↓中国贸促会召开12月例行新闻发布会 2 美国11月成屋签约指数、新屋开工数 3 美国12月19日当周EIA汽油、EIA原油 数据将公布" 1 王毅会见柬埔寨副首相兼外交大臣布拉索昆 每经编辑｜张喜威 王瀚黎 12月28日，中共中央政治局委员、外交部长王毅在云南玉溪会见柬埔寨副首相兼外交大臣布拉索昆。王毅表示，中柬铁杆友谊经受国际风云变幻考验，坚如 磐石、历久弥坚。中方高度关注柬泰边境紧张局势，一直致力于劝和促谈。在各方共同努力下，柬泰两国军方达成停火协议，朝着恢复和平迈出重要一步， 中方对此表示祝贺。停火完全符合柬泰人民共同愿望，符合地区各国普遍期待，相信会得到各方欢迎支持。（央视新闻） 王毅会见泰国外长西哈萨 2025年12月28日，中共中央政治局委员、外交部长王毅在云南玉溪会见泰国外长西哈萨。王毅表示，中方高度关注泰柬边境紧张局势，对冲突造成平民伤 亡、民众流离失所深感痛心。外长先生曾表示，泰国是爱好和平的国家，不愿与邻国为敌，中方对此重视和赞赏。作为友好近邻，中方最不希望看到泰柬兵 戎相见，最希望看到两国重归于好。在各方努力下，泰柬军方达成停火协议，迈出通往和平的第一步，中方对此感到欣慰。（央视新闻） ...

Core Viewpoint - The case of a man from Henan facing difficulties in obtaining a refund for a 25-year membership on iQIYI has garnered significant attention, highlighting issues related to virtual product refund policies and consumer rights [1][2]. Group 1: Refund Difficulties - The individual, Mr. Huang, reported that he had charged a membership for 25 years, but faced challenges when attempting to obtain a refund. He discovered that his membership was extended until 2043 and encountered issues with the refund process due to his original payment account being inactive [2]. - iQIYI's customer service indicated that refunds could only be processed back to the original payment method, which was no longer accessible to Mr. Huang, leading to a deadlock in the refund process [2]. Group 2: Legal Perspectives - Legal expert Wang Ringen stated that the relationship between Mr. Huang and iQIYI constitutes a network service contract, and the long membership duration and refund restrictions must comply with strict legal standards regarding format clauses [3]. - According to the Consumer Rights Protection Law, operators cannot use format clauses to exclude consumers' rights to refunds, making the terms in iQIYI's service agreement potentially invalid [3][4]. - Wang emphasized that the 25-year service period exceeds typical consumer expectations, and consumers should be supported in their requests to terminate contracts when services do not meet expectations or needs change [4].

Group 1 - The core issue revolves around a user, Mr. Huang, who has faced difficulties in obtaining a refund for his long-term subscription to iQIYI, which he discovered extends until 2043 [3][4]. - iQIYI has acknowledged the refund request and initiated a verification process to ensure the refund is processed securely, given that the original payment account is no longer in use [1][5]. - The customer service informed Mr. Huang that refunds for unconsumed orders are possible, but complications arose due to the original payment account being inactive and registered to another user [4][5]. Group 2 - Mr. Huang's subscription was initially charged for multiple years due to promotional offers in 2017 and 2018, which he was unaware of until he started using the service more frequently [4]. - The customer service's proposed solution to refund the amount only to the original payment method has been a point of contention, as Mr. Huang does not agree to refunding to an account that is not his [4]. - iQIYI's response indicates a commitment to resolving customer issues, as they have escalated the matter for further verification [1][5].

Group 1 - A recent incident involving a man from Henan who charged a 25-year membership on iQIYI has drawn public attention due to difficulties in obtaining a refund [1] - iQIYI has acknowledged the refund request and initiated a verification process to ensure the refund is directed to the correct account [1] - The service agreement states that VIP membership fees are non-refundable once activated, categorizing them as virtual services rather than prepayments or deposits [2] Group 2 - Legal experts argue that clauses excluding consumer refund rights in standard contracts may be deemed invalid under consumer protection laws [3] - The lawyer highlighted that the 25-year membership duration exceeds typical consumer expectations, and consumers should be supported in their requests for contract termination due to changes in circumstances [4] - Consumers are advised to be cautious when selecting long-term prepaid packages and to review refund policies and service change terms before making payments [5]

Group 1 - The core issue revolves around a user, Mr. Huang, who accidentally recharged his iQIYI membership for 25 years, leading to difficulties in obtaining a refund [1] - iQIYI has acknowledged the refund request and is actively investigating the situation, stating that they will initiate the refund process through the original payment channel [1] - The company emphasizes its commitment to user experience and financial security, ensuring that they will communicate with the user to resolve the issue while safeguarding funds [1]

