相信很多人和我一样，在看视频追剧时，总有这种体验。 眼瞅着屏幕右上角的倒计时，终于从"105秒"变成 "3、2、1"，你都已经摆好了姿势，翘首以待，准备好迎接正片了... 结果那"1"后面，竟然硬生生挺住了，直接卡在了"广告即将结束"的界面上，这种求而不得的感觉，让你觉得，这最后一秒仿佛有一个世纪那么长。 过往的我，总会觉得，"是不是自家的网速不给力？"，又或者"我家的电脑/手机该换了？"。但现在，或许我们不用这么着急打电话找运营商。 因为最近，就连国家市场监管总局也亲自下场，回应了"视频平台广告时长与标注不一致"这码事。 谁知道不测不知道，一测吓一跳。 经过每个平台的多次、多个视频、不同时间段的测试，在网络平稳流畅的情况下，"广告超时"的现象确实存在，有个别平台甚至超时现象还特别严重。 根据我们多次掐表测试，广告超时会分为好几种情况： 简单来说，就是连官方也注意到了，我们等的这几秒，或许真的不是网速的锅。 01 是真是假，一测便知 为什么官方会突然报道这个事呢？因为最近视频平台广告超时的事情被集中投诉了。 老狐我一向讲究实事求是，所以我也抽空，准备当一回"时间包租公"，把现在市面上几个主流的视频 App：爱 ...

Core Points - A restaurant in Yan'an, Shaanxi Province, has been accused of using a "dual-price menu" that charges local customers and tourists different prices for the same meal, with a discrepancy of 59 yuan [1] - The local market supervision bureau has initiated an investigation into the restaurant's pricing practices, which allegedly violate consumer rights laws [1] - The restaurant has been ordered to cease operations and rectify its pricing strategy, and it has been placed under heightened regulatory scrutiny [1] Company Summary - The restaurant involved is located in a tourist area and has been reported to offer discounts to regular customers, which may contribute to the pricing disparity [1] - The local authorities have confirmed that the restaurant's practice of setting different prices for the same dish without consumer knowledge is a violation of the Consumer Rights Protection Law [1] - The restaurant has been temporarily closed as part of the investigation and is now a focus of regulatory actions [1] Industry Summary - The incident highlights potential issues within the restaurant industry regarding pricing transparency and consumer rights [1] - Regulatory bodies are actively monitoring and addressing unfair pricing practices in the food service sector, indicating a stricter enforcement of consumer protection laws [1] - The case may prompt broader discussions and potential reforms in pricing strategies among restaurants, especially those in tourist-heavy areas [1]

Core Viewpoint - The recent discussions around "paid seat selection" in the airline industry have raised concerns about consumer rights and the legality of such practices, with experts suggesting that these practices may violate consumer protection laws [1][2][4]. Group 1: Lack of Transparency - Airlines have not publicly disclosed the standards for their "seat locking" rules, including the basis for calculating the locking ratio, dynamic adjustment mechanisms, and specific fees or points required for seat selection [2][3]. - This lack of transparency infringes on consumers' right to know the true conditions of the services they purchase, as stipulated by the Consumer Rights Protection Law [2]. Group 2: Increased Locking Proportions - Reports indicate that the proportion of locked seats has increased significantly, particularly on popular routes, with a shift from locking only special seats to including more desirable seats in the economy class [2][3]. - This practice limits consumers' choices, as airlines are reserving premium seats for paid selection while offering only less desirable options for free [2]. Group 3: Questionable Justification for Fees - The rationale behind charging for seat selection is under scrutiny, as consumers traditionally expect that the purchase of a ticket includes the right to a seat [3][4]. - The pricing of seat selection within the same class varies without a clear basis, suggesting that the fee structure is more about maximizing profits rather than reflecting service costs [3]. Group 4: Consumer Rights Violations - The practice of charging for seat selection is seen as a violation of consumers' rights to know and choose, contradicting the airlines' responsibilities as public service providers [4]. - Recommendations include airlines adhering to safety protocols for special seats, standardizing their operational practices, and increasing transparency regarding seat locking rules and fees [4].

Three days after its trial got underway , Amazon has agreed to pay $2.5 billion to settle allegations by the Federal Trade Commission that it tricked nearly 40 million customers into signing up for Prime and made cancelling that subscription especially challenging. Opening arguments in the trial started on Tuesday and Amazon, in a statement the day before the trial began, insisted "neither Amazon nor the individual defendants did anything wrong – we remain confident that the facts will show these executiv ...

