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春节快递“迟到又破损”?这几个投诉渠道很多人不知道
Xin Lang Cai Jing· 2026-02-12 11:27
很多人在春节期间都有这样的经历:物流爆仓、配送延误、生鲜变质、包装破损。面对这些问题,我们 往往一边憋屈,一边告诉自己"大过年的,算了"。但真的只能"算了"吗?其实,有几个普通人就能用的 投诉渠道,维权门槛比想象中低得多。 第一站:邮政业消费者申诉 快递问题首选不是12315,而是国家邮政局申诉网站或"邮政业消费者申诉"微信小程序。 这是快递行业的"监管部门"。根据《快递暂行条例》,快递企业有义务按约定地址投递,延误、丢失、 损毁都属于服务不合格。最有效的一点是:只要申诉被受理,邮政管理部门会要求快递企业限期答复, 企业通常非常重视,因为申诉率直接影响他们的经营许可评级。 操作很简单:微信搜"邮政业消费者申诉",实名注册后填写快递单号、描述问题、上传凭证。受理后一 般3-7个工作日会有企业专员联系。 不过要注意:必须先向快递企业投诉过,拿到工单号或企业不予处理的证据,邮政申诉才会受理。 第二站:电商平台官方客服 如果你是通过淘宝、京东、拼多多等平台寄件,平台官方客服是比快递公司更高效的渠道。 以淘宝为例:在订单页找到"官方寄件",点击"物流投诉",系统会自动关联订单号。平台对入驻的快递 服务商有考核机制,投诉 ...
中概惊魂一跳:加税“乌龙”背后有点道理?
Xin Lang Cai Jing· 2026-02-03 11:40
Core Viewpoint - The recent decline in Chinese internet stocks is driven by concerns over potential tax adjustments affecting the industry, linked to the government's need to balance its four major budgets [1][5]. Group 1: Government Budgets - The four major government budgets include: 1) General Public Budget, representing fiscal revenue 2) Government Fund Budget, primarily from land transfer fees 3) State Capital Operation Budget, reflecting profits and dividends from state-owned enterprises 4) Social Security Fund Budget, sourced from contributions to employee insurance [2][9]. - Since 2020, all budgets except the State Capital Operation Budget have faced increasing pressure, particularly the Government Fund Budget, which has struggled to recover [3][10]. Group 2: Government Actions - Recent government actions aim to balance the pressured budgets, including: 1) Adjusting prices of basic resources to reduce losses in state-owned enterprises 2) Extending retirement age to increase contributions to the Social Security Fund 3) Tax reforms targeting mature industries, including the gradual reduction of export tax rebates in the lithium battery sector starting April 2026 [4][11]. - The implementation of the new VAT law in 2026 will maintain tax rates at 6%, 9%, and 13%, but will involve adjustments in tax categories, particularly for telecom services [4][11]. Group 3: Market Concerns - The market is particularly worried that tax adjustments for telecom operators may extend to the internet industry, raising fears that internet services could be treated as basic utilities like water and electricity [5][12]. - This concern is rooted in the broader context of economic structural transformation, where the fiscal pressure on the government necessitates adjustments across various sectors [5][12].
新华视点丨多元赛道协同发力 激活消费市场新动能
Xin Hua Wang· 2026-01-30 09:40
■"银发经济"新浪潮:适老化设计如何催生"青春化"市场 银发经济,一头连着经济发展,一头牵系民生福祉。截至2024年底,全国60岁及以上老年人口达3.1亿人,预计到2035年,这一群体数量将 超4亿人,银发经济规模有望突破30万亿元。这个庞大群体催生的,远不止于传统的养老与照护需求,更是一个向往活力、快乐与自我实现的"青 春化"新市场。记者观察到,一场从"被动养老"到"主动享老"的消费变革,正从供给侧悄然发生。 在"中国木制玩具城"浙江云和,企业对"青春化"市场的理解十分深入。这里的木玩企业已研发200多款老年益智类产品。它们的功能不仅 是"锻炼",更是为了创造社交场景和竞技乐趣。 在浙江义乌的电商平台上,一批专为老年人设计的益智玩具,正成为新的增长点。 《中国老龄产业发展报告》预测,从2020年到2050年,中国老年人口的消费潜力将从约4.3万亿元增加到约40.6万亿元。业内人士认为,在人 均预期寿命持续提升、人工智能驱动经济转型的今天,释放银发经济活力,正为经济高质量发展开辟新蓝海。 ■"新国补"激发购车热 助力车市"开门红" 新年伊始,新一轮"国补"政策正式落地。今年,申领汽车报废更新补贴旧车的注册登记 ...
