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狂飙的超标“外卖电动车”:保险赔付难,引发诉讼多,骑手和受害者权益如何保障
Xin Lang Cai Jing· 2025-06-22 18:23
Core Viewpoint - The rapid growth of the food delivery industry in China has led to significant issues regarding the use of over-standard electric vehicles by delivery personnel, resulting in insurance claim difficulties when accidents occur [1][2]. Group 1: Insurance Claim Difficulties - Many delivery personnel face challenges in obtaining insurance compensation after accidents involving over-standard electric vehicles, as these vehicles are often classified as motor vehicles by traffic authorities, leading to insurance companies denying claims based on "driving a motor vehicle without a license" [2][7]. - In 2025 alone, over 450 cases were found on the Chinese court document website where delivery personnel were denied insurance claims due to the classification of their vehicles [7]. - A notable case involved a Meituan delivery rider whose insurance claim was denied after a fatal accident, but the court ultimately ruled in favor of the rider, ordering the insurance company to pay [4][6]. Group 2: Characteristics of Over-Standard Electric Vehicles - The Ministry of Industry and Information Technology reported that the total number of electric bicycles in China has exceeded 350 million, with many delivery personnel relying on these vehicles for their work [10]. - Delivery personnel often modify their electric vehicles to enhance speed and efficiency to meet platform algorithms and delivery deadlines, leading to vehicles that exceed legal speed limits and technical specifications [10][11]. - The legal definition states that electric bicycles must not exceed a speed of 25 km/h, a power of 400 watts, or a weight of 55 kg; exceeding these limits classifies them as motor vehicles, which complicates insurance and liability issues [11][12]. Group 3: Solutions to Insurance Claim Issues - Legal experts suggest that platforms, delivery personnel, and the insurance industry must collaborate to improve the insurance system, enhance awareness, and optimize service to protect the rights of delivery personnel [12][13]. - Recommendations include developing specialized insurance products for delivery personnel, clarifying insurance terms regarding vehicle classification, and ensuring comprehensive coverage for various risks associated with delivery work [12][15]. - Recent regulatory actions in cities like Shanghai and Guangzhou aim to address the issue of over-standard electric vehicles, with measures to penalize illegal modifications and improve safety standards for delivery personnel [14][15].
平台经济反“内卷”,亦可为促就业作贡献
Nan Fang Du Shi Bao· 2025-05-26 08:17
Group 1 - The core viewpoint of the news is the introduction of the "Guidelines for Compliance of Charging Behavior on Online Trading Platforms" to regulate the fees charged by platforms to operators, aiming to protect their rights and promote healthy development of the platform economy [1] - The guidelines emphasize fairness, legality, and good faith in charging practices, advocating for a reduction in the burden on operators and reinforcing self-discipline among platforms [1] - The increasing call for regulation of the platform economy highlights issues such as "involution," which refers to both inter-company competition and internal competition among operators [1][2] Group 2 - The fierce competition in the delivery industry, particularly with the entry of JD.com, has led to aggressive price wars and significant subsidies from platforms like Meituan and Ele.me [2] - Regulatory bodies have taken notice of these practices, urging companies to engage in fair competition and protect the rights of consumers and operators [2] - The internal aspect of "involution" is also critical, as high fees imposed by platforms can lead to excessive competition among operators, negatively impacting product quality and safety [3] Group 3 - The emphasis on reducing the burden on operators is aimed at stabilizing market participants and indirectly maintaining employment [3] - Initiatives like Meituan's "fatigue prevention mechanism" for delivery riders signal a shift towards reducing over-competition and creating a fairer working environment [3][4] - The recognition of the negative consequences of "involution" among platforms indicates a positive trend towards improving employment conditions and industry attractiveness [4]
繁荣外卖市场重在规范有序
Jing Ji Ri Bao· 2025-05-25 22:05
Core Viewpoint - The rapid expansion of the food delivery market in China necessitates compliance and orderly competition among platform companies to ensure sustainable growth and protect the interests of consumers, operators, and delivery riders [1][2]. Group 1: Market Dynamics - The online food delivery user base in China has surpassed 545 million, accounting for approximately 50% of the total internet users [2]. - The market has evolved from merely delivering food to offering a wide range of products, driven by the preferences of the younger generation who favor instant delivery services [2]. - The competition among major platforms like JD, Meituan, and Ele.me has intensified since JD entered the market, leading to promotional strategies such as zero commission and substantial subsidies [1][2]. Group 2: Regulatory Environment - The State Administration for Market Regulation has held discussions with major food delivery platforms to address competitive issues and emphasize the importance of lawful and fair operations [1][2]. - The focus is on maintaining consumer safety and ensuring that the rights of all stakeholders, including platform operators and delivery riders, are protected [1][2]. Group 3: Delivery Riders' Role - There are over 10 million food delivery riders in China, whose labor rights and protections are crucial for the industry's sustainable development [3]. - Recent initiatives by platforms to enhance riders' rights include providing social insurance and implementing measures to prevent overwork, which can improve service quality and efficiency [3]. Group 4: Future Outlook - To achieve long-term success, platform companies must shift from competing for existing market share to creating new growth opportunities, focusing on digital transformation and operational efficiency [3]. - Collaborating with restaurant partners to enhance product offerings and ensuring food safety are essential for maintaining a competitive edge in the market [3].
