近日，金融监管总局联合市场监管总局、中国人民银行，对携程旅行、高德地图、同程旅行、飞猪旅 行、航旅纵横、去哪儿旅行等六家出行平台企业进行约谈。针对上述企业在与金融机构合作开展借贷业 务中存在的问题，要求其规范营销行为，不得使用误导性宣传用语；清晰披露贷款机构名称及信贷产品 信息，并向借款人明确提示理性借贷；畅通客户投诉渠道，及时回应并妥善处理消费纠纷 【下载黑猫 投诉客户端】，着力提升服务品质，切实保障消费者合法权益。 编辑：闫嘉欣 责编：赵一凡 ...

Core Viewpoint - The financial regulatory authorities in China have conducted discussions with six travel platform companies regarding issues related to their lending practices in collaboration with financial institutions, emphasizing the need for compliance and consumer protection [1] Group 1: Regulatory Actions - The financial regulatory bureau, in conjunction with the market regulatory bureau and the People's Bank of China, has engaged with Ctrip, Amap, Tongcheng Travel, Fliggy, Hanglv Zhongheng, and Qunar regarding their lending operations [1] - The authorities have mandated these companies to standardize their marketing behaviors and refrain from using misleading promotional language [1] Group 2: Consumer Protection Measures - Companies are required to clearly disclose the names of lending institutions and the details of credit products offered to consumers [1] - There is an emphasis on the need for companies to provide clear warnings to borrowers about rational borrowing practices [1] - The regulatory bodies have called for improved customer complaint channels, ensuring timely responses and proper handling of consumer disputes to enhance service quality and protect consumer rights [1]

来源丨央视新闻 编辑｜江佩霞 见习编辑林芊蔚 我国21家系统重要性银行名单公布 蛇年A股第一牛股，狂飙1836% SFC 21君荐读 据央视新闻，近日，金融监管总局联合市场监管总局、中国人民银行，对携程旅行、高德地 图、同程旅行、飞猪旅行、航旅纵横、去哪儿旅行等六家出行平台企业进行约谈。 针对上述 企业在与金融机构合作开展借贷业务中存在的问题，要求其规范营销行为，不得使用误导性宣 传用语；清晰披露贷款机构名称及信贷产品信息，并向借款人明确提示理性借贷；畅通客户投 诉渠道，及时回应并妥善处理消费纠纷 ，着力提升服务品质，切实保障消费者合法权益。 ...

Core Viewpoint - The article discusses the recent regulatory actions taken by financial regulatory authorities against six travel platform companies regarding their lending practices and marketing behaviors [1]. Group 1: Regulatory Actions - The financial regulatory authorities, in collaboration with the market regulatory authority and the People's Bank of China, held discussions with six travel platform companies: Ctrip, Amap, Tongcheng Travel, Fliggy, Hanglv Zhongheng, and Qunar [1]. - The companies were instructed to standardize their marketing behaviors, specifically prohibiting misleading promotional language [1]. - Companies are required to clearly disclose the names of lending institutions and information about credit products, as well as to provide borrowers with explicit reminders about rational borrowing [1]. Group 2: Consumer Protection - The regulatory bodies emphasized the importance of establishing smooth customer complaint channels, ensuring timely responses, and properly handling consumer disputes [1]. - There is a focus on improving service quality to effectively safeguard consumers' legal rights [1].

Core Viewpoint - The financial regulatory authorities have taken action against six travel platform companies regarding their lending practices, emphasizing the need for compliance and consumer protection [1] Group 1: Regulatory Actions - The Financial Regulatory Bureau, in collaboration with the Market Regulatory Bureau and the People's Bank of China, has conducted discussions with six travel platform companies: Ctrip, Amap, Tongcheng Travel, Fliggy, Hanglv Zhongheng, and Qunar [1] - The companies are required to standardize their marketing behaviors and refrain from using misleading promotional language [1] Group 2: Compliance Requirements - Companies must clearly disclose the names of lending institutions and information about credit products [1] - There is a mandate to provide explicit reminders to borrowers about rational borrowing practices [1] Group 3: Consumer Protection - The companies are instructed to improve customer complaint channels, respond promptly, and handle consumer disputes effectively [1] - The focus is on enhancing service quality and ensuring the protection of consumer rights [1]

