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商家恶意毁约属自毁长城
Guang Zhou Ri Bao· 2025-05-08 21:40
Core Viewpoint - The recent surge in the national tourism market during the "May Day" holiday has been marred by widespread issues of hotel and homestay cancellations, where businesses unilaterally cancel bookings under various pretexts and then relist the same properties at significantly higher prices [1][2]. Group 1: Industry Practices - Many hotels falsely claim to be "under renovation" or experiencing "system errors" to force cancellations, only to later offer the same rooms at inflated prices on other platforms [1]. - The practice of canceling bookings to take advantage of increased demand during peak periods reflects a lack of integrity in the industry, highlighting the urgent need for regulatory intervention [1][2]. Group 2: Regulatory Recommendations - There is a call for stricter regulations and penalties for businesses that engage in malicious cancellations and price hikes, including increased compensation for breaches and restrictions on product listings [2]. - The establishment of a national "tourism blacklist" is suggested to implement cross-platform penalties for businesses that engage in bad faith practices, ensuring that a lack of integrity in one area affects their operations elsewhere [2]. - It is emphasized that while price fluctuations are acceptable, they must adhere to two fundamental principles: contracts must be honored, and any price adjustments should be transparent and justifiable [2].
旅游消费升温背后的住宿战事:酒店业的短峰高压与长期命题
Core Insights - The May Day holiday in 2025 has become a strong indicator for China's cultural tourism market and hotel industry, with domestic tourist numbers reaching 314 million and total tourism consumption exceeding 180 billion yuan, marking an 8% year-on-year growth [1][2][3] Group 1: Hotel Industry Performance - Huazhu Group reported that its hotels received nearly 6.3 million guests during the holiday, a 30% increase from last year, with an overall occupancy rate exceeding 84% [1][3] - The peak occupancy rate reached 103% on May 2, with over 9,600 hotels fully booked, indicating robust accommodation demand [1][3] - Hyatt Hotels' RevPAR in Greater China grew nearly 10% during the holiday, with double-digit occupancy growth in cities like Sanya and Xiamen [1][7] Group 2: Emerging Trends in Accommodation - The homestay market is experiencing explosive growth, with over 90% of destinations seeing a year-on-year increase of over 30% in visitor numbers [2][6] - New travel preferences such as "light travel" and "concert + homestay" are becoming popular, with bookings for stays longer than five days increasing by over 40% [2][6] - High-star hotels are seeing a significant rise in bookings, with four-star and five-star hotels increasing by 54% and 28% respectively, reflecting a trend towards consumption upgrading [2][5] Group 3: Market Dynamics and Consumer Behavior - The accommodation market is witnessing a broad-based growth, with both popular and niche destinations thriving, and occupancy rates in first-tier cities remaining above 80% [3][4] - Second-tier cities are also showing strong performance, with many achieving occupancy rates above 90%, indicating a growing appeal for these locations [3][4] - The trend of "escaping the crowds" in smaller cities is becoming a preference among younger travelers and families [3][8] Group 4: Future Directions for the Industry - The hotel industry is urged to transition from a focus on "full occupancy" to a more rational development model emphasizing "quality and price coordination" [2][8] - Experts suggest that future competition will focus on product innovation, brand positioning, and deepening customer experiences [8][9] - The industry is expected to evolve towards value competition, enhancing service and cultural experiences, while also leveraging digitalization for operational efficiency [8][9]
保洁员调包游客港币续:嘉佩乐酒店称未达成一致,当事人发声
Nan Fang Du Shi Bao· 2025-05-08 11:13
