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旅游景区管理系统(TMS)在后疫情时代景区精细化运营与游客体验优化中的战略价值
QYResearch· 2026-01-09 09:09
Market Overview - The global tourism scenic area management system market is projected to reach $458 million by 2031, with a compound annual growth rate (CAGR) of approximately 10.5% in the coming years, driven by post-pandemic recovery, upgraded visitor experiences, and refined management of safety and capacity [2] - Governments worldwide are promoting the development of smart tourism, emphasizing the digitalization and standardization of tourism services and regulations, as outlined in China's "14th Five-Year Plan for Tourism Development" [2] - UNESCO and cultural heritage protection agencies are reinforcing the need for precise management systems that meet international standards, creating significant application space for the industry [2] Market Expansion - There is a surge in demand for personalized, contactless services and immersive experiences among tourists, particularly in North America, Europe, and emerging destinations in Southeast Asia and Latin America [3] - Major scenic spots are increasingly relying on dynamic pricing, smart navigation, queue optimization, and membership management systems to enhance operational efficiency [3] - Leading companies are transitioning from hardware ticketing providers to comprehensive solution providers that integrate cloud-based SaaS platforms, data analytics, and visitor experience optimization [3] Business Model and ROI Analysis - The revenue model for TMS suppliers is shifting from traditional hardware sales to a hybrid model centered on software and services, ensuring a sustainable income stream [6] - The main revenue streams include: 1. SaaS subscription and licensing fees, charged annually or monthly based on system modules, visitor throughput, or data storage [6] 2. Data value-added services and operational optimization, leveraging anonymized visitor behavior data for consulting fees or data interface usage [6] 3. Hardware and system integration fees, which are the primary revenue source in the initial phase [6] Scenic Area ROI Analysis - The return on investment (ROI) for scenic areas implementing TMS systems is reflected in cost savings and strategic enhancements in revenue and visitor experience [7] - Key benefits include: - Reduction in operational costs and efficiency improvements through automation of ticketing and entry systems [7] - Revenue growth and dynamic pricing optimization, enabling real-time analysis of visitor demand [8] - Enhanced safety management and risk mitigation through real-time monitoring and AI emergency response systems [8] Cost Advantages of TMS Automation - Direct reduction in labor costs and structural optimization by replacing manual ticketing and monitoring with automated systems [10] - Decreased operational energy and facility maintenance costs through IoT integration and preventive maintenance systems [11] - Significant reduction in risks and indirect losses by providing real-time capacity monitoring and automated emergency plans [12]
“十四五”海北旅游入账151.25亿元
Xin Lang Cai Jing· 2026-01-08 19:02
推动文旅与体育、康养、研学等业态深度融合,举办祁连山超级马拉松等活动,让"赛事流量"转化 为"消费增量"。整合全州红色资源,31处红色教学点串联成线,使原子城成为全国红色旅游融合发展的 典范。藏绣、唐卡等非遗代表性项目走进景区,实现文化价值与市场活力的双向赋能。温泉康养、星空 露营、生态研学等新业态不断涌现,构建起"四季有景、全年可游"的全域旅游格局。 着力构建"快进慢游"立体交通网络,公路、铁路与机场联动发力,串联全州重点景区的景观道、旅游驿 站贯通成线,核心景区半小时可达的便捷出行圈逐步形成。推进智慧旅游建设,实现重点景区WiFi全 覆盖等,"海北旅游"线上服务平台提供线路查询、导览讲解等一站式服务,让出行更便捷高效。建立旅 游投诉快速处理机制,开展文旅市场专项整治,严查不合理低价游等违规行为,持续优化全州消费环 境。 海北州编制专项规划明确"一核引领、两带联动、三区协同"的空间布局,将红色传承、生态保护、民俗 活化深度融入产业发展全局,出台系列扶持政策与奖励细则等,形成上下联动、政企协同、全域推进的 发展格局。深挖全州"山、湖、林、草、鸟、兽"生态资源,构建起"观湖、观花、观鸟、观羚、观鱼"五 维旅游体 ...
