1月15日，新京报消费研究院首届年会举行。研究院未来将深耕消费行业、聚焦消费品质并搭建多方对话平台，为消费高质量发展赋能。2026年是"十五 五"开局之年，多位行业代表人士齐聚首届年会，共同就"'十五五'首年，直面消费提质的机遇和挑战"展开圆桌研讨。 文旅消费也是消费提质的重要载体。北京市东城区文旅局二级调研员马庆军介绍，东城区坐拥故宫、天坛等顶级文化资源，核心任务是推动文化遗产从"可 观赏"向"可感受、可体验、可带走"转化。围绕"故宫以东"主品牌，东城区创新推出"微风露台计划"，将消费场景延伸至城市空间，通过"漫想中轴线"等产品 让消费者在新空间中感知文化；同时构建"点-线-域"立体化产品体系，推动艺术展览、科技沉浸项目等内容共创，开发主题文旅线路，深化"文旅+"跨界融 合，实现文化价值与消费价值的深度绑定。 挑战与机遇并存 "守正创新"助力消费提质 面对消费升级与市场变革，农产品供应链的"守正"在于夯实保供稳价这一根本职能。首衡集团有限公司党委书记、总裁魏树俭表示，"十五五"期间，集团将 打造"平急两用、高效协同、全程可控"的现代化农产品流通体系，以特大城市应急物资中转站、铁路物流园为骨干筑牢保供基础，通 ...

格隆汇1月15日｜正海磁材(300224.SZ)发布2025年度业绩预告，预计归属于上市公司股东的净利润为 3.10亿元–3.80亿元，比上年同期上升235.72%–311.52%。报告期内，公司优化产品矩阵与客户结构，推 行"两减一增"方针，精益管理成效显著，数字化转型推动制造流程优化；产品销量同比增长超20%，节 能和新能源汽车电机台套数同比增长超40%；新能源汽车电机驱动系统业务大幅减亏，政府补助等非经 常性损益增加约3,100万元。 ...

该报告还显示，中国航空公司正在加速推进数字化转型，迈向更加互联的生态体系。未来中国将有超过9000架飞机具备机上互 联功能。通过数字化技术运营，航空公司将在地面、空中以及飞机全生命周期内实现更高效的运营，预计可节省超过22亿美元 的运营成本，并通过降低燃油成本再节省57亿美元；同时，旅客也将受益于更优质的机上体验。 空中客车A350系列飞机 空中客车 供图 根据空中客车全球市场预测，未来20年中国预计将接收约9570架新飞机，这将进一步强化飞机全生命周期内对各类服务的需 求。 报告称，中国航空服务市场的增长在未来二十年主要由五大关键领域推动，分别是非在翼维护维修（不直接在飞机发动机上进 行的维护工作）、在翼维护维修、改装与升级、数字化与互联、培训。其中，数字化与互联是增长最快的市场，目标是实现更 加智能、互联的运营方式；为满足不断增长的需求，更高水平的人才技能依然是关键，预计到2044年，中国航空业将需要超过 48.5万名新增技术人才，包括13.1万名飞行员、14.3万名维修技术人员以及21.1万名客舱乘务员。 2026年1月15日，空中客车正式发布《全球航空服务市场预测》。报告指出，航空售后服务市场的重心正 ...

Core Viewpoint - The company emphasizes its fundamental differences from Walmart in terms of corporate positioning, business model, and market attributes, asserting that financial metrics alone are not comparable [1] Group 1: Business Strategy - The new board of directors is focused on high-quality development goals, optimizing operational strategies, and enhancing cost management [1] - The company aims to strengthen its competitive edge through high-end commercial complexes, department stores, and the integration of cultural and tourism businesses, driven by a dual focus on "assets + operations" [1] - The strategy includes addressing regional consumer upgrade demands by introducing international high-end brands and optimizing the supply chain to reinforce competitive barriers [1] Group 2: Financial Performance - The company expects a significant increase in its non-recurring net profit, projecting a year-on-year growth of 66.83% for the full year of 2024 [1] - For the first half of 2025, a year-on-year growth of 21.45% in non-recurring net profit is anticipated [1] - By the third quarter of 2025, net profit is expected to grow by 2.98%, with non-recurring net profit increasing by 12.74%, maintaining strong core profitability metrics compared to industry peers [1]

