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让游客失了安全感,文旅卷了也白卷
经济观察报· 2025-06-06 13:48
在这个互联网时代,文旅经营者不要怀有一丁点儿侥幸心理。 只要发生一次破坏游客安全感的事件,此前积累的声誉很可能 就白费了。这不怪公众矫情,因为游客的安全感就是文旅的生 命线。 作者:言咏 封图:图虫创意 最近文旅业有两件事牵动人心。一是游客入住杭州西溪紫金港亚朵酒店时,发现枕套上印着一家医 院的logo。涉事酒店在6月3日发文致歉,称问题的根源是洗涤供应商出现了严重工作失误,酒店已 停止与此供应商的合作。虽然犯错的源头是洗涤供应商,但酒店显然难辞其咎,布草洗涤完成送回 后,酒店没有把好检验关,不然不会出现这样低级的漏洞。另外,布草洗涤行业是否违背了相应规 范,把酒店枕套和医院枕套混洗,也让人生疑。 另一件事发生在三亚。一名27岁的女游客晚上在酒店附近散步时被不明物咬伤脚趾,辗转两家医 院后不治身亡。家属怀疑是被毒蛇咬伤,质疑首诊医院存在误诊,延误了治疗;第二家医院抢救措 施也有所失当。三亚市卫健委在6月3日启动调查。涉事医院救治过程是否存在过错,还需要等待 进一步的调查结果,但这一极端个案背后,多少还是反映了当地在应急救治上的拖沓和无力。 这两件事之所以引起公众的强烈关注,是因为它们都击破了旅游的安全感。如果 ...
君亭酒店: 2024年年度权益分派实施公告
Zheng Quan Zhi Xing· 2025-06-06 10:15
Core Viewpoint - The company has announced its 2024 annual profit distribution plan, which includes a cash dividend of 1.5 RMB per 10 shares for all shareholders, subject to adjustments based on changes in total share capital [1][2]. Summary by Sections Profit Distribution Plan - The profit distribution plan was approved at the shareholders' meeting held on May 22, 2025, with a total share capital of 194,451,046 shares as the basis for the distribution [1]. - A cash dividend of 1.5 RMB (including tax) will be distributed for every 10 shares held, with adjustments made if the total share capital changes before the distribution [1]. Dividend Payment Details - The cash dividend will be distributed to all shareholders registered with the China Securities Depository and Clearing Corporation Limited, Shenzhen Branch, as of June 12, 2025 [2]. - The ex-dividend date is set for June 13, 2025 [1][2]. Taxation Information - Different tax rates apply for various categories of shareholders, including a 10% tax for Hong Kong investors holding fund shares and differentiated rates for mainland investors [1]. - The company will not withhold individual income tax at the time of distribution; instead, it will be calculated based on the holding period when shares are sold [1]. Additional Information - The company has provided contact details for inquiries regarding the dividend distribution, including phone numbers and a physical address [3].
