外卖平台服务

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既要平台流量,更要自主话语权,外卖大战下半场的突围之道
Sou Hu Wang· 2025-07-21 03:37
餐饮行业的空气里,弥漫着2025年特有的焦灼。当消费者沉浸在外卖平台补贴带来的低价狂欢时,平台 与商家间的成本转嫁矛盾正在凸显。不少餐饮商家透露,尽管门店同时入驻美团、饿了么、京东三大平 台,但外卖业务每月亏损幅度高达45%,部分茶饮店单笔订单利润不足0.2元仍被迫参战。这并非个 例,而是席卷行业的外卖平台补贴大战下,众多餐饮品牌被迫卷入后的真实写照。这场看似带来短暂繁 荣的"及时雨",对餐饮人而言,究竟是续命甘霖,还是饮鸩止渴?未来的路,又该如何在平台的夹缝中 走出独立与韧性? 补贴下的虚荣幻象与残酷现实 不可否认,当"0元奶茶""25-24元券"的横幅挂满平台首页,消费者的热情确实被瞬间点燃。订单量的短 期飙升,让不少在成本高涨与激烈竞争中头疼不已的餐饮人,获得了宝贵的现金流周转窗口。外卖平台 用真金白银砸出来的流量,短期内刺激了餐饮消费的总盘,这杯"蜜糖"的滋味最初是甜的。然而,紧随 其后的是难以忽视的苦涩。 以北京某连锁餐饮为例,一份46.9元的订单,扣除11.55元补贴、7.2%佣金和配送费后,商家最终到手 仅27.83元;这场没有硝烟的价格战,直接导致了客单价的持续失血,当知名品牌的利润空间都节节 ...
二季度招聘需求环比增长5.7% 服务员、文员用人缺口大
Bei Jing Shang Bao· 2025-07-11 10:16
Group 1 - The "siphon effect" in first-tier cities remains strong, with Beijing leading in job application activity, followed by new first-tier cities like Chengdu and Chongqing showing high recruitment activity [1] - The most in-demand positions include service staff, sales specialists, clerks, beauticians, chefs, and general workers, indicating a growing employment potential in the service and manufacturing sectors due to rising service consumption and traditional industry transformation [1] - The rapid development of the platform economy is breaking traditional employment boundaries, providing job seekers with more flexible and diverse options, which is a significant driver of talent mobility across cities and industries [1] Group 2 - The delivery industry is focusing on the Yangtze River Delta cities, with job applications in Suzhou, Hangzhou, Shanghai, and Chongqing seeing a rise of over 5% [2] - The growth in the e-commerce sector and increased subsidies from delivery platforms have stimulated diverse consumer demands for instant delivery, leading to a continuous increase in related job requirements [2] - The average job application rate for driver positions in the top 15 cities increased by 8.1%, with cities like Hangzhou, Shanghai, Suzhou, Xi'an, and Chongqing experiencing over 10% growth, highlighting the appeal of flexible job opportunities in the ride-hailing sector [2]
大消费平台激发市场活力 促进消费升级
Zheng Quan Ri Bao Wang· 2025-07-11 06:03
Group 1 - The core viewpoint of the articles emphasizes the importance of consumption stimulus measures implemented by the Chinese government to enhance consumer capacity, improve supply quality, and increase consumer willingness, thereby supporting the new development pattern [1] - Major consumption platforms like Taobao, Meituan, and JD.com are actively responding to government policies by innovating and investing in consumption vouchers, creating an immediate supply system that combines goods and services, which is seen as a beneficial exploration for the development of the e-commerce sector [1] - Analysts note that since the beginning of the year, these major platforms have invested resources, leading to an increase in market capacity and consumer engagement, which positively impacts merchants by attracting new customers and increasing order volume and profit retention [1] Group 2 - The surge in online orders has significantly boosted offline store sales, with examples such as Nayuki's Tea achieving over 1 million delivery orders in just two days, marking a 50% increase, and some stores experiencing a 230% increase in order volume [2] - Merchants report that the increase in order volume has led to greater exposure and sales, resulting in effective profitability despite the higher order volume, indicating a win-win situation for both consumers and merchants [2] - Delivery riders have also experienced increased order volumes and benefits from platform incentives, such as summer heat subsidies, which enhance their earnings potential [2] Group 3 - The role of major consumption platforms in driving consumer spending is significant, as their consumption voucher programs lower costs and effectively enhance user purchasing power, while integrating resources around daily life needs to create comprehensive consumption scenarios [3] - The industry is evolving towards a healthier ecosystem, where platforms can flexibly adjust strategies based on their strengths, allowing users to compare services across platforms and enabling riders to manage their income and time effectively [3] - This competitive environment fosters continuous innovation in service models and optimizes user experience, ultimately leading to a positive cycle of competition, innovation, and upgrading, propelling the industry to new heights [3]
被罚34亿的美团被写入反垄断执法年度报告 要求限期整改到位
Quan Jing Wang· 2025-06-07 08:56
