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整治“向上取整”,值得“锱铢必较”(金台锐评)
Ren Min Ri Bao· 2025-07-30 22:33
完善相关制度,厘清"向上取整"边界。目前,相关规章制度对"向上取整"缺乏足够清晰界定,导致部分 企业钻空子。应进一步明确何种情况下允许合理取整、何种情况属于变相加价,让执法更有据可依。国 家邮政局的此次整治就是很好的范例,通过优化完善快递行业计重规则,也为其他领域整治类似问题提 供借鉴。 加强市场监管,提高违法成本。相关行业主管部门应主动作为,对利用"向上取整"变相涨价的商家进行 约谈、处罚,并建立黑名单制度等,让违规者付出代价。同时畅通消费者投诉渠道,激活社会监督,形 成惩戒机制。 近日,国家邮政局就部分快递企业在计重收费中存在"向上取整"行为作出回应,指导相关企业参照《快 递服务》国家标准,优化完善服务收费计重规则。目前,相关企业普遍优化了计重收费规则,计费重量 以千克为单位,保留小数点后至少1位。 推动行业自律,倡导诚信经营。行业协会应制定行业规范,引导企业合法合规计量定价,杜绝隐性收 费。企业也应认识到,短期的"小聪明"可能带来一时的利润,但长远来看,只有诚信计量公平交易,才 能赢得消费者长久支持。 所谓"向上取整",即在计价时只要零头超过"1"的都往上加到下一个整数,如有的快递企业"即便1.1公斤 ...
从“雪糕刺客”到破产:那些不把消费者当人的品牌,终被市场抛弃
Sou Hu Cai Jing· 2025-07-24 18:22
Core Viewpoint - The downfall of Zhong Xue Gao, once a leading high-end ice cream brand, is attributed to its failure to maintain product quality and integrity, leading to a loss of consumer trust and market position [2][4][7] Group 1: Company Performance - Zhong Xue Gao initially achieved significant success, selling ice cream at high prices and generating over 1 billion yuan in sales within a year [2] - The brand's image was severely damaged due to false advertising claims, such as "no added water," which were later proven to be misleading [4] - A viral video showing the ice cream not melting when heated further tarnished the brand's reputation, leading to consumer backlash [4] Group 2: Marketing and Consumer Trust - The founder's focus on marketing over product quality resulted in a disconnect with consumer expectations, particularly regarding health and ingredient transparency [4][5] - The brand's pricing strategy, which placed high-end products alongside cheaper options without clear labeling, contributed to negative consumer experiences and perceptions [4] Group 3: Industry Trends - The challenges faced by Zhong Xue Gao reflect a broader trend in the market where once-prominent brands are struggling due to a lack of respect for consumer needs and market dynamics [5][6] - Other luxury brands, such as BMW, are also experiencing significant sales declines, indicating a shift in consumer preferences towards value and quality over brand prestige [5] - The failure of brands like Zhong Xue Gao serves as a cautionary tale for companies that prioritize short-term gains over long-term consumer trust and product integrity [6][7]
建德古城创新信用监管 绘就商圈诚信消费新画卷
Mei Ri Shang Bao· 2025-07-15 03:01
Core Insights - The event "Red Collar Business Circle: Joy in Yanzhou" in Jiande City signifies a new chapter in promoting consumer vitality through credit regulation led by party building [1] - Jiande has established a comprehensive credit regulation system addressing issues like weak responsibility and insufficient regulatory effectiveness in the business circle [1][2] Group 1: Event Highlights - The event featured creative activities such as the "Integrity Plum Blossom List" award ceremony and performances emphasizing the importance of integrity in business [1] - Jiande City has published the "Plum Blossom List" of six excellent shops for trustworthy consumption and issued yellow card warnings to two problematic merchants [1] Group 2: Credit Regulation Innovations - Jiande has developed an online platform "City Affairs Guidance Regulations" with 78 specific requirements across six major areas, enhancing compliance awareness and reducing problem rates by 37.6% [2] - The city has implemented a "Five-Dimensional Integrity Operation" model for real-time evaluation of merchants, utilizing 132 indicators for credit scoring and categorizing businesses into "red, yellow, and green" levels [2][3] Group 3: Recognition and Impact - Jiande's Yanzhou Ancient City has been recognized as one of the "Top Ten Trustworthy Consumption Circles" in Hangzhou for two consecutive years, showcasing the success of its credit regulation initiatives [3] - The "City Affairs Guidance Regulations" platform and the "Five-Dimensional Integrity Operation" evaluation system have been acknowledged as best practice cases by the Hangzhou Market Supervision Bureau [3]
新华保险济宁中支业务经理刘莉:以专业铸诚信,以服务赢信赖
Qi Lu Wan Bao· 2025-07-14 11:20
Core Viewpoint - The article highlights the importance of customer-centric service in the competitive insurance industry, exemplified by Liu Li's dedication and professional growth since joining the industry in November 2016 [1][5]. Group 1: Professional Integrity - Liu Li values integrity as a fundamental quality in her career, consistently adhering to ethical principles despite potential conflicts of interest [5]. - An example of her commitment to integrity is illustrated when she insisted on accurate health disclosures from a client, which ultimately prevented a significant financial loss for both the client and the company [5]. Group 2: Innovative Service Models - Liu Li prioritizes customer needs and continuously innovates service models to exceed client expectations, organizing events like "Insurance Knowledge Lectures" to educate clients [7]. - Her proactive approach in assisting clients during claims processes has enhanced trust and satisfaction, demonstrating the warmth and strength of insurance services [7]. Group 3: Recognition and Professional Development - Liu Li has received numerous accolades for her professional capabilities and service quality, including being named "Integrity Ambassador" for six consecutive years from 2018 to 2023 [9]. - She achieved the "IDA International Dragon Award" for three consecutive years from 2023 to 2025, and completed a certification as a retirement planner from Peking University in 2024, enhancing her expertise in retirement planning [9][10]. Group 4: Team Building and Leadership - As a business manager, Liu Li emphasizes the importance of team development, guiding her team with principles of integrity, professionalism, and service [11]. - She organizes regular training and experience-sharing sessions to improve her team's industry knowledge and sales skills, fostering a motivated and high-performing team [11]. - Liu Li aims to continue her journey in the insurance industry, focusing on customer needs and professional service to elevate her team and contribute to the industry's healthy development [11].
