转自：扬子晚报 扬子晚报网2月27日讯（通讯员 薛艳 贾芸 记者 陈咏）记者27日从扬州工行获悉，为全面提升公众对洗 钱风险的识别与防范能力，工行扬州邗江支行聚焦街道、社区、企业三大宣传场景，让反洗钱知识直达 群众身边、深入企业内部，切实守护金融安全。 据介绍，该行主动对接蒋王街道，在市民广场的活动现场，用通俗语言解析洗钱犯罪的常见手段与隐蔽 特征，重点聚焦"大额购金拆分支付""线上买金线下代寄"等与企业经营、居民日常消费密切相关的风险 点，层层拆解风险隐患。针对街道工作人员、企业代表提出的"如何识别客户异常交易""员工反洗钱培 训重点"等实际问题，工作人员耐心解答、给出专业指导，构建起政银企协同共治的反洗钱防护体系。 据了解，该行主动对接企业需求，走进企业开展定制化反洗钱宣讲。宣讲内容紧扣"黄金投资诈骗""账 户出租出借危害"等主题，清晰阐释洗钱活动对个人信用、企业声誉及经营发展的潜在危害，让企业员 工认识到反洗钱工作与自身、与企业的密切关联。针对企业财务等关键岗位人员，工作人员重点解读 《反洗钱法》中关于异常交易监测、报告的相关要求，详细指导其在日常资金结算中，甄别"频繁小额 转账""接收陌生账户款项"等 ...

21世纪经济报道记者 郭聪聪 2月26日，中国人民银行发布《关于银行业金融机构人民币跨境同业融资业务有关事宜的通知》（下称《通知》），自 发布之日起实施。《通知》旨在规范境内银行业金融机构与境外机构开展人民币跨境同业融资业务，支持人民币离岸 市场发展，提升跨境资本流动管理的科学性和透明度。 人民币跨境同业融资作为境内银行向离岸市场提供流动性、促进人民币跨境使用的重要渠道，涵盖账户融资、债券回 购等多种形式，是连接在岸与离岸市场的重要桥梁。 《通知》管理逻辑同此前出台的境外贷款、境外放款等措施一脉相承，是对全口径跨境融资宏观审慎管理的有效补 充。文中明确将银行业金融机构人民币跨境同业融资净融出余额与其资本水平、资金实力挂钩，并引入宏观审慎调节 参数，根据市场形势进行逆周期调节。同时，按照"实质重于形式"原则，将各类跨境同业融资业务纳入统一管理。 适用机构：明确资质要求，农村金融机构有条件参与 值得关注的是，《通知》适用对象为境内依法设立的具备国际结算业务能力的银行，但对农村金融机构作出差异化安 排：原则上不得开展人民币跨境同业融出业务，但符合一定资质的机构可审慎参与。 中国人民银行表示，《通知》实施后人民币跨境 ...

另一方面，春节后多条航线机票现白菜价，航空股全天低迷，三大航空股领跌，南航大跌5%，半导体 存储概念股部分表现弱势，兆易创新大跌近8%，昨日逆势大涨的电力设备股下跌，军工股、苹果概念 股、建材水泥股普跌。(格隆汇) 具体盘面上，昨日领衔大市下跌的权重科技股、大金融股多数反弹上涨，尤其是腾讯盘中一度涨3.6% 短暂回到530港元，友邦保险、广发证券、工商银行纷纷上涨，其中中银香港再创历史新高！海外煤炭 涨价性价比优势消失，进口约束预期支撑国内煤价，煤炭股午后涨幅进一步加大，中煤能源劲升约 7%；生物医药股、钢铁股、电力股、石油股、电信股、影视股多数表现活跃。 昨日大幅下跌的港股三大指数止跌回暖，截止收盘，恒生指数涨0.95%报26630点，国企指数、恒生科 技指数分别上涨0.51%及0.56%。值得注意的是，南下资金净买入港股超140亿港元。 ...

此次马年纪念币作为第二轮生肖纪念币收官之作，兼具艺术价值与收藏意义，预约阶段便呈现"秒光"热 度。工行南通崇川人民路支行以风雪中的暖心服务，既满足了市民的收藏需求，更彰显了"客户至上"的 服务理念。 江南时报讯 2026年1月20日，2026丙午马年生肖纪念币、纪念钞线下兑换正式开启，南通遭遇寒潮降雪 天气，市区普降大雪并伴有道路结冰预警。然而风雪严寒未能阻挡市民的收藏热情，工行南通崇川人民 路支行门前早早就排起了长队，一场"瑞雪迎祥币"的暖心兑换服务在风雪中温情上演。 为保障兑换工作平稳高效，支行提前谋划、周密部署。兑换前一周，支行行长室实地勘查网点布局，针 对兑换窗口设置、业务流程优化、排队引导方案等关键环节反复研讨确认。通过全员业务培训，确保工 作人员熟练掌握纪念币预约信息核查、多渠道支付等操作规范，同时备足热水、防滑垫等便民物资，为 市民打造安全舒适的兑换环境。 1月20日清晨，大雪纷飞中，不少收藏爱好者冒着严寒赶来，有的市民甚至提前一小时到场等候。"每年 生肖纪念币我都不会错过，马年寓意'马到成功'，这套纪念币的剪纸马图案特别精美，一定要第一时间 兑换收藏。"手持刚兑换的纪念币的市民难掩喜悦。随着客 ...