分享履职实践 共话贵州发展
Xin Lang Cai Jing· 2026-01-28 19:57
Group 1: High-Quality Development and Industry Transformation - The Guizhou Provincial Political Consultative Conference emphasizes high-quality development, improvement of people's livelihoods, and industrial transformation [1] - Zhang Xiaohui, a member of the Provincial Political Consultative Conference, highlights the transformation of ecological advantages into development benefits through the honey industry, achieving an annual honey production of over 100,000 kilograms and distributing 1.233 million yuan in dividends to local residents since 2019 [2][3] - Ding Lang, another member, discusses the role of youth in rural revitalization, noting that his e-commerce initiatives have generated over 50 million yuan in sales for local agricultural products and created over 50 local jobs [4][5] Group 2: Elderly Care and Social Services - Yang Deyu, the director of the Medical Security Bureau, advocates for high-quality elderly care services, noting a shift in public perception from passive acceptance to active choice in elderly care, with the elderly increasingly engaging in community activities [6][7] - The aging population in China is projected to exceed 300 million by the end of 2024, leading to a steady increase in occupancy rates in elderly care facilities [6] Group 3: Legal Rights and Community Support - Li Yan, chair of the Women's Federation of Lawyers, shares the success of the "Protecting the Seedling Action," which provided legal and psychological support to a vulnerable child, demonstrating the importance of legal aid in enhancing community welfare [8][9] - The initiative has led to over 2,000 legal service events aimed at promoting legal awareness and protecting the rights of women and children [9] Group 4: Healthcare and Medical Resources - Gao Hong, a professor at Guizhou Medical University, emphasizes the importance of establishing regional medical centers to improve healthcare access and quality, citing a successful high-risk surgery performed locally [10] - The establishment of these centers is seen as a means to bring top medical resources to Guizhou, enhancing patient care and reducing the need for long-distance travel for treatment [10] Group 5: Education and Cultural Development - Liu Xuewen, founder of the Ye Xin Good Flower Red Academy, discusses the impact of rural education initiatives on children's development, highlighting the importance of cultural exposure and community engagement [11][12] - The academy has organized over 200 cultural activities, fostering a love for reading and knowledge among local children, and has been recognized as one of the "Most Beautiful Rural Libraries" in the country [11][12]
理发师晓华遭遇碰瓷 期盼一键式维权
Xin Lang Cai Jing· 2026-01-26 20:02
切片带货本是电商发展的创新模式,却被不法分子异化为侵权牟利的工具,其根源在于违法成本与违法 收益的严重失衡。现实中,被侵权者往往要面对举证的重重障碍:商家出事后一键隐藏侵权视频和销售 链接,创作者需耗费大量时间精力收集证据;即便维权成功,大多也只是小额民事赔偿、商家下架内容 了事,鲜有顶格处罚,更难追究产业链式侵权的刑事责任。 怀化理发师晓华可能很难理解,她的护发视频竟被上百个账号盗用售假,却无处伸冤,无力应对。当互 联网上这种"碰瓷式搬运"的切片带货乱象愈演愈烈时,以诚信经营"懂顾客"走红的理发师却手足无措, 只能求助网友别买假货。 当不法商家靠着"高收益+低违法成本+精准引流"的畸形闭环疯狂牟利,不仅透支着创作者的公信力、 坑害了消费者的合法权益,更撕裂了电商行业的公平生态。 怎么治理这一乱象?核心就在于破解"维权难、举证难、追责轻"的行业痛点,让维权成本降到最低,侵 权成本提到最高,以平台一键维权的技术赋能、监管重拳出击的法律震慑,织密一张让李鬼无处遁形的 防护网。 如何降低维权成本?平台必须扛起主体责任,以技术赋能实现"一键维权",让被侵权者不再孤军奋战。 作为网络内容的管理者和数据的掌握者,平台是破 ...
US Investors Seek Govt. Probe into South Korea over Alleged Unfair Treatment Post Coupang’s Data Breach
Retail News Asia· 2026-01-26 06:22
Two prominent American investors in South Korean e-commerce giant, Coupang Inc., have lodged formal complaints with the US government. They are seeking an investigation into what they perceive as prejudiced actions by the South Korean government against the company.Investors Call for InvestigationGreenoaks and Altimeter, the two tech investment firms, have also initiated arbitration proceedings against South Korea. They cite the US–Korea Free Trade Agreement (KORUS) and accuse Seoul of leading an aggressive ...
