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Instacart(CART.US)因AI定价工具遭FTC调查,盘前下跌逾6%
智通财经网· 2025-12-18 12:29
Core Viewpoint - Instacart's stock price fell by 6% following reports of an investigation by the Federal Trade Commission (FTC) into its AI pricing tool, Eversight, which has been criticized for significant price discrepancies among similar grocery items [1] Group 1: FTC Investigation - The FTC has issued a civil investigative demand to Instacart, seeking information about its Eversight pricing tool [1] - A study involving 437 shoppers across four cities found an average price difference of about 7% for the same grocery items on Instacart [1] - The FTC expressed concern over media reports regarding Instacart's alleged pricing practices, stating it does not comment on ongoing investigations [1] Group 2: Instacart's Response - Instacart stated that recent reports inaccurately conflate A/B price testing, dynamic pricing, and monitoring pricing, misrepresenting how its pricing tests operate [2] - The company clarified that it does not use personal information or demographic data to set prices on its platform, emphasizing that retail partners control the base prices [2] - Instacart addressed concerns related to Target, explaining that it uses publicly available price information as a starting point and adds a fee to cover operational costs, noting that it has ended certain pricing tests at Target stores [2]
美国FTC调查生鲜电商Instacart的AI定价工具
Xin Lang Cai Jing· 2025-12-18 00:02
据知情人士称,美国联邦贸易委员会(FTC)正在调查生鲜杂货电商Instacart,该公司正因为其AI驱动 的定价工具而受到批评。 消息人士称,FTC已向Instacart发出民事调查要求,并寻求有关Instacart的Eversight定价工具的信息。 该软件允许Instacart上的零售商使用人工智能试验不同的价格,但最近的一项研究显示,不同的购物者 在Instacart上购买同样的杂货,得到的价格不同,这招致了批评。 这份由进步派团体Groundwork Collaborative、Consumer Reports 与新闻组织More Perfect Union于周二发 布的研究,邀请来自四座城市的437名购物者,在Instacart App中于同一家零售商选取相同商品加入购物 车,以观察是否出现定价差异。结果显示,近75%的测试商品对不同使用者呈现不同价格。针对同一家 店、同一篮商品的比较中,总价格最多可相差约7%。Groundwork表示,若此差距持续一年,等同于每 年约1200美元的成本差异。 据知情人士称,美国联邦贸易委员会(FTC)正在调查生鲜杂货电商Instacart,该公司正因为其AI驱动 ...
新指南新在哪?平台反垄断新指南发布:AI定价、生态封禁等八大场景划出合规红线
3 6 Ke· 2025-11-20 07:33
Core Viewpoint - The release of the "Internet Platform Antitrust Compliance Guidelines (Draft for Comments)" marks a significant step in China's regulatory framework for platform economies, particularly following the "Double Eleven" shopping festival, addressing new competitive issues that emerged during this period [1][10]. Group 1: Regulatory Positioning - The new guidelines and the previously issued "Price Behavior Rules" form a comprehensive regulatory system, with the former focusing on platforms with significant market power while the latter applies to all operators [2][3]. - The "Price Behavior Rules" aim to maintain basic price order and transparency, while the new guidelines specifically target monopolistic risks and behaviors of dominant platforms [3]. Group 2: Key Breakthroughs in the New Guidelines - The new guidelines introduce an "ecological" perspective, emphasizing the responsibility of platform managers in maintaining healthy platform ecosystems [6]. - The guidelines require platforms to conduct self-examinations of their algorithms, addressing risks associated with algorithmic collusion and ensuring compliance through dynamic monitoring [7][8]. - Eight specific risk scenarios are provided in the guidelines, enhancing operational clarity for platforms and addressing potential anti-competitive behaviors [9]. Group 3: Addressing Issues from "Double Eleven" - The guidelines prohibit irrational price wars initiated by dominant platforms, establishing boundaries for competitive practices during promotional events [11]. - The use of AI for price discrimination and customer profiling is restricted, ensuring that platforms cannot justify differential pricing based on user data [12]. - The guidelines protect merchants' pricing autonomy, preventing platforms from coercing them into participating in promotional activities or bearing costs that should be the platform's responsibility [13][14]. - Restrictions on "blocking and shielding" behaviors are detailed, promoting interconnectivity and reducing operational costs for merchants [15]. Group 4: Conclusion - The "Internet Platform Antitrust Compliance Guidelines" establish a more refined and forward-looking compliance framework, guiding platform economies towards high-quality development driven by technology and ecological cooperation [16].
一年3次调价,连Salesforce都搞不定,AI定价到底难在哪?