Core Points - The incident involving the Hainan Capella Hotel's cleaning staff swapping out a tourist's Hong Kong dollars has garnered significant attention [1][2] - The hotel issued a second apology on May 8, acknowledging the pain and anger of the affected tourist, Ms. Duo, and stated that they are willing to assume legal responsibility within the prescribed limits [2][3] - The hotel has faced criticism for its management practices and has been accused of evading responsibility in its public statements [2] Summary by Sections - **Incident Overview** - Ms. Duo reported that during her stay at the Capella Hotel in July 2024, 19 banknotes of HKD 1,000 were swapped by a cleaning staff member, leading to her being detained in Macau for possessing counterfeit currency [3] - The court sentenced the perpetrator to 18 months in prison and a fine of HKD 5,000 [3] - **Hotel's Response** - The hotel expressed understanding of Ms. Duo's situation and reiterated its commitment to improving management processes following the incident [2] - The hotel stated that it has made efforts to negotiate with Ms. Duo regarding her demands, which include selling her liquor brand in the hotel and assisting in clearing her name in Macau [2] - **Public Reaction** - Following the hotel's latest statement, Ms. Duo shared screenshots of her communications with the hotel on social media, claiming that the hotel has been inconsistent in its responses [2] - Public comments on social media indicate skepticism regarding the hotel's intentions and the proposed collaboration to sell Ms. Duo's liquor brand [2]
酒店业“五一”成绩单:多家酒店集团连日满房,入境游客流激增
21世纪经济报道记者 张赛男 上海报道 文旅市场的火热也带动了酒店行业,多家酒店集团数据显示,旗下酒店连日满房。 有意思的是,同程旅行报告还显示,今年"五一"假期,高星级酒店预订热度强于低星,进一步佐证 了"城市大休闲、乡村微度假"的假期旅行特征。数据显示,四星级酒店预订热度同比增长54%,五星级 酒店预订热度同比增长28%。与此同时,低星级酒店预订热度同比增长24%。面对长线游的超高热度, 不少消费者临时选择了周边游,包含高品质住宿及玩乐套餐的优质周边游的预订热度在"五一"假期出现 3位数的上涨。 据华住集团数据,今年华住旗下酒店在"五一"假期总接待人次近630万,是去年同期的1.3倍。"五一"假 期期间,酒店整体的入住率超84%,和去年同期相比微增约1个百分点。入住高峰时段出现在5月1日-5 月3日,这3日酒店平均入住率高达97%,其中,5月2日当日酒店整体入住率达到了103%,满房酒店数 量超9600家,出租率90%以上的门店超1万家。 另外值得注意的是,入境旅游市场的火热也为酒店业打开了新局面。假期期间,华住集团累计接待外宾 人次超4.3万,是去年同期的1.75倍。4月30日-5月4日期间,锦江酒店( ...
在岸人民币盘中大涨近600点;节后足金饰品报价重回“千元”丨金融早参
Sou Hu Cai Jing· 2025-05-06 23:40
Group 1 - China's macroeconomic policies will become more proactive, aiming for a GDP growth target of around 5% by 2025, with a strong start in Q1 2025 showing a 5.4% year-on-year growth [1] - The positive economic outlook is expected to boost market confidence, particularly in sectors closely related to macroeconomic performance such as finance, infrastructure, and consumption [1] - The People's Bank of China and other financial regulatory bodies will introduce a comprehensive financial policy package to stabilize the market and manage expectations [2] Group 2 - The onshore RMB appreciated significantly, rising nearly 600 points to its highest level since November 2024, closing at 7.2169 against the USD, which is seen as a stabilizing factor for the financial market [3] - During the May Day holiday, UnionPay and NetUnion processed 23.439 billion payment transactions amounting to 7.64 trillion yuan, reflecting a year-on-year increase of 20.49% in transaction volume and 3.21% in value [4] - The significant growth in payment transactions from foreign visitors during the holiday indicates a strong recovery in domestic consumption and enhances the attractiveness of China's tourism market [4] Group 3 - Following the May Day holiday, international gold prices surged, with COMEX gold reaching $3,390 per ounce and spot gold surpassing $3,380 per ounce, reflecting increased demand for safe-haven assets amid global economic uncertainties [5] - The rise in gold prices is expected to benefit gold-related companies, enhancing their performance expectations, although it may pressure profit margins for jewelry brands unless they can maintain pricing power [5]
五一酒店“满房潮”背后:有人赚钱,有人陪跑
3 6 Ke· 2025-05-06 11:27
刚过去的五一假期,对许多酒店人来说,是一次"意外回血"。 "完全没预料到,大家都往低处看,结果却高开高走。"惠州大亚湾海边某酒店负责人F总这样总结今年的行情。 作为一线操盘手,他告诉《环球旅讯》,假期整个广东海滨区域的表现明显优于去年,完全不是业内原先预期的"偏冷"走势。 不少酒店为了刺激预订,节前低价甩房,节中却来不及调价,错失了本可借势盈利的窗口期。"后来全都后悔了。"F总坦言。 这类"先抛再抢"的反转行情,在多个下沉市场同步上演。 不少海边旅游区如惠州双月湾、阳江海陵岛等,在假期前几日低价放量,后期却出现一波"猝不及防"的涨价潮。 然而,并不是所有人都尝到了甜头。四川西部某酒店总经理Y总,观察则更显冷静: 五天假期,真正爆满的川西酒店只有5月2日和3日两天,整体价格水平还是下行。 他提到,虽然部分区域依然有客流,但整体收入并不理想,甚至略显失望。"我们也把价格放低了,但4号就是没有客人。" 整体来看,在社交平台上,今年五一酒店老板们一边满房,一边"凡尔赛"式崩溃: "前3天满房忙到吐血,后面两天开始闲得要死。" "空调坏了的房间也拿出来卖,客人说不住就得睡大街。" "服务机器人一天跑几十趟外卖,几乎要跑 ...
