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人保财险江西分公司“爱心驿站”打造有温度的金融服务空间
Zhong Guo Xin Wen Wang· 2025-09-23 01:40
走进人保财险江西分公司的营业厅,醒目的"爱心驿站"标识总能第一时间映入眼帘。驿站内,饮水机、 充电器、雨伞、急救箱、轮椅、老花镜等便民服务设施一应俱全,不仅为前来办理业务的客户提供了便 利,更向环卫工人、快递小哥、交警等户外工作者和社会公众敞开大门,为他们提供了一个"渴了能喝 水、热了能乘凉、冷了能取暖、累了能歇脚"的温馨港湾。 与"爱心驿站"相邻的,还有充满童趣的"童心港湾"。这里摆放着色彩鲜艳的儿童读物、益智玩具和涂鸦 画板,为跟随家长前来办理业务的孩子们开辟了一片专属的乐园。家长们可以安心办理业务,孩子们也 能在此度过愉快的等待时光,有效解决了客户带娃办事的后顾之忧,让金融服务变得更加从容、更有温 度。暑假期间,人保财险江西分公司联合当地社区在童心港湾为当地留守儿童提供亲情陪伴、情感关怀 与专业心理疏导,开设防溺水、防侵害知识宣讲,在社区家门口提供便捷、可及的服务,打通关爱留守 儿童的"最后一公里"。 除了暖心设施,人保财险江西分公司还巧妙地将金融知识普及融入服务场景。在全省各个网点设立"公 众金融宣传角"。宣传角通过通俗易懂的宣传折页和视频,向公众普及保险知识、消费者权益保护法、 防范非法集资和金融诈 ...
李云泽:近5年累计处罚机构2万家次、责任人3.6万人次
Nan Fang Du Shi Bao· 2025-09-22 08:53
9月22日下午,国务院新闻办公室举行"高质量完成'十四五'规划"系列主题新闻发布会,金融监管总局 局长李云泽在会上表示,5年来,我国银行业保险业总资产年均增长9%,不良贷款、资本充足、偿付能 力等主要监管指标均处于"健康区间";金融服务方面,科研技术贷款年均增长27.2%,普惠型小微企业 贷款利率下降2个百分点。 理资产近100万亿元,规模较"十三五"末翻了一番。全球1000强银行中,143家中资银行上榜,前10位我 国占据6席。另一方面,改革开放持续深化。多层次、广覆盖、差异化的金融机构体系日益完善。大型 机构主力军和压舱石地位和作用更加突出,中小机构服务当地、特色发展取得实效。全球前50大银行有 43家在华设立机构,40家最大的保险公司半数已进入中国。此外,金融运行总体稳健。不良贷款、资本 充足、偿付能力等主要监管指标稳中向好,均处于"健康区间"。5年来处置不良资产较"十三五"时期增 加超40%。行业抵御风险的资本和拨备总规模超过50万亿元。应对各类挑战的基础更牢、韧性更强、底 气更足。 在发布会上,李云泽从三个方面介绍了"十四五"以来金融监管有关情况。 一是行业高质量发展实现新跨越。一方面,综合实力更加 ...
四川中行:打出金融服务“组合拳” 全方位提振消费市场
Core Viewpoint - The Sichuan branch of China Bank is actively promoting consumption and economic growth through various financial services and initiatives aimed at enhancing consumer confidence and stimulating demand [1][8]. Group 1: Financial Initiatives and Support - In February, Sichuan Bank introduced twelve measures to boost consumption, committing over 100 billion yuan in loans to enhance local consumption and economic development [1]. - The implementation of personal consumption loan interest subsidy policies has improved loan processing efficiency, benefiting consumers like Mr. Li, who successfully secured a car loan with reduced repayment pressure [2]. - Sichuan Bank has lowered auto installment loan rates since 2024, facilitating over 1.2 billion yuan in auto loans and promoting "trade-in" programs for home appliances and renovations [2]. Group 2: Credit Support for Employment and Entrepreneurship - Sichuan Bank is enhancing credit support for employment and entrepreneurship through various products like "Settlement Loan" and "Silver Tax Loan," catering to the funding needs of entrepreneurs [3]. - The bank has provided over 700 billion yuan in credit support to sectors such as wholesale, retail, healthcare, and education, while also offering 14 billion yuan in consumer loans through products like "Bank of China E-loan" [3]. Group 3: Infrastructure and Rural Support - Sichuan Bank is improving financial services for the Chengdu Universiade, facilitating over 9,000 foreign card merchants and processing over 10 million yuan in foreign card transactions [5]. - The bank has launched products like "Credit Express" and "Tianfu Grain Warehouse Loan" to enhance financing accessibility for agricultural entities and support rural economic development [6]. Group 4: Financial Education and Consumer Awareness - Sichuan Bank has conducted over 6,100 financial education activities, reaching more than 100 million consumers, particularly targeting vulnerable groups like the elderly and youth [8]. - The bank emphasizes that expanding domestic demand and promoting consumption are crucial for stabilizing the economy and enhancing the quality of life for households [8].
