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禁止引导付费优先购票!12家第三方火车票网络销售平台被约谈
Xin Lang Cai Jing· 2026-02-12 04:07
Core Viewpoint - The Beijing Municipal Market Supervision Administration held an administrative interview with 12 major platforms involved in online train ticket sales to address significant consumer complaints regarding ticket sales practices [1] Group 1: Compliance Requirements - Platforms are required to strictly implement their primary and social responsibilities, promoting a business philosophy that facilitates travel for passengers [1] - A comprehensive review of business models and service processes is mandated, prohibiting misleading promotions such as "accelerated packages" and "dual channels" that suggest consumers can gain priority access through paid services [1] - Platforms must conduct a thorough review and rectify any misleading promotional content on their pages, including the removal of products that mislead consumers into thinking there is a partnership with 12306 [1] - Clear pricing must be ensured, with prominent reminders of the content and prices of value-added services, addressing discrepancies between displayed ticket prices and actual payment amounts to protect consumer rights [1]
“抢票神器”亮红灯 北京市监约谈携程、京东、美团等12家平台
2 1 Shi Ji Jing Ji Bao Dao· 2026-02-12 04:00
21世纪经济报道记者高江虹 每到春运前,各个平台的"抢票神器"热度奇高,但今年官方对这类产品发出警示,要求平台整改。 据北京市市场监督管理局的消息,近日北京市市场监督管理局组织携程、去哪儿、飞猪、同程、美团、京东、航旅纵横、高铁管家、滴滴、高德地图、百度 地图、腾讯地图等12家涉及火车票网络销售业务的主流平台,重点围绕群众反映强烈的网络销售火车票突出问题召开行政约谈会。 据了解,约谈的重点平台上的"加速包""双通道""余票监控"等误导性宣传。由于临近春节,众多消费者买不到火车票,看到一些"抢票神器"声称能通过"全能 抢票""专人抢票""极速抢票"等手段获取火车票,收取10元至几十元不等的"抢票费"。这些抢票神器在北京市监局约谈的12家平台上都普遍存在。 记者了解到,近日北京市市场监管局查处了一起平台虚假"抢票"典型案件,涉案平台所称的"平台抢票"实际上是12306系统官网候补,各种所谓的抢票手段 实为欺骗误导旅客的消费陷阱。 "平台抢票"实为官网候补。"候补购票"是中国铁路推出的一项官方购票服务,在火车票售罄后,旅客可通过铁路12306平台免费提交候补订单,后续有余票 时12306系统按照订单生效的时间顺序自 ...
携程等12家平台被约谈,有何警示?
Ren Min Wang· 2026-02-12 03:52
Core Viewpoint - The Beijing Market Supervision Administration has conducted an administrative interview with 12 major platforms involved in online train ticket sales, addressing significant consumer complaints and aiming to regulate market order [1][2]. Group 1: Regulatory Actions - The platforms involved include Ctrip, Qunar, Fliggy, Tongcheng, Meituan, JD.com, and others, indicating a broad scope of oversight in the online train ticket sales sector [1]. - The regulatory body has outlined four compliance requirements, highlighting issues such as misleading advertising related to paid services for priority ticket purchasing and the need for clear pricing of value-added services [1][2]. Group 2: Industry Issues - The persistent problems in the online train ticket sales industry are attributed to a lack of transparency and fairness in transactions, driven by platforms prioritizing commercial interests over consumer rights [1][2]. - The repeated violations by some platforms suggest a systemic issue within the industry, where non-compliance has become a norm rather than an exception [2]. Group 3: Compliance and Enforcement - The regulatory interviews serve as a serious warning to the platforms, emphasizing that superficial compliance will not be tolerated and that genuine corrective measures must be implemented [2][4]. - There is a call for stricter penalties for platforms that repeatedly fail to rectify their violations, to prevent a cycle of non-compliance and to ensure consumer rights are prioritized [4].
