当第17个双11落下帷幕，这场始于2009年的消费节日，正逐渐褪去"流量狂欢"的外衣，转向"价值竞 争"的新阶段。 2025年双11期间，各大平台并未披露GMV（商品交易总额）数据，但多家平台对新京报贝壳财经记者 表示，平台商品成交额创新高。 截至记者发稿时，京东双11数据显示，平台下单用户数增长40%，订单量增长近60%；天猫双11数据显 示，截至11月5日，淘宝闪购带来的新用户，在本次双11期间的电商订单数已超过1亿；小红书"种草直 达"在各大电商平台中实现成交额破千万的单品已超过100个，成交额超100万的商品近1000个。 理性消费特征愈发凸显，头部直播间不再疯抢"最低价"，AI（人工智能）全面渗透购物全链路，而"中 国制造"则借助电商加速"破圈"走向世界，成为今年双11最显著的三大趋势。 理性消费升温：告别"史上最低价"开打"价值战" "今年双11，我提前列了清单，只买需要的东西，没再为凑满减熬夜下单。"在北京工作的白领刘女士告 诉新京报贝壳财经记者，她今年双11的消费总额较去年减少了30%，"以前觉得不买就亏了，现在更看 重商品的实用性和性价比。" 刘女士的感受并非个例。艾瑞咨询报告显示，"跨平台 ...

天猫、拼多多、抖音电商等主要玩家竟不约而同地选择了集体缄默，再次未公布备受瞩目的商品交易总额战报。这份刻意的低调，如同给一场曾经锣鼓喧天 的盛宴按下了静音键——冷冷、淡淡的。 往昔这个时候，各大电商平台早已争相刷新着用惊叹号装饰的成交纪录，将一个个天文数字砸向公众的视野。而今年，除了京东公布了下单用户数增长 40%、订单量增长近60%的数据外。 有多少人像南生这样，忘记参加了？ 就在这样一个悄然过去的"双11"之后，一位名叫南生的普通消费者，在蓦然回首时，心底泛起了一丝复杂的涟漪。他有些愕然地发现：自己竟然完全忘记在 这一天给正在长个的孩子买几套过冬的衣服。 去年买的冬衣，今年定然已经捉襟见肘——仅一年时间，南生的儿子已长个10厘米。本应趁此机会为孩子添置几套合身的过冬衣物，这几乎是家长在季节更 替时一种本能的责任——而南生，却忘记了。 与此同时，这份个人的、微小的"遗忘"，与宏观市场上平台们的集体"沉默"，形成了一种耐人寻味的呼应。南生的这点自责，很快便被一种更深的体悟所覆 盖——因为他隐约感觉到： 这或许并非是他个人的一次无心的疏忽，而是整个市场环境、社会消费心态与商业平台策略经历深刻转变后，一个自然而然 ...

Core Insights - The 2025 Double Eleven shopping festival has seen a significant shift from previous years, with a more subdued atmosphere and a focus on straightforward promotions rather than complex discount strategies [1][2][12] - The total sales for the 2025 Double Eleven reached 1,002.6 billion RMB, but the search volume for "discount strategies" has decreased significantly compared to the peak in 2018 [1][9] Historical Context - The Double Eleven event began in 2009 as a promotional strategy to clear inventory for Alibaba, initially generating 0.52 billion RMB in sales with only 27 brands participating [2][3] - By 2012, the event expanded significantly, with total sales reaching 19.1 billion RMB as multiple platforms joined the promotional efforts [2][5] - The years from 2014 to 2020 marked a period of exponential growth and increasingly complex promotional strategies, culminating in a peak sales figure of 498.2 billion RMB in 2020 [5][6] Changes in Consumer Behavior - The 2025 Double Eleven reflects a shift in consumer behavior from impulsive buying to more rational and needs-based purchasing decisions [6][12] - A report indicated that 77.7% of surveyed consumers prioritize genuine needs over low prices, with a significant focus on quality and long-term value [7][12] - The rise of "trade-in" programs has become a defining feature of the 2025 event, with a 150% increase in orders for trade-in products across all categories [9][10] Consumption Trends - High-end and smart products are becoming central to consumer preferences, with significant sales growth in AI smartphones and high-performance laptops [10][11] - Service-oriented consumption has surged, with categories like home services and online education seeing substantial growth during the event [11][12] Policy and Platform Evolution - The transition from impulsive to rational consumption is driven by a combination of consumer maturity, policy support, and platform evolution [12][15] - Government policies promoting trade-in programs have significantly boosted sales, with over 3.3 billion people applying for trade-in subsidies in 2025 [15][16] - E-commerce platforms are shifting focus from complex discount strategies to enhancing service quality and consumer experience, simplifying promotional rules to foster long-term customer relationships [16][17] Future Outlook - The ongoing evolution of Double Eleven is expected to deepen, with advancements in AI technology and continued emphasis on green consumption driving further changes in consumer behavior [18][19] - The event is transitioning from a focus on sheer sales volume to a model that emphasizes quality, rationality, and value, reflecting broader trends in the Chinese consumer market [19]