2025年9月16日下午，人保寿险日照中支在主要负责人的带领下，主动融入日照市银行保险业2025年金融教育宣传周联合宣传活动，以扎实举措践行"人民 保险 服务人民"的宗旨，全力守护金融消费者合法权益。 在联合宣传活动现场，人保寿险日照中支聚焦消费者核心需求，精准开展知识普及与风险提示。一方面，深入宣传金融产品适当性知识，引导金融消费者 和投资者立足自身实际，理性选择适配的金融产品，远离虚假宣传、非法中介、非法金融活动及电信诈骗的侵害；另一方面，系统解读新《反洗钱法》核 心内容、洗钱预防基本知识。通过专业讲解，既强化了消费者的维权意识与风险责任意识，也助力其树立理性消费、价值投资的科学理念，更深化了公众 对金融行业的信任，为"金融为民"实践注入鲜活动力。 为构建常态化宣传阵地，人保寿险日照中支统筹推进职场宣传规范化建设。联合各县区网点，在五家柜面高标准完成"消保信息公示区"与"金融消保宣传 区"打造，将柜面升级为持续输出金融保险知识的固定教育基地。同时，通过张贴宣传海报、悬挂主题条幅、LED屏滚动播放"保障金融权益 助力美好生 活"口号等形式营造浓厚氛围，并在营业网点醒目位置设立专属咨询台，实行"即问即办、上门 ...

连日来，信托公司多元、丰富的各类消保活动，吸引了市场关注。事实上，从"金融消费者权益保 护教育宣传月"到"金融教育宣传周"，信托公司一直在消费者权益保护的道路上精耕细作、持续发力。 筑牢消费者权益保护防线，首先要跳出固有思路、传统模式，构建生动的、贴近群众的消保方案， 让消保信息真正以大众可触达、易接受的方式进行传播。比如，在消保宣教方面，可借助视频号、抖音 等互联网平台，制作以信托消保小剧场为主题的系列内容，通过情景剧演绎、动画制作等更通俗的方 式，解决消费者在信托业务中可能遇到的虚假宣传等典型问题，用生活化的剧情、幽默的表达讲解专业 知识；依托微信公众号、官网等平台，推出信托消保问答专栏，针对消费者关心的各类问题，以图文结 合、漫画解读的形式进行解答，让消保宣教融入大众的碎片化生活场景，做到"润物细无声"。 筑牢消费者权益保护防线，还要从制度出发，一方面，建立标准化的信息披露体系，将产品的投资 方向、风险等级、费用构成等关键信息，以直接的方式呈现给消费者；另一方面，高效的投诉处理与反 馈机制不能缺位。若没有完善的投诉处理与反馈机制，消费者的诉求难以得到有效回应，不仅会加剧消 费者与信托公司之间的矛盾，也会 ...

此次约谈会精准围绕药械化、产品质量、价格等与民生紧密相关的重点领域展开。会上，安州区市场监管局相关业务股室工作人员结合当前市场突出问题， 依据《中华人民共和国消费者权益保护法》《医疗器械监督管理条例》等法律法规，针对医疗器械合规经营、化妆品质量管控、计量器具准确使用、价格收 费透明规范等关键环节，开展了专项法律培训。培训过程中，工作人员通过案例剖析、法条解读等方式，让企业负责人及相关管理人员深刻认识到规范经营 的重要性，明确企业在消费者权益保护工作中的职责与义务，督促企业严格履行主体责任，全面规范经营行为。 会议着重强调，各生产经营单位需进一步完善内部消费投诉管理制度机制，将消费投诉线索作为排查企业生产经营风险的重要抓手，深入倒查风险隐患根 源，针对性制定并落实整改措施，不断提升产品质量与服务水平。同时，要加强对企业投诉处理人员的专业培训，提升其沟通协调能力与问题解决能力，要 求工作人员在面对消费者时，始终保持积极端正的心态，耐心倾听消费者诉求，细致做好解释沟通工作，从源头及时有效化解消费矛盾纠纷，切实维护消费 者合法权益。 为切实守护消费者合法权益，打造安全、放心的消费环境，9月24日，四川省绵阳市安州区市 ...

