The GenAI Divide STATE OF AI IN BUSINESS 2025 MIT NANDA Aditya Challapally Chris Pease Ramesh Raskar Pradyumna Chari July 2025 pg. 1 NOTES Preliminary Findings from AI Implementation Research from Project NANDA Reviewers: Pradyumna Chari, Project NANDA Research Period: January – June 2025 Methodology: This report is based on a multi-method research design that includes a systematic review of over 300 publicly disclosed AI initiatives, structured interviews with representatives from 52 organizations, and sur ...

金融科技（FinTech）行业 | 洞察报告 核心摘要： 在信创建设稳步推进的背景下，建设以技术迭代与创新化应用为核心驱动的金融业务价值提升体系 ， 政策聚焦 "科技-产业-金融"为主体的科技金融循环体系建 设，强调数据要素在金融业务场景的多元化、依法合规应用 。 金融市场的繁荣与科技行业的飞速发展共同推动国内金融科技市场规模持续走高，预计将以约 13.3%的复合增长率于2028年突破6500亿元 。本篇报告将结合业内专家观点与典型案例展示，分析在《金融科技发展规划（ 2022-2025）》收官之年，国内金 融机构数智化转型进程与金融科技行业的发展现状。 iResearch-卓越者 评估指标介绍 评测说明：评测模型主要包括服务厂商的行业深耕程度、产品与技术能力、服务能力及生态能力四个核心维度，最终评测结果的产出来自于对以 上四个核心维度的综合考量，为了更全面的量化各服务厂商在核心维度下的具体表现，将核心维度进一步拆分至二级、三级评价指标，并给予其 不同的评测重要程度等级，具体指标如下图所示： iResearch- 卓越者 入围厂商（1/3） 中国金融科技行业卓越服务厂商TOP50榜单 iResearch - ...

Core Insights - Generative AI (GenAI) is revolutionizing customer experience, unlocking significant value across industries, with a potential commercial value of up to $1.3 trillion in customer experience improvements [1][2] - GenAI plays three key roles in enhancing customer experience: real-time customer information collection, intelligent restructuring of customer journeys, and scalable personalized experiences [1][2] Challenges and Opportunities - The implementation of GenAI faces three main challenges: insufficient strategic focus on customer experience, difficulties in organizational collaboration, and inadequate measurement systems [2][3] - Companies must leverage big data and AI to closely link customer feedback with actual business metrics for effective measurement [2] Case Studies - A leading global coffee chain transitioned from traditional surveys to real-time customer data collection, optimizing customer touchpoints [2] - An international energy retail company upgraded its voice hotline system with AI, significantly reducing service costs while enhancing customer satisfaction [2] - A travel platform focused on airport scenarios utilized big data and AI to offer customized services based on different traveler profiles, improving customer satisfaction through personalized, cost-effective solutions [2] Strategic Recommendations - Companies should ensure that customer experience transformation is driven by top management, making it a core strategic focus with clear business objectives [3][4] - Utilizing real-time customer data to identify pain points and focusing on high-frequency scenarios can facilitate effective transformation [3] - For resource-constrained mid-sized companies, identifying key areas for customer experience enhancement and leveraging AI tools can maximize value [3] CEO Actionable Insights - CEOs should anticipate potential obstacles in large-scale customer experience transformations and develop strategies to address them, including establishing unified success definitions and evaluation standards [4] - A clear vision and goals for customer experience strategy should be set, breaking down departmental silos to foster collaboration [4] - A scientific measurement system should be constructed to ensure that customer experience optimization is deeply linked to business outcomes [4] Future Trends - AI is fundamentally reshaping customer experience through three disruptive changes: enhanced real-time behavior tracking, more human-like AI assistants improving service satisfaction and reducing costs, and a shift from group profiling to personalized services [4] - Companies must adapt to these changes to effectively engage with customers in the future [4]