“期待尼中两国不断深化文旅合作”
Ren Min Ri Bao· 2026-01-03 22:04
"瑰丽的七彩丹霞、庄严的大佛寺、恢宏的莫高窟,丰富的自然文化遗产令人叹为观止!"尼泊尔双七旅 行社总经理比什维什·什雷斯塔日前在接受本报记者采访时这样描述中国之行的所见所闻。近日,他和7 名尼泊尔旅游业同行应邀参加2025年中国国际旅游交易会,10天的行程不仅让他收获业务合作意向,更 加深了对中国的了解。 甘肃是此次中国行的首站,壮美的自然风光和多元的历史文化,给他们留下深刻印象。"甘肃之旅让我 们格外惊喜:古老、精美的文化遗产得到妥善保护,当地对历史文化保护和旅游开发的融合发展做出有 益探索,积累了丰富经验,给尼泊尔开发文旅资源带来启发。"什雷斯塔说。 敦煌旅游的沉浸式体验设计,让户外探险旅游公司总经理卡彦·拉杰·夏尔马赞叹不已。"文化导览、专业 讲解以及现场互动等,显著提升了游客的体验度和满意度。"夏尔马表示,展览呈现了古丝绸之路上的 文化艺术传播,让他产生强烈共鸣。尼中交往源远流长,为两国深化旅游合作和人文交流提供了丰厚土 壤。 "中国的海洋景观和水上运动资源对尼泊尔游客颇具吸引力。"纳加仑说,随着尼泊尔旅游从业者更加深 入了解中国各地风土人情和旅游资源,"期待尼中两国不断深化文旅合作,共同实现多元化发 ...
香港“兴”观察丨“盛事之都”的活力答卷
Xin Lang Cai Jing· 2026-01-02 18:29
(来源:千龙网) 新华社香港1月2日电 九龙湾畔,启德体育园主场馆内灯火通明。专业气垫平移设备与起重吊具精准协 作,95%真草与5%人造草交织的混合草皮正通过特殊移动草坪技术,平稳托起、有序转运至专属苗 圃。 启德体育园策略发展总监邓竟成说:"第十五届全国运动会比赛结束,我们把草坪'拎走',主场馆就能 变身文艺演出的场地,为各种高水平活动提供量身定制的配套设施和服务。" 自2025年3月1日启德体育园正式启用以来,为应对体育赛事、演唱会、文化庆典等不同需求,启德主场 馆已完成10次以上"草坪接力"的精密操作。 盛事红利激活全城经济 距主场馆不远的香港老字号茶餐厅祥香园启德分店,正经历开业以来的客流高峰。 餐厅负责人梁先生说,随着盛事密集举办,游客占比持续攀升,大型盛事对餐厅收入直接贡献超两成。 他说,盛事期间几乎忙得"脚不沾地","不少游客会按照社交媒体的推介点餐,还会主动询问本地特色 菜和周边游玩好去处"。 全运会的"盛事红利"如涟漪般向九龙地区乃至全港扩散。为更好接待游客,商家纷纷推出特色服务与优 惠活动:酒店推出体育赛事、文艺演出相关套餐,餐馆创新菜品与明星特饮,强化本地餐饮与盛事的联 动体验。 202 ...
@旅友们,“十五五”规划建议将这样增强旅游获得感
Xin Hua Wang· 2025-12-29 06:14
Core Viewpoint - The article emphasizes the importance of enhancing the quality and diversity of tourism products and services in order to build a strong tourism nation and improve the overall travel experience for citizens [3][4]. Group 1: Tourism Development Strategies - The focus is on enriching high-quality tourism product supply and improving the quality of scenic spots and resorts to better meet diverse and personalized travel demands [4]. - There is a call for comprehensive improvement in tourism service quality, including strengthening market regulation and safety management in the tourism sector [4]. - The development of smart tourism and enhancement of public tourism services are highlighted as essential for improving the travel experience for the public [4]. Group 2: Cultural Integration in Tourism - The integration of culture into tourism products and services is emphasized, aiming to allow people to appreciate both natural beauty and cultural richness [4]. - The article advocates for deepening the fusion of culture and tourism, promoting cultural tourism as a means to empower economic and social development [3].