京东京喜自营携手江西产业带 力推正宗赣南脐橙 同品质价低10%
Zhong Guo Shi Pin Wang· 2026-02-12 03:47
赣南脐橙,连续十一年位居全国水果类区域公用品牌榜首,作为中国果业的天花板,价值高达693亿 元。然而,高知名度带来的连年大规模种植和产能过剩,让众多果农陷入前所未有的销售困境。 2025年,全国柑橘总产量突破6000万吨,同比增幅达12%,创下历史新高。作为柑橘主产区的赣南,虽 然官方统计总产量与上年持平,但周边产区脐橙产量同比激增20%-30%,叠加全国丰产背景,形成"区 域性爆炸供给"。 受行情影响,与去年同期相比,今年橙类水果价格整体下调,赣南脐橙的产地价格也随之高开低走,市 场销售低迷,产地农户以及果商或将面临亏损。 春节临近,为加快消化积压库存,让果农过个好年,京东京喜自营推出京喜甄选赣南脐橙,产地直采赣 南核心产区正宗脐橙产品,同时,京喜自营将联合京东多个渠道,对全国多地农业企业和果农开展收 购,今年包销橙子或达2500万斤,覆盖约1万亩橙子,带动数万人就业。 核心产区源头直采同品质价格便宜10% 江西赣南地处北纬25°黄金脐橙种植带,属典型亚热带湿润气候,雨量充沛、光照充足,加之富含多种 微量元素的红壤土质,赋予脐橙独特的风味与高营养价值。 京喜甄选赣南脐橙,采用生态种植技术,确保果实自然成熟, ...
12家第三方火车票销售平台被约谈:要求及时整改加速包等误导性宣传
Xin Lang Cai Jing· 2026-02-12 03:21
Core Viewpoint - The Beijing Municipal Market Supervision Administration held an administrative interview with 12 major platforms involved in online train ticket sales to address significant consumer complaints regarding misleading practices in ticket sales [1]. Group 1: Compliance Requirements - Platforms are required to conduct a comprehensive review of their business models and service processes, prohibiting any indication that consumers can obtain priority ticket purchasing privileges through paid services [2]. - Platforms must rectify misleading promotions such as "accelerated packages," "dual channels," and "ticket monitoring" after tickets are sold out, and accept social supervision [2]. - Platforms are instructed to remove products that involve misleading promotions from their pages and adjust promotional content to avoid using images, text, or trademarks from 12306 that may mislead consumers into thinking there is a specific business collaboration with 12306 [2]. Group 2: Pricing Transparency - Platforms must ensure clear pricing, prominently reminding consumers of the content and prices of value-added services, and rectify issues where the displayed ticket price does not match the actual payment due to unclear value-added service notifications [2][3]. Group 3: Consumer Protection - The platforms are urged to fulfill their primary and social responsibilities by establishing a correct business philosophy that aims to facilitate travel for passengers rather than complicate it [3]. - Reports have highlighted that many third-party platforms mislead travelers into paying extra fees for services that do not guarantee ticket acquisition, as these services often repackage free ticket purchasing options provided by the railway department [6].
携程、去哪儿、飞猪、同程、美团、京东、航旅纵横、滴滴、高德地图、百度地图等平台,被约谈
Bei Jing Qing Nian Bao· 2026-02-12 02:52
Group 1 - The Beijing Municipal Market Supervision Administration held an administrative interview with 12 major platforms involved in online train ticket sales, including Ctrip, Qunar, Fliggy, Tongcheng, Meituan, JD.com, and others, to address prominent issues reported by the public [1] - The administration plans to intensify regulatory enforcement and crack down on illegal activities such as false ticket grabbing, inducement transactions, and price fraud [1] - The public is encouraged to supervise the services of third-party online train ticket sales platforms to promote the healthy development of the industry and maintain fair market competition [1]
12家火车票第三方购票平台被约谈
新华网财经· 2026-02-12 02:28
关注" 新华网财经 "视频号 更多财经资讯等你来看 往期推荐 据北京市场监管公众号12日消息,近日,北京市市场监督管理局组织携程、去哪儿、飞猪、同程、美团、京东、航旅纵横、高铁管家、滴 滴、高德地图、百度地图、腾讯地图等 12家涉及火车票网络销售业务的主流平台 ,重点围绕群众反映强烈的网络销售火车票突出问题召开 行政约谈会。 4四目, 下一步,北京市市场监督管理局 将持续加大监管执法力度,依法严厉 打击虚假抢票、诱导交易、价格欺诈 等违法行为。同时,欢迎广大群众加 · 三是全面排查整改平台页面,下架涉 嫌误导性宣传的产品,调整页面宣传 内容,禁止采用12306 图片、文 字、商标等宣传,让消费者误以为平 台与 12306存在特定业务合作; · 四是认真做好明码标价,显著提醒增 值服务内容和价格,及时整改因增值 服务提示不醒目导致火车票展示价格 和实际支付费用不一致问题,切实保 障消费者的知情权。 来源:中新经纬 多家银行,上调存款利率 雷军:春节期间小米汽车因自身故障抛锚,可报销1500元高铁/机票费和 500元住宿费 N # 啊 _ | ■ i ...
