中央空调作为一项高投入的家庭长期投资，其服务品质直接影响着用户未来十年以上使用周期内的舒适体验、能耗成本与系统寿命。因此，服务品质也成为 越来越多消费者在选购中央空调产品时重视的核心决策要素之一。 近日，由商务部指导、中国商业联合会主办的第十二届全国售后服务大会暨标准宣贯活动在北京举行。大会以国家标准：《商品售后服务评价体系》(GB/T 27922-2023)为核心，结合多项行业规范，对企业售后服务水平与顾客满意度展开综合评价与认证。其认证结果不仅被纳入政府采购招投标的考核指标，同 时也为消费者在选购汽车、家电、暖通空调系统等看重长期服务的商品时提供权威参考。 其中，大金再度凭借独树一帜的"智能预判+主动关怀式的全周期服务"，成为空调暖通领域的标杆，揽获"全国国标五星级售后服务企业"、"全国售后服务 TOP10"两项代表当前国家评价体系下最高服务水平的权威荣誉，彰显了大金在服务端的领先实力。 大金作为一家百年历史的全球性品牌，长期以来将服务置于战略高度，秉持"以人为核心"的理念，不断迭代突破，为用户提供更智能、更主动、更贴心的高 质量全周期服务，提升用户体验。 服务模式创新：智能预判，主动关怀，优化服务体验 ...

随着西部陆海新通道骨干工程——平陆运河的开工建设，广西贵港市一头通过西江黄金水道连接粤港澳 大湾区，另一头通过平陆运河连接北部湾，形成"双龙出海"的格局，既给内河港增创了新优势，也带来 了发展面貌的新转变。 依托出海通道优势，贵港乘势谋划发展大进大出的产业。近年来，贵港成功引进心连心绿色化工、植护 元创纸业等7个投资超百亿元的项目。投资贵港热潮的兴起不仅仅是因为这里有港口，从投资者的口碑 中记者了解到，这座城市的热情、效率与周到，让他们用真金白银投下信任票。 组团服务 大型产业项目是城市竞争力的核心载体。尤其是对贵港这个相对年轻且产业基础薄弱的地级市而言，以 大型产业项目为龙头构建现代化产业体系尤为迫切。 在贵港经济开发区玉贵园区投资超百亿元的产业项目——植护元创生活用纸全产业链项目，记者看到一 派火热的建设场景：运输车辆穿梭往来，塔吊林立其间，材料运送井然有序。"项目自签约至通过环 评，仅用时9个月。"对于贵港市的服务，广西植护元创纸业有限公司副总经理王世梅由衷点赞。 记者看到，港南区的项目前线行动支部就设在项目部一楼。前线行动支部进驻植护元创项目以来，先后 协调有关部门解决项目施工用水、用电等问题60余项 ...

Core Viewpoint - The Chinese credit card market is undergoing a significant transformation, moving from a phase of rapid expansion to a focus on value-driven competition due to various factors including declining consumer loan rates, the rise of internet-based overdraft products, and stricter regulatory policies [1][3]. Market Dynamics - As of the end of Q3 2023, the total number of credit cards and loan cards in China reached 707 million, a decrease of 8 million from the previous quarter and a reduction of approximately 100 million from the historical peak of 807 million in 2022 [1][2]. - The decline in credit card numbers has been attributed to the rise of consumer loans, which offer simpler and more cost-effective solutions compared to traditional credit card products [2][3]. - Consumer loan interest rates have been decreasing since November 2022, with the average rate dropping from around 4.2% to below 3% in 2024, making them more attractive than credit cards [2]. Regulatory Environment - Stricter regulatory measures have been implemented to control credit card issuance, credit limits, and fees, pushing banks to adopt a more cautious approach in their credit card strategies [3]. - The regulatory shift has led to a transition from a focus on scale to compliance, affecting how banks approach customer acquisition and credit card offerings [3]. Strategic Shifts in Banking - Banks are now focusing on refined operations rather than broad expansion, emphasizing high-quality service through improved risk management, targeted customer groups, and enhanced user experiences [4][5]. - There is a growing trend among banks to integrate credit card services with consumer loans, which may impact the overall performance of credit card businesses [3][4]. Targeting High-Value Customer Segments - Banks are concentrating on high-value customer segments such as high-income individuals, stable employment groups, and specific industry professionals to enhance customer loyalty and profitability [7][8]. - The focus on these segments is driven by their strong consumption potential and lower risk profiles, allowing banks to design differentiated benefits and services [7][8]. Technological Integration - The use of AI and big data is becoming increasingly important in customer segmentation and operational efficiency, enabling banks to optimize asset structures and improve customer experiences [9].