"长与短"周期变革，"快与慢"时效重构，"热与冷"业态碰撞—— "双11"三重奏，解读消费新变局 □ 南京日报/紫金山新闻记者 黄琳燕 11月12日中午，家住秦淮区的张悦从小区快递站点取回一个快递。"昨天晚上在直播间刚下单的，今天 上午就送到了，今年'双11'物流太快了。"张悦笑言，"双11"的战线越拉越长，收货时间却越来越短，明 显感觉到效率的提高。 2025年，"双11"进入第17个年头，这场覆盖亿万商家和消费者的消费盛宴，正以"长与短"的周期变 革、"快与慢"的时效重构、"冷与热"的业态碰撞，勾勒出高质量消费的新图景。 长与短：周期拉长与链路缩短的效率革命 快与慢：速度升级与体验深化的双重变奏 在南京视客网络科技有限公司的物流仓内，订单确认、订单打印、拣货、集合复货、打包、装车发货， 一整套流程快而有序。"双11"峰值期间，这里日均处理订单约14万单。 "快"始终是"双11"的鲜明底色，但2025年的"快"，更蕴含着效率与体验的平衡之道。 "我们通过自主开发的系统与智能分拣设备提高效率。"公司南京物流仓经理顾海涛告诉记者，物流仓内 的美瞳按颜色和光度划分货位，实现一一对应；后续根据订单地址不同进行发货。 ...

Core Insights - The "Double 11" shopping festival is transitioning from a focus on explosive growth to a more rational and stable approach, reflecting the maturity and transformation of the Chinese consumer market [1][2][5] Group 1: Sales Performance and Metrics - Major platforms like Tmall, JD, and Douyin have shifted away from reporting total GMV, instead highlighting structural growth and operational efficiency [3][4] - Tmall reported a 40-fold increase in computational power and a 25% improvement in purchasing efficiency, with 70% of sales coming from 88VIP members [3] - JD saw a 40% increase in the number of users and nearly 60% growth in order volume, emphasizing the long-term value of its "super supply chain" [3] - Douyin's sales through live streaming increased by 500%, indicating a strong performance in content-driven commerce [4] Group 2: Consumer Behavior and Market Trends - The extended promotional period has led to a decrease in consumer urgency, with many shoppers feeling indifferent about missing pre-sale opportunities [5] - Consumers are increasingly prioritizing quality and efficiency over price, marking a shift in shopping psychology [5][8] - The rise of instant retail has been significant, with platforms like Meituan showing record sales and user engagement during the festival [4][7] Group 3: Regional Insights - Guangdong province remains the top consumer market, with Shenzhen identified as the city with the highest purchasing power [7] - High-tech and quality lifestyle products saw strong demand in Guangdong, with significant sales growth in categories like digital cameras and air conditioning units [7] - The emergence of new local retail formats is evident, with brands leveraging direct connections with consumers to enhance sales [7]

