新浪科技讯 2月11日下午消息，今日，针对华住会会员服务协议中涉嫌存在不公平格式条款的问题，依 据《中华人民共和国消费者权益保护法实施条例》第四十条"消费者协会可以就消费者投诉 【下载黑猫 投诉客户端】的损害消费者合法权益的行为开展调查，与有关经营者核实情况，约请有关经营者到场陈 述事实意见、提供证据资料等"规定，按照中国消费者协会《消协组织消费维权约谈经营者办法（试 行）》，北京市消费者协会（以下简称"北京市消协"）对其运营方——汉庭星空（上海）酒店管理有限 公司进行约谈，明确指出该公司相关条款中涉嫌存在排除、限制消费者主要权利的情况，损害消费者的 合法权益，并要求其进行全面自查和限期整改。 责任编辑：何俊熹 新浪科技讯 2月11日下午消息，今日，针对华住会会员服务协议中涉嫌存在不公平格式条款的问题，依 据《中华人民共和国消费者权益保护法实施条例》第四十条"消费者协会可以就消费者投诉 【下载黑猫 投诉客户端】的损害消费者合法权益的行为开展调查，与有关经营者核实情况，约请有关经营者到场陈 述事实意见、提供证据资料等"规定，按照中国消费者协会《消协组织消费维权约谈经营者办法（试 行）》，北京市消费者协会（以下简 ...

Core Viewpoint - The Beijing Consumer Association has raised concerns regarding unfair terms in the Huazhu Club membership service agreement, particularly focusing on the mandatory arbitration clause that limits consumer rights [1][2]. Group 1: Investigation and Findings - The Beijing Consumer Association conducted an investigation and found that the arbitration clause in the Huazhu Club's service terms restricts consumers' rights to pursue legal action in court, violating the Consumer Rights Protection Law [2]. - The specific clause mandates that disputes must be submitted to the Shanghai Arbitration Commission, effectively removing the option for consumers to file lawsuits in court [2]. Group 2: Rectification Requirements - The Beijing Consumer Association has outlined three specific rectification requirements for Huazhu Club to address the identified issues [3]. - The first requirement is to delete or modify the arbitration-related content in the agreement within 10 working days, ensuring that consumers retain the right to choose between litigation and arbitration [4]. - The second requirement involves a comprehensive review of all consumer-facing contracts and agreements to eliminate any unreasonable terms that restrict consumer rights [5]. - The third requirement is to establish a communication mechanism with consumers to regularly gather feedback and involve them in the formulation or modification of rules affecting their rights [6]. Group 3: Industry Implications - The rectification actions are expected to set a precedent for industry practices, promoting a fair market environment and enhancing consumer rights protection [6]. - The Beijing Consumer Association will continue to monitor Huazhu Club's compliance with these requirements and may take further actions if the company fails to meet the deadlines, including public criticism and potential legal actions [6].

Investment Rating - The industry investment rating is "Overweight" indicating a positive outlook for the sector [3]. Core Insights - The 2026 Spring Festival will feature a "9-day no work adjustment" policy, leading to a high public satisfaction rate of 92.9%. This extended holiday is expected to significantly boost travel and consumption during the Spring Festival period [7][8]. - The aviation sector anticipates a record passenger volume of 95 million during the 40-day Spring Festival travel period, representing a year-on-year increase of 5.3%. The number of flights planned by domestic airlines is expected to reach 657,000, also up by 5% [8]. - The domestic tourism market is experiencing diverse growth, with family travel becoming increasingly popular. The proportion of family travelers is expected to reach 39%, while the elderly demographic (aged 60 and above) will account for 19% of travelers [18][20]. - There is a notable increase in outbound travel demand, with booking volumes rising nearly 40% year-on-year. Southeast Asia is dominating international travel routes, capturing nearly 50% of outbound flights, while flights to Japan have decreased significantly [31][40]. Summary by Sections 1. Expansion of Aviation and Railway Capacity - The Spring Festival travel period will see a significant increase in passenger flow, with the aviation sector expecting 95 million passengers, and the railway sector projecting 539 million passengers, both reflecting a 5% increase year-on-year [8][16]. 2. Emergence of Diverse Customer Groups - Family travel is on the rise, with a notable increase in the average booking price for family accommodations, which is 9% higher than other types. The demand for larger, more private accommodations is also increasing, with a 77% year-on-year growth in bookings for standalone villas during the winter holiday [18][20]. 3. Restructuring of Destination Patterns - Outbound travel is seeing a shift, with Thailand regaining its position as the top destination. The demand for long-haul and differentiated travel experiences is becoming mainstream, with a significant increase in interest for destinations like Turkey and New Zealand [31][42]. 4. Investment Analysis Recommendations - The report suggests focusing on companies that can leverage the benefits of the extended holiday and the growth in inbound and long-haul outbound travel. Recommended sectors include tourism attractions, exhibition and sports events, human resources, hotels, and duty-free retail [43].