Core Viewpoint - The report highlights the ongoing regulatory efforts in the digital economy sector, particularly focusing on the antitrust measures against major companies like Alibaba and Meituan, emphasizing the need for compliance and rectification in their business practices [1][2][3] Group 1: Regulatory Overview - The National Market Regulation Administration (National Antitrust Bureau) released the "2024 China Antitrust Law Enforcement Annual Report," which includes sections on regulatory effectiveness, legal construction, and international cooperation [1] - The report indicates that regular antitrust supervision in the digital economy is gradually improving, with a focus on ensuring high-quality rectification by companies [1] Group 2: Meituan's Antitrust Issues - Meituan was previously fined 3.442 billion yuan for abusing its market dominance in the online food delivery service sector, which included practices like differential pricing and exclusive agreements with merchants [2] - The company has been under scrutiny since 2021, with the National Market Regulation Administration requiring it to submit compliance reports for three consecutive years to ensure rectification and promote healthy development [2][3] - The inclusion of Meituan in the 2024 report signifies that its rectification efforts have not yet been approved, indicating ongoing pressure for compliance [3]
反垄断的风 要吹到半导体、云服务、新能源充换电市场?
2 1 Shi Ji Jing Ji Bao Dao· 2025-06-07 08:29
Core Insights - The report highlights the progress of antitrust enforcement in China, particularly focusing on Alibaba and Meituan's compliance with regulatory requirements [1][2] - Key industries under scrutiny include entertainment ticketing, semiconductor materials, cloud services, and the new energy vehicle charging and swapping sector [1][2] Group 1: Antitrust Enforcement Overview - In 2024, the State Administration for Market Regulation (SAMR) intensified antitrust enforcement, concluding 11 cases of monopoly agreements and abuse of market dominance, with 643 merger cases reviewed [2] - A total of 72 cases involving the abuse of administrative power to eliminate or restrict competition were investigated, with a penalty of 119 million yuan imposed for obstructing investigations [2] - The report emphasizes the importance of addressing antitrust issues in public utilities and healthcare sectors, with a notable reduction of 62% in prices for involved pharmaceuticals [2] Group 2: Alibaba and Meituan Compliance - Alibaba was fined 18.228 billion yuan in April 2021 for abusing its market dominance, and it has completed a three-year rectification process as of August 2024 [5][6] - Meituan faced a fine of 3.442 billion yuan in October 2021 for similar "choose one from two" practices, and its rectification is expected to be nearing completion [7][8][9] Group 3: Industry Focus Areas - The entertainment ticketing market is under evaluation for potential horizontal monopoly risks, particularly concerning fixed ticket prices and price reduction restrictions [10] - The semiconductor materials sector is characterized by high market concentration and significant entry barriers, with risks of price-fixing and market division among major players [10][11] - The cloud services market is experiencing rapid growth, driven by advancements in AI, with potential risks related to data sharing and market dominance by major tech firms [11][12] Group 4: New Energy Vehicle Charging and Swapping - The new energy vehicle charging and swapping industry is currently competitive, with no significant monopolistic behavior observed, but future risks of oligopolistic structures are acknowledged [13][14] - Recommendations include enhancing antitrust reviews of market concentration, standardizing charging service fees, and improving the overall quality of charging infrastructure [15]
饿了么官宣:即日起开启“百亿补贴”大促!称不打竞争口水仗......
Mei Ri Jing Ji Xin Wen· 2025-04-30 03:29
Group 1 - Ele.me announced a significant increase in platform subsidies, launching a promotion called "Over 10 Billion Subsidies" starting April 30, emphasizing genuine benefits rather than competitive rhetoric [1] - JD.com announced the launch of its "100 Billion Subsidy" program on April 11, offering subsidies up to 20 yuan for all users across various restaurant brands [2][6] - JD.com reported that its daily order volume exceeded 1 million within 40 days of launching the subsidy program, expanding its coverage from major brands to include more small and medium-sized restaurants [6] Group 2 - Pinduoduo introduced a "100 Billion Support" plan, committing over 100 billion yuan in resources over the next three years to enhance the e-commerce ecosystem and support merchant innovation [7] - The "2025 Good Specialty Products" initiative by Pinduoduo aims to boost local agricultural products' market presence, with plans to visit various provinces to implement targeted support [7] - Pinduoduo's "100 Billion Merchant Feedback Plan" will invest 10 billion yuan in consumer coupons to stimulate demand and support new quality merchants and brands [8]