Core Viewpoint - The transformation of household services from "basic needs" to "quality pursuit" is reshaping the service consumption market in Shandong, with Shangwei Home Service Co., Ltd. emerging as a new brand in this sector, driven by its commitment to comprehensive service innovation and a development model led by party building [1][12]. Group 1: Party Building and Service Philosophy - The establishment of a social organization party branch in 2018 has integrated the "Party Building + Craftsmanship + Love" service philosophy into every aspect of home service, enhancing the moral quality of service personnel and building a trust system among government, families, and workers [3][12]. - The "Party Building + Trade Union Support" model has successfully implemented training programs that promise to uplift individual trainees and their families, reflecting a commitment to community and service excellence [3][12]. Group 2: Professional Training and Standards - Shangwei Home Service has established rigorous training standards focused on "strong faculty and strict management," creating clear career paths and entry mechanisms for service staff, thus elevating the profession from temporary work to a desirable career [5][10]. - Over the past three years, the company has trained 2,000 maternal and infant care trainees and 1,527 elderly care trainees, producing over 3,000 skilled professionals, with several receiving prestigious awards [5][10]. Group 3: Comprehensive Service Offerings - The company has developed a "1+N" full-chain service system that addresses diverse family needs, providing services from maternal care to health management and family education, thereby achieving comprehensive coverage [6][12]. - Shangwei Home Service has expanded its offerings internationally, providing services in Germany and the United States, enhancing the global image of "Shandong Home Services" [6][10]. Group 4: Trust and Consumer Assurance - As a participant in the Ministry of Commerce's home service credit information platform, Shangwei Home Service emphasizes integrity throughout its service process, implementing standardized procedures and transparent pricing to ensure consumer confidence [8][12]. - The company has also contributed to social welfare by providing entrepreneurial training for special groups, helping them achieve employment and benefiting the community [8][12]. Group 5: Growth and Recognition - Shangwei Home Service has grown from a local institution in Laizhou to a brand with three franchise stores and five direct chain stores, achieving a "zero complaint" market reputation and recognition as a national advanced unit in health education [10][12]. - The company's innovative model of "Party Building + Service" has transformed household services into a respected profession, providing warmth to families and serving as a replicable model for the standardized development of the home service industry [12][13].

Core Insights - The report from Worth Buying Consumer Industry Research Institute highlights key changes in consumer behavior and market trends for Q3 2025, emphasizing a shift towards a more mature and experience-driven consumption model [1][2][3]. Group 1: Consumer Behavior Trends - Consumption is entering a "self-mature period," where consumers switch between high cost-performance and emotional value, focusing on both rational and emotional aspects [1]. - There is a rising trend in scenario-based consumption, shifting attention from merely purchasing products to buying experiences and lifestyles, with the combination of "goods + services" becoming crucial in decision-making [1]. - Experience demand is extending across the entire lifecycle, with consumers expecting a seamless, transparent, and trustworthy service loop from discovery to post-purchase, making service quality a core factor influencing repurchase and brand choice [2]. Group 2: Generational Consumption Changes - Intergenerational consumption is moving from differentiation to integration, with core values like health, connection, and self-realization becoming more aligned across generations, reducing differences in consumption attitudes [3]. - The new generation of consumers prioritizes emotional value, experience quality, and self-expression, driving a market shift from function-oriented to value-oriented and personalized approaches [3]. Group 3: Sales Data and Market Performance - In Q3, leading categories in consumer goods sales growth included computers and digital products, video games, home appliances, local living, and fresh food, with notable growth indices [4][5]. - The sales data shows that computers and digital products led with a growth index of 3.96, despite a 6.31% decline in average transaction value, while fresh food maintained stable growth with an 8.26% increase in average transaction value [5]. Group 4: Topic Heat and Consumer Sentiment - The hottest topics in consumer goods for Q3 included local living, travel, and financial services, with local living experiencing a significant growth index of 668.8% [6][7]. - Consumer satisfaction is high in categories like automotive consumption and fresh food, with automotive satisfaction reaching 93.0% and fresh food at 93.8%, indicating strong emotional engagement [8][9].