建德“红领商圈”点燃古城消费新活力,信用监管打造放心消费环境
Sou Hu Cai Jing· 2025-07-10 14:48
Core Viewpoint - The event "Red Collar Business Circle · Enjoying in Yanzhou" showcased the innovative practices of the JianDe Market Supervision Bureau in enhancing the business environment and stimulating consumer activity through credit empowerment and party leadership [1][3]. Group 1: Event Highlights - The event featured a vibrant atmosphere with a focus on credit as the central theme, highlighting the innovative achievements of the JianDe Market Supervision Bureau [3]. - A live performance included a variety of artistic programs that conveyed consumer rights knowledge and the importance of integrity in business, effectively engaging the audience [3][4]. - The "Meihua List" for the second quarter was released during the event, providing consumers with a reliable guide based on merchants' credit ratings and service quality [4]. Group 2: Policy Promotion - The event promoted the "Meihua Package," which includes eight key items aimed at providing direct support to merchants, showcasing the bureau's commitment to facilitating business operations [6]. - The JianDe Market Supervision Bureau staff actively engaged with merchants, offering detailed explanations of various regulatory policies and services designed to assist small businesses [6]. - The event emphasized the role of party leadership in market regulation, positioning credit tools as essential for fostering a supportive business environment [6].
宁夏银川市西花园市场监管所开展诚信经营宣传活动
Core Points - The event organized by the Ningxia Yinchuan Market Supervision Administration aims to enhance merchants' awareness of integrity and create a civilized and orderly market environment [1][2] - The activity includes legal education on consumer rights, pricing laws, and food safety laws, emphasizing the importance of compliance and integrity in business operations [1] - Recent cases of false advertising and price fraud were analyzed to warn merchants about the consequences of non-compliance and to promote responsible business practices [1][2] Group 1 - The theme of the event is "Integrity Promotion into Merchants, Civilized Operation into Hearts," focusing on building a trustworthy consumption environment [1] - Law enforcement personnel acted as "legal messengers," providing in-depth analysis of business pain points through theoretical explanations and scenario simulations [1] - Merchants are encouraged to transform legal awareness into daily business conduct, enhancing their competitive advantage through integrity [1] Group 2 - A Q&A session was held to address merchants' concerns regarding licensing processes, advertising compliance, and consumer complaint handling [2] - A "West Summer Wanda Integrity Business Liaison Group" was established to facilitate real-time communication between government and businesses [2] - The event utilized a multi-dimensional promotional model to instill the concept of integrity deeply into the business community, laying a solid foundation for a civilized market environment [2]
企业抖机灵不如练内功
Jing Ji Ri Bao· 2025-06-13 20:54
Group 1 - The core issue revolves around companies using misleading trademark strategies to gain competitive advantages, which can lead to consumer confusion and mistrust [1][2][3] - Companies are increasingly engaging in wordplay with trademarks, such as splitting words or exaggerating descriptions, to create misleading perceptions among consumers [1][2] - The market's tolerance for deceptive marketing practices is decreasing, and companies that rely on such tactics may face long-term repercussions [1][2] Group 2 - Integrity is emphasized as a vital component for sustainable business development, with trademarks serving as a representation of a company's reputation and brand value [2][3] - The trademark law prohibits deceptive marks that can mislead the public regarding product quality or origin, highlighting the need for honest marketing practices [2][3] - Companies are encouraged to focus on product innovation and quality improvement rather than resorting to gimmicks in trademark usage [2][3] Group 3 - Maintaining a healthy industry ecosystem requires preventing businesses from benefiting from deceptive practices, necessitating stricter trademark registration and usage regulations [3] - Regulatory bodies should enhance scrutiny of trademark applications and monitor compliance to prevent misleading marketing tactics [3] - A transparent approach in branding can strengthen consumer trust and contribute to a healthier market environment, ultimately supporting economic growth [3]
白象“多半”风波后的坚守:老实人如何在商界书写担当?
