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邮储银行发布“AI2ALL”数字生态 党委委员杨西琳首次亮相
Core Viewpoint - Postal Savings Bank of China (PSBC) is focusing on digital transformation and the integration of artificial intelligence (AI) into its operations, aiming to enhance efficiency and customer service through the launch of its "AI2ALL" digital ecosystem [1][2]. Group 1: Digital Transformation and AI Integration - PSBC held a digital finance conference themed "Opening the Digital Postal Savings i∞ Era," where the bank's president emphasized the importance of technology as the primary productivity force in the banking industry [1]. - The "AI2ALL" digital ecosystem aims to elevate AI capabilities from single-point applications to an organic, symbiotic digital ecosystem, enhancing both internal efficiency and external customer engagement [1][2]. - The bank is implementing intelligent tools across all operational processes, including front, middle, and back offices, to achieve refined management and improved organizational efficiency [2]. Group 2: Marketing and Risk Management Innovations - In the front office, PSBC is utilizing intelligent profiling to enhance precision in marketing, shifting from broad marketing strategies to personalized services [2]. - In the middle office, the bank is developing intelligent credit review tools to balance business growth with risk management, transforming expert knowledge into model-driven decision-making [2]. - The back office is seeing improvements in employee capabilities through intelligent data analysis tools, making data analysis accessible to all staff [2]. Group 3: Organizational Changes and Strategic Focus - The bank has appointed Yang Xilin as the Financial Market Business Director, indicating a strategic shift to strengthen its financial market operations alongside its retail business [3][4]. - PSBC has identified "financial markets" as one of its five differentiated growth areas, aiming to enhance its capabilities and innovate within this sector [3]. - The chairman of PSBC has stated the intention to strengthen corporate finance and diversify intermediary business while promoting the professional development of subsidiaries [3].
辽宁省与中央金融机构座谈会举行
Zhong Guo Jing Ji Wang· 2025-12-12 08:36
许昆林表示,以金融高质量发展助力辽宁全面振兴,离不开中国人民银行、金融监管总局的关心指导, 离不开中央金融机构的帮助支持。希望大家进一步关注辽宁、信任辽宁,深化拓展务实合作,支持辽宁 统筹做好金融"五篇大文章",助力实体经济发展,与我们一道共享振兴发展机遇、开创美好未来。 会上,国家开发银行、中国进出口银行、中国农业发展银行、中国工商银行、中国农业银行、中国银 行、中国建设银行、交通银行、中国邮政储蓄银行、中国人民保险集团股份有限公司、中国人寿 (601628)保险(集团)公司、中国出口信用保险公司等中央金融机构主要负责同志先后发言。 12月11日,辽宁省与中央金融机构座谈会在北京举行。辽宁省委书记许昆林主持并讲话。中国人民银行 行长潘功胜,国家金融监督管理总局局长李云泽出席并讲话,辽宁省委副书记、省长王新伟介绍辽宁经 济社会发展总体情况。辽宁省委副书记、大连市委书记熊茂平,12家中央金融机构主要负责同志出席会 议。 许昆林表示,辽宁将搭建高效便捷的政金企对接平台,完善融资担保和风险补偿机制,为金融机构开展 业务创造更好条件。我们将全力打造一流营商环境,坚决整治破坏营商环境的问题,加强社会信用体系 建设,政府 ...