花旗发表研报指，对中国体验式消费的结构性增长保持乐观，并预期农历新年的休闲旅游需求将持续强 劲，对中国中免的海南免税销售、亚朵及华住集团的酒店可供出租客房收入带来正面影响。另外，该行 预期中国出境游趋势将分化，当中赴日的需求将转移到其他亚洲地区以及国内游。该行对国内游势头持 正面看法，并预期将于农历新年假期期间持续。花旗重申亚朵为中国消费板块的首选股之一。 ...

Core Viewpoint - The hotel prices in Shantou have surged significantly during the Spring Festival, with some prices increasing four to six times compared to regular rates, leading to public outcry and discussions about market regulation [1][4][5]. Price Surge Details - The price of a "Deep Sleep Deluxe King Room" at the Atour Hotel reached 4200 yuan for one night during the Spring Festival, up from a regular price of over 900 yuan, marking a fourfold increase [1]. - Other budget hotel chains like Hanting, 7 Days, Jinjiang Inn, and Home Inn also saw their prices exceed 1000 yuan, with some prices increasing to 3-6 times their usual rates [1][4]. - For instance, Hanting's basic room price rose from 264 yuan to 1384 yuan, a fivefold increase, while Jinjiang Inn's price jumped from under 200 yuan to 1044 yuan [1]. Market Dynamics - The surge in hotel prices is attributed to a significant increase in demand due to returning travelers and limited accommodation capacity, with Shantou's hotel room supply around 25,000 and potential daily visitors exceeding 100,000 during the holiday [4][5]. - The local government has indicated that hotel pricing is subject to market regulation, but excessive price increases can be reported by consumers [1][5]. Regulatory Response - Local authorities have issued reminders to hotel operators to adhere to fair pricing practices and avoid price gouging, with specific guidelines against misleading discounts and arbitrary price increases [6][7]. - A meeting was held by the Shantou Cultural, Radio, Television, Tourism, and Sports Bureau to promote price stability and service quality among hotels and accommodations [7].

游客打卡 19 t D CM 2014-2017 2017 nd "w 4 241 1 游客如织 2月9日晚7时许，从深圳返乡达州过年的林蔚一家，在重庆园博园水上灯会百米长、4.5米高的"日照金山"灯组前驻足打卡，用镜头定格新春盛景。林蔚坦 言，此次返乡途经重庆，得知园博园水上灯会已成现象级文旅IP，不少游客专程前来打卡，一家人便特意绕道，亲身感受这份新春独有的景致。 春节假期，重庆依托园博园水上灯会、洪崖洞、轨道穿楼等特色文旅场景，迎来市场爆发式增长，多项核心数据表现抢眼。2月10日，去哪儿平台数据显 示，截至2月6日，重庆跻身春节国内热门飞行目的地前十。华住集团数据同步显示，重庆酒店入住率位列全国第十，民宿市场亦同步升温。特色景区持续发 力、酒店品牌精准布局，共同谱写山城新春文旅发展新篇，尽显重庆独特的文旅吸引力。 文旅数据亮眼 重庆酒店入住率居全国第十 在林蔚一家打卡游玩的同时，从上海返回万州的谭清华一家，也在"凤求凰"灯组前拍照留念。"这段时间刷抖音，总能刷到老乡分享的家乡灯会，这么惊艳 的灯会，一定要带家人来感受。"谭清华一边拍摄视频一边告诉记者，过年后还会带着父母再来，家人都还没见过如此出彩的灯会 ...

Core Insights - Starway Hotels has successfully opened 12 new locations across 10 cities in early 2026, demonstrating resilience in a challenging market where many hotel brands struggle with expansion and renovation [1][2] - The hotel chain's ability to rapidly fill rooms, achieving full occupancy within 6 to 10 days of opening, indicates a strong market validation and operational efficiency [5][12] Group 1: Expansion Strategy - Starway Hotels has strategically opened in both core and mature locations, including key urban areas and tourist destinations, which enhances its market presence [2] - In 2025, the overall hotel market saw a decline in new openings and an increase in closures, highlighting the competitive landscape that Starway is navigating successfully [2] Group 2: Renovation and Operational Efficiency - The company has developed a systematic approach to renovation, allowing for cost-effective upgrades with a minimum investment of 300,000 yuan, which significantly enhances the guest experience and revenue potential [6][12] - Starway's renovation projects have shown impressive returns, with examples of RevPAR (Revenue Per Available Room) increasing significantly post-renovation, demonstrating a clear path to profitability [10][12] Group 3: Customer Engagement and Experience - Starway leverages the extensive member base of Huazhu Group, ensuring high occupancy rates through established customer loyalty, with over 80% of guests being members in newly opened hotels [13] - The focus on localized experiences and customer satisfaction has resulted in high guest ratings, contributing to repeat business and brand loyalty [17] Group 4: Market Positioning and Future Outlook - The company is positioned to capitalize on the trend of transforming aging assets into profitable hotels, providing a clear return on investment and reducing risk for investors [20] - Starway's success in the renovation space reflects a broader strategy within Huazhu Group to enhance the value of existing properties, aligning with the vision of revitalizing the hotel industry in China [21]

