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众安保险2025年理赔服务年报发布 AI赋能提升理赔体验
Zheng Quan Ri Bao Zhi Sheng· 2026-01-22 09:45
本报讯 (记者杨笑寒)近日,众安在线财产保险股份有限公司(以下简称"众安保险")发布2025年理 赔服务年报。数据显示,2025年公司全年累计赔付金额达179亿元,日均处理理赔案件约290万件。众安 保险持续提升服务体验、拓宽保障边界,推动理赔服务向智能化、精准化和人性化全面升级。 具体来看,2025年,众安保险将人工智能(AI)技术深度融合于理赔全链路,实现服务效率与用户体 验质的飞跃。在健康险领域,AI全面融入理赔全流程:超过90%的健康险用户可实现理赔材料"只传一 次",超45%的理赔案件实现自动化审核结案,其中最快结案时间仅15秒。 在车险服务中,"众安车险"小程序作为一体化智能平台,推动线上自主报案占比提升至88.2%。创新的 NFC"碰一碰"紧急服务、视频理赔"秒审秒赔"以及"车险AI定损"将万元以下理赔案件时效缩短至最快 13.3分钟,定损最短仅耗时116秒。 除面向健康险用户的理赔场景外,众安保险还通过AI技术赋能宠物险及意外险等多元数字生活场景。 通过融合大模型与垂直领域小模型,公司在影像诊断、责任认定、病历信息抽取等方面实现自动化处 理,宠物险及意外险月均自动化处理案件超万件,异常精准识别 ...
众安保险:2025年累计赔付179亿元,AI应用融入理赔全流程
Xin Hua Cai Jing· 2026-01-22 08:04
新华财经上海1月22日电(记者王淑娟)众安保险最新发布的"2025年理赔服务年报"显示,2025年全年 累计赔付金额达179亿元,日均处理理赔案件约290万件。以科技为核心驱动力, 2025年众安保险将人 工智能技术深度融合于理赔全链路。 众安保险数据显示,2025年理赔用户中女性占比58.8%,53.6%的理赔集中在"50后"至"90后"群体。冠状 动脉疾病、糖尿病、高血压等高发疾病成为健康保障的关注重点。 针对小微企业这一国民经济的"毛细血管",众安保险2025年赔付1788万件,赔付金额4.21亿元,为其稳 定经营提供保险支持。面对重大自然灾害,众安保险迅速响应,累计启动大灾应急机制百余次,通过财 产险AI定损预付等方式及时赔付3698万元,用实际行动兑现保险承诺。 在健康险领域,AI已经全面融入众安保险理赔全流程。借助智能助手引导,超过90%的健康险用户可实 现理赔材料"只传一次";依托AI赋能,超45%的理赔案件实现自动化审核结案,其中最快结案时间仅15 秒。理赔AI专家能在3秒内将专业结论转化为用户易懂语言,大幅提升服务透明度和用户信任感。 在车险服务中,科技的应用同样深入。"众安车险"小程序作为 ...
以科技和温度“赔”伴每时每刻——众安保险2025理赔服务年报
Xin Lang Cai Jing· 2026-01-22 07:38
AI已经全面融入健康险理赔全流程, 让理赔变得更便捷、更快速、更智能 便捷申请 超90%用户报案"只传一次"材料 快速获赔 来源:众安保险 2025年,我们将AI应用于理赔全场景 实现从感知、决策到执行的全链路智能化 ▶ 健康险理赔进入「AI时代」 智能理赔 超45%案件实现全流程自动化审核 ▶ 线上服务智能化跃进 :: "众安车险"小程序 :: 超76%用户在1个工作日内拿到赔款 不仅是工具,更是集成风险防控、理赔 服务、用车生活的智能平台,全年线上 自主报案占比突破88.2% "碰一碰"便捷体验马上有 :: 应用NFC技术,紧急时刻手机碰一碰, 1秒唤起服务、缓解客户焦虑情绪 ▶ 数字生活全链路AI守护 通过大模型与垂直领域小模型 协同应用, 实现 影像智能分类 ) 责任匹配 风险管控 病历信息抽取 ) 理算自动化 具备异常行为监测与欺诈风险预警能力 全面赋能宠物险及意外险理赔 全流程自动化 判责理算准确率 月均自动结案 0 :3% 440 超 ▶ 反欺诈防控守护公平正义 欺诈精准拦截 以AI为核心支撑,深度应用图像、AI 语音、智 能体等核心智能技术,实现对涉诈团伙的精准 识别与高效打击 跨界协同联动精 ...