近日，北森与全球领先的科技公司罗技（Logitech）正式达成合作，双方将共同推进罗技的培训体系数字化转型，全面启用北森AI Learning全新一代个 性化学习平台。此次合作聚焦蓝领员工培训、岗位技能提升、合规培训等核心场景，标志着北森在全球化制造企业人才发展领域的重要突破，也为行业数 字化培训提供了标杆范本。 罗技是全球知名的消费电子与数字协作解决方案领导者，业务涵盖鼠标、键盘、视频会议系统及云服务等多个领域，产品与服务遍及全球市场，在办公、 游戏、音乐及智能家居等场景中享有广泛品牌影响力。其位于苏州的工厂是罗技在大中华地区唯一的生产制造中心，承载着全球供应链中的关键产能，也 为区域内员工提供从技能培训到职业发展的系统化培养体系。 图片来自罗技中国官网 长期以来，罗技在培训管理方面始终追求效率与合规并重，但随着业务规模扩大与数字化转型加速，原有培训模式逐渐显现瓶颈：培训流程仍依赖较多手 工与纸质操作，数据整合与追溯效率不高；跨部门、跨角色的培训资源未能实现统一管理和效果评估；同时，在应对客户审核、国际合规及安全管控方 面，也需要更体系化、自动化且具备严格权限管理的学习平台支撑。 基于培训管理中的持续挑战， ...

Core Insights - The article discusses the strategic transformation of the home furnishing industry, focusing on the systematic upgrades initiated by the company, which aims to enhance long-term value and optimize its organizational structure [1] Group 1: Organizational Changes - The integration of marketing and digitalization teams is a key action in the company's organizational restructuring, with the appointment of a new role for the Vice President overseeing both [2] - The company recognizes that the core issue in digital transformation is often not the lack of technical capability but the disconnect between capability building and business application [3] Group 2: Digital Transformation - The "洞窝" platform has evolved from an internal tool to an open platform, covering over 1,200 stores and nearly 150,000 merchants, with 70% being non-affiliated merchants [3][4] - The evolution of "洞窝" focuses on four dimensions: industry alignment, strengthening foundational technology, adapting to the transition to smart home experience centers, and enhancing global support capabilities [4] Group 3: Business Philosophy - The company emphasizes a pragmatic approach to digital transformation, avoiding the trap of pursuing technology for its own sake, and instead focusing on enhancing efficiency and user experience [5][10] - The company has established an AI application platform that integrates AI usage into employee performance metrics, making technology application a tangible goal [9] Group 4: Global Expansion - The global strategy is a crucial part of the company's second-phase development, with a focus on international market insights and the integration of digital capabilities [11] - The company aims to optimize the entry of international brands into China while enhancing its own overseas operations, as seen in its expansion efforts in Cambodia and Macau [12][13] Group 5: Industry Outlook - The company anticipates significant changes in the home furnishing industry over the next 3-5 years, emphasizing the importance of sustainable development and the survival of the fittest during market downturns [14][16] - The shift in competition from price wars to value wars highlights the need for high service value and operational efficiency in surviving high-rent markets [16]

Core Insights - The article highlights the importance of digital transformation in the chemical industry, focusing on transparency in raw material procurement, efficiency in transaction processes, and intelligent supply chain management as key competitive advantages [1][3]. Group 1: Company Overview - Bohai Chemical Network is a leading comprehensive service platform in the chemical industry, providing one-stop solutions for over 100,000 chemical enterprises, covering the entire supply chain from raw material procurement to warehousing and logistics [1][3]. - The platform integrates various services, including chemical e-commerce and online trading, processing over 5,000 daily transaction orders and achieving an annual transaction volume exceeding 20 billion [1][3]. Group 2: Business Model - The main business segments of Bohai Chemical Network include chemical procurement platforms, e-commerce, online trading, and logistics services, forming a complete service network for the chemical industry [4]. - The platform supports online bidding for over 200 types of bulk chemical products, reducing transaction cycles by an average of 3 days [4]. Group 3: Technological Innovation - Bohai Chemical Network invests in technology to create a digital trading system based on big data and blockchain, achieving a supplier matching success rate of over 90% through AI algorithms [5]. - The dynamic pricing model developed by the platform adjusts product prices in real-time based on market supply and demand, improving inventory turnover rates by an average of 25% and reducing capital costs by 18% [6]. Group 4: Service Enhancement - The platform offers a comprehensive "transaction + finance + logistics" service solution, providing supply chain financial services with credit loans up to 5 million for SMEs, with an annual loan issuance exceeding 1 billion [7]. - A real-time monitoring system for hazardous chemical transportation has been developed, ensuring safety during logistics operations, with a customer satisfaction rate of 98.7% in 2024 [7]. Group 5: Industry Collaboration - Bohai Chemical Network collaborates with international giants like BASF and DuPont to build a supply network for coating raw materials, helping companies reduce product development cycles by 40% [8]. - The platform has facilitated over 200 cooperative projects in 2024, with transaction amounts exceeding 3 billion, and provides valuable market insights that improve decision-making accuracy by 35% [10]. Group 6: Future Outlook - The company plans to accelerate its entry into the new energy chemical raw material trading market, with a specialized trading platform for lithium battery materials set to launch by 2025 [11]. - Bohai Chemical Network aims to enhance its blockchain investments to establish a tamper-proof traceability system for chemical products, contributing to a safer and more transparent trading environment [11].