高瓴多线出手:从港股IPO到不动产基金,紧抓核心资产新周期
Ge Long Hui· 2025-06-06 10:02
Group 1 - The core viewpoint of the articles highlights the strong performance of the Hong Kong stock market, particularly the significant rise in the share price of Mixue Group, which has increased by over 20% in the past twenty days, reaching a market capitalization of HKD 215.6 billion as of June 5 [1] - Hillhouse Capital has emerged as the largest external institutional shareholder of Mixue Group, participating in cornerstone subscriptions totaling over USD 200 million during its IPO, alongside other notable investors [1] - The Hong Kong stock market has seen a recovery, with the Hang Seng Index rising over 15% since the beginning of the year, prompting Hillhouse to actively invest in sectors such as consumption, technology, and healthcare [2] Group 2 - Hillhouse Capital's secondary market investment strategy has accelerated, with its HHLR Advisors reporting a nearly 23% increase in total holdings from USD 2.887 billion to USD 3.539 billion in the first quarter of 2025 [2] - The focus on Chinese concept stocks has been prominent, with new investments in companies like Atour Group and Li Auto, and increased holdings in firms such as Pinduoduo and NetEase [3] - Hillhouse's alternative asset strategy is also expanding, with the launch of a new real estate fund targeting over USD 2 billion, focusing on sectors like digital infrastructure and healthcare [3] Group 3 - The previous real estate fund by Rava Partners has completed its investments, with significant allocations in India, Japan, and Southeast Asia, indicating a strategic focus on Asian real estate assets [4] - Hillhouse's recent acquisition of a majority stake in Hong Kong's Dash Living and the privatization of Japanese developer Samty Group for approximately USD 1.13 billion further illustrate its aggressive expansion in real estate [4] - The articles emphasize that Hillhouse is actively adjusting its investment strategies in response to changing market dynamics, focusing on high-quality companies in consumption, technology, and healthcare sectors [4]
对高考考点周边酒店餐饮加强监管,海淀区保障考生饮食出行安全
Xin Jing Bao· 2025-06-06 09:06
对考点离家较远的考生来说,高考期间吃什么,吃得是否安全,是考生家长普遍关心的问题。据了解, 开考前一周,海淀区市场监管局通过建立"线上巡检+线下快检"机制,对考点周边的餐厅及供餐酒店进 行了摸排,并向餐饮单位发放"风险提示书",要求其结合夏季食品安全特点,重点加强食材采购、储 存、加工等关键环节的风险隐患排查工作,从源头上保障考生饮食安全。 新京报讯(记者吴为)全国高考即将举行。海淀区市场监管局聚焦全区29个高考考点周边区域,针对考 生附近酒店住宿消费及用餐需求相对集中的情况,强化考点周边酒店及餐饮单位食品及电梯安全监管, 确保考生饮食和出行安全。 在北京交通大学附属中学考点附近的全季酒店,执法人员通过手机屏幕向记者展示了"非现场监管"的创 新举措,"通过'云监管',就能了解餐饮店后厨环境卫生、从业人员健康状况以及相关台账记录情况, 一旦发现食品安全隐患,会'一对一'进行'线上问诊',确认问题线索后,立即开展现场核查,确保问题 不过夜。" 据执法人员介绍,这种"非现场+精准化"的监管模式,既能最大限度减少对商家正常经营活动的干扰, 又能有效维护考生及家长的切身利益。 此外,海淀区市场监管局还提醒酒店行业经营者 ...
一周文商旅速报(6.02—6.06)
Cai Jing Wang· 2025-06-06 07:58
Group 1: Domestic Travel Trends - During the 2025 Dragon Boat Festival holiday, domestic travel reached 119 million trips, a year-on-year increase of 5.7% [1] - Total domestic travel expenditure during the holiday was 42.73 billion yuan, reflecting a year-on-year growth of 5.9% [1] - In Beijing, 8.21 million tourists were received during the holiday, marking a 5.4% increase compared to the previous year [1] - Beijing's tourism revenue during the holiday was 10.77 billion yuan, up 6.7% year-on-year [1] Group 2: Commercial Developments - The Wuhan Shanshan Outlets project is 95% complete, with the first batch of merchants expected to enter by mid to late June [2] - The project covers approximately 130,000 square meters and aims to attract over 250 well-known brands, marking Hubei's first lakeside outlet [2] Group 3: Corporate Investments - Haichang Ocean Park announced a strategic investment from Xiangyuan Holdings, involving the issuance of 5.1 billion new shares at a subscription price of 0.45 HKD per share, totaling 2.295 billion HKD [3] - The subscription price represents a