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美股异动|携程一度涨超3%,与票务供应商Cityline合作拓展港澳市场票务服务
Ge Long Hui· 2025-09-11 15:01
Group 1 - Ctrip (TCOM.US) saw an initial increase of over 3%, reaching a high of $74.68 [1] - Ctrip Group has established a five-year strategic partnership with Cityline, marking its first collaboration with a major ticketing supplier in Hong Kong and Macau [1] - Users of Ctrip's Trip.com and Ctrip Travel will be able to easily collect event tickets from Cityline's self-service machine network in Hong Kong, Macau, and mainland China, enhancing convenience and providing a smoother ticketing experience for large events [1]
Airbnb爱彼迎发布国庆黄金周出境游趋势报告:中国旅行者搜索热度同比近翻倍
Bei Jing Shang Bao· 2025-09-11 13:24
Core Insights - The article highlights a significant increase in outbound travel demand among Chinese travelers during the National Day holiday, driven by the expansion of visa-free policies and the addition of international flight routes [1][3] Group 1: Travel Trends - The search interest for outbound travel among Chinese travelers has nearly doubled compared to the same period last year [1] - Japan remains the most popular destination, with Italy, France, Spain, New Zealand, South Korea, Indonesia, Australia, the United States, and the United Kingdom also ranking in the top ten [1] - Greece has seen a remarkable 7-fold increase in search interest, attributed to new direct flight options [1] Group 2: Emerging Destinations - There is a noticeable shift towards less traditional and more diverse travel destinations, with Japan leading the popularity chart [4] - Fukuoka's search interest surged over 3 times due to its unique culinary culture, while the Izu Peninsula's interest increased over 2 times [4] - Italy, Spain, and France have all experienced over 2 times growth in search volume, with Crete in Greece seeing a 10-fold increase and Ostend in Belgium experiencing over 30 times growth [4] Group 3: Travel Experience Preferences - The trend of "slow travel" is gaining traction, with travelers seeking relaxation through beach destinations [5] - Okinawa's search interest increased over 2 times, while Phu Quoc in Vietnam saw a nearly 7-fold increase [5] - Mountain retreats are also becoming popular, with Trento in Italy and the Haute-Savoie region in France seeing search interest growth of over 3 times and 4 times, respectively [5] Group 4: Social Media Influence - The demand for visually appealing travel experiences is rising, particularly among Generation Z travelers [6] - Destinations with cinematic qualities, such as the Amalfi Coast in Italy and Prague in the Czech Republic, have seen significant increases in search interest [6] - Natural landscapes, like Lake Como in Italy and Queenstown in New Zealand, are also attracting attention for their stunning scenery and adventure activities [6]
去哪儿旅行将上新“AI旅行工具箱” 用AI重构旅行
Zheng Quan Ri Bao Wang· 2025-09-11 09:15
Core Viewpoint - The company is leveraging AI technology to enhance its online travel platform, aiming to improve user experience and operational efficiency across various services [2][3][4]. Group 1: AI Integration in Services - The company is reconstructing its app using AI, covering the entire travel process from itinerary planning to service assurance [2]. - An AI travel toolbox will be launched on the app's homepage before the National Day holiday, consolidating multiple functions for user convenience [2]. - The AI itinerary planning assistant is designed to provide personalized recommendations based on user preferences, utilizing a vast database of travel experiences and tags [2]. Group 2: AI Tools and User Interaction - The AI ticketing assistant, "Xiao Tuo," addresses personalized queries related to flight bookings, achieving a 70% resolution rate for user inquiries [3]. - The company plans to integrate all pre-trip AI assistants into a prominent position on the app, enhancing user interaction and satisfaction [3]. - AI tools are being utilized across various business lines to improve efficiency and optimize workflows, with an 80% coverage of AI programming teams [3][4]. Group 3: Empowering Industry Partners - The company has developed an AI assistant for ticket agents, reducing response time from 2 hours to 3 minutes and achieving a 70% automation rate for issue resolution [4]. - Future developments will include AI tools for airline flagship stores, automating problem identification and resolution processes [4]. Group 4: Internal Innovation and Culture - The establishment of AI communities within the company encourages employees to share best practices and innovative solutions, fostering a collaborative environment [4][5]. - An "AI Lab" has been created to focus on user-centric AI applications, emphasizing innovation over rigid performance metrics [5]. - The company is adopting a bottom-up approach to AI development, aiming to transform the organization and the industry over the next two years [5].