Core Viewpoint - The Xinhua Municipal United Front Work Department has developed an innovative "Same Heart Escort" service model to address the full-cycle needs of private enterprises, enhancing the implementation of policies that benefit businesses and contributing to high-quality economic development in the city [1][2]. Group 1: Service Model and Mechanisms - The "Same Heart Escort" service model includes a closed-loop process of "direct appeal—joint consultation—result feedback—service evaluation" to effectively resolve enterprise development challenges [1]. - A "graded consultation and time-limited resolution" mechanism has been established, resulting in the coordination and resolution of 129 issues related to land use, labor, and financing through regular cross-departmental meetings [2]. - The introduction of a dual feedback and dynamic tracking mechanism ensures timely updates to enterprises on progress and informs departments about service effectiveness [2]. Group 2: Financial Support and Legal Assistance - Financial products such as "Xinglong Easy Loan" and "Xingnong Industry Loan" have been launched to meet the financing needs of young entrepreneurs, with over 17 financial institutions visiting more than 17,500 enterprises and total credit exceeding 10 billion [2]. - The establishment of a commercial dispute mediation studio has created a green channel for rights protection, enhancing enterprises' legal risk prevention capabilities [2]. Group 3: Evaluation and Improvement of Services - An innovative dual evaluation mechanism has been implemented, combining online and offline quantitative scoring to improve service quality based on enterprise feedback and inter-departmental evaluations [3]. - The average approval time for industrial projects has been reduced by over 60% through the comprehensive implementation of the "batch supply and construction integration" reform [3]. - The "First Service, Then Law Enforcement" model has been adopted, allowing for leniency in minor violations related to enterprises, reflecting a more supportive regulatory environment [3]. Group 4: Future Development and Talent Support - The Xinhua Municipal United Front Work Department aims to continue enhancing the "Same Heart Escort" brand by improving cross-departmental coordination and optimizing the rapid response mechanism for enterprise appeals [3]. - There is a focus on cultivating young entrepreneurs and strengthening the team of representatives from the private economy to support sustainable development [3].

Core Viewpoint - The 2025 Beijing Marathon successfully took place with approximately 32,000 runners, supported by a well-organized logistics team ensuring the availability of essential supplies throughout the race [1][6]. Group 1: Logistics and Supply Chain Management - The logistics for the marathon were managed by Beijing SF Express, which served as the sole logistics support provider for the event [9]. - A dedicated storage area of nearly 4,000 square meters was established at the Fengtai Industrial Park, featuring both temperature-controlled and regular storage facilities to ensure the freshness and organization of supplies [3][5]. - The cold storage facility can maintain temperatures as low as -10°C, allowing for the preservation of perishable items such as fruits, bread, and dairy products [5]. Group 2: Event Preparation and Execution - On the day before the marathon, logistics personnel began categorizing and loading supplies onto trucks for transport to various supply points along the race route [3]. - By 5 AM on the day of the event, all supplies were delivered to designated locations, ensuring a smooth start to the marathon [6]. - A total of 36 dedicated clothing storage vehicles arrived at the starting point before 4 AM, facilitating the secure storage of runners' belongings [8]. Group 3: Runner Support Services - Prior to the race, runners could schedule pickups for their gear, which would be delivered to their hotels, alleviating the burden of carrying equipment over long distances [9]. - During the marathon, efficient transportation ensured that supply stations received adequate amounts of water, energy drinks, and gels to support the runners [9]. - Post-race, a luggage forwarding service was available, allowing participants to send their medals and personal items home without the hassle of carrying them back [9].

