大家好，我是社会实说。 社会时事，每日分享最新观点！ 手机套餐里的那些猫腻，相信很多人都有过吐槽。 你是不是也经历过： 明明办的是 "无限流量套餐"，月底却收到流量超量账单，咨询客服后才知道， "无限" 只针对 4G流量，如果是用的 5G 流量，则要另算费用。 而有些老年人，明明就只买了一个话费和流量的套餐 18 元，但每个月要 30 多的话费，直到子女查询才得知，手机里还有 3 个自己从没订过的增值业务，每 月要扣 10 多块，退订要输三次验证码，转两次人工，最后还得等到下个月才生效。 更让人无奈的是套餐种类，三大运营商的宣传单，各种套餐、话费、流量、短信费、宽带费等等，有不同的组合不同的资费标准，让人看得眼花缭乱，根本 不知道怎么选择最划算。更别提老年人了，稍不注意就踩坑了。 类似的这种 "坑" 还不少，直到最近，这些糟心事，终于要解决了。 近日，三大运营商纷纷表态，要精简套餐，透明消费。 中国移动承诺业务订购必须经由客户电话确认同意，办理完成必为客户下发告知短信；变更套餐时，无合约约定变更条件的，48小时内办结；用户可自主屏 蔽境外号码来电和短信等 10 项用户最关心的服务。 中国联通表示要推出四个方面 ...

Financial Performance - AT&T's Q2 revenue increased by 3.4% to $30.8 billion, exceeding market expectations of $30.4 billion [1] - Adjusted earnings per share were $0.54, better than the anticipated $0.52 [1] - Free cash flow for the quarter was reported at $4.4 billion [1] Customer Growth - The company added 401,000 mobile phone users, surpassing the market expectation of 301,000 [1] - AT&T's "Internet Air" fixed wireless service gained 203,000 new customers, exceeding the forecast of 169,000 [1] - The company also added 243,000 fiber users [1] Strategic Initiatives - AT&T launched a new "customer assurance" policy aimed at expanding market share by providing stable network services and quality customer service [1] - The company plans to invest $3.5 billion of the expected tax savings from the tax and spending bill into fiber network construction, targeting 4 million new access points annually by the end of 2026 [2] - AT&T is acquiring Lumen Technologies' consumer fiber division to enhance its wired network coverage [2] Updated Guidance - The company raised its full-year guidance for mobile service revenue and profit, as well as capital expenditure expectations, while lowering the growth forecast for fiber business revenue [2] - AT&T maintains its adjusted earnings per share forecast of $1.97 to $2.07 [2] - The company plans to repurchase $4 billion in stock, having already repurchased $1.3 billion [2] Market Position - AT&T is the second of the three major U.S. telecom companies to report Q2 results, with T-Mobile US set to report later [2] - Despite a 3.8% pre-market drop, AT&T's stock has risen over 20% year-to-date, outperforming the S&P 500 and its telecom competitors [2]

三大运营商的承诺该不该相信？希望能够相信，但似乎并不是那么令人信服。 中国新闻网7月21日报道，记者获悉，近日，三大运营商纷纷表示推进行风纠风，落实2025年工信部工作部署，承诺"民有所呼、我必有应"，维护行业生 态，切实回应客户关切，精简套餐，资费做到透明。如中国移动举行发布会推出"透明消费，明白办理""主动提醒，放心使用""套餐变更，限时办结"等十 项服务承诺；中国联通在近日举行的合作伙伴大会期间表示，推出四个方面十六项举措，其中包括精简资费套餐方案种类和数量，资费公示做到分类清 晰；中国电信20日表示，规范服务提供，提升服务水平，推出九项措施，包括征得用户同意后开通电信业务，让用户明白消费等。 事实也是，对广大消费者来说，其实并不怕三大运营商赚钱。作为企业，赚钱是必须的，不赚钱，就没有谁愿意做。前提是，钱要赚得明明白白、干干净 净、清清爽爽，要让消费者心甘情愿。就像手机一样，谁都知道新推出的手机"性价比"最低，但是，为了赶时髦，消费者还是愿意付出高代价的，这就叫 你情我愿，自然也就不存在着不公平。 相反，三大运营商是完全的服务企业，是与消费者共生共存的，其服务的着力点，应当为消费者提供良好服务方面，而不 ...