四川外卖员将无需健康证,网友吵起来了
Bei Jing Shang Bao· 2025-05-21 06:01
近日,有媒体报道了从去年11月份开始,四川省尝试全省的外卖送餐人员、售卖预包装食品的工作人员不需要办理健康证就能上岗,同时,体检机 构也不再接待外卖员做健康证体检。 但与此同时,外卖平台公司却表示,他们没有接到相关通知,仍要求外卖员办理、上传健康证,否则会被限制接单。 资料图,图文无关 近半年来,外卖员不得不通过PS健康证、办理假证等方式提交平台。报道播出后,四川省卫生健康委、四川省市场监督管理局就相关政策进行沟 通,省市场监管局与多个外卖平台负责人沟通并重申入职体检不等同于健康证体检,体检机构可对外卖员出具健康证明或体检结果,但不办理健康 证。 多家外卖平台表示,将按照四川省相关政策,逐步采取措施,不再强制要求当地外卖骑手上传健康证。 对此,有网友表示疑惑,为什么不需要?还有网友认为,外卖员作为跟食品接触的人群,需要办理健康证。 不过也有网友认为外卖员不需要办理健康证,因为外卖都是商家密封的。 据中央广播电视总台中国之声,餐饮等行业的从业人员都需要通过体检获得健康证才能上岗。食品安全法更有明确规定,从事接触直接入口食品工 作的食品生产经营人员应当每年进行健康检查,取得健康证明后方可上岗工作。 那么,外卖员算 ...
人民财评:因业施策 标本兼治是治“内卷”新思路
Ren Min Wang· 2025-05-21 01:55
Core Viewpoint - The National Development and Reform Commission emphasizes the need to address the issue of "involution" in competition across various industries, advocating for targeted measures to promote healthy industrial development and upgrades [1][2]. Group 1: Involution in Competition - Involutionary competition is characterized by practices such as selling products at extremely low prices, even below cost, which disrupts fair competition and must be rectified [1][2]. - The food delivery industry exemplifies this issue, with instances of ultra-low pricing like "3 yuan for a cup of milk tea" and "2.9 yuan for a hamburger set," raising concerns about a potential new price war [1][2]. Group 2: Regulatory Response - There is a consensus across society to firmly address involutionary competition, as indicated by signals from the Central Economic Work Conference and the Government Work Report [2]. - Regulatory bodies, including the State Administration for Market Regulation, have engaged with major platforms like JD.com, Meituan, and Ele.me to ensure the protection of consumer and operator rights within the food delivery sector [2]. Group 3: Recommendations for Improvement - The regulatory approach includes promoting innovation and self-regulation within industries, encouraging adherence to legal competition practices, and resisting low-price dumping and negative competition [2]. - For the food delivery industry, there are opportunities to improve food safety, service quality, labor rights for delivery workers, and innovation in business models [2]. Group 4: Conclusion on Competition - The clear message from regulatory authorities is that there are no winners in involutionary competition, and only high-quality, healthy competition can drive sustainable economic and social development [3].
