Core Viewpoint - Eastern Airlines Northwest Branch has significantly improved its first-time passenger services by focusing on five key application scenarios, enhancing travel experience through various measures including route assurance, product promotion, and service optimization [1][2] Group 1: Ground Services - The company has implemented a "scene-led" approach to strengthen service guarantees, organizing special activities to enhance transfer service capabilities during peak travel periods [1] - A dedicated transfer counter and passage for first-time passengers were established, providing one-on-one guidance and assistance with meal claims and lounge facilities [1] - The arrival service process has been optimized, focusing on efficient luggage identification and providing proactive guidance to ensure smooth luggage retrieval [1] - International first-time passenger services have been extended to include first-time international transfer passengers, offering dedicated boarding guidance [1] - Special services for military personnel and their families have been enhanced, providing a comprehensive one-stop service from identity verification to check-in and security guidance [1] Group 2: Cabin Services - The company has introduced a "Warm Companionship, First-Time Journey" themed service on outbound international flights from Xi'an, utilizing iPads to identify first-time passengers and assist with filling out immigration cards [2] - Customized postcards and hand-drawn maps of overseas attractions are provided to address travel challenges faced by passengers [2] - Service processes for special groups have been standardized, ensuring consistent and caring service for first-time military passengers [2] Group 3: Market Promotion - The company is actively promoting its "Silver Wing Products" and first-time passenger services through various channels, including school-enterprise cooperation, live broadcasts, and seasonal promotion meetings [2] - From January to October, the company has carried 112,900 first-time passengers, generating revenue of 75.52 million yuan [2] - In October, the "Silver Wing Products" benefited 10,267 first-time passengers, contributing 6.31 million yuan in revenue [2] Group 4: Future Plans - The company plans to further upgrade first-time passenger services in line with overall requirements, coordinating with headquarters to enhance international flight schedules during the Spring Festival and develop new international routes [2] - There is a focus on refining the full-process first-time passenger service standards and creating travel products that combine tourism and first flights [2] - Internal collaboration and airport coordination will be strengthened to continuously improve the travel experience and satisfaction of first-time passengers [2]

Group 1 - The core event involves a collaboration between Shanghai Airport, China Eastern Airlines, and Disney to promote the movie "Zootopia 2" through a new model of integrating airport, aviation, and cultural tourism [1][3] - A membership recruitment campaign was launched by Shanghai Airport from November 19 to December 18, offering themed stickers and prizes for new registrations and referrals [3] - The new route from Shanghai to Auckland to Buenos Aires, set to open on December 4, will become the longest one-way flight globally, enhancing Shanghai's position as a comprehensive international aviation hub [3]

Core Viewpoint - The aviation and airport sector experienced a decline of 0.8% on November 20, with China Southern Airlines leading the losses. The Shanghai Composite Index closed at 3931.05, down 0.4%, while the Shenzhen Component Index closed at 12980.82, down 0.76% [1]. Summary by Category Stock Performance - The following stocks in the aviation and airport sector showed notable performance: - Hainan Airlines (600221) closed at 1.77, up 0.57% with a trading volume of 5.3774 million shares and a transaction value of 9.57 billion yuan [1]. - China Eastern Airlines (600115) closed at 5.26, down 0.38% with a trading volume of 808.6 thousand shares and a transaction value of 4.28 billion yuan [2]. - Xiamen Airport (600897) closed at 16.50, down 0.96% with a trading volume of 69.3 thousand shares and a transaction value of 1.14 billion yuan [2]. Capital Flow - The aviation and airport sector saw a net outflow of 123 million yuan from institutional investors, while retail investors contributed a net inflow of 162 million yuan [2]. - The capital flow for specific stocks included: - Shanghai Airport (600009) had a net inflow of 45.5255 million yuan from institutional investors, but a net outflow of 47.5760 million yuan from retail investors [3]. - Hainan Airlines (600221) experienced a net outflow of 5.8716 million yuan from institutional investors, while retail investors had a net inflow of 22.9749 million yuan [3].