神州租车亮相2025旅交会 开启海南自贸港智慧旅游新篇
Jing Ji Wang· 2025-12-25 08:29
同时,在海南政府的支持和指导下,神州租车自动驾驶旅文生态已经形成了一个清晰的逻辑闭环: 以智能硬件打造移动空间,借智慧导游填充内容与交互,凭生态配套延伸服务链条,最终由数据资产驱 动系统持续进化。因此,神州租车智能驾驶旅文生态是以"车"为智慧移动空间,重塑"人-车-景"交互关 系,将路途时间转化为沉浸式价值体验,真正实现"全员享受,全程自在"的美妙旅程。 为完善生态服务体系,神州租车同步启动"SPACE Z神州驿站"建设计划。首个驿站已于海南木兰湾 投入运营,提供AI互动游戏、机器狗导览、新能源快充等服务,并向神州租车所有燃油车、新能源车 及智能驾驶用户开放。同时,神州租车将沿线门店进行智慧升级,除租车服务外,还增加用户换车接驳 及"旅游信息站"功能,提供周边景点介绍和线路推荐,将一次单纯的租车交易转变为完整的服务体验。 因此,智能驾驶旅文生态不仅创造了新型旅行方式,更打造了全新的旅游消费模式。人、车、景的 关系正在被重新定义,旅途本身成为目的地的重要组成部分。它让自驾游用户更高频地踏上旅程,同时 帮助没有驾照的用户走出家门,有效扩大旅游消费群体基础。 近日,2025 中国国际旅游交易会在海南正式开幕。作为海 ...
神州租车亮相2025旅交会
Huan Qiu Wang· 2025-12-23 07:58
Core Insights - The 2025 China International Tourism Trade Fair has opened in Hainan, attracting representatives from over 100 countries and regions, focusing on new opportunities for the open development of the free trade port's cultural and tourism industry [1] - Shenzhou Car Rental launched an autonomous driving travel and tourism ecological solution during the fair, highlighting the L4-level autonomous driving service on Hainan's eastern ring road as a key innovation in smart tourism [1][2] - The fair features a "Sunshine Hainan Exhibition Area" of over 12,000 square meters, promoting Hainan as a "world-class tourist destination" post-closure, integrating all 18 cities and counties into six themed tourism routes [1] Company Developments - Shenzhou Car Rental is leveraging the over 400-kilometer eastern ring road in Hainan to create L4-level autonomous driving tourism services, connecting popular tourist attractions [2] - The company has established a clear logical loop for its autonomous driving tourism ecosystem, utilizing smart hardware, interactive content, and data-driven system evolution to enhance the travel experience [2][3] - The launch of the "SPACEZ Shenzhou Station" initiative aims to enhance the service ecosystem, with the first station operational in Hainan, offering AI interactive games, robotic dog tours, and fast charging for electric vehicles [3] Industry Trends - The integration of technology and tourism through Shenzhou Car Rental's smart driving tourism ecosystem serves as an innovative model for the industry, providing a smart travel solution [4] - The company plans to deepen technological applications around tourism scenarios, aiming to offer more convenient and diverse travel options for visitors in the future [4]
当智能驾驶遇上环岛风光!神州租车亮相2025旅交会 开启海南自贸港智慧旅游新篇
近日,2025中国国际旅游交易会在海南正式开幕。作为海南自由贸易港全岛封关运作后迎来的首个国家 级高规格国际展会,本次大会吸引了全球超100个国家和地区的旅游机构代表参与,聚焦自贸港文旅产 业开放发展新机遇。神州租车在展会期间发布自动驾驶旅文生态解决方案,其落地的海南环岛旅游公路 东线L4级自动驾驶服务,成为本次旅交会智慧旅游创新亮点。 2025中国国际旅游交易会上,海南作为东道主打造了面积超1.2万平方米的"阳光海南展区",以"中国自 贸港世界度假岛"为核心定位,将全岛18个市县融入六大主题旅游线路组团,既集中展示了丰富的旅游 资源,更向全球传递出封关运作后,海南迈向"更开放、更便利、更具吸引力的世界一流旅游目的地"的 发展信号。 这一战略布局为文旅与科技的深度融合提供了绝佳场景。神州租车副总裁赵喆在海南馆发表《来海南, 体验自动驾驶环岛旅游新方式》主题演讲时指出,恰逢公司成立18周年,神州租车正凭借全球租车行业 首个自动驾驶的落地应用,实现从传统租车服务向智慧出行生态的关键转型,而海南正是这一转型的核 心实践载体。 神州租车副总裁赵喆介绍神州租车自动驾驶旅文生态 赵喆介绍,神州租车已依托全长超400公里的 ...