Core Viewpoint - The U.S. District Court judge Amit Mehta ruled that Google does not need to divest its Chrome browser, alleviating the "breakup crisis" the company faced, but it is prohibited from entering into any exclusive agreements [1][3]. Group 1: Google's Legal Situation - The court's ruling means Google successfully avoided the worst-case scenario of being forced to divest its core assets, including Chrome and Android [3]. - Judge Mehta noted significant changes in the internet search industry since the case began, particularly the rise of generative artificial intelligence (GenAI), which influenced the court's decision to impose relatively lenient restrictions on Google [3][4]. - The Department of Justice's push for forced divestiture was deemed excessive by the judge, as Google did not use its assets to impose illegal restrictions [4]. Group 2: Restrictions Imposed on Google - Although Google is not required to divest, the court imposed several restrictions, including the obligation to provide certain search data to eligible competitors and a ban on exclusive agreements related to services like Chrome and Google Search [4]. - The ruling does not prevent Google from making payments to distributors, as a broad payment ban could harm downstream interests [4]. - Google expressed concerns about privacy regarding the data-sharing requirements and indicated it would appeal the ruling, suggesting that the data-sharing decision may not take immediate effect [4]. Group 3: Market Reactions and Implications - Following the favorable ruling, Google's stock price rose nearly 7% in after-hours trading [2]. - The ruling also positively impacted Apple's stock price, as it preserves the long-standing agreement where Google pays Apple billions annually to be the default search engine on Safari [5][6]. - The court's decision clarified the distinction between "default settings" and "exclusive agreements," allowing for continued collaboration between Google and Apple [6]. - Analysts believe the ruling is a win for both Google and Apple, with potential for future collaboration in artificial intelligence [7].

Core Viewpoint - The article discusses the recent adjustments in the A-share market, highlighting the challenges faced by new investors in making profits, and the overall market sentiment of uncertainty and volatility [1]. Market Performance - The A-share market experienced fluctuations, with the Shanghai Composite Index rising by 0.13%, while the Shenzhen Component and ChiNext Index fell by 0.06% and 0.47% respectively [10]. - The total trading volume across the Shanghai and Shenzhen markets reached 24,608.75 billion yuan, an increase of 119.53 billion yuan compared to the previous day [10]. - A total of 58 stocks hit the daily limit up, with 15 stocks closing at the limit and 9 stocks achieving consecutive limit ups, the highest being five consecutive limit ups [10]. Sector Performance - The digital currency sector saw significant gains, with stocks like Sanwei Xinan and Xinchen Technology hitting the daily limit up due to reports of potential approval for a roadmap on the internationalization of the renminbi [10]. - The oil and gas extraction and service sectors also performed well, with Huai Oil Co. hitting the daily limit up following a surge in international oil prices [10]. - The combustible ice sector gained traction, with ShenKai Co. hitting the daily limit up after a breakthrough in methane catalytic conversion technology [10]. Institutional Activity - The net outflow of main funds amounted to 578.47 billion yuan, with the machinery equipment sector experiencing the largest outflow [18]. - The top five sectors with net inflows included communication, public utilities, banking, retail, and agriculture [18]. - The top five individual stocks with net inflows were ZTE Corporation, Zhaoyi Innovation, China Oil Capital, Jingbei Fang, and Luxshare Precision [18]. Financial Results - Agricultural Bank of China reported a strong performance, with its latest PB and PE ratios at 0.86 and 8.34 respectively, indicating a premium over the average ratios of the six major banks [6]. - The financial results of several companies for the first half of 2025 showed significant growth, with Jin Qilin's revenue increasing by 24.34% and net profit by 226.14% [16]. - Other companies like Sainuo Medical and Tianyu Digital Science also reported substantial revenue and profit growth, with increases of 12.53% and 296.54% respectively [16].

Core Insights - The international smartphone market, excluding China, generated total revenue of $91.3 billion, reflecting a year-on-year growth of 9.2%, significantly surpassing the previous growth forecast of 1.2% [1] - Lenovo's mobile business performed exceptionally well in overseas markets, achieving a remarkable revenue growth of 14.6% year-on-year, solidifying its position as the fourth largest globally with a market share of 5.4% [1] - Motorola's global revenue share increased to 3.0%, ranking eighth, showcasing strong performance compared to competitors [1] Group 1: Market Performance - Lenovo's mobile business in the Asia-Pacific emerging markets saw a revenue increase of 66%, with India alone experiencing a growth rate of 44% [2] - In North America, Lenovo's revenue reached $1.07 billion, marking an 18.2% year-on-year increase, with a market share of 5.3%, moving up to third place [2] - Lenovo Motorola's revenue in the Chinese market surged by 52% year-on-year, with a shipment increase of 32%, indicating robust growth despite a declining local market [2] Group 2: Financial Highlights - In the fiscal year 2024-25, Motorola's revenue reached 62.6 billion yuan, a 27% increase, achieving the highest revenue since Lenovo's acquisition [3] - The smartphone shipment volume increased by 75% compared to 2020, reflecting strong market performance [3] - Lenovo Motorola's revenue share in global markets, excluding China, surpassed OPPO, Transsion, and Google, moving from fifth to fourth place [3] Group 3: Future Outlook - The global smartphone market is expected to continue its trend towards high-end products, with revenue growth anticipated to outpace shipment growth in 2025 [3] - The rising interest in generative AI smartphones and foldable devices presents significant growth opportunities for Lenovo Motorola, leveraging its strengths in personal smart devices and foldable technology [3]