野村下调Coupang目标价至22美元,评级降至“中性”
Ge Long Hui· 2026-01-13 14:29
Group 1 - Nomura has lowered the target price for South Korean e-commerce company Coupang from $30 to $22, changing the rating from "Buy" to "Neutral" [1] - The downgrade is attributed to a data breach incident on November 30, which has temporarily affected the stock price, alongside increased regulatory scrutiny from South Korean authorities [1] - The firm noted that resolving the data breach issue more quickly without altering operations presents an upside risk, while an unexpected suspension of business operations poses a downside risk [1]
吴晓波发表《AI闪耀中国》
Huan Qiu Wang Zi Xun· 2025-12-30 03:13
Group 1 - The core viewpoint of the article emphasizes that China, leveraging its largest manufacturing capacity and application market, is focusing on open-source large models and the industrial application of AI from "1 to N" [3] - AI multimodal technology is disrupting the content industry, with AI's value being realized in real-world "scenarios" that help traditional industries reshape their business models [3] - The era of artificial intelligence belongs to those who are quick to adopt and effectively use AI tools, with intelligent agents becoming efficiency pioneers for individuals [3] Group 2 - China occupies 65% of the global supply chain for embodied intelligence, driven by long-term accumulation in smart hardware, which is accelerating the formation of a comprehensive robot ecosystem from industrial collaboration to home services and specialized applications [3] - China is defining Industrial 5.0, centered around "machine vision and deep learning, large models and intelligent agents, embodied intelligence, and full-process AI management" [3] - Among the 189 global "lighthouse factories," China holds 79, accounting for 42% of the total [3] Group 3 - The use of intelligent agents in e-commerce is transforming product selection and marketing, allowing good products to emerge and consumers to regain sovereignty, leading to a "flow equity" shift [3] - The proliferation of AI tools is giving rise to "super individuals," and to support the AI entrepreneurship wave, a "Navigating and Running" plan has been initiated [3]
鲁浙携手 电商赋能|运河连江海,儒韵通数潮:济宁电商的古今交响与未来蓝图
Sou Hu Cai Jing· 2025-12-14 13:20
Core Viewpoint - The event "Promoting Consumption through Digital Innovation" highlights the integration of traditional industries with e-commerce in Jining, aiming to explore new paths for digital development and collaboration in the e-commerce sector [1][3]. Group 1: E-commerce Development in Jining - Jining is leveraging its rich cultural heritage and modern industrial base to actively develop a new e-commerce economy, inviting collaboration from various stakeholders [3]. - The city boasts well-known geographical agricultural products such as Jinxiang garlic and Zoucheng mushrooms, alongside a solid industrial foundation in equipment manufacturing and high-end chemicals, providing a robust supply chain for e-commerce [3]. - Currently, Jining has over 10,000 e-commerce enterprises, with rapid growth in live-streaming e-commerce and a developing ecosystem represented by the Haineng Base [3]. Group 2: Strategic Initiatives and Future Plans - Jining has implemented a systematic three-year action plan for e-commerce and cross-border e-commerce, introducing integrated services under the "E-commerce Industry One Thing" initiative to optimize the business environment [3]. - The development strategy focuses on a core of "industrial belts + digitalization," emphasizing live-streaming empowerment and cross-industry integration [3]. - Jining aims to deepen cooperation with platforms, institutions, and enterprises to cultivate new economic opportunities in the region, fostering a mutually beneficial future [3].
盐城:为高质量发展植入“电商芯”
Sou Hu Cai Jing· 2025-12-14 12:15
Core Insights - The article highlights the significant role of live-streaming e-commerce and cross-border e-commerce as new driving forces for Yancheng's high-quality development and integration into the domestic and international dual circulation economy [1][4]. Group 1: Growth in Trade Volume - From January to September this year, Yancheng achieved foreign trade exports of 843.7 billion yuan, representing a year-on-year increase of 7.4% [1]. - Yancheng has been selected as a pilot city for the national cross-border trade facilitation initiative, with the first optimized "two-step declaration" business successfully implemented [1]. - Since being approved as a national cross-border e-commerce comprehensive pilot zone in 2020, over a thousand foreign trade enterprises in Yancheng have engaged in online international trade, cultivating more than 20 provincial-level cross-border e-commerce demonstration enterprises [1][3]. Group 2: Quality Improvement and Brand Development - The focus of the recent research is not only on sales growth but also on enhancing product value through design, research and development, and brand cultivation [3]. - Yancheng enterprises are transitioning from simple "manufacturing exports" to higher value-added "brand exports" and "cultural exports," exemplified by companies like Jiangsu Zhongheng Pet Products and Huanleji Cultural Creation [3]. - E-commerce is evolving from merely a sales channel to a key driver for industrial upgrading and core competitiveness [3]. Group 3: Supportive Ecosystem for E-commerce - Yancheng has established a supportive ecosystem for e-commerce, including a regular cross-border e-commerce cargo flight route to Incheon, South Korea, and customs measures such as "24/7" clearance guarantees and "advance declaration" [3]. - A comprehensive policy support system covering logistics, customs, finance, and talent has been developed to address the challenges faced by enterprises in going global [3]. - Initiatives such as special training programs have reached thousands of participants, and the establishment of industry-education alliances aims to reserve professional talent for the e-commerce sector [3]. Group 4: Future Outlook - With ongoing policy support and an improving business environment, live-streaming e-commerce and cross-border e-commerce are expected to drive more high-quality products and services from Yancheng beyond regional limitations [4]. - The integration of Yancheng's creativity and manufacturing with global consumer demand through digital channels is anticipated to unfold a new landscape of openness for the city [5].