农行济南文化城支行:暖心服务解难题,客户致谢送锦旗
Qi Lu Wan Bao· 2025-09-19 09:27
近日,客户张先生专程来到农行济南文化城支行,将一面写有"热情服务、专业高效"的锦旗交到张经理 手中,对其在跨境汇款业务中提供的专业、暖心服务表示衷心感谢。 在最终提交阶段,张经理发现张先生部分证明材料存在细节瑕疵,立即与分行国际业务部门协调沟通, 寻求解决方案,并在当天营业时间结束后继续加班处理,最终成功完成该笔业务,及时解决了张先生的 紧迫需求。 "张经理不仅业务熟练,服务态度也号,特别有耐心,为我们省去了很多麻烦",张先生在赠送锦旗时 说。 下一步,农行济南文化城支行将持续推进复杂业务标准化和便民化,优化服务流程,强化员工培训,尤 其在跨境业务、老龄客群服务等关键环节提升服务质效,为客户提供更有温度、更可靠的专业金融支 持。 此前,张先生因子女留学需紧急办理跨境汇款,但由于不熟悉相关外汇政策和业务流程,准备材料均不 符合要求,业务办理一度受阻。在了解到张先生的情况后,客户经理张经理主动加班,通过电话与张先 生多次沟通,逐条解读外汇管理要求,并协助其重新整理和审核全部的申请资料。 ...
农行济南历下东门支行:暖心服务解难题 金融之光暖心田
Qi Lu Wan Bao· 2025-09-19 06:09
近日,一位手持盲杖的客户摸索着走进农行济南历下东门支行的营业大厅,大堂经理小李第一时间察 觉,立刻上前轻声问候,主动询问需求。得知客户想取款却不知如何操作后,小李小心搀扶其至爱心专 座,递上温水安抚情绪,详细讲解取款流程,并决定全程陪同办理。 业务办结后,小李放心不下客户独自出行,主动提出护送回家。路上,她紧紧搀扶客户,提前告知路口 与复杂路况,安全将客户送达。客户感动不已:"原本担心办业务困难,没想到你们这么贴心照顾,太 感谢了!"小李笑着回应:"这是我们应该做的,后续有金融需求随时联系我们。" 农行东门支行用暖心服务为盲人客户扫清金融服务障碍,不仅解决了实际难题,更让特殊群体感受到被 尊重与关怀,生动诠释了"让每一位客户都能享受便捷、温暖金融服务"的承诺 。 前往取款机途中,小李耐心描述周边环境,反复提醒台阶与障碍物位置;操作时,她放慢语速,逐一步 骤指引,清晰说明按钮位置、输入金额等操作要点,确保客户准确完成操作。取款后,考虑到现金携带 安全,小李主动询问客户后续安排,得知其想部分存款、部分备用后,又陪同前往柜台,协助办理定期 存款业务。柜员小张同样耐心细致,每一步流程都向客户清晰说明,让客户全程安心。 ...
农行济南双山支行:提前开门助力国债发售
Qi Lu Wan Bao· 2025-09-19 03:43
"大爷,您坐在这里先稍等,国债一会才开始销售,请您先喝杯水。"在老人们等待的过程中,工作人员 热情地为他们送上热水,并提供专业的咨询服务,耐心回答关于国债的各种疑问,让老人们充分感受到 农行的服务温度。网点的"农情暖域"专区配备了老花镜、放大镜、急救箱等适老用品,优质贴心的服务 也为老年人办理业务提供了诸多便利。 国债长期以来一直备受老年人的青睐,很多银行网点的销售额度在半小时以内就被抢光。每到国债发售 日,双山支行的门口都会有很多老年人在此等待。为了方便老人们能够方便快捷的购买国债,双山支行 的工作人员提前到岗,合理安排岗位分工,做好各项准备工作,不断提升老年人购买国债的便利化程 度。同时,网点开辟国债销售绿色通道,将低柜区设立为国债销售专区,提前开门营业,引导老年人有 序排队购买。 "农行的服务太好了,提前开门营业不仅让我顺利抢到了国债,还不耽误我去早市买菜。"刚从农业银行 济南双山支行顺利抢购到国债的曲大妈高兴地说道。 ...