discount of approximately 46.43% compared to the previous trading day's closing price [3] - If successful, Xiangyuan Holdings will become the controlling shareholder of Haichang Ocean Park [3] Group 4: Corporate Actions - Jinjiang Hotels plans to issue H-shares overseas and list on the Hong Kong Stock Exchange to enhance its global strategy and improve governance transparency [4] - The proposed issuance will not exceed 15% of the total share capital post-issuance, with an option for overall coordinators to exercise an additional 15% over-allotment [4] Group 5: Operational Issues - At the Atour Hotel in Hangzhou, a "hospital pillowcase" incident led to the hotel being removed from the Atour Group's app and mini-program [5] - The hotel acknowledged a serious operational oversight due to a supplier's error and has terminated its relationship with the supplier [5] - The hotel has conducted a thorough inspection of all room linens to prevent similar issues in the future [5]
招商证券:端午旅游收入符合预期 静待暑期休闲旅游需求释放
智通财经网· 2025-06-06 07:39
智通财经APP获悉,招商证券发布研报称,据文化和旅游部数据中心测算,2025年端午假期期间,全国 国内出游1.19亿人次/+5.7%;国内出游总花费427.30亿元/+5.9%。出入境旅游日均196.9万人次,同比 +2.7%。综合来今年端午假期旅游收入表现平稳,出行人次保持中个位数增长趋势,人均消费能力整体 保持稳定,受降雨等极端天气因素影响,旅游人次&人员流动量等数据略低于预期,大盘旅游出行需求 表现相对平淡,建议后续关注暑期休闲旅游需求释放推动行业景气度上行。 招商证券主要观点如下: 整体情况:旅游收入稳健增长,出行需求表现平淡 经文化和旅游部数据中心测算,2025年端午节假期期间,全国国内出游1.19亿人次/+5.7%;国内出游总 花费427.30亿元/+5.9%。出入境旅游日均196.9万人次,同比+2.7%(官方预期215万/+12.2%,表现弱于预 期)。综合来看,今年端午假期旅游收入表现平稳,出行人次保持中个位数增长趋势,人均消费能力整 体保持稳定,受降雨等极端天气因素影响,旅游人次&人员流动量等数据略低于预期。 细分板块中,或受制于运力修复放缓,整体出境需求表现今年以来首次弱于大盘,低线城市 ...
五星级酒店大逃杀,为什么万豪笑到了最后?
远川研究所· 2025-06-06 04:13
Core Viewpoint - The high-end hotel industry in China is undergoing significant changes, facing challenges from both domestic competition and shifting consumer preferences, leading to a decline in traditional revenue sources and a need for innovation in service offerings and customer engagement [4][10][35]. Group 1: Historical Context and Market Dynamics - The emergence of five-star hotels in China began in the 1980s with foreign brands like Hilton and Marriott taking the lead, benefiting from favorable policies and market conditions [3]. - Over time, domestic hotel brands have gained traction, causing foreign hotels to lose their dominant position, with many international hotel groups reporting poor performance in the Greater China region [4][6]. - The investment return rate for five-star hotels in China is low, ranging from 0.3% to 4%, indicating that many high-end hotels are not profitable despite their prestigious status [6][9]. Group 2: Current Challenges and Consumer Behavior - The high-end hotel sector is experiencing a decline in traditional customer bases, such as government receptions and business travel, due to policy changes and cost-cutting measures by companies [18][12]. - Consumers are increasingly seeking unique and personalized experiences, leading to a shift in demand from mere accommodation to integrated lifestyle offerings [28][30]. - The collaboration between high-end hotels and local platforms like Meituan is seen as a strategic move to tap into younger consumer segments and enhance customer loyalty through innovative membership programs [20][25]. Group 3: Strategic Responses and Innovations - Major hotel chains like Marriott are adapting by diversifying their offerings, including food and beverage services, to attract a broader customer base and improve profitability [31][33]. - The partnership with Meituan has resulted in a significant increase in bookings, particularly among younger consumers, highlighting the effectiveness of leveraging local platforms for customer acquisition [22][25]. - High-end hotels are exploring new business models that integrate various lifestyle elements, aiming to create a more holistic experience for guests beyond just accommodation [30][34].