Core Insights - The global smartphone market revenue grew by 10% year-on-year in Q2 2025, surpassing $100 billion for the first time in this quarter, marking a historical record [3][4][6] - Apple led the market with a revenue increase of 13%, capturing 43% of the global smartphone market revenue [3][4][9] - The average selling price (ASP) of smartphones reached a historical high of nearly $350, with a year-on-year increase of 7% [4][10] Market Dynamics - Despite macroeconomic headwinds, the global smartphone market experienced both sales and revenue growth in Q2 2025, driven by relaxed U.S. tariff policies and strong demand for high-end devices in developed markets [6][9] - The ASP for OPPO increased by 14%, the highest among the top five brands, while its revenue also grew by 10% [9] - Samsung maintained its lead in global smartphone shipments, with a revenue growth of 4%, supported by strong demand for its mid-range A series and the Galaxy S25 series [9] Future Outlook - The trend towards premiumization in the global smartphone market is expected to continue, with revenue growth anticipated to outpace shipment growth in 2025 [10] - Emerging trends such as generative AI smartphones and foldable devices are projected to create significant growth opportunities for the global smartphone market [10]

Core Insights - Alphabet reported Q2 2025 revenue of $96.428 billion, a 14% increase year-over-year, and net profit of $28.196 billion, up 19% from the previous year [1] - The company is focusing on enhancing user experience through AI technologies and optimizing monetization models [2][3] - YouTube's subscription services are becoming increasingly important, with strong growth in offerings like YouTube TV and YouTube Music [3] Financial Performance - Revenue for Q2 2025 reached $96.428 billion, compared to $84.742 billion in Q2 2024, marking a 14% growth [1] - Net profit increased to $28.196 billion from $23.619 billion, reflecting a 19% rise [1] Business Strategy - The company is prioritizing the integration of AI technologies across its products, with a focus on enhancing natural user experiences [2][3] - A dual strategy of advertising and subscription services is being implemented for YouTube, aiming to balance both revenue streams [3] AI and Technology Development - The company is investing in AI capabilities, with a focus on improving user interaction and experience through products like Gemini [3][6] - There are ongoing efforts to enhance the efficiency of AI models and their application in internal processes [6][10] Market Outlook - The company anticipates continued growth in cloud services, despite current supply constraints, with expectations for capacity increases by the end of 2025 [4][16] - The advertising market outlook remains strong, with significant contributions from sectors like retail and financial services [14] Talent Acquisition and Retention - The company is actively investing in attracting and retaining top AI talent, emphasizing the importance of mission-driven work and collaboration opportunities [10][12] - Current talent retention rates are reported to be strong, despite some high-profile departures [10] Future Innovations - The company is exploring new hardware opportunities, such as smart glasses, to expand AI applications [7] - The dual-platform strategy of traditional search and Gemini is expected to cover a wide range of user needs, enhancing overall user experience [14]