走进上海虹桥临空经济示范区
Ren Min Wang· 2025-09-11 08:32
Group 1 - Ctrip Group's office building is located in the Shanghai Hongqiao Airport Economic Demonstration Zone, showcasing the company's presence in the area [1] - Visitors are exploring the Ctrip Group Exploration Center, indicating active engagement and interest in the company's offerings [3] Group 2 - Bosch Company has an exhibition hall in the Shanghai Hongqiao Airport Economic Demonstration Zone, highlighting its involvement in the region [5] - Visitors are interacting with exhibits at Bosch's exhibition hall, suggesting a focus on innovation and technology [6][7]
美股异动|携程盘前涨约1.5%,与Cityline达成战略合作拓展港澳市场票务服务
Ge Long Hui· 2025-09-11 08:25
Core Viewpoint - Ctrip (TCOM.US) has entered a five-year strategic partnership with Cityline, marking its first collaboration with a major ticketing supplier in Hong Kong and Macau, which is expected to enhance user experience in ticket purchasing and collection [1] Group 1 - Ctrip's stock rose approximately 1.5% to $73.55 in pre-market trading [1] - The partnership will allow users of Trip.com and Ctrip to easily collect event tickets at Cityline's self-service kiosks in Hong Kong, Macau, and mainland China [1] - The integration of online ticket purchasing with offline collection is anticipated to improve convenience for users attending large events [1]
用AI重构旅行!去哪儿副总裁任芬:让AI“懂你”的行程
Mei Ri Jing Ji Xin Wen· 2025-09-11 07:55
图片来源:主办方供图 9月11日,由世界旅游城市联合会(WTCF)主办的"2025世界旅游合作与发展大会"在北京举行。会上,去哪儿旅行副总裁任芬表示,公司正通过AI技术重 构全链条旅行服务,从行程规划,到围绕产品的搜索、比价、预订,再到行程中的服务保障,全链条都值得用AI重做一遍。AI会改变用户在App上的行为路 径,"我们希望借助AI的改造,制定出'懂你'的行程"。 每经记者|王紫薇 每经编辑|董兴生 从日常衣食住行的细微改变,到产业服务链条的深度重构,AI(人工智能)正全面融入人们的生活场景。 今年4月,去哪儿还成立了15人的"AI实验室"内部创业组织。"在开发面对用户应用场景的AI产品时,往往没法一开始就提出硬性KPI(关键绩效指标)要 求,我们希望首先考虑和满足用户的使用感。这需要我们在组织上做出创新,去营造一个更加自由的创新环境。"任芬坦言,"AI实验室"打破了公司层级, 扁平化管理,直接向一把手汇报。相比数据结果,更注重创新的完整过程。 ...
助力“丝滑”中国游 去哪儿旅行英文版亮相2025年服贸会
Zheng Quan Ri Bao Wang· 2025-09-11 07:14
"有意思的是,此前平台并无英文版,但已吸引不少外国朋友通过中文版下单。"去哪儿相关负责人坦 言,我们调研得知,许多外国朋友是通过中国朋友帮忙,在去哪儿平台上代订的。这也促使我们决心上 线英文版,更好地满足外国朋友的需求。 去哪儿旅行App平台数据显示,日本、韩国、越南、马来西亚、泰国、新加坡、澳大利亚、俄罗斯、加 拿大和美国构成今年上半年入境游十大客源国。外国游客的预订已覆盖国内百余个城市,其中上海、北 京、广州、成都、深圳、杭州、厦门、青岛、海口和昆明是最受外国朋友欢迎的目的地TOP10。 随着英文版的上线,去哪儿旅行也帮助外国朋友深入打卡了更多中国城市。数据显示,在平台上,今年 暑期外国游客预订机票前往的城市数量达到144个,同比去年增加16个,新增的目的地大多是自然景观 优美又比较凉爽的宝藏小城,如四川甘孜、甘肃张掖、安徽安庆、湖北恩施、新疆阿克苏等。 其中,暑期外国游客机票预订量增长最快的前20个城市中,全部为三线及以下城市,入境游机票预订增 速TOP10目的地分别为:山西大同、浙江舟山、内蒙古鄂尔多斯、安徽黄山、新疆伊宁、云南腾冲、浙 江义乌、新疆喀什、山西运城、湖北宜昌。外国游客前往浙江义乌的机票 ...
