Core Insights - Haier's refrigerator holds a 34.7% retail market share in Malaysia, making it the leading brand in the country known for its durians, with one in three households choosing Haier [1] Group 1: Market Position - Haier's strong market performance is attributed to its high-end branding and localized innovative products that meet local consumer needs [1] - The company has launched a specialized freezing solution for durians, featuring rapid freezing technology and customized storage options to cater to Malaysian preferences [1] Group 2: Digital Transformation - Haier is enhancing operational efficiency through a multi-dimensional digital transformation, improving logistics, service, marketing, and information management [2] - The logistics system automatically assigns orders and provides real-time delivery status, significantly increasing efficiency and transparency [2] - Haier's service network includes over 1,400 sales points and 55 flagship stores, aiming to expand to 75 brand stores in Malaysia, ensuring 24/7 service coverage [2] - The marketing strategy includes localized activities such as durian season promotions and sponsorship of badminton events to enhance brand affinity and conversion rates [2] - Information management has been digitized to reduce errors and improve efficiency, replacing traditional manual processes with digital tools [2]

Core Insights - The global refrigeration market is experiencing intensified competition, with technological advancements and upgraded consumer demands for functionality, energy efficiency, and preservation [1] - Haier has emerged as a leader in the refrigeration sector, maintaining the top position in global brand retail volume for freezers for 14 consecutive years and for wine cabinets for 15 years, holding a market share of 24.1% [1] Market Performance - Haier's freezer market share is particularly strong in emerging markets, with Thailand at 30%, Malaysia at 34.7%, Pakistan exceeding 62%, Nigeria at 35%, and Congo-Brazzaville at 30% [1] - In developed markets, Haier and AQUA brands together hold a 41% share in Japan, while Haier's wine cabinets perform exceptionally well in the European high-end market, ranking first in Italy and France [1] Competitive Advantages - Haier's leadership in freezers and wine cabinets is attributed to three key areas of deep synergy [1] - Technological breakthroughs address industry pain points, such as the -60℃ rapid freezing technology for freezers and precise temperature control for wine cabinets, ensuring optimal storage conditions [1] Localization Strategy - Haier's localized approach enhances its competitive edge, with manufacturing centers in Southeast Asia, South Asia, and Africa, leveraging a global open innovation system to quickly respond to diverse consumer needs [2] - Specific product adaptations, such as a durian freezing solution in Malaysia and a 150-hour non-thawing freezer in Nigeria, demonstrate Haier's ability to match local consumption scenarios [2] Marketing Strategies - Scene-based marketing effectively drives market growth by integrating local cultural elements, resulting in increased brand visibility and market share [2] - For instance, during the Eid al-Adha festival in Pakistan, a combination of online and offline marketing led to a 30% increase in sales, while the durian season in Malaysia saw Haier's freezers capture over 64% market share in a major appliance chain [2] Export Potential - According to the China Electromechanical Products Import and Export Chamber, freezer exports are projected to reach 13.7 million units in the first half of 2025, reflecting a year-on-year growth of 5.8%, indicating ongoing global market potential [2] - Haier's global collaboration capabilities and localized responsiveness are expected to be crucial in adapting to market changes [2]

Core Insights - The Japanese home appliance industry, once a global leader, is experiencing slow growth due to structural factors such as a declining population and market saturation, prompting brands to shift focus from B2C to B2B markets [1] - Haier Smart Home has established a leading position in Japan through localization and technological innovation, with significant market share in both the Haier and AQUA brands [1] - The recent B2B collaboration between AQUA and the new shared corporate dormitory "TRIAL HOUSE 'TAMESU'" exemplifies Haier's ability to adapt to local lifestyles and provide tailored solutions [2] - Haier's B2B strategy not only creates value for users but also opens new growth avenues, serving as a model for the home appliance industry to transition from product suppliers to service providers focused on scene-based needs [3] Group 1 - The Japanese home appliance market is facing challenges due to population decline and saturation, leading to a shift towards B2B opportunities [1] - Haier Smart Home has built a strong presence in Japan, leading in market share and high-end product growth [1] - The B2B partnership with "TRIAL HOUSE 'TAMESU'" highlights Haier's understanding of local lifestyle needs and its capability to deliver comprehensive solutions [2] Group 2 - Haier's B2B initiatives are creating scene-based value for users and expanding its growth potential [3] - The company's approach serves as a blueprint for the home appliance sector to innovate and adapt in a stagnant market [3]