邮储银行提速“效能革命”:近四万网点如何寻路盈利厚度
Hua Er Jie Jian Wen· 2025-12-12 08:10
Core Viewpoint - Postal Savings Bank is undergoing significant structural changes, focusing on enhancing its financial market operations and improving overall efficiency amid a challenging economic environment [1][16]. Group 1: Management Changes - The appointment of Yang Xilin as a member of the company's party committee and potential financial market business director indicates a shift towards prioritizing financial market operations [1]. - This change reflects the bank's intention to diversify its focus beyond retail banking [1]. Group 2: Branch Network Adjustments - In 2023, Postal Savings Bank closed 265 branches and opened 65 new ones, leading the six major banks in both closures and openings [2]. - This strategy signifies a rapid internal resource reallocation while addressing the need to convert its extensive network in lower-tier markets into profitability [2]. Group 3: Financial Performance - For the first three quarters, Postal Savings Bank reported revenues of 265.08 billion yuan and net profits of 76.562 billion yuan, with year-on-year growth rates of 1.82% and 0.98%, respectively, ranking fourth among the six major banks [3]. - The bank's revenue contributions are primarily from interest income (79.41%), followed by fee-based income (8.71%) and investment income (11.94%) [3]. Group 4: Key Operational Metrics - The bank maintains a high asset and liability growth rate of 8.9% and 8.64%, respectively, with a loan growth rate of 8.68%, the highest among the six major banks [4]. - It boasts a net interest margin of 1.68%, leading the sector, and an asset quality with a non-performing loan ratio of 0.94%, the best among its peers [4]. Group 5: Market Position and Challenges - Despite strong operational metrics, Postal Savings Bank's market valuation remains limited, with its A-share growth in single digits year-to-date, lagging behind peers like ICBC and CCB [6]. - The bank's primary challenge lies in operational efficiency rather than fundamental growth, as indicated by its negative return on equity of -27.18%, the lowest among the six major banks [7]. Group 6: Efficiency and Cost Management - The bank's revenue per employee and profit per employee rank fifth and sixth among the six major banks, respectively, indicating room for improvement in efficiency [8]. - The reliance on a high proportion of agency branches (80%) poses challenges in terms of operational efficiency and cost management, with significant expenses related to agency fees [9][10]. Group 7: Strategic Initiatives - Postal Savings Bank is implementing a two-pronged channel strategy, focusing on self-operated branches in high-capacity cities while extending its reach in lower-tier markets through agency branches [11][12]. - The bank is also enhancing its digital capabilities and adjusting agency fee structures to improve net interest margins and overall efficiency [13][14]. Group 8: Future Outlook - The bank aims to strengthen its financial market and asset management operations under the leadership of Yang Xilin, with a focus on improving asset utilization and overall efficiency [16]. - The success of these reforms in translating unique channel advantages into tangible profitability remains to be seen [16].
邮储银行发布“AI2ALL”数字生态
Zhong Zheng Wang· 2025-12-12 07:55
Core Viewpoint - Postal Savings Bank of China (PSBC) is launching its "AI2ALL" digital ecosystem, emphasizing the transformative role of technology in the banking sector and its commitment to enhancing financial services for the real economy [1][3]. Group 1: Digital Ecosystem and AI Integration - The "AI2ALL" digital ecosystem aims to enhance internal efficiency and external outreach by integrating AI capabilities across various service segments [1][2]. - PSBC has identified nearly 260 application scenarios for large models within the "AI2ALL" framework, showcasing its extensive approach to AI integration [1][2]. Group 2: Infrastructure and Technological Foundations - PSBC has established a robust foundation in three key areas: data, computing power, and algorithms, including a five-tier data architecture and the first domestic super-node intelligent computing cluster in the financial sector [2]. - The bank employs a dual approach of external model integration and internal model development, utilizing advanced models like Baidu's "Wenxin Yiyan" and its proprietary "Youzhi" model [2]. Group 3: Service Enhancement and Customer Engagement - Intelligent tools are implemented across all processes, enhancing front, middle, and back office operations, with personalized marketing and improved risk control through smart models [2]. - The bank has innovated its service delivery by adopting a human-machine collaboration model, enabling seamless service across physical and digital channels [2]. Group 4: Future Vision and Commitment - PSBC is committed to its "financial for the people" mission, focusing on deepening the "digital postal savings" strategy and creating meaningful financial services that benefit a wide range of customers and partners [3].