Core Viewpoint - The article highlights the robust growth and operational efficiency of DeYu Precision Technology Co., Ltd., showcasing its strong order fulfillment and strategic partnerships within the steel industry, particularly in the context of the local economic development initiatives in Rizhao. Group 1: Company Operations - DeYu Precision Technology has a full order book for September, indicating strong downstream demand in the industry [3] - The company recently signed a contract for over 5,000 tons of steel processing with Shandong Port Equipment, leveraging advanced laser cutting and CNC bending equipment to ensure high product quality [3][5] - The company is investing 500 million yuan in a new power equipment industrial park to enhance its production capabilities and attract additional businesses [5] Group 2: Industry Development - The establishment of the SanSheng (Rizhao) Steel Digital Industrial Ecological Park signifies the creation of a comprehensive industrial chain in ship design, manufacturing, maintenance, and dismantling [7] - The local government is actively supporting businesses through a structured service model that includes resource allocation and project facilitation, which is crucial for the growth of the steel industry [10] - The economic development zone has successfully signed multiple high-quality projects, including the SanSheng project, which will focus on smart steel template production and high-end customized steel manufacturing [11]

Group 1 - The event held on July 31 focused on promoting 11 plots of high-quality residential land in Fengtai District, Beijing, covering an area of 45 hectares [2][3] - The theme of the event was "Gathering Strength in Fengtai, Winning the Future," aiming to showcase the location advantages, planning prospects, and development value of the land [2] - The promoted plots are located in hot areas such as Huaxiang, Nanyuan, and Changxindian, with 9 plots situated near the third and fourth ring roads, approximately 1 kilometer from transit stations [2] Group 2 - The 11 plots are characterized by "golden location, mature supporting facilities, and planning guidance," making them attractive for immediate development [2][3] - The transportation network includes Fengtai Station and subway lines 10 and 14, creating a "1-kilometer living circle" around most of the plots [2] - Educational resources include Beijing Primary School Fengtai Branch and Shijingshan Economic and Trade Secondary School, while healthcare is supported by 14 tertiary hospitals including Tiantan Hospital and Dongfang Hospital [2] Group 3 - Fengtai District has introduced "full-cycle services" to ensure smooth development, including establishing enterprise liaison groups for precise consultation and optimizing land supply processes [3] - The district aims to enhance the land supply structure and provide sufficient service guarantees and policy guidance for real estate development companies [3]

Core Viewpoint - The launch of the "Enterprise Service Supermarket" and "Suzhou Private Entrepreneurs' Home" aims to enhance the business environment in Suzhou by providing comprehensive, customized services for enterprises throughout their lifecycle [1][2] Group 1: Service Platform Development - The "Enterprise Service Supermarket" integrates online and offline services, focusing on a one-stop market-oriented service resource hub based on enterprise needs [2] - The online platform is built on the "One Enterprise, One Service" portal, while the offline component is located in the municipal data bureau's service hall, providing professional consultation and demand collection [2] - The service system includes nine specialized modules such as financial services, legal services, artificial intelligence, and human resources, with 204 quality suppliers and 319 service products available [2] Group 2: Community and Networking Initiatives - The "Suzhou Private Entrepreneurs' Home" aims to create a comprehensive service platform that integrates party building, policy promotion, cultural exchange, and industry chain connections [2] - The "Suzhou Entrepreneurs' Day" series of activities will run from July to the end of August, featuring 45 events across four categories, including public courses and enterprise exchanges [2]