Core Viewpoint - Eastern Airlines launched a themed activity "Warmth Accompanies You Fly, Making First-Time Passengers the First Choice" on flight MU5013 from Xi'an to Milan, focusing on the needs of first-time international travelers, enhancing their flying experience through comprehensive service and emotional support [1][2][3] Group 1: Service Innovation - The airline established a "ground pre-guidance + in-flight full follow-up" service system to address common issues faced by first-time travelers, such as unfamiliar boarding processes and cabin equipment [1] - Flight attendants set up a "first-time service post" at the boarding gate to provide one-on-one guidance for passengers wearing "first-time" stickers, assisting with luggage placement and seat confirmation [1] - The service included practical explanations of safety features and cabin equipment, helping to alleviate travel anxiety [1] Group 2: Emotional and Cultural Engagement - The in-flight experience featured personalized touches, such as custom drinks and postcards, transforming standardized service into emotional expressions [2] - A "Dongdong Photography Studio" was created in the cabin to capture memorable moments for first-time travelers, enhancing the overall experience [2] - Flight attendants provided bilingual introductions to Xi'an's culture, enriching the travel experience and promoting cultural exchange [2] Group 3: Customer Feedback and Brand Loyalty - The immersive service received high praise from travelers, with one passenger expressing intent to recommend Eastern Airlines to family and friends [3] - A New Zealand traveler showed interest in visiting Xi'an after learning about its culture during the flight, indicating the effectiveness of cultural engagement [3] - The integration of standardized service with personalized care strengthened emotional connections between travelers and the brand, enhancing brand loyalty [3]

Core Points - China Eastern Airlines Logistics has launched a new direct cargo flight route from Shanghai to Paris, enhancing the "Air Silk Road" between China and Europe [1][3] - The new route responds to the increasing demand for air cargo between China and France, facilitating a more efficient logistics support for expanding trade [3] Group 1 - The inaugural flight of the CK203 cargo service took off from Shanghai Pudong International Airport at 5:58 AM on November 20 [1] - The route operates three round trips per week using Boeing 777 freighters, focusing on machinery, clothing, chemicals, and raw materials [3] - The Paris hub connects with existing European destinations such as Amsterdam, Frankfurt, and Budapest, creating a comprehensive cargo network across Western and Central Eastern Europe [3] Group 2 - The new service allows for rapid distribution of goods to major European cities within 48 hours of arrival at Charles de Gaulle Airport, significantly improving logistics efficiency [3] - In 2023, China Eastern Airlines has also opened several passenger routes to European cities including Copenhagen, Milan, Geneva, and Barcelona, with plans to further expand its European network [3]

Core Viewpoint - The launch of the direct cargo flight route from Shanghai to Paris by Eastern Airlines Logistics marks a significant step in enhancing Sino-French economic cooperation and promoting the collaborative development of supply chains between Asia and Europe [1][3]. Group 1: Market Demand and Logistics Support - The air cargo volume from China to France has been steadily increasing, while the import air cargo flow from France to China has stabilized, creating a positive bilateral trade environment [3]. - The new route responds to the demand in the China-Europe air cargo market and aims to provide efficient and reliable logistics support for expanding trade scale [3]. Group 2: Operational Details - The route operates with a B777 freighter, offering three round trips per week, primarily transporting machinery and apparel on outbound flights, and focusing on chemical products and raw materials on return flights [3][4]. - Paris Charles de Gaulle Airport serves as a key hub, facilitating rapid distribution of goods to major European cities within 48 hours, thereby significantly enhancing overall logistics efficiency between China and Europe [3]. Group 3: Strategic Expansion - The launch of this cargo route is part of Eastern Airlines' strategy to expand internationally and tap into emerging markets, reinforcing its commitment to a dual passenger and cargo operation model [4]. - Eastern Airlines has been operating passenger flights on the Shanghai-Paris route for over 20 years, increasing flight frequency from three to twelve per week, which provides a solid foundation for the new cargo service [4]. - The company plans to continue expanding its European network and explore new routes in Central and Eastern Europe, further strengthening the "Air Silk Road" between China and Europe [4].

《中国民航报》、中国民航网 记者钱擘、胡夕姮 实习生葛畅 报道：2025年11月19日，电影《疯狂动物 城2》即将上映之际，由中国东方航空与迪士尼影业焕新升级的"迪士尼•疯狂动物城号"彩绘机正式起 航，执行MU5161主题航班，从上海浦东国际机场飞赴北京首都国际机场，为151名首航旅客打造了一 场从地面到云端的"空中奇旅"。 此次主题航班以迪士尼现象级IP"疯狂动物城"为核心载体，构建了"航站楼—客舱—空中旅途"的全流程 沉浸式体验。在浦东机场T1航站楼，东航B岛值机柜台与自助设备、爱心服务区、休息座椅、客梯、登 机口等处均以"疯狂动物城"元素装点，主题布置场景成为旅客争相打卡的地标。此外，东航与上海迪士 尼度假区于2024年5月合作推出的"迪士尼•疯狂动物城号"主题彩绘机也完成了客舱内饰的焕新升级—— 新电影中动物城的街景以及朱迪、尼克等经典角色跃出银幕，出现在行李架、小桌板与头枕巾等客舱细 节中。在航班飞行途中，机上乘务员还佩戴"疯狂动物城"主题饰品，在互动环节为旅客送上多种周边礼 品。 东航在浦东 T1 的值机柜台装饰了疯狂动物城元素 据了解，由华特迪士尼动画工作室出品的《疯狂动物城2》电影将于11月2 ...