Sou Hu Cai Jing· 2025-06-09 04:09
Core Viewpoint - The recent trademark controversy surrounding White Elephant Food has highlighted the brand's commitment to quality and consumer trust, showcasing its proactive approach in addressing public concerns and setting a new industry standard [1][3][7]. Group 1: Trademark Controversy - White Elephant Food faced public scrutiny due to the trademark status of "多半" on its product packaging, which led to consumer confusion [1]. - In response to the backlash, the company quickly changed the product names to "面饼120克" and "面饼110克," and committed to ceasing the use of the disputed trademark [1][3]. - This decision is estimated to potentially cost the company tens of millions but has enhanced its image among consumers [3]. Group 2: Commitment to Quality - Since its inception in 2000, White Elephant has prioritized product quality, investing in independent testing facilities to ensure raw material safety [3]. - The company has maintained a record of "zero major food safety incidents" over more than two decades, reflecting its dedication to quality and consumer trust [3]. - White Elephant has also led efforts to revise and improve industry standards, demonstrating a commitment to higher quality products [3]. Group 3: Industry Impact - White Elephant's actions serve as a wake-up call for the entire industry, emphasizing the importance of integrity and quality in maintaining consumer trust [3][7]. - The company's approach illustrates that true strength lies in the ability to recognize and rectify mistakes promptly, a quality that is increasingly rare in the business world [7]. - White Elephant embodies the spirit of Henan, showcasing values of honesty, diligence, and responsibility in its operations [4][7].
创业信物——创新者与他们的“头啖汤”⑩ | 从小面馆到上市餐饮集团 从广州走向全国乃至全球 这把打气筒打出创业志气底气
Guang Zhou Ri Bao· 2025-06-07 20:09
Core Insights - The article highlights the entrepreneurial journey of the founder of Jiumaojiu Group, Guan Yihong, who transformed a small noodle shop into a nationwide and international restaurant group over 30 years [2][3][4] Company Development - In 1995, Guan Yihong opened his first noodle shop in Haikou, which was less than 60 square meters and operated with a small team [3][12][13] - The shop gained a reputation for its integrity and customer service, especially during a typhoon when it remained open and sold noodles at a fair price [3][4][11] - In 2002, the company expanded to Guangzhou, where it established a successful presence by offering affordable prices that attracted many customers [6][7][14] - The company launched the sub-brand "Tai Er Sauerkraut Fish" in 2015, marking the beginning of a multi-brand development strategy [10][15] - In 2020, Jiumaojiu Group went public in Hong Kong, leveraging capital market resources to enhance its competitive advantages in operations, supply chain, and digital upgrades [10][16] Entrepreneurial Philosophy - Guan Yihong emphasizes the importance of continuous learning and adaptation in entrepreneurship, stating that understanding the industry is a journey that never ends [10] - The company’s core values include integrity, thriftiness, and practicality, which are reflected in its business practices and brand identity [4][5] Key Milestones - 1995: Opening of the first Shanxi noodle shop in Haikou [12][13] - 2002: Expansion to Guangzhou and the start of chain restaurant development [14] - 2015: Introduction of the Tai Er Sauerkraut Fish sub-brand [15] - 2020: Listing on the Hong Kong stock exchange [16]
字节跳动警告合作方:对腐败贿赂“零容忍”,如被发现将永不合作
news flash· 2025-05-23 04:19
Group 1 - ByteDance emphasizes its commitment to compliance management and integrity in business operations, stating a "zero tolerance" policy towards corruption and bribery [1] - The company warns that any partners found to be engaging in bribery or collusion with employees will be placed on a blacklist, prohibiting any future collaboration [1] - ByteDance explicitly advises against giving gifts or monetary incentives to its employees, including items such as gift boxes, cash, red envelopes, shopping cards, and gift vouchers [1] Group 2 - The company also prohibits any inappropriate hospitality towards its employees, which includes excessive or luxurious dining, entertainment, and travel [1]