2025三季度车险榜&非车险榜:平安增速快,泰康、众安等车险增速超30%,泰康、京东等非车增速连续2年超10%
13个精算师· 2026-01-19 16:01
①车险保费排名 平安增速快 ,老三家地位稳固 众安、泰康、比亚迪增速超30% ②非车险保费排名 平安非车险增速14% 泰康、紫金、 京东安联 众惠等非车险增速连续2年超10% 1 2025年三季度 67家车险 保费排名榜 86家非车险 保费排名榜 | | 车险保费榜:67家 | | | 非车险保费榜:86家 | | | --- | --- | --- | --- | --- | --- | | 序号 | 公司简称 | 车 砂 | 序号 | 公司简称 | 非车险 | | | | 签单保费 | | | 签单保费 | | T | 人保财险 | 2,201.19 | 1 | 人保财险 | 2,228.76 | | 2 些 | 平安产险 | 1,760.95 | 2 | 平安产险 | 936.28 | | 3 | 太保财险 | 852.32 | 3 | 太保财险 | 787.56 | | ব | 国寿财产 | 470.64 | ব | 国寿财产 | 363.27 | | | 中华联合 | 233.99 | 5 | 中华联合 | 359.78 | | б | 嘻 大地财产 | 193.11 | 6 | 众安财产 | 24 ...
金融行业周报(2026、01、18):央行宣布结构性降息,衍生品交易监管更规范-20260118
Western Securities· 2026-01-18 11:43
Investment Rating - The report does not explicitly state an overall investment rating for the financial industry, but it provides specific recommendations for various sectors and companies within the industry [3][21]. Core Insights - The financial industry experienced a decline this week, with the non-bank financial index down by 2.63%, underperforming the CSI 300 index by 2.06 percentage points. The banking sector saw a decline of 3.03%, also underperforming the CSI 300 index by 2.46 percentage points [1][9]. - The report highlights a structural interest rate cut by the central bank, which is expected to impact various financial sectors, particularly banks and insurance companies. The insurance sector is viewed as being in a critical window for performance and valuation recovery [3][21]. - Regulatory measures have been introduced to stabilize the derivatives market, which is expected to benefit well-capitalized and compliant brokerage firms [2][17]. Summary by Sections 1. Weekly Performance and Sector Insights - The non-bank financial index decreased by 2.63%, with the securities, insurance, and diversified financial indices down by 2.21%, 3.59%, and 1.83% respectively [1][9]. - The banking sector's performance was notably poor, with state-owned banks, joint-stock banks, city commercial banks, and rural commercial banks experiencing declines of 2.20%, 4.08%, 2.40%, and 2.20% respectively [1][9]. 2. Insurance Sector Insights - The insurance sector's index fell by 3.59%, underperforming the CSI 300 index by 3.02 percentage points. The report indicates that regulatory cooling measures have created short-term pressure on the insurance sector, but the long-term outlook remains positive due to asset growth and interest margin recovery [1][13][15]. - Key companies such as China Pacific Insurance, China Life, and New China Life are recommended for investment due to their strong fundamentals and recovery potential [3][16]. 3. Brokerage Sector Insights - The brokerage sector saw a decline of 2.21%, with the report emphasizing the potential benefits of new regulatory measures aimed at enhancing the derivatives market. The focus is on larger, well-capitalized firms that can navigate the evolving regulatory landscape [2][17]. - Recommendations include major brokerages like Guotai Junan and Huatai Securities, which are expected to benefit from the anticipated recovery in profitability and valuation [2][18]. 4. Banking Sector Insights - The banking sector's index fell by 3.03%, with the central bank's recent interest rate cut expected to support the sector's performance in the long run. The report suggests that banks may see a gradual recovery in net interest income and profitability [3][21][22]. - Specific banks such as Hangzhou Bank and Ningbo Bank are highlighted as potential investment opportunities, particularly those with previously undervalued positions [3][22].
众安在线2025年度原保险保费收入总额约为356.43亿元 同比增加6.66%
Zhi Tong Cai Jing· 2026-01-16 08:55
众安在线 分时图 日K线 周K线 月K线 17.10 -0.34 -1.95% 2.98% 2.01% 0.97% 0.00% 0.97% 2.01% 2.98% 16.92 17.09 17.27 17.44 17.61 17.79 17.96 09:30 10:30 12:00/13:00 14:00 16:10 0 16万 32万 48万 众安在线(06060)发布公告,于2025年1月1日至2025年12月31日所获得的原保险保费收入总额约为人民 币356.43亿元,同比增加6.66%。 ...
