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记者探访成都西贝:“罗永浩菜单”已上线 食客表示以为不用排队,结果还是等了
Xin Lang Cai Jing· 2025-09-14 02:15
Core Viewpoint - The ongoing dispute between Luo Yonghao and the restaurant chain Xibei regarding "pre-prepared dishes" has sparked significant public interest, with Luo advocating for transparency in the pre-prepared food market to protect consumer rights [1][8]. Group 1: Impact on Xibei - Following the controversy, Xibei has introduced a "Luo Yonghao menu" and allowed customers to tour the kitchen and view detailed ingredient lists [1][3]. - Despite the controversy, a visit to a Xibei location in Chengdu showed that the restaurant was still busy, with customers primarily being families [1][11]. - Some staff reported a slight decrease in customer traffic due to the controversy, but the restaurant remained popular, especially among families with children [3][11]. Group 2: Customer Reactions - Many customers expressed that they were unaware of the "pre-prepared dishes" debate and were primarily motivated to dine at Xibei because their children enjoy the food [1][11]. - A significant number of diners were parents who did not seem concerned about the ongoing dispute, focusing instead on their children's preferences [11]. Group 3: Xibei's Response to the Controversy - Xibei has publicly opened its kitchen for tours and provided detailed ingredient lists to enhance transparency [5][6]. - The restaurant has implemented a health declaration form for visitors wishing to tour the kitchen, ensuring compliance with health standards [6]. - Staff confirmed that while some dishes are pre-prepared, others are cooked fresh upon order, indicating a mix of preparation methods [10].
预制菜,又摊上事了
Sou Hu Cai Jing· 2025-09-13 11:00
Core Viewpoint - The ongoing dispute between Luo Yonghao and Xibei over the definition and use of prepared dishes has escalated, drawing significant public attention and impacting Xibei's business [1][3][4]. Group 1: Company Responses - Luo Yonghao initiated the controversy with a social media post, leading to Xibei's founder, Jia Guolong, announcing plans to sue him for defamation [1][3]. - Jia Guolong emphasized that Xibei does not use prepared dishes but rather "pre-processed ingredients," aiming to clarify the company's position [2][4]. - Following the backlash, Xibei opened its kitchen for media visits and shared its cooking processes to demonstrate transparency [4][7]. Group 2: Financial Impact - The controversy has reportedly led to a significant decline in Xibei's revenue, with a loss of over 2 million yuan in a single day [3]. - Jia Guolong acknowledged that the pricing strategy of Xibei has faced criticism, admitting past mistakes that contributed to the perception of Xibei as expensive [12][16]. Group 3: Industry Context - The debate centers around the definition of "prepared dishes," with many consumers equating any non-cooked meal as prepared, despite regulatory definitions differing [4][10]. - The prevalence of prepared dishes in the restaurant industry is increasing, with many chains reportedly using them to streamline operations and maintain consistency [24]. - Luo Yonghao's comments highlighted the need for transparency in the prepared dish industry, advocating for consumer awareness regarding food sourcing and preparation methods [27][30]. Group 4: Consumer Sentiment - Consumer trust is a critical issue, with many willing to accept higher prices if they believe the quality justifies the cost [13][16]. - The public's perception of Xibei's pricing and quality has been a longstanding topic of discussion, with many consumers expressing dissatisfaction with the value offered [10][12]. - The relationship between consumers and restaurants is complex, with transparency and quality being key factors in maintaining trust [20][34].
西贝营业额大降,于东来力挺西贝视频已不可见
Zheng Quan Shi Bao· 2025-09-13 10:28
Core Viewpoint - The ongoing dispute between Luo Yonghao and the restaurant chain Xibei regarding the use of "pre-prepared dishes" has led to significant financial repercussions for Xibei, with reported daily revenue losses of 1 million yuan on September 10 and 11, and an expected decrease of 2 to 3 million yuan starting September 12 [1][2]. Group 1: Financial Impact - Xibei's revenue has been adversely affected, with a direct loss of 1 million yuan per day on September 10 and 11, and an anticipated loss of 2 to 3 million yuan per day from September 12 onwards [1]. - The controversy has resulted in a noticeable decline in customer traffic for Xibei, indicating a broader impact on the brand's reputation and financial health [1]. Group 2: Industry Reactions - Several prominent figures in the restaurant industry have publicly supported Xibei, emphasizing the challenges faced by businesses and the importance of constructive criticism rather than damaging accusations [2]. - Luo Yonghao has expressed concerns about the potential harm to Xibei and the restaurant industry as a whole, advocating for legislative measures to ensure transparency in the use of pre-prepared dishes [2]. Group 3: Legal and Regulatory Aspects - Legal opinions suggest that Xibei's use of certain ingredients may classify them as pre-prepared dishes under current regulations, raising questions about the company's marketing claims [3]. - A draft national standard for food safety regarding pre-prepared dishes is set to be publicly reviewed, which could lead to clearer definitions and regulations for the industry [3][4]. Group 4: Consumer Awareness - Luo Yonghao has emphasized the need for transparency in the restaurant industry, asserting that consumers have the right to know whether pre-prepared dishes are used [4]. - The discussion highlights a growing demand for clarity and honesty in food sourcing and preparation, as consumers increasingly seek fresh and authentic dining experiences [5].
