同比有所收缩，但总体保证了吉安与重点城市之间的航空通达性。（编辑：张薇，校对：李季 威，审核：程凌） 中国民航网 通讯员刘生根 报道：中国民航2025冬春航季于10月26日开始。在新航季里（2025年10月26 日—2026年3月28日），吉安井冈山机场将由5家航空公司共稳定执行7条航线，通航12个城市、13个航 点，每周计划共执行59个航班，起降118架次，重新恢复了西安和珠海航线。 国内经济和政治中心城市上海和北京仍是新航季里吉安井冈山机场最热门通航城市，其中飞往上海航班 每天两班（虹桥机场、浦东机场每天各1班），每周共14个班次；飞往北京首都每周有7个班次，每天1 班。海口和昆明仍然是吉安人民最热门旅游目的地，吉安井冈山机场通航海口和昆明航班均保持每天1 班的航班密度；飞往重庆、宁波、南京、南宁、成都、厦门航班均为每周3个班次。特别需要关注的 是，分别于今年3月底和6月底停飞的珠海和西安航线，也将于3月28日起正式 ...

Core Insights - The article highlights the successful harvest of sweet potatoes in the Pixinan Township of Hotan, Xinjiang, led by China Southern Airlines' (CSA) local work team, showcasing the positive impact of agricultural initiatives on local communities [1][4]. Group 1: Agricultural Development - Since 2020, CSA's Xinjiang work team has been promoting the "Mumian Red" sweet potato planting program, introducing superior varieties and scientific planting techniques, and establishing a standardized sweet potato industry system [4]. - This year, with strong support from the group, the work team collaborated with a professional agricultural company to implement more scientific management practices, resulting in the cultivation of the "Pusho 32" variety, known for its vibrant color, sweet taste, and high nutritional value due to selenium content [4]. Group 2: Economic Impact - The sweet potato harvest is expected to exceed 390 tons this year, with an average yield of over 1.3 tons per acre, generating approximately 1.03 million yuan for the local collective [4]. - Local farmer Abdullah Maimaiti reported earning about 150 yuan per day during the harvest season, translating to an additional income of around 4,000 yuan per month [4]. Group 3: Future Plans - The work team plans to upgrade the sweet potato industry by establishing stable partnerships with local food processing factories to expand product lines, including sweet potato chips and noodles, thereby increasing the added value of agricultural products [4]. - There are also plans to integrate high-quality sweet potatoes into CSA's in-flight catering supply chain, creating a brand communication system that connects local agricultural products to consumers, enhancing the overall rural revitalization efforts [4].

此次研发成功的产品，使用强穿透性的高频对讲设备，配套无线双工设备，形成了有效且可靠的区域无 线通信系统，携带对讲机时的通话距离可达1.5海里，通话质量满足救助实际需求。 新型直升机救生员通信装备投入使用，解决了救生员以往无法实时通话的困难，可帮助机组在复杂救助 环境下实施快速有效决策，传递信息更加准确、高效，还解决了直升机夜航救助中，在视觉条件不佳的 情况下、机组成员难以看清救生员手势的问题。 使用新装备的救助现场（东二飞供图） 《中国民航报》、中国民航网 记者钱擘 通讯员康力、周涛 报道：2025年10月14日，交通运输部东海第 二救助飞行队成功救助"闽狮渔07927"一名受伤渔民。在此次救助行动中，东二飞的救生员使用新研发 的通信装备，代替传统手势实时与机组保持沟通，救助指令传递更加顺畅高效，实战效果良好。 今年9月，通过半年的研发和测试，新型救生员通信装备——直升机无线全双工分组通信设备，经上机 测试符合要求，交付东二飞配备使用。该设备是东二飞与合作方联合研发的项目，旨在完善救生员在出 舱救援时与直升机联系的需求。 海上救助工作中，救生员在离开直升机、进行作业时，以往只能通过对空电台与其他机组人员单工通 ...

Core Viewpoint - Urumqi Tianshan International Airport's bird strike prevention efforts have been recognized by the Civil Aviation Administration of China (CAAC) as an exemplary practice, showcasing significant achievements in innovative bird strike prevention measures [1] Group 1: Scientific Prevention System - The airport has established a scientific prevention system by collaborating with the Xinjiang Airport Group's bird damage prevention center, dynamically adjusting control measures [2] - A partnership with Xinjiang Agricultural University has led to the creation of an ecological research experimental base to strengthen professional talent support [2] - The airport is working with the International Wetland Research Association to establish a "Bird Strike Prevention Research Institute" to study integrated bird repelling methods [2] - A bird feather information database has been created, cataloging data from 81 species across 27 families, providing a scientific basis for targeted prevention strategies [2] Group 2: Precise Governance and Risk Control - The airport has divided the surrounding 15-kilometer area into four ecological zones, implementing differentiated governance strategies [5] - In the core protection zone, high-risk bird species are controlled through targeted rodent control measures, effectively reducing the frequency of raptor activities [5] - In the prevention responsibility zone, eight sub-zones have been established, leading to a 61.3% decrease in the number of swallows by guiding them to change their activity areas [5] - The core ecological environment control zone collaborates with local governments to address safety hazards in hotspot areas [5] - The ecological environment research focus zone tracks migratory birds dynamically for early warning and prevention [5] Group 3: Special Management of Pigeon Threats - A management mechanism has been established to address the significant threat posed by pigeons, involving oversight from the management bureau, leadership from the airport, and government collaboration [7] - The airport has identified 18 pigeon-raising households in the vicinity and conducted 32 awareness campaigns, effectively managing pigeon-related safety risks [7] Group 4: Significant Prevention Results - The three-pronged prevention model has led to a stabilization in the structure and number of bird species around the airport [8] - By the first half of 2025, the total number of bird strike incidents at the airport decreased by 44.4% year-on-year, with incidents in the responsibility zone dropping by 90% [8] - Dangerous bird species, non-dangerous bird species, and insect types have decreased by 60%, 63.6%, and 75% respectively [8] - The CAAC has encouraged other transport airports to learn from Urumqi Airport's experience, enhancing the scientific, targeted, and effective nature of bird strike prevention efforts nationwide [8]

近日，中国民航科学技术研究院、中国民航报社、中航信移动科技有限公司（航旅纵横）、中国民用机 场协会四家单位共同推出2025年第三季度中国民航服务旅客满意度评价报告。 旅客参与情况 54.6 元 48.1 元 评价行程数 参与旅客人数 41 家 263 家 国内航空公司 国内民用机场 253 家 41家 评价航空公司 评价机场 100 % 96% 国内客运航空公司覆盖率 国内民用机场覆盖率 航至公司服务满意度 票务与客服服务 8.94分 中国民航服务旅客满意度评价系统开拓了场景化服务评价新模式，推进了"互联网+民航服务"的落地， 助力提升民航真情服务水平，切实改善旅客出行体验。以下为报告全文： 出行体验。 数据来源 中国民航服务旅客满意度评价通过12326、航旅纵横、OTA 平台向广大旅客发放问卷。该调查方式实现了对旅客满意 度数据的多元引入和旅客身份信息及行程信息的双验证, 保证了调查数据的全面性和客观性。 三季度报告调查结果统计时间段为2025年7月1日至2025年 9月30日，采用10分制计分法。 总体满意度 空中服务 地面服务 8 7 5 分 9.01分 8.54分 10分满分 航班正常及延误后服务 8 ...