港股收评:恒指跌0.29%、科指跌0.11%,半导体概念股走强,科网股走势分化,AI医疗、新消费及内房股走低
Jin Rong Jie· 2026-01-16 08:17
Market Overview - The Hong Kong stock index opened high but closed lower, with the Hang Seng Index down 0.29% at 26,844.96 points, the Hang Seng Tech Index down 0.11% at 5,822.18 points, the National Enterprises Index down 0.5% at 9,220.81 points, and the Red Chip Index down 0.34% at 4,139.41 points [1] Company News - Tencent Holdings (00700.HK) repurchased 1.017 million shares for HKD 636 million at a price range of HKD 619-632 [2] - Xiaomi Group (01810.HK) repurchased 3.9 million shares for HKD 148 million at a price range of HKD 37.86-37.92 [3] - Six Fortune Group (00590.HK) reported a retail value increase of 26%, retail income increase of 17%, and same-store sales increase of 15% in Q3, exceeding expectations [3] - China Southern Airlines (01055.HK) reported a 11.89% increase in passenger capacity and a 19.28% increase in cargo capacity for December 2025 [6] Industry Insights - Tianfeng Securities noted that the Hong Kong stock market has a basis for short-term valuation recovery and sentiment improvement, but upward momentum may be constrained by high overseas interest rates [7] - The firm suggested a focus on technology and consumer sectors that are relatively undervalued [7] - According to Huatai Securities, the market is experiencing a shift towards a bullish sentiment, with historical data indicating a high probability of price increases following a period of panic [8] - Industry recommendations include prioritizing leading companies in the AI sector and exploring opportunities in insurance, banking, energy, and new consumption areas [8]
众安在线2025年原保费收入总额约为356.43亿元,同比增加6.66%
Jin Rong Jie· 2026-01-16 01:34
作者:高敏艳 智通财经讯,众安在线(06060)发布公告,于2025年1月1日至2025年12月31日所获得的原保险保费收入 总额约为人民币356.43亿元,同比增加6.66%。 本文源自:智通财经 ...
众安在线2025年原保险保费收入约356.43亿元
Xin Lang Cai Jing· 2026-01-15 20:25
公告显示,众安在线在2025年1月1日至2025年12月31日期间,原保险保费收入总额达到人民币356.43亿 元。 免责声明:本文内容与数据由观点根据公开信息整理,不构成投资建议,使用前请核实。 观点网讯:1月15日,众安在线财产保险股份有限公司(以下简称"众安在线")发布公告,披露了2025 年全年的原保险保费收入总额。 ...
港股公告掘金 | 洛阳钼业预计年度股东应占净利润为200亿元到208亿元 同比增加47.80%到53.71%
Zhi Tong Cai Jing· 2026-01-15 15:26
Major Events - Giant Bio (02367) received the Medical Device Registration Certificate from the National Medical Products Administration for its recombinant type I α1 collagen and sodium hyaluronate composite solution [1] - Jitu Express-W (01519) plans to subscribe for 226 million H shares of SF Holding and issue 822 million Class B shares to SF Holding [1] - Zijin Mining (02899) signed a cooperation and equity transfer agreement for the Shapingou Molybdenum Mine project [1] - Jiangxi Copper (00358) subsidiary signed an Investment Option Agreement with First Quantum for exploration cooperation in Kazakhstan's mining projects [1] - Derin Holdings (01709) received conditional approval from the CSRC for Derin Securities to provide virtual asset consulting services [1] - GAC Group (02238) subsidiary GAC Trumpchi received 100 million yuan in funding for industrial transformation and development [1] - Juteng International (03336) suspected of a cyber attack and has initiated a comprehensive investigation [1] Operating Performance - China Southern Airlines (01055) increased passenger capacity input by 11.89% year-on-year in December [1] - Air China (00753) reported a 10% year-on-year increase in passenger turnover in December [1] - China Eastern Airlines (00670) saw a 7.61% year-on-year increase in passenger turnover in December [1] - China Metallurgical Group (01618) new contract amount for 2025 is 1,113.6 billion yuan, a decrease of 10.8% year-on-year [1] - ZhongAn Online (06060) projected total original insurance premium income of approximately 35.643 billion yuan for 2025, an increase of 6.66% year-on-year [1] - China General Nuclear Power Corporation (01164) produced a total of 702.5 tons of natural uranium in the fourth quarter [1] - Jiuxing Holdings (01836) reported a 0.8% year-on-year increase in comprehensive income to 388.6 million USD in the fourth quarter [1] - Luoyang Molybdenum (03993) issued a profit warning, expecting annual net profit attributable to shareholders to be between 20 billion and 20.8 billion yuan, an increase of 47.80% to 53.71% year-on-year [1] - Chongqing Iron and Steel (01053) issued a profit warning, expecting a net loss of 2.5 billion to 2.8 billion yuan for 2025 [1] - Huiju Technology (01729) issued a profit warning, expecting annual net profit to increase by approximately 60% to 70% year-on-year [1]