文 | 楼股巷 过去四年，中国消费市场发生了一场静默而深刻的结构性变革。埃森哲最新发布的《美好生活新主张——中国消费者洞 察》报告揭示的数据直观展示了近几年的巨大变化——国际品牌在中国市场的传统优势正以前所未有的速度瓦解，取而代 之的是更加理性、自主且具有文化自信的中国消费者。 这场变革不仅仅是市场占有率的重新分配，更是消费逻辑的根本性重构。 国货崛起背后的三重逻辑：性价比、产品力与文化自信的完美融合 国货品牌的全面逆袭是本次报告最引人瞩目的发现。在美妆护肤领域，国货偏好度从2021年的仅12%飙升至2025年的 43%，实现了对国际品牌的历史性超越。3C数码领域更是如此，国货以55%的偏好度占据绝对主导。 图：仅四年间（2021-2025），中国消费市场竞争格局已见巨变 来源：《美好生活新主张——埃森哲中国消费者洞察》 这背后是三个关键因素的共振： 首先，性价比成为新王道。85%的消费者将性价比作为选择国货的首要原因，比2021年上升8个百分点。在经济增长放缓的 背景下，消费者不再愿意为虚高的品牌溢价买单。 不过，当下的性价比已不再是简单的低价，而是"可被验证的价值"。消费者追求的是在合理价格范围内，获得最 ...

Core Insights - The report by Accenture titled "New Propositions for a Better Life - Insights into Chinese Consumers" analyzes the structural changes occurring in the Chinese consumer market, highlighting two main themes: "Rational Upgrade" and "Demand Restructuring" [2][10]. Group 1: Rational Consumption and Brand Loyalty - Chinese consumers are becoming increasingly rational, with over 55% frequently comparing multiple brands even if they have a preferred one, indicating a dilution of brand loyalty [3][25]. - Domestic brands are rising across various categories, with consumer preference for domestic products surpassing that for international brands in beauty, 3C electronics, home appliances, and apparel [3][14]. - The preference for domestic brands is driven not only by price but also by cultural recognition and emotional value, with 85% of consumers prioritizing cost-effectiveness and 70% valuing product quality [15][25]. Group 2: New Priorities and Consumer Behavior - Consumers are reordering their life priorities, with a significant increase in focus on health and wealth, while aspirations related to career, love, and personal growth are being suppressed [4][40]. - Nearly 90% of consumers actively focus on physical and mental health, with 70% choosing to save money to enhance financial resilience, and 60% engaging in skill development or side jobs, forming a "safety triangle" of health, wealth, and learning [4][47]. - The shopping experience is evolving, with 85% of consumers preferring online browsing while still valuing in-store experiences, indicating a desire for a blend of efficiency and emotional interaction [4][39]. Group 3: AI Integration in Daily Life - AI is rapidly becoming integrated into daily life, with 77% of consumers frequently using AI tools, viewing them as advisors (65%) or assistants (63%), and even as partners (46%) [5][26]. - AI lowers the barriers to information access, enabling consumers to make more autonomous and efficient decisions in shopping, learning, and other areas [5][39]. Group 4: Brand Response Strategies - In the era of rational consumption, brands must provide "justifiable premiums" through solid product quality and clear value propositions to gain consumer trust [6][11]. - Emotional connections are crucial, with brands needing to engage deeply with consumers in real-life scenarios, such as creating immersive experiences or enhancing consumer confidence through integrated online and offline services [6][11]. - Leveraging AI to understand consumer needs and optimize experiences is becoming a core competitive advantage for brands [6][11].