Core Insights - Emerging markets are increasingly important for home appliance companies, with Malaysia being a key player in the ASEAN economic circle due to its population of 33 million and an average GDP growth rate exceeding 4% [1] - The home appliance market in Malaysia has long been dominated by Japanese and Korean brands since the 1970s, but this stable market structure is now experiencing structural changes [1] - Chinese brands, particularly Haier Smart Home, are capitalizing on the deepening economic cooperation between China and ASEAN, benefiting from reduced tariffs and collaborative industrial chains [1][2] Market Dynamics - Malaysia's tropical climate presents specific market challenges, such as the growth of mold in air conditioning units, which affects user experience and poses health risks [1] - Haier Smart Home has responded to local needs by offering differentiated products, such as UV smart air conditioners that address mold issues and freezers with features like refrigeration and freezing conversion [2] Competitive Position - Haier Smart Home has gradually increased its market share in Malaysia, particularly in the freezer and air conditioning segments, with GfK data indicating a market share of over 40% for freezers and a year-on-year increase to 16.7% for air conditioners by Q1 2025 [1][2] - The company's success in Malaysia serves as a case study for Chinese home appliance brands, demonstrating how technological innovation and deep localization can help break traditional market structures and compete in the global high-end market [2]

Core Insights - Emerging markets are increasingly important for home appliance companies, with Malaysia being a key player in the ASEAN economic zone, boasting a population of 33 million and an average GDP growth rate exceeding 4% [1] - The home appliance market in Malaysia has long been dominated by Japanese and Korean brands since the 1970s, but this stable market structure is now experiencing structural changes due to deepening China-ASEAN economic cooperation [1] - Local climate conditions in Malaysia create specific market pain points, such as mold growth in air conditioning units, which impacts user experience and poses health risks [1] Company Performance - Haier Smart Home has successfully expanded its market share in Malaysia, particularly in the refrigerator and air conditioning segments, with GfK data indicating that Haier's refrigerator market share exceeded 40% in mainstream channels by Q1 2025, ranking first [1] - The air conditioning market share for Haier increased to 16.7%, also placing it at the top of the market [1] - The success of Haier in Malaysia is attributed to a deep understanding of the market, with over 1,400 sales outlets and 55 flagship stores targeting specific segments such as the Chinese community and local families [2] Product Innovation - Haier's UV smart air conditioning units address the local humid climate by preventing mold growth, while their refrigerators feature functions like refrigeration and freezing conversion and smart temperature control, making them popular among supermarkets and hotels [2] - The case of Haier in Malaysia exemplifies how Chinese home appliance brands can leverage technological innovation and localized operations to break through traditional market structures, providing a strong reference for competing in the global high-end market [2]

Group 1: Industry Overview - The air conditioning industry in Malaysia experienced a significant decline in consumer sentiment in Q1, with sales dropping compared to the same period last year due to lower temperatures, a tightening consumer market, rising electricity costs, and inventory pressure on distributors [1] - Many brands in the air conditioning sector saw a decrease in market share, highlighting the overall industry pressure [3] Group 2: Company Performance - Haier is one of the few brands in the air conditioning sector that maintained growth, with its market share increasing from 15.1% in Q1 2024 to 16.7% in Q1 2025 [3] - Haier's refrigerator sales revenue grew by 46% year-on-year in Q1, with multi-door and TM700 models showing the largest increases of 43% and 198%, respectively [3] - The success of Haier is attributed to its long-term strategic planning, product innovation, and user-oriented philosophy [3] Group 3: Product Strategy - Haier's high-end variable frequency product line has become a key driver of growth in Malaysia, reflecting the company's early commitment to high-end products [4] - The UV Color series air conditioners are designed to meet the needs of tropical climates, emphasizing antibacterial, dehumidifying, and energy-saving features [4] - Haier's focus on value-driven growth rather than price competition has led to the popularity of its high-end products [4] Group 4: Market Position in Freezer Segment - Haier holds over 40% market share in the freezer segment in Malaysia, maintaining a leading position in the industry [5] - The company's growth in the freezer market is supported by its channel strategy and product innovation, targeting specific user groups such as the Chinese community and small businesses [7] - Haier's product offerings in the freezer segment include high-end features like convertible refrigeration and smart temperature control, making them preferred choices in various market scenarios [7] Group 5: User Experience and Brand Value - Haier has a leading advantage in the field of user experience, which has been a significant factor in its growth despite market challenges [9] - The company has built trust in the Malaysian market through product quality, responsive service, and a comprehensive distribution network [10] - Haier's approach emphasizes "value creation" over "price-driven" strategies, demonstrating a replicable model for growth even in a declining market [10]