Core Viewpoint - Hanting Hotels has introduced a new version called Hanting Express, which reflects a shift towards creating emotional value through branding and character IPs, particularly focusing on a series of horse-themed mascots known as "Horses of Hanting" [2][4][12]. Group 1: Brand Strategy - Hanting Hotels is evolving from a traditional hotel brand to a family-oriented brand, utilizing playful and child-friendly IPs to attract both children and adults [4][19]. - The introduction of characters like "Little Horse Hanting" aims to create memorable experiences that resonate emotionally with guests, thereby enhancing brand loyalty [12][21]. - The strategy is designed to differentiate Hanting in a highly competitive market, where standardization has led to a lack of unique selling propositions among hotel chains [13][24]. Group 2: Emotional Engagement - The brand's focus on childhood nostalgia and emotional connections is intended to provide a sense of happiness and comfort, which is often lost in adult life [9][19]. - By appealing to the inner child of adults, Hanting Hotels aims to create a relaxing environment that allows guests to escape from the pressures of daily life [17][21]. - The emotional engagement strategy not only targets families with children but also aims to attract adults seeking a break from their routine, thus broadening the customer base [19][24]. Group 3: Market Positioning - Hanting's approach to branding through IPs is seen as a strategic move to monopolize consumer attention and create a strong emotional bond, making it the first choice for guests [24]. - The brand's emphasis on happiness and safety is positioned as a core value proposition, contrasting with competitors who focus primarily on price and amenities [19][24]. - This strategy is likened to Disney's approach, where the goal is to create a magical experience that fosters brand loyalty and emotional attachment [24].

Market Performance - The three major U.S. stock indices closed higher, with the Dow Jones up 0.04%, the Nasdaq up 0.9%, and the S&P 500 up 0.47% [1] - Major technology stocks saw significant gains, with Oracle rising over 9%, Microsoft and Broadcom up over 3%, and Nvidia and Meta up over 2% [1] Sector Performance - Cryptocurrency mining companies, precious metals, and non-ferrous metals led the gains, with Vista Gold up over 14%, Hut 8 up over 7%, and Pan American Silver up over 6% [1] - Other notable performers included Alcoa and Royal Gold, both rising over 5%, and Southern Copper up over 4% [1] - Retail and insurance brokerage sectors faced declines, with Macy's and Kohl's both down over 5%, and the American Reinsurance Group down over 2% [1] Chinese Stocks - The Nasdaq Golden Dragon China Index rose 0.12%, with notable gains in Chinese concept stocks such as Kingsoft Cloud, Pony.ai, and JinkoSolar, which rose up to 3.79% [1] - Other gainers included Zai Lab up 2.44%, Huazhu up 1.66%, while companies like Yum China, XPeng, Ctrip, Bilibili, NIO, Li Auto, and New Oriental experienced declines, with New Oriental down 4.24% [1]

Core Insights - The travel market is experiencing a peak demand for travel and accommodation as the longest Spring Festival holiday approaches, with Shenzhou Car Rental and Huazhu Group's Huazhu Club launching a joint membership cooperation to enhance user experience during this period [1][2] Group 1: Market Trends - The structure of Spring Festival travel is changing, with an increasing proportion of self-driving tours and family trips becoming mainstream, leading to a focus on comfort and safety during travel [2] - The combination of "car rental + hotel" is becoming a standard configuration for many travelers, forming an essential part of the complete Spring Festival travel experience [2] Group 2: Partnership Details - The joint activity will allow members of both platforms to access exclusive benefits, enhancing the value of their travel experience through shared membership rights [3] - Shenzhou Car Rental will integrate Huazhu Club's hotel ambiance into its vehicles, extending the quality experience from hotel stays to the journey itself [3] Group 3: Industry Implications - The collaboration between Shenzhou Car Rental and Huazhu Club signals a trend towards cross-industry cooperation in travel services, aiming to improve service efficiency and experience standards in the tourism market [3] - This partnership serves as a model for ecological cooperation in the industry, focusing on real travel scenarios and member benefits [3] Group 4: Future Outlook - Shenzhou Car Rental plans to continue enhancing its service ecosystem by collaborating with more quality brands to create a safer and more enjoyable travel experience for the public [4]