汽车后市场服务
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看2026|赵鹏宇:不断加大市场扶持力度,提高商户运营效率
Bei Ke Cai Jing· 2025-12-31 11:33
对于企业而言,针对中央经济工作会议提出的持续扩大内需等议题会有哪些举措?2026年有哪些战略发展目标?新京报贝壳财经记者就此采访了立擎智 动(山西)汽车科技集团副董事长赵鹏宇。 站在"十五五"新程待启的关键时点,如何看待2026年的经济形势?2026年经济工作怎么干?新京报贝壳财经推出《看2026:十五五·启新程》专题报 道,汇聚监管部门、知名学者和领军企业家,解读政策脉络,洞察趋势变化。 其中,2026年途途捷保会不断加大市场扶持力度,降低合作企业或商户(修理厂)运营成本,同时在服务产品方面加大研发投入,升级优化移动维保专 项作业车各项功能,进一步提高商户运营效率。 新京报贝壳财经:2026年,公司在业绩增长、产品创新、业务线拓展等方面有何战略发展目标? 赵鹏宇:2026年将在全国范围内部署或投放移动专项作业车及移动展销车1000台左右,做到全国主要城市基本覆盖。 立擎智动(山西)汽车科技集团副董事长赵鹏宇 受访者供图。 新京报贝壳财经:中央经济工作会议提出持续扩大内需、优化供给,做优增量、盘活存量,因地制宜发展新质生产力,对此,贵司会有哪些具体举措? 赵鹏宇:立擎集团致力于打造全域可移动商业空间,涉及商/ ...
途虎养车门店突破8000家 系统化能力引领汽车后市场新范式
Xin Lang Cai Jing· 2025-12-24 10:33
纵观全球服务业发展进程,头部连锁品牌往往成为衡量一个市场成熟度与规范度的关键标尺。从麦当劳、星巴克到沃尔玛、开市客,规模化、可复制的商 业模式,构成了现代服务业崛起的底层逻辑。 在中国,这一规律正迎来新的注解者——途虎养车。 2025年12月23日,途虎养车对外宣布工场店数量正式突破8000家,覆盖全国347个城市、1920个县域。这一数字,已超越麦当劳中国约7500家门店的规 模,标志着途虎不仅是中国汽车后市场的绝对龙头,更成为本土连锁服务业发展的新标杆。自今年4月突破7000家以来,短短8个月内新增1000家,"途虎 速度"背后,是一场由技术、数据与系统能力驱动的深度产业变革。 这并非简单的规模竞赛。在汽车后市场这片曾以"散、乱、小"著称的土壤上,途虎用十余年时间,构建了一套从前端用户体验、到中台运营管理、再到后 端智能供应链的完整数字化基础设施。8000家门店不仅是地理意义上的覆盖,更是其系统能力溢出效应的物理投射。 规模领先:从城市毛细血管到乡镇"最后一公里" 途虎的8000家工场店,织就了一张堪称中国汽车服务领域最密集的线上线下一体化网络。 在高线城市,途虎实现了近乎"基础设施"式的布局。在北上广深 ...
为用户提供多种维保服务,国外的汽车后市场服务为何有吸引力?
Zhong Guo Qi Che Bao Wang· 2025-11-25 04:26
Core Insights - The article emphasizes the growing importance of the automotive after-market services, particularly in the context of winter maintenance in Northern regions, and highlights valuable lessons from international practices [3] Group 1: After-Market Service Models - The U.S. automotive repair industry has developed a standardized and professionalized service model through chain repair shops, ensuring consistent quality across locations [4] - Chain enterprises in the U.S. benefit from economies of scale, allowing them to reduce costs and negotiate better prices for quality parts, enhancing service affordability for consumers [4] - In Europe, the Stellantis Group's EUROREPAR has established a vast service network with over 6,000 stores, balancing quality and cost through a multi-brand and proprietary parts supply model [5] Group 2: Technological Advancements - European automotive maintenance companies are leveraging smart diagnostic systems to enhance service efficiency by quickly identifying vehicle issues through real-time data analysis [5] - The rise of electric vehicles in Europe has prompted the establishment of specialized battery testing and recycling processes, ensuring environmental responsibility throughout the vehicle lifecycle [5] Group 3: Industry Self-Regulation - Canada has implemented a self-regulatory framework through initiatives like the Motorist Assurance Program (MAPC), which sets clear industry standards and provides dispute resolution for consumers [6][7] - The