Financial Data and Key Metrics Changes - Revenue for Q1 FY26 grew by 7.8% year on year in constant currency to $268.8 million, impacted by external events [26] - Adjusted operating profit reached $47.3 million, reflecting a 21% year on year growth [27] - Profit for the quarter was $25.8 million, up 22.6% from $21 million in the same quarter last year [27] Business Line Data and Key Metrics Changes - International air ticketing revenue grew over 27% year on year, significantly outpacing industry growth [8] - International hotels revenue increased by over 45% year on year, contributing 27% to overall revenue, up from 24% in the same period last year [8][26] - Gross booking value for hotel and packages business grew by 15.3% year on year in constant currency [10] Market Data and Key Metrics Changes - Domestic air segment market share increased from 30.6% to 30.8% [5] - International air ticketing business volumes grew by over 21% year on year, nearly three times the market growth of 7% [28] - The mix of international air ticketing revenue reached an all-time high of 42%, compared to 37% in the same quarter last year [28] Company Strategy and Development Direction - The company is focusing on enhancing customer experience through new product offerings and expanding its international market presence [9][12] - There is a strategic emphasis on corporate travel and international outbound travel, with a commitment to leveraging consumer insights and technology [6][13] - The company aims to maintain a diversified business portfolio to mitigate risks from macroeconomic challenges [24] Management's Comments on Operating Environment and Future Outlook - Management expressed optimism about the long-term growth prospects of the Indian travel sector, driven by rising disposable income and changing consumer behavior [6][22] - Despite recent macro headwinds, management believes the impact is short-term and does not alter the long-term outlook for the travel sector [5][6] - There are signs of improving consumer sentiment and recovery in travel demand, particularly in June [46][49] Other Important Information - The company raised approximately $3.1 billion through primary offerings, which were used for share repurchase initiatives [32][33] - The board composition has changed, with a reduction in nominees from Trip.com and an increase in independent directors [86][88] Q&A Session Summary Question: What is the outlook for revenue and GMV growth for the full year? - Management indicated that despite Q1 growth being at 16%, they remain on target for high teens to 20% growth for the year [39][40] Question: How is consumer sentiment trending post recent events? - Management noted an improvement in consumer sentiment and booking trends, indicating a recovery from temporary disruptions [46][49] Question: What is the company's stance on a potential IPO in India? - Management reiterated that an IPO remains a mid-term opportunity, contingent on capital market conditions and fundraising plans [51][52] Question: How does the company view competition in the market? - Management stated that while competition remains, they maintain a strong market share and focus on long-term growth rather than short-term fluctuations [66][68] Question: What is the strategy for capital allocation and buybacks? - Management expressed openness to opportunistic buybacks while maintaining a focus on deploying capital effectively [72][73]

Core Viewpoint - InfiniBand has been a dominant structure for high-performance computing (HPC) and AI applications, but its market position is challenged by Broadcom's new low-latency Ethernet switch, Tomahawk Ultra, which aims to replace InfiniBand and NVSwitch in AI and HPC clusters [3][5][26]. Group 1: InfiniBand and Its Evolution - InfiniBand gained traction due to Remote Direct Memory Access (RDMA), allowing direct memory access between CPUs, GPUs, and other processing units, which is crucial for AI model training [3]. - Nvidia's acquisition of Mellanox Technologies for $6.9 billion was driven by the anticipated growth of generative AI, necessitating InfiniBand for GPU server connectivity [3][4]. - The rise of large language models and generative AI has propelled InfiniBand to new heights, with NVLink and NVSwitch providing significant advantages for AI server nodes [4]. Group 2: Broadcom's Tomahawk Ultra - Broadcom's Tomahawk Ultra aims to replace InfiniBand as the backend network for HPC and AI clusters, offering low-latency and lossless Ethernet capabilities [5][6]. - The development of Tomahawk Ultra predates the rise of generative AI, targeting applications sensitive to latency [5]. - Tomahawk Ultra's architecture allows for shared memory clusters, enhancing communication speed among processing units compared to traditional InfiniBand or Ethernet [5][6]. Group 3: Performance Metrics - InfiniBand's packet size typically ranges from 256 B to 2 KB, while Ethernet switches often handle larger packets, impacting performance in HPC workloads [7]. - InfiniBand has historically demonstrated lower latency compared to Ethernet, with significant improvements in latency metrics over the years, such as 130 nanoseconds for 200 Gb/s HDR InfiniBand [10][11]. - Broadcom's Tomahawk Ultra boasts a port-to-port jump latency of 250 nanoseconds and a throughput of 77 billion packets per second, outperforming traditional Ethernet switches [12][28]. Group 4: Competitive Landscape - InfiniBand's advantages in latency and packet throughput have made it a preferred choice for HPC workloads, but Ethernet technologies are rapidly evolving to close the gap [6][10]. - Nvidia's NVSwitch is also under threat from Broadcom's Tomahawk Ultra, which is part of a broader strategy to enhance Ethernet capabilities for AI and HPC applications [26][29]. - The introduction of optimized Ethernet headers and lossless features in Tomahawk Ultra aims to improve performance and compatibility with existing standards [15][16].