Core Points - The board of directors of China Eastern Airlines Corporation Limited held its 12th meeting in 2025, where several key resolutions were passed regarding asset management and internal auditing [1][6]. Group 1: Asset Management Decisions - The board approved the proposal to initiate land acquisition and asset disposal related to the Kunming Changshui Airport maintenance area, allowing the local government to expropriate land, buildings, and fixed assets from its subsidiary, Eastern Airlines Yunnan Co., Ltd [1]. - The board agreed to transfer 49% equity of Shanghai Eastern Airlines Supply Chain Management Co., Ltd from Eastern Airlines Import and Export Co., Ltd to its affiliate, Eastern Airlines Logistics Co., Ltd, based on an asset evaluation as of June 30, 2025 [2]. - The board consented to the sale of land and property at the Hongqiao base on Sui Ning Road from Shanghai Airlines Co., Ltd to China Cargo Airlines Co., Ltd, a subsidiary of Eastern Airlines Logistics, with the transfer price not less than the assessed asset value as of June 30, 2025 [3]. Group 2: Internal Audit Adjustments - The board approved adjustments to the internal audit work plan for 2025, which had been reviewed by the Audit and Risk Management Committee [4].

Core Insights - The Japanese tourism market is experiencing a rapid decline due to travel warnings issued by Chinese authorities, leading to a significant number of cancellations and a shift in tourist preferences towards other destinations [1][2][4] Group 1: Ticket Cancellations and Market Impact - As of November 19, approximately 900,000 tickets for trips to Japan remain booked but unused, down from 1.55 million on November 15, indicating a cancellation of 543,000 tickets in just four days [1][2] - Major Chinese airlines, including Air China, China Eastern, and China Southern, have implemented free cancellation policies for flights to Japan, contributing to a 32% drop in planned travelers from 1.55 million to 1.06 million between November 15 and November 17 [2][4] - The cancellation rate reached 13.4% on November 18, the highest in five days, reflecting travelers' safety concerns dominating market trends [4] Group 2: Shift to Alternative Destinations - Other destinations are actively competing for the Chinese tourists who initially planned to visit Japan, with Southeast Asia seeing a 20% increase in inquiries for travel products [1][8] - Thailand has launched the "Thailand Safe Travel" initiative to alleviate safety concerns among Chinese tourists and is offering exclusive New Year discounts [8][11] - Russia is also attracting attention, with President Putin announcing a visa-free policy for Chinese tourists, leading to a surge in flight searches to Moscow [9][11] Group 3: Travel Agency Responses - Travel agencies have canceled all group tours to Japan for November and December, with 80% of travelers opting to cancel their trips following the travel warnings [7][8] - Despite the airlines' flexible cancellation policies, travel agencies face losses from non-recoverable costs related to ground services and hotel bookings [7][8] - Some agencies report that the impact is manageable due to the current off-peak travel season, but there are concerns about the potential effects on the upcoming New Year and Spring Festival travel [7][8]

香港交易及結算所有限公司及香港聯合交易所有限公司對本公告的內容概不負責，對其準確性或完整性亦不發表 任何聲明，並明確表示，概不對因本公告全部或任何部分內容而產生或因倚賴該等內容而引致的任何損失承擔任 何責任。 （在中華人民共和國註冊成立的股份有限公司） （股份代號：00670） 中国东方航空股份有限公司 China Eastern Airlines Co., Ltd. 海外監管公告 此海外監管公告是根據香港聯合交易所有限公司證券上市規則第13.10B條作出。 茲載列中國東方航空股份有限公司在上海證券交易所網站刊登的以下資料中文全文，僅供參 閱： 承董事會命 中國東方航空股份有限公司 李干斌 聯席公司秘書 中華人民共和國，上海 2025年11月19日 於本公告日期，本公司董事包括王志清（董事長）、成國偉（董事）、孫錚（獨立非執行董事）、陸雄文（獨立非執行董 事）、羅群（獨立非執行董事）、馮詠儀（獨立非執行董事）、鄭洪峰（獨立非執行董事）及揭小清（職工董事）。 证券代码：600115 证券简称：中国东航 公告编号：临 2025-076 中国东方航空股份有限公司 董事会 2025 年第 12 次会议决议公告 本公司 ...