Core Insights - The 2023 Double 11 shopping festival highlighted a significant trend towards rational consumption, with brands focusing on product quality and user experience [1][3] - Haier achieved its 14th consecutive year of being the top performer across multiple categories, channels, and platforms, showcasing its competitive strength in the home appliance sector [1][3] Performance Highlights - Haier secured the top retail sales position in key categories such as refrigerators, washing machines, water heaters, and freezers, with 12 products exceeding 100 million in sales [3][4] - The high-end market saw Haier excel, particularly in the over 10,000 yuan segment, while also leading in sales across major platforms like JD, Taobao, Douyin, Kuaishou, and Xiaohongshu [3][4] Product Innovation - Haier introduced a range of AI-powered products that resonated with consumer needs, including the AI full-space preservation technology in the Mailang refrigerator, which achieved the highest sales in its category [4][6] - The Leader brand's washing machine and the Mailang air conditioner also topped their respective categories, demonstrating Haier's commitment to innovation and user satisfaction [4][6] Marketing and User Engagement - Haier's marketing strategies included collaborations with CCTV and sports IPs, resulting in over 7.1 billion total exposures and significant engagement through innovative campaigns [6][8] - The company implemented a "crowd-testing" approach, involving over 500 influencers to provide feedback directly to engineers, enhancing user interaction and product development [8] Overall Impact - Haier's success during Double 11 reflects its ability to adapt and innovate in response to changing consumer preferences, emphasizing the importance of user trust and ongoing engagement [8]

Core Insights - The "Double 11" shopping festival has evolved into a longer event, with major platforms extending the promotional period to over 30 days, reflecting a shift towards more rational consumer behavior [1] - AI technology is enhancing the shopping experience, with platforms like Taobao and JD.com utilizing AI to provide personalized shopping lists and improve customer service efficiency [2] - Instant retail is becoming a significant trend, with platforms integrating online and offline resources to enhance delivery efficiency and consumer satisfaction [3][5] Group 1: Changes in Consumer Behavior - This year's "Double 11" has seen a shift from price sensitivity to a focus on quality and rational consumption, as consumers approach the event with a more balanced mindset [1] - The promotional strategies have changed, with platforms simplifying discount calculations and emphasizing direct price reductions [1] Group 2: AI Integration - AI tools are being used to address consumer needs, with Taobao's "AI Universal Search" handling nearly 50 million queries and providing around 2 million customized shopping lists [2] - The shift in traffic logic from "hot product recommendations" to "target audience matching" allows smaller businesses to gain visibility through well-defined product information [2] Group 3: Instant Retail Development - Instant retail has gained traction, with over 30,000 brands and 400,000 stores participating in platforms like Taobao Flash Purchase, leading to significant sales increases for many retailers [5] - The integration of online and offline resources is creating a synergistic effect, enhancing the overall retail experience and driving digital transformation in the industry [5]

Core Insights - The "Double Eleven" shopping festival has evolved into a longer event, with major platforms extending the promotional period to over 30 days, reflecting a shift towards more rational consumer behavior [1][2] - AI technology is enhancing the shopping experience, allowing for personalized recommendations and improved efficiency for merchants, leading to the rise of niche markets [2][3] - Instant retail is becoming a significant trend, integrating online and offline resources to improve delivery efficiency and consumer satisfaction [3][5] Group 1: Changes in Consumer Behavior - This year's "Double Eleven" has seen a shift towards rational consumption, with consumers focusing more on quality rather than just price sensitivity [1] - Promotional strategies have simplified, moving away from complex calculations to more straightforward discounts, indicating a change in consumer expectations [1] - The use of professional knowledge and deep experiences in live streaming has become a competitive advantage for e-commerce platforms [1] Group 2: AI's Role in the Market - AI tools like "AI万能搜" and "AI清单" are addressing millions of consumer needs and providing customized shopping lists, significantly enhancing the shopping experience [2] - The shift in traffic logic from "explosive product recommendations" to "target audience matching" allows smaller merchants to gain visibility [2] - AI is also optimizing operational strategies for merchants, improving both service quality and efficiency [2] Group 3: Instant Retail Development - Instant retail has gained traction, with platforms like Meituan and Douyin facilitating rapid delivery from local stores, enhancing consumer convenience [3][4] - Over 30,000 brands and 400,000 stores have joined platforms like Taobao Flash Sale, demonstrating the integration of online and offline retail [5] - The collaboration between e-commerce platforms and physical retailers is creating a synergistic effect, driving digital transformation in the retail sector [5]