恒指收升252点,三日共涨749点
Guodu Securities Hongkong· 2025-06-06 03:13
· 2025 年 6 月 6 日 恒指收升 252 点 三日共涨 749 点 恒指昨日高开 174 点报 23828,随后反复造好,最 多升 257 点,高见 23911 后升幅一度收窄至只有 78 点, 低见 23732,但午后再见买盘支持,更挨近全日高位收 市。恒指最终收报 23906,升 252 点或 1.1%;国指升 1.3%,报 8684;科指涨 1.9%,报 5319。全日成交 2220.26 亿,当中北水净流入 20 亿元。 阿里巴巴(09988)升 3.2%,造 118.3 元;美团 (03690)涨 2.6%,造 144.4 元;快手(01024)飙 5%,造 54.5 元;华润置地(01109)全日升 3.6%,收 26.2 元; 恒地(00012)全日涨 4.5%,收 24.3 元;但东方海外 (00316)跌 5.9%,报 128.3 元,为包尾蓝筹。 中国服务业快速扩张,5 月财新中国服务业 PMI 录 得 51.1,港股连升两日共涨 497 点后,全日再扬逾两百 点,3 日共飙 749 点或 3.2%,更是 3 月 21 日后逾两个 月高位收市。 国都港股操作导航 | 海外市场重要 ...
跨场景融合激发酒旅产业新需求 国内首个酒店商家AI工具发布
Guang Zhou Ri Bao· 2025-06-06 02:55
Group 1 - The hotel accommodation industry in China is experiencing rapid growth and transformation, driven by digitalization and the integration of AI technology [1][2] - In the past year, the demand for cross-scenario accommodation services has surged, with "accommodation + dining" demand increasing by nearly 87%, "accommodation + entertainment" by 99%, and "accommodation + flight" by 36% [2][3] - The introduction of the AI tool "Meituan Jibai" aims to enhance operational efficiency for hotel merchants and is expected to significantly improve the online service rate in the hospitality industry [3] Group 2 - The shift from focusing solely on business growth to emphasizing ecosystem development marks a significant change in Meituan's role in the accommodation sector [2] - The online rate in the hotel and tourism industry is predicted to see exponential growth with the advent of AI, with Meituan's AI customer service achieving a problem-solving rate of 95% [3] - The evolving consumer preferences, particularly among younger demographics, are driving new demands for convenience and efficiency in accommodation services [2][3]
人形机器人会干掉哪些酒店岗位?
Hu Xiu· 2025-06-06 00:27
Group 1 - The article discusses the emergence of humanoid robots in various service sectors, particularly in hotels, highlighting their potential to replace human labor in tasks such as reception, luggage handling, and security [1][19][32] - IDC predicts that the global market for humanoid service robots will reach nearly $93.9 billion by 2030, with a compound annual growth rate of 86.2% starting from 2025 [13] - The article emphasizes that humanoid robots possess advanced capabilities for execution and judgment, making them more suitable for complex tasks compared to traditional delivery robots [11][30] Group 2 - The hotel industry is identified as a primary target for humanoid robots due to its challenges with high labor costs, complex processes, and inconsistent service quality [19][20] - Current robots in hotels are primarily delivery robots, which lack the ability to handle complex interactions and customer service issues [21][25] - The article mentions that traditional delivery robots have limitations, such as being unable to manage complaints or recognize customer emotions, which humanoid robots could potentially address [25][30] Group 3 - The introduction of humanoid robots in hotels is seen as a significant advancement, with the potential to enhance operational efficiency and customer experience [28][32] - The article notes that humanoid robots can perform multiple roles, such as bellhop, security, and reception, without the issues of human labor, such as absenteeism or wage increases [32][35] - However, the article cautions that the integration of humanoid robots into hotel operations will take time due to the complexity of the hospitality environment and the need for robots to handle unpredictable situations [41][42] Group 4 - The pricing of humanoid robots, starting from tens of thousands to hundreds of thousands, raises questions about return on investment and operational feasibility for hotels [15][45] - The article suggests that while humanoid robots can partially replace human roles, they are not expected to fully take over hotel staff positions in the immediate future [48] - The future of the hotel industry may involve a shift towards roles that manage and design services around robotic systems rather than traditional labor [50][51]