《消费者权益保护法》，使老板受到很大震动，意识到了自己的责任。徐秘书长是全市工商行政管理系 统有名的维权模范，他动之以情，晓之以理，做通了老板的思想工作，帮助老板到购置种子的东北某育 种基地三次交涉，以有力的证据，和耐心细致的说服工作，使之承担应负的责任；再次采取灵活方法， 分期分批赔付。做菜农的思想工作，坚持原则公开赔偿标准，公开当事人名单。让每个区域选一个代表 办理赔偿事宜，分十几批赔付农民。一些农民拿到赔偿款后，感动的流出了热泪，激动地说："饶阳工 商局，真是农民的保护神"。该局工作人员经过三个多月的艰辛努力，发扬奥运精神，以对党对人民负 责的高度责任心，赢得了百姓夸奖，获得了维权的"金牌"。这个局为农民理赔的具体情况如下： 穿越时空，岁月匆匆。本文只谈2008年笔者经历参与的一起"西红柿种子纠纷案"，为农民朋友挽回经济 损失75万元。当时在河北省工商行政管理系统，在涉农纠纷维权，挽回经济损失数额最大。国家省市有 关新闻媒体作了报道，河北电视台作了专题宣传报道。 1、饶阳县：290.26亩，理赔435390元 2、冀州市：87.7亩，理赔87700元 3、肃宁县：37.65亩，理赔45180元 4、献县 ...

招联首席研究员、上海金融与发展实验室副主任董希淼表示，消费金融公司应坚持以人民为中心， 落实消费者权益保护工作主体责任，健全完善消费者权益保护工作各项机制，加强对合作机构的规范管 理，切实保护消费者合法权益。 当下，越来越多的消费者开始借助消费金融工具满足自身的消费需求。消费金融公司作为消费金融 服务的重要提供者，如何在业务发展的同时，切实做好消费者权益保护，提供负责任的金融服务，成为 行业关注的焦点。 业内普遍认为，健全的制度框架是消费者权益保护的"第一道防线"。近年来，我国从政策设计到监 管制度持续完善，为消费金融领域的权益保护划定清晰边界。 此前修订发布的《消费金融公司管理办法》新增"消费者权益保护""合作机构管理"专章；《关于金 融支持提振和扩大消费的指导意见》强调健全消费领域信用体系、加强金融消费者权益保护；新修订的 《消费金融公司监管评级办法》明确"消费者权益保护"维度的分值权重达15%，仅次于"风险管理"的 25%。 在考核机制方面，一些消费金融公司也进行了革新，如将消费者投诉率、满意度等指标纳入员工绩 效考核体系，直接与员工的薪酬、晋升挂钩，有效提升了员工对消费者权益保护工作的重视程度与执行 ...

Group 1 - The core idea of the article is that the Shandong Branch of Bank of China is actively promoting financial education and consumer rights protection through a series of innovative activities during the "Financial Education Promotion Week" [1][3][5] - The bank has organized 480 "Financial Education Pioneer Teams" to deliver financial knowledge to various communities, including fishing villages, urban business districts, and schools, emphasizing the theme of "protecting financial rights and supporting a better life" [1][3][5] - Specific activities include financial education initiatives in port cities like Rizhao, Yantai, and Weihai, focusing on core industries such as port logistics and marine equipment manufacturing, providing credit support and supply chain financial policy interpretations [3][5] Group 2 - The "Financial Education Promotion Week" also targets fishing villages, with initiatives like the "Fishing Village Promotion Team" that addresses the specific financial needs of fishermen, teaching them about savings and investment strategies [5][6] - In addition to fishing villages, the bank has engaged in various community outreach efforts, including performances and interactive financial education events in commercial areas, enhancing public awareness of financial knowledge [7][9] - The bank has collaborated with local regulatory bodies to conduct anti-fraud campaigns, using relatable language and local dialects to effectively communicate with diverse audiences, particularly in rural areas [9][11] Group 3 - The bank has integrated financial education with the back-to-school season, launching initiatives like the "First Lesson of the School Year" to educate students on financial safety and fraud prevention [12][13] - Collaborative efforts with local media have been established to enhance financial literacy through real case analyses, increasing public vigilance and confidence in financial institutions [15] - The ongoing commitment of the bank to financial education aims to continuously enrich the methods of outreach and expand communication channels, ensuring that financial education is accessible and impactful [15]