去哪儿旅行将于“十一”假期前推出“AI旅行工具箱”
Bei Jing Shang Bao· 2025-09-11 06:45
Core Viewpoint - Qunar is leveraging AI technology to enhance its app functionalities and improve user experience in travel planning and booking [1][6]. Group 1: AI Integration in Qunar's App - Qunar plans to launch an "AI Travel Toolbox" on its app homepage before the National Day holiday, consolidating multiple features for users [1]. - The company is reconstructing its app using AI across the entire travel process, from itinerary planning to service assurance during trips [6]. Group 2: AI Applications and Features - Qunar's AI applications include itinerary planning, flight pre-sale assistance, and intelligent customer service [6]. - The AI itinerary planning assistant offers personalized recommendations based on user preferences, utilizing a database of tens of thousands of real travel stories and various user tags [6]. - The AI flight assistant, "Xiao Tuo," addresses personalized queries related to flight bookings, achieving a 70% resolution rate for inquiries from approximately 70,000 users daily [6]. Group 3: Industry Empowerment through AI - Qunar has developed an AI assistant for ticket agents, reducing their response time from 2 hours to 3 minutes, with a 70% automation rate for resolving discrepancies [7]. - Future plans include extending these AI tools to airline flagship stores, automating the entire process of issue identification, analysis, resolution, and feedback [7].
2025服贸会|去哪儿旅行将于“十一”假期前推出“AI旅行工具箱”
Bei Jing Shang Bao· 2025-09-11 06:40
Core Insights - Qunar Travel is launching an "AI Travel Toolbox" on its app homepage before the National Day holiday, which will integrate multiple specialized functions [1] Group 1: AI Integration in Qunar Travel - Qunar Travel is reconstructing its app using AI across the entire travel process, from itinerary planning to product search, price comparison, booking, and service assurance [6] - The AI applications currently cover travel itinerary planning, pre-sale assistance for flight tickets, and intelligent customer service [6] - The AI itinerary planning assistant aims to provide personalized recommendations based on user preferences, utilizing a database of tens of thousands of real travel stories and various user tags [6] Group 2: AI Assistance for Users - The AI flight assistant "Xiao Tuo" addresses personalized queries during the flight booking process, achieving a 70% resolution rate for inquiries from 70,000 users daily [6] - It can answer basic questions as well as provide personalized destination recommendations for less crowded places during the National Day holiday [6] Group 3: Industry Empowerment through AI - Qunar has developed a specialized AI assistant for ticket agents, reducing their response time from 2 hours to 3 minutes, with a 70% automatic resolution rate for information discrepancies [7] - Future plans include extending these AI tools to airline flagship stores, automating the entire process of issue identification, analysis, resolution, documentation, and backend optimization [7]
去哪儿旅行英文版亮相2025年服贸会
Bei Jing Shang Bao· 2025-09-10 14:16
Core Insights - The online travel platform Qunar has launched an English version to better serve foreign tourists, which was showcased at the 2025 China International Fair for Trade in Services [1] Group 1: Product Launch and Features - Qunar's English version was launched in July, offering services for hotel, flight, train, ticket, and vacation bookings in English [1] - Users can easily switch languages in the app settings, ensuring a seamless experience from search to payment [1] Group 2: User Growth and Market Impact - Since the launch on July 15, the app has seen an increase in users from nine new countries, including Morocco, Iran, Uzbekistan, and Sudan [1] - There has been a significant increase in inbound travel orders, with August orders rising nearly 70% compared to July [1] Group 3: Popular Destinations - The app's data indicates that foreign tourists are booking in over 100 domestic cities, with Shanghai, Beijing, Guangzhou, Chengdu, Shenzhen, Hangzhou, Xiamen, Qingdao, Haikou, and Kunming being the top 10 most popular destinations [1]