“浙”里创业有“建”证
Jin Rong Shi Bao· 2025-09-16 02:27
Group 1: Support for Entrepreneurs - The company has increased support for entrepreneurs in Zhejiang Province, providing a comprehensive service model that includes financial services, platform operations, and scenario innovation [1] - The bank has successfully issued loans exceeding 10 million yuan to over 10 Western restaurants in Qingtian County, supporting the high-quality development of the local Western cuisine industry [2] - The bank's proactive approach includes personalized credit service plans tailored to the specific needs of local businesses [2] Group 2: Support for Veterans - The bank has actively engaged with local veteran affairs departments to support entrepreneurship among retired military personnel [3] - A veteran entrepreneur received a 1.4 million yuan loan to alleviate financial pressures during a business transformation, demonstrating the bank's commitment to supporting veteran-led businesses [3] Group 3: Agricultural Innovation - The bank has facilitated the expansion of a family farm in Hangzhou by providing mortgage loans and credit loans, resulting in an increase in planting area to 107 acres [4] - The farm successfully sold over a thousand boxes of fresh peaches within two days, showcasing the effectiveness of the bank's support in enhancing agricultural product sales [4] - The bank has also helped create immersive consumer experiences to promote local agricultural products, attracting more visitors and expanding market reach [5] Group 4: Continuous Support for Farmers - A family farm in Quzhou has grown from 50 acres to 380 acres with the bank's assistance, highlighting the bank's role in supporting agricultural growth [6] - The bank provided a 1 million yuan loan to address the farm's financial challenges, demonstrating its commitment to the agricultural sector [6]
以金融之力托举电子信息制造业稳增长
Zheng Quan Ri Bao· 2025-09-13 13:58
Core Viewpoint - The Ministry of Industry and Information Technology and the State Administration for Market Regulation have issued the "Action Plan for Stable Growth of the Electronic Information Manufacturing Industry (2025-2026)" to enhance industrial confidence and maintain economic operation within a reasonable range [1] Group 1: Industry Overview - The electronic information manufacturing industry is a strategic, foundational, and leading sector of the national economy, crucial for stabilizing industrial economic growth and ensuring national political and economic security [1] - Innovations in the electronic information manufacturing sector, such as rapid iterations of 5G communication equipment and breakthroughs in integrated circuit technology, are permeating various fields of the economy and society [1] Group 2: Financial Support and Services - Banks are required to tailor their product systems to meet the diverse funding needs of companies at different development stages, such as offering "Science and Technology Innovation Start-up Loans" for startups and "Growth Support Loans" for growing enterprises [2] - The need for banks to optimize service processes and enhance efficiency is emphasized, as traditional credit processes may hinder timely funding for fast-paced industries [2] Group 3: Industry Research and Collaboration - Banks should strengthen industry research and deepen cooperation with enterprises, transitioning from mere fund providers to industry partners, which involves forming specialized research teams to track technological trends and market dynamics [3] - By actively engaging with enterprises, banks can provide forward-looking advice and facilitate connections with technology partners and market resources, fostering long-term collaborative relationships [3]
3D打印血管支架、仿生嗅觉识别……服贸焕新!科技前沿应用勾勒产业新图景
Yang Shi Wang· 2025-09-12 05:54
央视网消息:在2025年中国国际服务贸易交易会上,百余家企业将陆续发布190多项新产品、新成果。从3D打印血管支架到AI文旅 体验,集中展示全球科技的前沿应用,也让创新融合有了更多的实践场景。 这套设备是在本次服贸会上首发的、全国首个多模山洪专用监测产品。企业相关负责人介绍,传统的山洪监测大多通过遥感的方式 在沟道边进行。而它可以直接部署在山洪沟道中,通过多种技术手段,实时监控山洪的水深、冲击力等动态信息,并及时报警,提 高监测的精准度和效率。 这个全球首款3D打印高分子抗疲劳可吸收外周血管支架是展会的人气新品。和传统金属支架"终身留存"不同,它在完成血管支撑后 能逐渐被人体吸收,减少长期服药、血栓和再次堵塞的风险。未来,这项新技术有望为糖尿病足等下肢动脉闭塞患者带来新的治疗 选择。 在本届服贸会成果发布厅,从上午9时到晚上8时,发布活动一场接着一场。在为期5天的服贸会期间,100多个新产品和新成果将在 这里首发首秀。涵盖人工智能、医疗健康、绿色科技、金融服务、低空经济等多个方面,集中反映了当前全球服务贸易的前沿趋势 和中国实践。 正在发布的这项创新成果是"仿生嗅觉识别"气味数字化方案,它通过重建生物嗅觉系统 ...
速看服贸会|MV:首钢园freestyle
Xin Hua Wang· 2025-09-12 01:46
新华社音视频部制作 记者:阮帅 许杨 夏子麟 肖梦帆 9月10日至14日,2025年中国国际服务贸易交易会在北京举办。本届展会以"数智领航,服贸焕 新"为年度主题,设置9大专题,85个国家和国际组织参会,近2000家企业线下参展。从数字经济到绿色 发展,从医疗健康到金融服务,2025年服贸会在首钢园集中展现服务贸易新亮点。跟随MV,一起速览 这场全球瞩目的盛会。 【纠错】 【责任编辑:谷玥】 ...