外卖员健康证“双标”困局:四川取消外卖员健康证要求 平台政策未同步遇“卡壳”
Yang Guang Wang· 2025-05-16 06:33
央广网北京5月16日消息(总台中国之声记者任梦岩)据中央广播电视总台中国之声《新闻纵横》报道,餐饮等行业的从业人员都需要通过体检获得健 康证才能上岗。食品安全法更有明确规定,从事接触直接入口食品工作的食品生产经营人员应当每年进行健康检查,取得健康证明后方可上岗工作。 成都的外卖员樊先生告诉记者,从去年11月份开始,他和身边的同事们陆续发现体检机构已不再接受外卖员体检,但几家外卖平台都要求他们必须上传 健康证图片,否则接单受限制。 樊先生说:"每一个饭馆全部是包装好的,我们只是运输,所以按照规定,就不需要办健康证。但(外卖软件)都要求上传健康证,不然就限单。比 如,有5个人在这家店下了单,并且是一个方向的,如果我没有被限制,可以把这5单全部接下来,但没有健康证最多只能接3单,我收入就减少了。" t 2017 49分钟内(13:33前)送达 ¥7.8 中国 2017年8月11日 4.2 km 商家已确认出餐 抢車 ¥5.2 ● 预 13:20~13:40送达 0 New Your Child States of the S 49 你当前已被限制接单 ◎ 最多只能同时接3单, 完成1个任务可解除限制 十传图隶让 上 ...
一财社论:市场竞争要有边界和底线,治理“内卷”需多管齐下
Di Yi Cai Jing· 2025-05-15 14:11
Group 1 - The core viewpoint emphasizes the need for healthy competition in the market, moving away from harmful practices like "involution" and excessive price competition [1][2][3] - The recent discussions among various government departments highlight the importance of companies adhering to their social responsibilities and maintaining fair competition to protect consumer rights and promote a healthy market environment [1][3][5] - The call for innovation and improvement in product quality by leading companies is crucial for enhancing competitiveness and resilience in the industry [1][3] Group 2 - The necessity for strengthening legal frameworks related to fair competition is underscored, with ongoing revisions to laws such as the Anti-Unfair Competition Law and the Anti-Monopoly Law [4] - The 2025 legislative plan indicates a focus on enhancing regulations in key and emerging sectors to ensure effective supervision and penalties for unfair competition practices [4] - The emphasis on industry associations to promote self-regulation and compliance among their members is seen as a vital step towards maintaining market order [5][6] Group 3 - Companies are encouraged to adopt ESG reporting practices to demonstrate their progress in environmental, social, and governance areas, fostering accountability and transparency [6] - The current complex international economic landscape necessitates a stronger emphasis on regulating competition to encourage fair and legitimate practices while avoiding detrimental competition [6]
瞬雨:保障骑手合法权益,推动行业健康发展
Huan Qiu Wang Zi Xun· 2025-05-14 23:07
根据第 54 次《中国互联网络发展状况统计报告》,截至 2024年6月,在网上购买过外卖的用户高达约 5.52亿人。巨大的市场,催生了规模庞大的外卖骑手群体。有数据显示,目前全国骑手已经超过1000万 人。然而,由于就业市场供需关系等因素,骑手在与平台的议价中处于弱势地位。尽管偶尔可见外卖骑 手月入过万的案例,但实际上,获得这样的收入往往需要付出超长的工作时间。平台以"多劳多得"为导 向,将工作时长模糊为"在线时长",再配合"全勤奖"、订单量等阶梯奖励机制,虽然并非强制要求,但 在实际运营中,却导致一些骑手长时间工作。 来源:环球时报 针对当前外卖行业竞争中存在的突出问题,市场监管总局等五部门近日约谈了京东、美团、饿了么等平 台企业。其中明确要求相关平台企业严格落实主体责任,合法规范经营,切实维护消费者、平台内经营 者和外卖骑手的合法权益。显然,消费者的利益需要得到切实维护,商户面临的经营压力需要有效纾 解,而骑手权益的保障,也需要得到应有的重视,以更好地推动行业健康发展。 国内机动车数量爆发式增长之后,"电子警察"被大量使用,有效控制了交通违法违规带来的混乱和风 险。就此而言,对于从业人数如此庞大的骑手队伍 ...