携程、去哪儿、飞猪、同程、美团、京东、航旅纵横、高铁管家、滴滴、高德地图、百度地图、腾讯地图等被约谈
Bei Jing Shang Bao· 2026-02-12 02:24
北京市市场监督管理局方面表示,下一步,北京市市场监督管理局将持续加大监管执法力度,依法严厉 打击虚假抢票、诱导交易、价格欺诈等违法行为。同时,欢迎广大群众加强对第三方火车票网络销售平 台服务的监督,共同推动行业规范健康发展,维护公平竞争市场秩序。 约谈会上,北京市市场监督管理局向各平台明确提出四项合规经营要求。其中包括严格落实主体责任与 社会责任,树立正确经营理念,为旅客出行"多助力、少添堵";全面排查业务模式与服务流程,禁止明 示或者暗示消费者可通过付费服务获得优先购票特权,及时整改车票售罄后的"加速包""双通道""余票 监控"等误导性宣传,并自觉接受社会监督;全面排查整改平台页面,下架涉嫌误导性宣传的产品,调 整页面宣传内容,禁止采用12306图片、文字、商标等宣传,让消费者误以为平台与12306存在特定业务 合作;认真做好明码标价,显著提醒增值服务内容和价格,及时整改因增值服务提示不醒目导致火车票 展示价格和实际支付费用不一致问题,切实保障消费者的知情权。 北京商报讯(记者 吴其芸)2月12日,北京市市场监督管理局发布的消息显示,近日,北京市市场监督 管理局组织携程、去哪儿、飞猪、同程、美团、京东、航旅 ...
12家第三方火车票网络销售平台,被约谈
Di Yi Cai Jing Zi Xun· 2026-02-12 02:19
近日,北京市市场监督管理局组织携程、去哪儿、飞猪、同程、美团、京东、航旅纵横、高铁管家、滴 滴、高德地图、百度地图、腾讯地图等12家涉及火车票网络销售业务的主流平台,重点围绕群众反映强 烈的网络销售火车票突出问题召开行政约谈会。 ● 四是认真做好明码标价,显著提醒 增值服务内容和价格,及时整改因 增值服务提示不醒目导致火车票展 示价格和实际支付费用不一致问 题,切实保障消费者的知情权。 下一步,北京市市场监督管理局 将持续加大监管执法力度,依法严厉 打击虚假抢票、诱导交易、价格欺诈 等违法行为。同时,欢迎广大群众加 强对第三方火车票网络销售平台服务 的监督,共同推动行业规范健康发 展,维护公平竞争市场秩序。 来源|北京市市场监督管理局公众号 编辑|钉钉 メチ、同领寺旦传, 汇泪负百庆以 为平台与 12306存在特定业务合 作; ...
携程、去哪儿、滴滴等12家第三方火车票网络销售平台,被约谈
Guan Cha Zhe Wang· 2026-02-12 02:15
Core Viewpoint - The Beijing Municipal Market Supervision Administration has organized an administrative interview with 12 major platforms involved in online train ticket sales to address significant issues raised by the public regarding these services [1][2]. Group 1: Compliance Requirements - The administration has outlined four compliance requirements for the platforms: 1. Strictly implement principal and social responsibilities, promoting a correct business philosophy to facilitate travel for passengers [2]. 2. Conduct a comprehensive review of business models and service processes, prohibiting misleading promotions related to paid services for priority ticket purchasing, and rectify misleading advertisements such as "accelerated packages" and "dual channels" after tickets are sold out [2]. 3. Review and rectify platform pages to remove misleading promotional products, adjust promotional content, and prohibit the use of 12306 images, text, and trademarks that may mislead consumers into thinking there is a specific business cooperation with 12306 [2]. 4. Ensure clear pricing, prominently remind consumers of the content and prices of value-added services, and rectify issues where the displayed ticket prices do not match the actual payment due to unclear value-added service prompts [2]. Group 2: Regulatory Actions - The Beijing Municipal Market Supervision Administration will intensify regulatory enforcement, legally cracking down on fraudulent ticket purchasing, inducement transactions, and price fraud [2]. - The administration encourages the public to enhance supervision of third-party online train ticket sales platforms to promote the healthy development of the industry and maintain fair market competition [2].