邮储银行数字金融大会发布“AI2ALL”数字生态及手机银行11.0
Zhong Guo Jing Ji Wang· 2025-12-12 05:41
Core Insights - Postal Savings Bank of China (PSBC) is advancing its digital finance strategy with the launch of the "AI2ALL" digital ecosystem, showcasing its commitment to integrating technology into financial services [1][2] Group 1: Digital Finance Strategy - PSBC has been implementing its "Digital Postal Savings" strategy, hosting annual digital finance conferences to present its latest achievements [2] - The theme of the 2025 conference is "Opening the Digital Postal Savings i∞ Era," reflecting the bank's continuous evolution in digital finance [2] - The bank emphasizes its mission of serving the real economy while optimizing financial supply and enhancing service experiences [1][2] Group 2: AI Integration - The "AI2ALL" initiative aims to elevate AI capabilities from mere technical support to a core engine for business innovation [2] - PSBC has identified nearly 260 application scenarios for large models based on the "AI2ALL" digital ecosystem [2] - The bank's AI capabilities are designed to enhance efficiency internally and improve customer outreach externally [2][3] Group 3: Operational Efficiency - PSBC is applying intelligent tools across all operational processes, enhancing management precision and organizational effectiveness [3] - The bank utilizes smart profiling for targeted marketing, intelligent models for risk control, and smart analytics for employee skill enhancement [3] - PSBC's mobile banking app version 11.0 ranked second in overall evaluation in the latest digital banking survey, with user experience leading the industry for three consecutive years [3]
邮储银行登封市支行开展反洗钱宣传活动
Huan Qiu Wang· 2025-12-12 05:06
同时,工作人员利用客户等候间隙,用通俗易懂的"家常话"解读"客户尽职调查""大额交易报告"等核心 概念,结合"出租银行卡获利反获刑""虚假投资背后的洗钱陷阱"等真实案例,直观揭示洗钱犯罪的隐蔽 性、危害性。 近日,邮储银行登封市支行以"全民反洗钱,护航新生活"为主题,创新开展"网点阵地宣传+周边商户延 伸推广"双向联动活动,让反洗钱知识走进千家万户,筑牢金融安全民生防线。 作为宣传主阵地,该支行营业大厅精心营造浓厚宣传氛围:LED 屏滚动播放"远离洗钱陷阱,守护财产 安全""不出租出借个人银行账户"等醒目标语;窗口柜台、客户等候区整齐陈列宣传折页,内容涵盖反 洗钱基础知识、典型案例解析、维权途径指引等,方便客户随时取阅学习。 来源:环球网 此次宣传活动通过网点服务与户外推广的有机结合,显著提升了周边公众对反洗钱工作的认知度、警惕 性和参与度。下一步,邮储银行登封市支行将以此次活动为契机,持续深化"厅堂+户外"宣传模式,将 反洗钱宣传深度融入日常金融服务各环节,引导社会各界共同参与反洗钱工作,携手营造安全、健康、 有序的金融生态环境。 为扩大宣传覆盖面,该支行工作人员主动走出网点,深入周边商户、沿街商铺开展延伸 ...
邮储银行正式发布“AI2ALL”数字生态,开启全域智能、生态共生的数字金融新纪元
Cai Jing Wang· 2025-12-12 03:17
Core Insights - The release of the "AI2ALL" digital ecosystem marks a new era in the digital transformation of Postal Savings Bank of China, emphasizing its strategic layout and innovative practices in artificial intelligence [1][8] Group 1: Strategic Layout and AI Integration - Postal Savings Bank has been advancing its "Digital Postal Savings" strategy and deepening its "AI+" initiatives, achieving significant breakthroughs in financial technology, evidenced by winning the People's Bank of China Financial Technology Development Award for three consecutive years [2] - The "AI2ALL" digital ecosystem focuses on four value dimensions: broad customer base, deep customer experience, multi-model scenarios, and micro-detail innovation, planning nearly 260 AI application scenarios to integrate AI capabilities throughout banking operations and customer service [2] Group 2: Internal Efficiency and Employee Empowerment - The bank actively involves employees in the implementation of intelligent applications, collecting innovative ideas and process optimization suggestions to enhance core areas such as precise marketing and risk compliance [3] - In front-office services, the bank has developed intelligent marketing tools that utilize AI technology to achieve personalized outreach, covering over 54 million clients in wealth management marketing, with a conversion rate of 36.2% for personal loan marketing [3] Group 3: Risk Management and Operational Efficiency - In the middle-office risk control area, the bank has created intelligent loan review tools that standardize the review process, achieving an accuracy rate of 98% in image classification and 92% in key information extraction [4] - The intelligent analysis tools in the back office enhance employee capabilities, allowing for data extraction and analysis in just three minutes, with a result adoption rate of 95% [4] Group 4: Customer Experience Enhancement - The bank has redefined customer service touchpoints by integrating AI into various channels, including mobile banking and offline branches, to continuously optimize products and services based on user feedback and data insights [5] - The "process is response" model in offline services has improved operational efficiency by 40%, significantly enhancing customer service experiences [5] Group 5: Remote and Online Service Innovations - The bank's remote