MAPC program fosters a competitive environment by encouraging repair shops to improve service quality and maintain consumer trust through certification [7] Group 4: Customization and Modification Trends - The article discusses the evolution of automotive modification culture in Europe, highlighting the blend of performance enhancement and cultural expression [8] - German modification shops are noted for their precision engineering, achieving performance improvements of 10%-40% while maintaining fuel efficiency and emissions compliance [8][9] - The Italian modification scene is characterized by an artistic approach, merging aesthetic design with mechanical performance, particularly in supercar modifications [9] Group 5: Lessons for Domestic Markets - Industry experts suggest that domestic automotive after-market services should establish comprehensive service standards, focusing on repair processes, parts quality, and pricing [10] - There is a call for enhanced customer relationship management through data analytics to provide personalized services while maintaining standardization [10] - The article advocates for increased investment in technology related to connected vehicles and remote diagnostics to keep pace with trends in electric and smart vehicles [10][11] - Emphasis is placed on the importance of talent development and regulatory frameworks to ensure service quality and industry sustainability [11]
途虎养车(09690)总裁胡晓东:携手乾崑智驾共同打造智能汽车服务网络
智通财经网· 2025-11-21 07:10
据悉,途虎养车此前已通过线上预约、智能排期、优化门店布局等举措积累服务基础。此次合作借助自 动驾驶技术成熟契机,将进一步打通智能服务链路,让汽车服务智能化体验从愿景逐步走向现实。 智通财经APP获悉,11月21日,2025广州国际汽车展览会在广交会展馆启幕,途虎养车(09690)总裁胡晓 东在发布会上表示,公司正在与乾崑智驾深度合作,共同打造智能汽车服务网络。途虎养车的门店系统 将与乾崑智驾的自动驾驶云进行深度的数据互通,实现"车端—云端—门店端"的实时协同。 胡晓东表示,将来,车主不需要把车开到洗车店,而是让车自己前往,洗好后自己开回车位。用户可以 全程无感。这是代客洗车带来的全新体验,更是汽车服务智能时代的雏形。双方合作将推动行业向 "省 心、省时、省力" 的无感体验升级。 ...
途虎养车总裁胡晓东:携手乾崑智驾共同打造智能汽车服务网络
Zhi Tong Cai Jing· 2025-11-21 07:09
胡晓东表示,将来,车主不需要把车开到洗车店,而是让车自己前往,洗好后自己开回车位。用户可以 全程无感。这是代客洗车带来的全新体验,更是汽车服务智能时代的雏形。双方合作将推动行业向"省 心、省时、省力"的无感体验升级。 11月21日,2025广州国际汽车展览会在广交会展馆启幕,途虎养车(09690)总裁胡晓东在发布会上表 示,公司正在与乾崑智驾深度合作,共同打造智能汽车服务网络。途虎养车的门店系统将与乾崑智驾的 自动驾驶云进行深度的数据互通,实现"车端—云端—门店端"的实时协同。 据悉,途虎养车此前已通过线上预约、智能排期、优化门店布局等举措积累服务基础。此次合作借助自 动驾驶技术成熟契机,将进一步打通智能服务链路,让汽车服务智能化体验从愿景逐步走向现实。 ...
商道创投网·会员动态|万高·完成近亿元产业融资
Sou Hu Cai Jing· 2025-11-19 15:44
万高成立于2013年,是中国首家提供汽车全球质保服务的机构,定位为"中国汽车质量保修专家"。公司 深耕汽车质保服务领域13年,致力于构建全链条服务生态,助力中国汽车品牌拓展海外市场。万高依托 分布在全球36个国家超1065家合作维修服务网络的先发优势,通过整合技术、资源与服务体系,为海外 经销商与汽车厂家提供全流程售后支持,高效解决渠道衔接、维修响应、配件供应等关键痛点,降低运 营成本,增强终端客户满意度。 《商道创投网》创业家会员·本轮融资用途是什么? 万高创始人程蓓表示,本轮融资资金将重点聚焦两大全球化战略方向:一是海外服务网络扩容,深化中 亚、中东、南美等重点市场的本地化运营,计划2026年内将服务覆盖国家从36个拓展至50个,构建更具 韧性与渗透力的全球服务网络;二是数字化能力升级,搭建全球汽车服务数字化平台,实现订单调度、 质量溯源、售后跟踪、用户反馈全流程线上化,以技术驱动服务效率与用户体验双维提升。 《商道创投网》创投家会员·本轮投资原因是什么? 《商道创投网》创投生态圈·本轮投融观点是什么? 《商道创投网》2025年11月19日从官方获悉:万高(上海)汽车科技有限公司(以下简称"万高")近日 ...