贾国龙得认
投中网· 2025-09-13 08:55
Core Viewpoint - The article discusses the public dispute between Luo Yonghao and Jia Guolong regarding the use of pre-prepared dishes at the restaurant chain Xibei, highlighting the implications for consumer rights and industry standards [5][12]. Group 1: Background of the Dispute - Luo Yonghao criticized Xibei for using pre-prepared dishes, claiming they were overpriced and lacked transparency [5][6]. - Jia Guolong, the CEO of Xibei, responded by denying the use of pre-prepared dishes and threatened legal action against Luo for defamation [5][6]. - The situation escalated into a public relations crisis, with both parties holding firm to their positions [5][12]. Group 2: Industry Implications - The article notes that the National Health Commission is working on a national standard for pre-prepared dishes, which may require restaurants to disclose their use of such products [8]. - There is a growing trend in the restaurant industry towards pre-prepared dishes, which some see as a necessary adaptation to market demands [9][15]. - The lack of clear definitions and standards for what constitutes a pre-prepared dish complicates the public's understanding and acceptance of these practices [14]. Group 3: Consumer Perspective - Consumers are increasingly concerned about the quality and transparency of food products, with many feeling uncomfortable about the use of pre-prepared ingredients [9][14]. - Luo Yonghao's position resonates with consumers who demand more transparency and accountability from restaurants regarding their food sourcing and preparation methods [12][15]. - The article emphasizes the importance of consumer rights and the need for clear communication from businesses about their practices [12][14]. Group 4: Leadership and Management - Jia Guolong's strong reaction to the criticism reflects a broader challenge for business leaders in managing public perception and maintaining brand integrity [10][12]. - The article suggests that effective communication and conflict resolution are crucial for business leaders, especially in the face of public scrutiny [12][13]. - The contrasting approaches of Luo Yonghao and Jia Guolong highlight the complexities of navigating consumer expectations and industry standards in the restaurant sector [12][15].
西贝贾国龙:我现在陷入自证清白循环
财联社· 2025-09-13 08:54
Core Viewpoint - The ongoing dispute between the founder of the restaurant chain Xibei, Jia Guolong, and entrepreneur Luo Yonghao centers around the definition and use of pre-prepared dishes in the restaurant industry, with significant implications for brand reputation and sales performance [1][2][3]. Group 1: Incident Background - On September 10, Luo Yonghao criticized Xibei on social media, claiming that the restaurant primarily served pre-prepared dishes, which he found unappetizing and overpriced [2]. - In response to Luo's comments, Jia Guolong announced on September 11 that he would sue Luo for damaging Xibei's brand reputation and business [3]. - Luo responded to Jia's lawsuit announcement by challenging him, suggesting that Xibei's dishes tasted reheated, implying a lack of freshness [3]. Group 2: Financial Impact - Jia Guolong reported a significant drop in daily sales, with a decrease of 1 million yuan on September 11 and an estimated drop of 2 to 3 million yuan on September 12 [1]. - The ongoing public dispute and the allegations of using pre-prepared dishes have led to a direct impact on Xibei's financial performance, highlighting the potential risks associated with brand reputation in the restaurant industry [1]. Group 3: Definition of Pre-prepared Dishes - Jia Guolong defined pre-prepared dishes according to national standards, emphasizing that they are fully cooked and packaged in factories, requiring only reheating before consumption [1]. - He argued that all dishes in the restaurant industry utilize some form of pre-preparation, but the level of standardization and efficiency varies among different establishments [1]. Group 4: Future Outlook - The outcome of the legal dispute between Jia Guolong and Luo Yonghao remains uncertain, with both parties committed to their positions [1]. - The situation reflects broader industry challenges regarding transparency and consumer perceptions of food preparation methods [1][3].