service innovations include intelligent outbound calling that enhances customer interaction and emotional connection, responding to customer needs in 1.8 seconds with highly human-like voice responses [6] - The upgraded mobile banking version 11.0 redefines digital financial services, offering personalized features and a dual protection mechanism for high-risk transactions, achieving a top user experience ranking for three consecutive years [7] Group 6: Future Outlook - The launch of the "AI2ALL" digital ecosystem signifies a systematic deployment and large-scale application of the "Digital Postal Savings" strategy, indicating a shift towards a fully intelligent and symbiotic ecosystem in financial services [8]
邮储银行正式推出手机银行11.0版本 以智慧陪伴开启“有温度”的数字金融新体验
Jin Rong Jie Zi Xun· 2025-12-12 01:46
12月10日,中国邮政储蓄银行在"2025年数字金融大会暨手机银行11.0发布会"上,正式推出手机银行 11.0版本。邮储银行手机银行11.0版本以"邮AI,智慧陪伴每一刻"为服务初心,推动手机银行从功能型 工具向陪伴型伙伴演进,为客户提供智慧相伴、场景相通、信任相守的"贴心陪伴"服务。 值得一提的是,在中金金融认证中心(CFCA)最新发布的《2025数字银行调查报告》中,邮储银行手 机银行11.0版本综合评测总得分位列行业第二名,用户体验连续三年位列榜首。 智慧相伴:交互更简单,知心如伙伴 极简的交互体验是邮储银行手机银行11.0版本升级的一大亮点。手机银行11.0将AI技术深度融入客户旅 程,重构智能交互逻辑,将传统的"点击、搜索、跳转"重构为"对话即服务"的伙伴式交互模式。 无论是首页上线的热点资讯,还是生活页升级的"发现"专区,手机银行11.0都实现了"金融服务"与"非金 融服务"两大场景的深度融合,持续向客户提供覆盖金融、消费、乡村等多领域的优质内容。 "一站式"场景在11.0版本中随处可见。例如,此次新焕升级的信用卡频道,深度融合了信用卡金融和生 活场景,增设当季主推、"省"系列活动、精彩焕购、咖 ...
邮储银行12月11日获融资买入6384.92万元,融资余额10.97亿元
Xin Lang Cai Jing· 2025-12-12 01:44
Group 1 - Postal Savings Bank of China (PSBC) experienced a stock price increase of 0.55% on December 11, with a trading volume of 649 million yuan [1] - On the same day, PSBC recorded a financing buy amount of 63.84 million yuan and a financing repayment of 61.26 million yuan, resulting in a net financing purchase of 2.59 million yuan [1] - As of December 11, the total balance of margin trading for PSBC reached 1.103 billion yuan, with the financing balance accounting for 0.30% of the circulating market value, indicating a high level compared to the past year [1] Group 2 - PSBC was established on March 6, 2007, and listed on December 10, 2019, providing a range of banking and financial services in China [2] - The bank's main business segments include personal banking (65.15% of revenue), corporate banking (22.71%), and funding operations (12.10%) [2] - As of September 30, PSBC had 142,600 shareholders, a decrease of 13.09% from the previous period, with an average of 478,570 circulating shares per shareholder, an increase of 15.29% [3] Group 3 - PSBC has distributed a total of 137.80 billion yuan in dividends since its A-share listing, with 77.40 billion yuan distributed over the past three years [4] - As of September 30, 2025, major shareholders included Hong Kong Central Clearing Limited, which held 520 million shares, a decrease of 422 million shares from the previous period [4] - Other significant shareholders include Huaxia SSE 50 ETF and Huatai-PineBridge CSI 300 ETF, both of which also saw reductions in their holdings [4]
中小银行跟进“停卡潮” 信用卡行业驶入存量竞争新航道
Xin Lang Cai Jing· 2025-12-12 01:24
Core Viewpoint - The credit card market is undergoing significant adjustments, with many banks, especially smaller ones, halting the issuance of co-branded credit cards due to rising costs and risks associated with these products [1][5][6]. Group 1: Market Trends - The trend of halting credit card issuance is not isolated, as it has become a common practice among both national and regional banks throughout the year [1][6]. - Major banks, including China Construction Bank and Postal Savings Bank, have collectively stopped issuing over 100 credit card products since the beginning of 2025, with co-branded cards being a significant portion of these [6][11]. - The total number of credit cards in circulation has decreased by 100 million over the past three years, indicating a shift away from the previous era of aggressive expansion [10][11]. Group 2: Bank Strategies - Banks are transitioning from a focus on quantity to quality in their credit card offerings, prompted by regulatory changes and market dynamics [11][12]. - The recent adjustments include the closure of credit card centers and the integration of credit card functionalities into main banking apps, reflecting a strategic shift towards efficiency and cost reduction [14][15]. - The halting of co-branded cards is seen as a necessary step for banks to concentrate resources on more viable products and improve operational efficiency [8][9]. Group 3: Future Directions - The future of credit card business is expected to focus on three main transformation directions: integrating various service scenarios, upgrading technology for better digital experiences, and deepening customer segmentation to enhance value creation [16].