Core Insights - Qilu Bank has demonstrated significant improvements in customer service, achieving over 5 million remote service interactions with a 94% call pickup rate and over 99% customer satisfaction by 2025 [1] Group 1: Service Innovation - The establishment of a dedicated service desk for the 12345 government hotline has enabled Qilu Bank to effectively address citizen financial inquiries, maintaining a call connection rate of over 98% [2] - The service desk acts as an information hub, collecting feedback to identify service shortcomings and inform process improvements [2] Group 2: Process Optimization - Qilu Bank has restructured its processes to enhance cross-departmental collaboration, reducing the average processing time for inter-departmental matters to under half a working day and improving overall efficiency by over 30% [4] - Continuous investment in digital transformation has led to the implementation of 70 quality inspection models, optimizing service processes and quality [4] Group 3: Data-Driven Improvements - The "Voice of the Customer" electronic journal has been launched to analyze citizen feedback, resulting in 23 issues published and 322 internal improvement suggestions, leading to 213 service process updates [5] - This data-driven approach has shifted the bank from reactive to proactive service management, allowing for early identification of potential issues [5] Group 4: Talent Development - Qilu Bank conducts regular training for service desk staff, focusing on policy interpretation, communication skills, and risk analysis to enhance their problem-solving capabilities [7] - The bank has implemented an "AI coach" training model, conducting over a thousand training sessions to rapidly improve employee skills [7] Group 5: Future Goals - Over the next three years, Qilu Bank aims to create a new online banking model that enhances customer experience, accelerates business growth, and leverages digital empowerment [7]

齐鲁晚报·齐鲁壹点 李梦晴 一是数字基础设施建设不断加速。累计建设5G基站超1.6万个，千兆光纤接入能力覆盖率超过361%，重 点场所5G网络通达率100%，5G用户占比超过64%。通信信号"升格清盲"行动纳入2025年度民生实事， 累计完成50个地下车库信号改造、20处电信普遍服务基站建设。鲁北大数据中心采用"源网荷储+大数 据中心"模式加快建设，招商运维中心、2号数据机房、"德智未来"智算中心均已建成并逐步投入使用。 累积培育12个省级工业互联网平台，赋能、赋值、赋智作用日益凸显。 二是制造业数字化深入推进。创新"政企协同数智共推"等机制，联合优质数字化转型服务商，开展"敲 门诊断"专项行动，诊断企业200家，摸排需求30余个。聚焦行业共性需求通过揭榜挂帅方式实施转型项 目，6家企业入选2025年省"工赋百景"数字化转型揭榜挂帅试点，60家企业获评省DCMM贯标奖补资 金，全省第二；累计培育省级"晨星工厂"690家，全省第一。高标准召开食品、高端装备数字化转型对 标活动，调味品产业大脑入选省级示范型"产业大脑"，齐河县入选省中小企业数字化转型引导区，链群 转型成效显著。 三是数字服务体系持续健全。出台《德 ...

在数字化与智能化浪潮下，企业AI（Enterprise AI）已成为推动组织降本增效、构建可持续竞争力的关 键技术体系。企业AI特指面向企业级业务场景，以机器学习、自然语言处理、计算机视觉等人工智能 技术为核心，深度融合企业数据与业务流程，旨在解决复杂商业问题、提升运营效率并创造新增长动能 的综合性解决方案。与消费级AI不同，企业AI更注重规模化部署、可量化的投资回报、数据安全合规 以及与业务场景的深度耦合。 一、企业AI核心应用场景与价值 企业AI已广泛应用于客户服务、数据分析、供应链管理、智能制造、合规风控等多个领域。在智能客 服场景中，AI可替代部分人工坐席，实现24小时快速响应，提升客户满意度；在数据分析方面，AI能 自动处理海量信息，输出精准的决策建议，助力企业实现数据驱动运营；在供应链与物流领域，AI通 过需求预测与路径优化，显著降低库存成本与履约周期；在智能制造中，AI依托机器视觉实现质量检 测与设备预测性维护，提升生产效能与产品一致性；在合规风控方面，AI能够识别异常交易与合同风 险，帮助企业规避经营风险。 二、主流企业AI厂商与方案对比 目前，企业AI市场主要由国际科技巨头、国内云服务商及垂 ...