罗永浩在西贝到底吃没吃到“预制菜”?
Jing Ji Guan Cha Bao· 2025-09-13 06:24
Core Viewpoint - The public dispute between Luo Yonghao and Xibei over the use of pre-prepared dishes has escalated into a significant debate involving legal, public opinion, and industry standards [1][2][3] Company Response - Xibei's founder, Jia Guolong, firmly denied Luo's accusations regarding the use of pre-prepared dishes, stating that all dishes served are made fresh and not pre-prepared according to national regulations [1][2] - Xibei announced the launch of a "Luo Yonghao Menu" featuring three signature dishes made fresh, along with a "pre-prepared dish knowledge manual" to educate customers about industry standards [2][3] - The company has opened its kitchen for public tours, allowing customers to see the cooking process and ensuring transparency [3][6] Luo Yonghao's Actions - Luo Yonghao offered a reward of 100,000 yuan for anyone who could provide evidence of Xibei using pre-prepared dishes, aiming to promote transparency in the restaurant industry [2][4] - In a live broadcast, Luo criticized Xibei's claims, arguing that the absence of national standards for defining pre-prepared dishes makes their assertions questionable [4][5] Financial Impact - The controversy has negatively affected Xibei's business, with a reported loss of over 2 million yuan in revenue on the day following the dispute [2][3] Industry Standards - The incident highlights the ambiguity surrounding the definition of pre-prepared dishes in the industry, as existing standards leave room for interpretation regarding what constitutes pre-prepared food [5][6] - Current regulations specify that dishes prepared in central kitchens do not fall under the category of pre-prepared dishes, which complicates the classification of certain menu items [6][7] Consumer Engagement - The "Luo Yonghao Menu" has generated interest among consumers, with many visiting Xibei to verify the freshness of the dishes [7] - Luo's reward announcement has led to hundreds of comments from netizens, although no verified evidence has emerged yet [7]
“客流断崖式减少”,西贝CEO贾国龙:生意可以不做,但是非必须说清楚!罗永浩最新回应!
Mei Ri Jing Ji Xin Wen· 2025-09-13 06:00
Core Viewpoint - The ongoing debate between Luo Yonghao and the restaurant chain Xibei regarding the use of pre-prepared dishes has led to significant financial repercussions for Xibei, with a reported daily revenue drop of 1 to 3 million yuan due to the controversy [1][8][10]. Group 1: Financial Impact - Xibei's daily revenue has reportedly decreased by 1 million yuan on September 10 and 11, and is estimated to drop by 2 to 3 million yuan on September 12 [8][10]. - The CEO of Xibei, Jia Guolong, expressed that the business could suffer but emphasized the importance of clarifying the truth behind the allegations [10][11]. Group 2: Public Response and Legal Action - Jia Guolong announced intentions to sue Luo Yonghao, stating that the company’s legal department is handling the matter [10]. - Despite receiving advice to remain silent, Jia chose to confront the issue publicly, indicating a strong stance against the allegations [11]. Group 3: Luo Yonghao's Position - Luo Yonghao clarified that he does not oppose pre-prepared dishes but aims to promote transparency in the pre-prepared food market and protect consumer rights [12][14]. - During a live broadcast, Luo criticized Xibei's claims of not using pre-prepared dishes, arguing that the lack of national standards for pre-prepared food makes such assertions misleading [14][16]. Group 4: Industry Practices - Luo highlighted the use of additives in Xibei's food products, such as a fish with an 18-month shelf life, questioning the freshness of the ingredients served to customers [16]. - He pointed out that while using pre-prepared dishes is legal, transparency in labeling is crucial, citing the example of a competitor, Laoxiangji, which clearly distinguishes between freshly made and pre-prepared dishes [18].