智慧旅游票务管理系统,旅游景区多业态管控平台,景区票务系统厂家
Sou Hu Cai Jing· 2025-12-16 09:12
在文旅产业蓬勃发展、游客需求日益多元化的当下,传统票务管理模式面临着效率低下、数据分散、体验不佳等诸多难题。启点创新智慧旅游票务管理系统 凭借前沿的技术架构与丰富的功能模块,为景区、主题公园、文化场馆等文旅场所打造了一套全场景、智能化、一站式的票务解决方案,推动票务管理向精 细化、高效化、个性化方向升级。 障游客个人信息与交易数据的安全可靠。 二、核心功能:重塑票务管理全流程 启点创新智慧旅游票务管理系统围绕票务销售、验票入园、数据分析等核心环节,提供了一系列创新功能,实现了票务管理全流程的智能化升级。 一、技术架构:打造坚实数字底座 启点创新智慧旅游票务管理系统基于先进的云计算、大数据、物联网与人工智能技术构建,形成了"前端交互-中台处理-后端支撑"的立体化技术架构,为系 统的高效运行与灵活扩展提供了坚实保障。 前端交互层:多元渠道无缝对接 系统支持多渠道售票与验票,涵盖官方网站、微信公众号、小程序、第三方OTA平台(如携程、美团等)、自助售票机以及线下窗口等。游客可根据自身习 惯与需求,自由选择购票渠道,实现随时随地便捷购票。同时,系统支持多种票种类型,包括成人票、儿童票、学生票、老年票、团体票、年卡、季 ...
辉煌“十四五” 壮美新答卷 | 广西文旅焕新出彩 诗与远方触手可及
Guang Xi Ri Bao· 2025-12-14 02:22
靖西市古龙山·通灵大峡谷景区,拥有世界级喀斯特瀑布群和中国最大的原生态洞穴峡谷,曾鲜为 人知。"我们将峡谷的资源进行整合,打造沉浸式山水实景体验。"景区营销部人员赵女士说,目前景区 已成为游客到广西旅游的重要目的地之一,仅今年8月,景区接待游客量就突破了21.9万人次。类似的 实例不胜枚举。"十四五"期间,广西新增3家国家5A级旅游景区,总数达10家;国家级旅游度假区增至 4家;成功创建6个国家级旅游休闲街区、15个国家级夜间文化和旅游消费集聚区、5个国家文旅消费试 点城市和53个全国乡村旅游重点村(镇)。 与此同时,广西同步推进智慧文旅建设,持续提升旅游景区、旅游度假区等智慧化、智能化水平, 让旅游体验从传统观光向智慧体验转变。 在南宁"元境空间"文旅元宇宙数字体验馆,游客戴上VR设备即可"漫游漓江";广西规划馆·恐龙奥 秘科学馆内,孩子们通过3D重建的恐龙全息影像,便可直观了解远古生物奥秘;北海银滩上,游客通 过与类人型机器人对话,就能了解详细的旅游攻略…… 如今,人工智能深度赋能广西文旅产业吃、住、行、游、购、娱等场景,崇左花山、贺州紫云洞、 南宁之夜等一批"科技+文旅"项目深受游客青睐,"一键游广西" ...