Core Viewpoint - The article discusses a consumer's experience with a long-term membership subscription to iQIYI, highlighting the absurdity of a 25-year membership and the challenges faced in seeking a refund for unused services [1][4][6]. Group 1: Membership Duration and Consumer Reaction - A consumer discovered that their iQIYI membership, purchased in multiple transactions, extends to 2043, totaling 25 years, which they found unreasonable [1][3]. - The consumer expressed frustration over the long duration of the membership, comparing it to a 30-year mortgage, and noted that they would be over 50 years old when it expires [1]. Group 2: Refund Issues - The consumer faced difficulties in obtaining a refund, as the customer service stated that refunds could only be processed to the original payment method, which was no longer accessible [4][5]. - iQIYI's official response indicated that they would initiate a refund process while considering the consumer's situation regarding the original payment account [6]. Group 3: Public and Expert Opinions - Legal experts advised consumers in similar situations to utilize new regulations on prepaid consumption to protect their rights [7]. - Online discussions reflected a mix of humor and criticism regarding the consumer's decision to purchase such a long membership, with some commenters suggesting personal responsibility for the choice [9].

Group 1 - The core issue revolves around a refund dispute for a 25-year membership with iQIYI, highlighting challenges in prepaid consumption models [2] - The case illustrates a broader problem in the industry where long-term subscriptions can lead to complications in refund processes due to changes in payment accounts [2] - iQIYI's customer service response, which stated that refunds could only be processed back to the original payment method, reflects a lack of consideration for long-term user rights and needs [2] Group 2 - The incident has prompted iQIYI to initiate a refund process after acknowledging the user's complaint, indicating a reactive approach to customer service [2] - The situation underscores a trend in the industry where companies prioritize acquiring new users over providing adequate post-sale support, potentially eroding customer trust [2] - The event serves as a reminder for the industry to enhance refund mechanisms and address user rights in the context of long-term subscriptions, ensuring a more reliable consumer experience [2]

Group 1 - A user in Henan, Mr. Huang, has a membership with iQIYI that is set to expire in 2043, which he found surprising as he only recently started using the service actively [2][4] - Mr. Huang's long membership duration is attributed to discounts received during 2017 and 2018, leading him to recharge for many years at once [2] - iQIYI's customer service indicated that refunds could be processed for unconsumed orders, but the refund would be returned to the original payment account, which Mr. Huang no longer has access to [4] Group 2 - iQIYI responded to Mr. Huang's refund request, stating they are investigating the situation and will initiate a refund process based on the original payment channel [4] - The company emphasized the importance of user experience and financial security, promising to maintain communication with Mr. Huang to resolve the issue appropriately [4]

Group 1 - The core issue revolves around a user, Mr. Huang, who has encountered difficulties in obtaining a refund for an iQIYI membership that he mistakenly purchased for 25 years, extending to 2043 [1][3] - iQIYI's official response indicates that they are aware of Mr. Huang's refund request and have initiated a refund process through the original payment channel, contingent on verifying that the refund account matches the original account [1][3] - Mr. Huang's situation highlights a potential flaw in the subscription model, as he did not intend to commit to such a long-term membership, raising questions about consumer protection and transparency in subscription services [3][5] Group 2 - Mr. Huang's initial purchases were made during promotional periods in 2017 and 2018, leading to an unintended long-term commitment that he later found impractical [3][5] - The customer service response indicated that refunds could only be processed back to the original payment method, which is no longer accessible to Mr. Huang, complicating the refund process [5] - Mr. Huang expressed frustration with the customer service experience, feeling that the responses were evasive and did not adequately address his concerns [5]

Group 1 - The incident involving a user, Mr. Huang, who has subscribed to iQIYI for 25 years and is facing difficulties in obtaining a refund, has gained significant attention on social media [1][12] - Mr. Huang discovered that his membership, which he started in 2017, extends to 2043, raising concerns about the long-term commitment and the implications of such a subscription [3][5] - iQIYI has acknowledged the situation and stated that they are initiating a refund process, contingent on verifying the user's account details to ensure fund security [10] Group 2 - The case has sparked discussions among netizens about common issues with video platforms, such as automatic renewal traps and high refund thresholds, indicating a broader concern within the industry [12] - Industry experts have pointed out that regulatory measures have been introduced to address automatic renewal practices, emphasizing the need for user consent and clear communication regarding renewals [12] - Legal experts advise consumers to carefully read service terms, manage automatic renewal settings, and retain transaction records to protect their rights in case of refund issues [12]