“客流断崖式减少” 西贝CEO贾国龙:生意可以不做 但是非必须说清楚!罗永浩最新回应!于东来删除力挺西贝言论
Mei Ri Jing Ji Xin Wen· 2025-09-13 05:14
Core Viewpoint - The ongoing dispute between Luo Yonghao and the restaurant chain Xibei regarding the use of "pre-prepared dishes" has led to significant financial repercussions for Xibei, with a reported daily revenue drop of 1 to 3 million yuan [9][10][13]. Group 1: Impact on Xibei - Xibei's founder, Jia Guolong, stated that the controversy has visibly harmed the business, with a drastic decline in customer traffic and daily revenue losses of 1 million yuan on September 10 and 2 to 3 million yuan on September 11 [9][10]. - Jia expressed his determination to clarify the situation publicly, emphasizing that he would pursue legal action against Luo Yonghao despite receiving advice to remain silent [13]. - The incident has led to a significant emotional toll on Jia, who reported feeling exhausted and overwhelmed due to the ongoing situation [9]. Group 2: Luo Yonghao's Position - Luo Yonghao clarified that he does not oppose pre-prepared dishes but aims to promote transparency in the market and protect consumer rights [14][16]. - During a live broadcast, Luo criticized Xibei's claims of not using pre-prepared dishes, arguing that there are currently no national standards for such products in China [16]. - He highlighted specific ingredients used in Xibei's dishes, questioning the freshness of the food served and suggesting that it does not align with consumer expectations of fresh ingredients [18]. Group 3: Industry Reactions - The founder of Pang Donglai Group, Yu Donglai, deleted supportive content for Xibei on social media, indicating a shift in public sentiment regarding the controversy [6][8]. - Luo mentioned that the majority of comments during his live broadcast were supportive, with over 90% of viewers backing his stance [19].
“客流断崖式减少”,西贝CEO贾国龙:生意可以不做,但是非必须说清楚!罗永浩最新回应!于东来删除力挺西贝言论
Mei Ri Jing Ji Xin Wen· 2025-09-13 04:55
Core Viewpoint - The ongoing dispute between Luo Yonghao and the restaurant chain Xibei regarding the use of "pre-made dishes" has led to significant financial repercussions for Xibei, with a reported daily revenue drop of 1 to 3 million yuan due to the controversy [10][12]. Group 1: Company Responses - Luo Yonghao initiated the controversy by claiming that his meal at Xibei consisted mostly of pre-made dishes, which prompted a strong denial from Xibei's CEO, Jia Guolong, asserting that no pre-made dishes are served at their locations [1][10]. - Jia Guolong expressed that the incident has visibly harmed Xibei's business, with a reported revenue decline of 1 million yuan on September 10 and an estimated drop of 2 to 3 million yuan on September 12 [10][12]. - Jia stated that he would pursue legal action against Luo Yonghao, emphasizing the importance of clarifying the truth despite the financial impact on the business [12][13]. Group 2: Market Implications - Luo Yonghao, during a live stream, clarified that he does not oppose pre-made dishes but aims to promote transparency in the pre-made food market and protect consumer rights [14][16]. - He criticized Xibei's use of certain food additives in their dishes, arguing that the long shelf life of these ingredients contradicts the expectation of freshness that consumers have when dining out [18][21]. - Luo highlighted that while using pre-made dishes is legal, transparency in labeling is crucial, citing the example of a competitor, Laoxiangji, which clearly distinguishes between freshly made and pre-made dishes [21].
罗永浩直播回应西贝事件:不反对预制菜,但消费者需要有知情权!
Sou Hu Cai Jing· 2025-09-13 04:52
Core Viewpoint - The dispute between Luo Yonghao and Xibei Restaurant centers around the use of pre-prepared dishes, with Luo advocating for transparency in the pre-prepared food industry to protect consumer rights [1][4][12] Group 1: Luo Yonghao's Position - Luo Yonghao does not oppose pre-prepared dishes but criticizes their sale at fresh dish prices, emphasizing the need for transparency [1][12] - He claims that Xibei's assertion of not using pre-prepared dishes is false, as there are no national standards to support such claims [1][4] - Luo highlights the use of additives in Xibei's food, questioning the freshness of ingredients like sea bass, which undergoes industrial processing [4] Group 2: Xibei's Response - Xibei's founder, Jia Guolong, refutes Luo's claims, asserting that the restaurant does not use pre-prepared dishes and threatens legal action against Luo [4][9] - In response to the controversy, Xibei has introduced a "Luo Yonghao Menu" and allows customers to observe the cooking process in their kitchens [9] - Xibei has committed to transparency by opening its kitchens and production facilities to the public, including its central kitchen and various sourcing locations [9]