今年“五一”假期华住集团旗下酒店接待近630万人次 同比增长三成
news flash· 2025-05-06 10:23
5月6日,记者从华住集团获悉,2025年"五一"假期期间(5月1日至5月5日),该集团旗下酒店总接待人次 近630万,是2024年同期的1.3倍;酒店整体的入住率超84%,和2024年同期相比微增约1个百分点。其 入住高峰时段出现在5月1日至5月3日,这三日酒店平均入住率达97%。其中,5月2日当天的酒店整体入 住率达103%,满房酒店数量超过9600家,入住率90%以上的门店超1万家。(上证报) ...
锦江酒店(中国区)“五一”期间单日近万家酒店满房,累计接待外宾超去年同期4.7倍
news flash· 2025-05-06 08:26
锦江酒店(中国区)"五一"期间单日近万家酒店满房,累计接待外宾超去年同期4.7倍 金十数据5月6日讯,4月30日-5月4日,酒店企业锦江酒店(中国区)旗下酒店累计接待人次近890万, 较去年同期提升约13%。5月1日-5月3日为酒店入住高峰期,其旗下超五千家酒店连续3天满房,较去年 同期大幅提升。其中,5月2日锦江酒店(中国区)位于全国的近万家酒店同时满房,创历史新高。 ...
莫让“趁节欺客”给消费者添堵(民生观)
Ren Min Ri Bao· 2025-05-05 21:49
Core Viewpoint - The tourism market is experiencing a surge in consumer activity during the "May Day" holiday, but issues such as hotel cancellations and price hikes are prevalent, highlighting a need for integrity among businesses, strict enforcement by the government, and proactive consumer rights protection [1][2]. Group 1: Market Issues - There has been a significant increase in complaints regarding hotel cancellations and price hikes, with some hotels canceling reservations made months in advance, citing various excuses, leading to inflated prices upon rebooking [1]. - The behavior of hotels appears to be driven by a desire for profit maximization in a supply-demand imbalance, which can damage long-term industry reputation and customer loyalty [1]. Group 2: Regulatory Measures - Regulatory authorities across the country are intensifying oversight and imposing strict penalties on businesses that engage in unilateral cancellations or price increases after bookings are confirmed [2]. - Recommendations include establishing price increase limits based on regular pricing to prevent excessive price hikes during holidays, and implementing a "blacklist" system for dishonest businesses [2]. Group 3: Consumer Rights - Consumers are encouraged to utilize legal means to protect their rights, including retaining evidence, filing complaints with platforms or regulatory bodies, and pursuing legal action if necessary [2]. - Platforms are urged to actively resolve disputes and support honest businesses while penalizing those that violate agreements, fostering a competitive and trustworthy market environment [2].
五一长假结束后的新一周,也是美国人将感受到特朗普再次伟大的新一周
Sou Hu Cai Jing· 2025-05-05 09:35
Group 1 - The trade war is impacting the U.S. consumer market as new tariffs on hundreds of billions of dollars' worth of goods will increase retail prices [1] - The resumption of federal student loan repayments will affect 5 million borrowers, leading to immediate wage garnishments and tax refund intercepts [1] - A wave of layoffs is anticipated in the U.S. port and freight industries due to reduced orders from importers seeking to avoid tariffs, resulting in a significant drop in container throughput [1] Group 2 - The federal government is experiencing a growing wave of layoffs, with thousands of positions already cut across various agencies, including postal and agricultural departments [1] - The underground labor market is expanding as the Department of Homeland Security and ICE are enforcing stricter immigration policies, impacting industries reliant on low-wage workers [1] - Inflation and rising unemployment are creating a stagflation scenario in the U.S., complicating monetary policy for the Federal Reserve [2]