Group 1 - The core idea of the news is the collaboration between Industrial and Commercial Bank of China (ICBC) and local R media to enhance financial literacy among youth through engaging activities [1][2] - ICBC successfully held the first "Exploring the Secrets of Currency" financial theme practice activity for young reporters, combining fun experiences with professional explanations to initiate financial education [1] - The activity covered the evolution of currency from ancient forms to modern anti-counterfeiting techniques, helping children build a foundational understanding of money [1] Group 2 - A highlight of the event was the introduction of the "Baby Growth Card," a specialized bank card designed for children that includes savings and financial management features [2] - The card offers unique products like "Baby Piggy Bank" and "ICBC New Year Money," catering to children's specific financial needs and promoting savings habits [2] - ICBC aims to deepen collaboration with R media to leverage the influence of young reporters, embedding the Baby Growth Card into various educational and financial service scenarios to enhance customer acquisition [2]

令人惊喜的是，没过几天，王女士再次到访，带着100万元现金办理了定期存款业务。"你们连小额的纪 念币都这么认真负责，把大额资产交给你们，我放心！"王女士的坦言，彰显的是工行南通海门长江路 支行超越标准化服务的灵活与温情，更体现出员工们扎实的专业素养与主动服务的担当。几十枚尘封的 纪念币，兑换的是便利客户的实际举措，赢得的是客户沉甸甸的信任，最终促成了优质服务带动业务发 展的良性循环。 未来，工行南通海门长江路支行将继续践行"以客户为中心"的服务理念，持续不断地深耕服务细节，为 支行业务高质量发展注入更多金融温度。 日前，市民王女士带着一袋珍藏多年的纪念币，焦急地走进工行南通海门长江路支行。她希望能把它们 兑换成现金，却对流程和品相标准一无所知。了解诉求后，大堂经理当即开启"特殊货币兑换绿色通 道"，运营主管与客服经理迅速响应，逐枚细致查验纪念币的发行年份、面额、材质及流通状态。最终 确认，这些均为中国人民银行发行的法定货币，即便部分存在轻微氧化与划痕，也完全符合兑换标准。 随后，客服经理严格按照现金业务规范，高效完成清点、登记与兑付，全流程仅用时20分钟。顺利完成 兑换业务的王女士瞬时露出笑容，先前的焦虑早已 ...

Core Viewpoint - The article highlights the customer-centric service approach of ICBC's Samsung branch, showcasing a specific instance where the bank assisted a customer in counting and exchanging a large amount of coins, reflecting the bank's commitment to serving all customers, regardless of the size of their transactions [1][2]. Group 1 - The Samsung branch of ICBC implemented a "warm service mechanism" to assist a customer who faced difficulties in exchanging a large quantity of coins, demonstrating a proactive and supportive approach [2]. - The staff at the branch worked collaboratively to ensure the coins were counted accurately and efficiently, even extending their working hours to accommodate the customer's needs [2]. - The customer expressed deep gratitude for the patience and thoroughness of the staff, emphasizing the emotional connection and trust built through this service experience [2]. Group 2 - ICBC's Samsung branch emphasizes the importance of not neglecting small transactions and customers, reinforcing its foundational commitment to financial services in an era of increasing electronic payments [2]. - The bank plans to continue enhancing its service quality by focusing on details and maintaining a balance between professionalism and warmth in its customer interactions [3].

Core Viewpoint - The essence of financial services lies in the details, emphasizing a customer-centric approach that combines professionalism with warmth to gain community recognition [1] Group 1: Customer-Centric Services - The bank focuses on the needs of special customers, such as the elderly and disabled, by improving accessibility and providing convenient tools like love seats and magnifying glasses [2] - A specific instance involved an elderly customer who was anxious about changing a bank card linked to a stock trading account; the staff reassured him about the process and provided detailed assistance, which alleviated his concerns [2] - The bank's staff demonstrated patience and thoroughness in handling customer requests, such as converting a large number of coins into banknotes, ensuring a smooth and efficient experience for the customer [2] Group 2: Commitment to Service Improvement - The bank aims to continuously optimize service processes and refine service measures, ensuring that humanized service permeates every interaction and business transaction [2] - The goal is to become the most trusted "warm bank" in the community, focusing on customer needs and enhancing service quality [2]

Group 1 - The core event involves a customer urgently needing to withdraw funds from a bank due to a family medical emergency, highlighting the importance of timely financial services [1] - The bank's staff discovered that the customer's father's identification was expired, necessitating an update before the withdrawal could proceed [1] - The bank initiated an emergency service mechanism, sending two employees nearly 100 kilometers to the hospital to assist with identity verification and authorization [1] Group 2 - This door-to-door service exemplifies the bank's commitment to a customer-centric service philosophy, demonstrating flexibility and warmth in addressing client needs [2] - The bank's approach aims to alleviate customer concerns while ensuring compliance with regulations and risk management [2] - The positive feedback from the customer underscores the effectiveness of the bank's responsive and considerate service [2]

Group 1 - The core focus of the news is the proactive efforts of the Industrial and Commercial Bank of China (ICBC) Nantong Port Branch in establishing "age-friendly" banking outlets in response to the banking industry's association call [1] - The branch organized nine outlets, with three aiming for "comprehensive age-friendly outlet" status and six focusing on "basic age-friendly outlet" development [1] - A special meeting was convened to emphasize the strategic importance of this initiative, with detailed guidance provided on the "Jiangsu Banking Industry Age-Friendly Outlet Construction Guidelines" [1] Group 2 - During the acceptance phase, the branch and its outlets actively cooperated and showcased their achievements, with the inspection team evaluating through on-site checks, facility experiences, document reviews, and interviews [2] - The branch mandated immediate rectification based on feedback from the inspection team, designating outlet leaders as the primary responsible persons for ensuring compliance [2] - The branch aims to transform the results of this initiative into a long-term mechanism for continuously optimizing services for elderly customers, contributing to the establishment of an age-friendly society [2]