3 6 Ke· 2025-07-24 11:20
Core Insights - The rise of AI and usage-based billing is fundamentally reshaping the business models and organizational structures of SaaS companies, as highlighted by Metronome's rapid growth and adaptation in this new landscape [1][21]. Pricing Transformation - Pricing is no longer just a financial action but an integral part of the product experience, necessitating a shift in how companies approach billing systems [3][18]. - The traditional SaaS pricing model has evolved through three stages: On-Prem (perpetual licensing), Cloud (seat-based subscriptions), and now to the AI era, which focuses on value generated [4][5]. Challenges of Usage-Based Billing - Implementing usage-based billing presents significant challenges, including the need for real-time monitoring, complex pricing logic, and the necessity for financial-grade data accuracy [7][9][10]. - Companies must adapt their entire operational framework to align with usage-based pricing, requiring a comprehensive redesign of their business engines [11][13]. Organizational Restructuring - The shift to usage-based billing necessitates a redefinition of roles across departments, including sales, customer success, product teams, and finance, to ensure alignment with customer usage and value delivery [14][16][17]. - CEOs play a crucial role in driving this transformation by setting clear timelines and responsibilities for the transition to usage-based models [17]. Value as a Brand Strategy - Pricing strategies are increasingly viewed as a market weapon, with companies leveraging innovative pricing models to enhance brand perception and customer engagement [20]. - The AI-driven market is entering a phase where the ability to effectively implement usage-based pricing will determine competitive advantage and market leadership [22][23]. Conclusion - Usage-based billing is not merely a pricing strategy but a foundational element of future AI enterprise organizational structures, requiring updates across product design, sales incentives, financial logic, and technical systems [23].
240 款 AI 软件定价分析:从席位到成果,AI 定价的五种趋势
Founder Park· 2025-06-12 12:13
Core Viewpoint - Traditional pricing models are becoming ineffective due to value misalignment and cost pressures, leading to a rising demand for disruptive pricing strategies in software companies [3][6]. Group 1: Trends in AI Pricing - A study of over 240 software companies revealed five key trends in AI pricing, indicating a shift from traditional fixed pricing to hybrid pricing models [4][11]. - The proportion of fixed fee subscriptions decreased from 29% to 22%, while hybrid pricing models increased from 27% to 41% [11]. - More than half of the surveyed companies (53%) have integrated AI functionalities into their core software products [9]. Group 2: Challenges and Considerations - Many companies are unprepared for the rapid changes in pricing models, with 75% of software companies adjusting their pricing strategies in the past year [51]. - There is a significant personnel gap in pricing analysis and market insight, with many companies still relying on outdated tools like Excel [52][53]. - The complexity of pricing structures, especially with the introduction of AI, leads to confusion among buyers, who prefer direct communication over static price lists [50][48]. Group 3: Future of Pricing Models - The industry is transitioning from ownership to rental and then to usage-based pricing, which could fundamentally change how software companies operate [57]. - Companies are increasingly leaning towards outcome-based pricing, which ties pricing to the results delivered to customers [56][36].
240 款 AI 软件定价分析:从席位到成果,AI 定价的五种趋势
Founder Park· 2025-06-12 12:12
Core Viewpoint - Traditional pricing models in the software industry are becoming ineffective due to value misalignment and cost pressures, leading to a rising demand for innovative pricing strategies, particularly in SaaS and AI hybrid products [3][6]. Group 1: Trends in AI Pricing - A study of over 240 software companies revealed five key trends in AI pricing, indicating a shift from fixed and seat-based pricing to hybrid pricing models [4][11]. - The proportion of companies using fixed fee subscriptions decreased from 29% to 22%, while those adopting hybrid pricing rose from 27% to 41% [11]. - More than half (53%) of respondents are integrating AI features into their core software products, highlighting the increasing convergence of AI and software [9][10]. Group 2: Hybrid Pricing Models - Hybrid pricing, which combines subscription and usage-based models, has become the mainstream approach, allowing companies to meet diverse customer needs while maintaining simplicity [16][20]. - Companies like Clay have successfully implemented hybrid pricing strategies, offering small discounts and allowing unused credits to roll over, enhancing customer retention [17][20]. - The popularity of hybrid pricing stems from its ability to integrate into existing pricing structures without causing significant disruption [18][20]. Group 3: Challenges in Pricing Transition - As more AI products adopt hybrid pricing, companies face challenges in developing suitable pricing strategies, as there are numerous potential combinations [21]. - The transition to outcome-based pricing is slow, with only 5% of respondents currently using this model, while 25% expect to adopt it by 2028 [27]. - Companies must address four critical factors (CAMP: Consistency, Attribution, Measurability, Predictability) to successfully implement outcome-based pricing [35][36][37][38]. Group 4: Price Transparency - The trend towards price transparency is often overestimated, as many companies still struggle with complex pricing structures and fear that pricing will overshadow their value proposition [39][42]. - While companies with lower average contract values (ACV) tend to publish pricing information, this practice is less common among larger firms [44]. - Increased pricing complexity, such as hybrid models with AI credits, leads buyers to prefer direct communication over relying solely on online pricing [46]. Group 5: Preparedness for Pricing Changes - The rapid evolution of AI technology necessitates a reevaluation of existing pricing models, with 75% of software companies adjusting their pricing strategies in the past year [48]. - Many companies lack the necessary personnel and tools to support strategic pricing decisions, resulting in a gap in capabilities [49][50]. - As companies grow, pricing often becomes a contentious issue among various departments, leading to a lack of clear ownership and strategic direction [52]. Group 6: Future of Pricing Models - There is optimism regarding usage-based and hybrid pricing models as transitional phases towards more sophisticated outcome-based pricing [53]. - The evolution of pricing models reflects a broader shift in the software industry from ownership to rental and then to usage-based models, ultimately aiming to align supplier accountability with customer outcomes [54].