Core Viewpoint - The Financial Regulatory Administration, in collaboration with the Market Regulatory Administration and the People's Bank of China, has conducted discussions with six travel platform companies regarding issues related to their lending practices [1][2]. Group 1: Regulatory Actions - The six travel platform companies involved are Ctrip, Gaode Map, Tongcheng Travel, Fliggy, Hanglv Zhongheng, and Qunar [1][2]. - The regulatory bodies have mandated these companies to standardize their marketing practices, prohibiting misleading promotional language [1][2]. - Companies are required to clearly disclose the names of lending institutions and credit product information, as well as to provide clear reminders to borrowers about rational borrowing [1][2]. Group 2: Consumer Protection - The regulatory authorities emphasized the importance of establishing accessible customer complaint channels, ensuring timely responses, and effectively handling consumer disputes [1][2]. - There is a focus on improving service quality to safeguard consumers' legal rights [1][2].

Group 1 - Tongcheng Travel has fully integrated its travel-related content into Yuanbao, allowing users to access real-time travel information and seamlessly transition to Tongcheng's WeChat mini-program for bookings [1] - Users can receive tailored travel suggestions, such as family-friendly hotels in Guangzhou, along with booking tips for the Spring Festival, by querying Yuanbao [1] - The integration enables Yuanbao to provide users with relevant information sourced from Tongcheng Travel, enhancing the user experience in travel planning [1] Group 2 - On January 20, Tongcheng Travel launched the "AI Spring Festival Mobilization" campaign, introducing engaging activities to celebrate the Spring Festival and promote travel [2] - The campaign encourages users to participate in fun activities related to AI and social media sharing, aiming to spread joy and happiness during the holiday season [2] - The initiative is designed to motivate people to travel more during the Spring Festival by offering travel-related "red envelopes" as incentives [2]

Core Viewpoint - Beijing's market supervision authority has conducted an administrative interview with 12 major online train ticket sales platforms, emphasizing compliance with regulations and addressing consumer concerns regarding misleading practices in ticket sales [1] Group 1: Compliance Requirements - The platforms are required to strictly implement their responsibilities and adopt a correct business philosophy to facilitate travel for passengers [1] - A comprehensive review of business models and service processes is mandated, prohibiting any indication that consumers can pay for priority ticket purchasing privileges [1] - Platforms must rectify misleading promotional practices, such as "accelerated packages," "dual channels," and "remaining ticket monitoring" after tickets are sold out [1] Group 2: Promotional Practices - Platforms are instructed to review and rectify their promotional content, including removing misleading products and adjusting page content to avoid using images, text, or trademarks from the official ticketing platform 12306 [1] - Clear pricing must be displayed, with significant reminders regarding the content and prices of value-added services, addressing discrepancies between displayed ticket prices and actual payment amounts [1]

Core Viewpoint - The Beijing Municipal Market Supervision Administration held an administrative interview with 12 major platforms involved in online train ticket sales to address significant consumer complaints regarding misleading practices in ticket sales [1] Group 1: Compliance Requirements - Platforms are required to strictly implement their primary and social responsibilities, promoting a correct business philosophy to facilitate travel for passengers [1] - A comprehensive review of business models and service processes is mandated, prohibiting any indication that consumers can obtain priority ticket purchasing privileges through paid services, and requiring immediate rectification of misleading promotions such as "accelerated packages" and "dual channels" after tickets are sold out [1] - Platforms must conduct a thorough review and rectification of their pages, removing products that contain misleading promotions and adjusting promotional content to avoid using images, text, or trademarks from 12306 [1] - Clear pricing must be ensured, with significant reminders about the content and prices of value-added services, and timely rectification of discrepancies between displayed ticket prices and actual payment amounts due to insufficient visibility of value-added service notifications [1]

Group 1 - The Beijing Municipal Market Supervision Administration held an administrative interview with 12 major platforms involved in online train ticket sales, including Ctrip, Qunar, Fliggy, Tongcheng, Meituan, JD.com, and others, to address prominent issues raised by the public regarding online train ticket sales [2] - During the meeting, the Beijing Municipal Market Supervision Administration outlined four compliance requirements for the platforms to ensure proper business operations [3]