途虎养车:“双11”期间轮胎单日最高销量突破50万条
Xin Jing Bao· 2025-11-14 12:13
Core Insights - During the "Double 11" shopping festival, Tuhu Car Service reported significant sales growth across various product categories, including tires, engine oil, batteries, and accessory belts [1] Sales Performance - Tire sales reached a peak of over 500,000 units in a single day [1] - The number of users purchasing new energy vehicle batteries increased by 137% year-on-year [1] - Sales of domestic brand batteries saw a 97% year-on-year increase in user transactions [1] - Accessory belt transactions experienced a remarkable growth of 191% [1] Store Expansion - Tuhu Car Service opened new workshop stores, with user numbers increasing by over 700% compared to the previous period during "Double 11" [1] - The company expanded its store presence in major cities, achieving a "single city with 100 stores" strategy in 20 cities, including Shanghai, Beijing, Guangzhou, Wuhan, Chengdu, Suzhou, Shenzhen, Chongqing, and Hangzhou [1] - Specific store counts include over 400 in Shanghai, over 300 in Beijing, and over 200 in Guangzhou, Wuhan, Chengdu, and Suzhou [1]
中国汽车疾驰东南亚,它如何成为出海“明星配角”
2 1 Shi Ji Jing Ji Bao Dao· 2025-11-10 09:53
Core Viewpoint - Chinese automotive brands such as BYD, Chery, and Wuling are becoming increasingly recognized in Southeast Asia, indicating a growing presence of Chinese companies in international markets [1] Group 1: Industry Overview - The Southeast Asian automotive aftermarket is characterized by significant growth potential, attracting various service providers to explore opportunities [1] - The collaboration between Chinese automotive brands and local service providers is a strategic move to enhance market penetration in emerging markets [1] Group 2: Company Strategy - X-Motors is actively expanding its business overseas by partnering with established companies like Bosch and CATL, aiming to capture market share in Southeast Asia and other emerging markets [1] - The CEO of X-Motors, Li Xiaomeng, has been instrumental in shaping the company's international strategy and exploring new business opportunities [1]
共青团中央直属基金会与途虎养车联合启动“青年汽车服务人才创业支持计划”二期深入合作,多位途虎青年加盟商获扶持
Sou Hu Cai Jing· 2025-10-16 09:18
Core Insights - The "Youth Automotive Service Talent Entrepreneurship Support Program" was launched by Tuhu Car Maintenance in collaboration with the China Youth Entrepreneurship and Employment Foundation to support young entrepreneurs in the automotive service sector [2][3] - The program provides substantial support including millions in entrepreneurship subsidies, training, and mentorship to help young automotive service talents [2] Group 1 - The meeting held on October 14 featured five representatives from Tuhu Car Maintenance who shared their entrepreneurial experiences and needs, highlighting the importance of the foundation's support in reducing industry entry barriers and alleviating operational pressures [2] - The standardized operational system of Tuhu Car Maintenance simplifies the process of opening a store, enabling young entrepreneurs to achieve stable income and realize their entrepreneurial dreams [2] - The foundation announced plans for a second phase of cooperation with Tuhu Car Maintenance to continue providing support for young automotive service talents [2] Group 2 - The Deputy Secretary-General of the China Youth Entrepreneurship and Employment Foundation emphasized the importance of maintaining confidence and a proactive attitude among young entrepreneurs, encouraging them to create more job opportunities while achieving personal and social value [3] - Tuhu Car Maintenance expressed its commitment to further assist young automotive service entrepreneurs and ensure the ongoing success of the "New Youth Plan" [3]
超九成工场店实现盈利,途虎成为加盟商稳定赚钱的“新大陆”
Zhong Guo Jing Ying Bao· 2025-09-21 02:44
Core Insights - The article highlights the success of the Tuhu car maintenance franchise model, showcasing how individual entrepreneurs have leveraged the brand to achieve significant financial success in a short period [1][6]. Group 1: Franchise Success Stories - Huang Rui, a 1994-born entrepreneur, opened three Tuhu stores in Guangxi, with the largest store generating an annual income of 2 million yuan [1]. - Other young franchisees, such as Chen Yong and Wang Yan, have also reported rapid growth and profitability, with monthly revenues reaching tens of thousands of yuan [4][5]. - The franchise model has attracted many young entrepreneurs, with a notable increase in the number of stores and their profitability [4][5]. Group 2: Financial Performance and Growth - As of mid-2025, Tuhu has expanded to 7,205 stores across 320 administrative regions, achieving over 95% coverage [3]. - The profitability rate for stores open for more than six months is 90%, with a 5% year-on-year increase in the proportion of profitable new stores [3]. - Tuhu's financial data shows significant growth in revenue, user numbers, and store count, with registered users reaching 150 million, a year-on-year increase of 18.8% [6]. Group 3: Standardization and Support - Tuhu's standardized service model allows franchisees to operate efficiently, reducing uncertainty and increasing operational effectiveness [6]. - The company has implemented various initiatives to support franchisees, including the "New Store Improvement Plan" and "Ten Billion Subsidy, Ten Thousand Stores Together" program [8]. - Tuhu has established a robust supply chain and warehousing network, with 32 regional warehouses and over 662 front warehouses, ensuring efficient operations for its franchisees [8].