终于有酒店硬气了一次，硬刚"职业碰瓷"。 近日，以皮肤过敏恶意维权免费住一个月酒店、在十几家酒店狂吃"霸王餐"的00后女子王某被上海某酒店经理一波操作，送进了警局。 王某本想拿捏当下不少酒店"花钱买平安"的心理，没想到一脚踢在铁板上。 该案件不仅引发公众对"恶意索赔"、"过度维权"的广泛关注，还引起业内对酒店被"差评绑架"的思考。 来源：南方都市报 随着市场日益内卷和消费者期望不断变化，国内酒店业这几年过得挺不容易。 虽然今年五一堪称是"最热"五一，酒店市场也呈现出难得的热闹景象。不过，一些加盟商却依然对《酒管财经》叹起了苦经：五一虽然业绩有起色，但今 年以来，"过度维权"的事件似乎也变得更多了。 在张口就给差评、动辄找媒体、用自媒体曝光等过度维权现象的裹挟下，酒店很难说"不"。"酒店已经不再仅仅要拼产品、拼服务，还要考验抗压和公关 能力。"一位酒店业主表示。 在这个信息透明、选择多样的时代，酒店与消费者间保持长期信任和双向奔赴越发显得难能可贵。 一、一线酒店人自述：破财消灾何时休？ 事实上，"职业碰瓷""过度维权"对一家酒店乃至整个行业的影响之大，一线酒店人应该深有感触。 上周末，贵州的加盟商王阳（化名）就 ...

Core Insights - The hotel industry in Wujiang is undergoing significant transformation to meet diverse consumer demands, particularly through personalized experiences such as pet-friendly rooms [1][3] - The competition in the hotel market is intensifying, with both budget and high-end hotels expanding, leading to market saturation and necessitating innovative strategies for survival [3][4] - The tourism sector in Suzhou is thriving, with 181 million visitors and a total revenue of 204.11 billion yuan last year, indicating a strong market potential for hotels [4] Group 1: Industry Challenges and Responses - The hotel industry faces challenges such as oversupply and changing consumer preferences, pushing operators to adapt their business models and marketing strategies [3][5] - Traditional hotels are struggling to transition from a focus on government receptions to attracting business and leisure travelers, highlighting the difficulty of adapting to new market conditions [3][5] - Hotels are increasingly integrating cultural elements and unique experiences into their offerings to differentiate themselves in a crowded market [5][6] Group 2: Innovative Strategies - Wujiang hotels are exploring various innovative strategies, such as opening bookstores and offering unique cultural experiences to enhance their appeal [2][5] - The East Taihu Hotel is leveraging its lakeside location to create themed experiences, including lake-view rooms and yacht afternoon tea services [6] - The Huayi Hotel is capitalizing on the "intangible cultural heritage" trend by offering activities related to local crafts, attracting both residents and tourists [7] Group 3: Digital Transformation - Digital marketing is becoming essential for hotels, with a shift towards online platforms like Douyin and Xiaohongshu to reach modern consumers [8] - The Wujiang Hotel is seeing an increase in online bookings, indicating the effectiveness of digital strategies in enhancing market competitiveness [8] - The focus on digital transformation is not just about technology but also involves a shift in mindset to better understand and serve customer needs [8]

简单回顾事件发生的经过，去年7月底朵女士携家人预订入住了海南土福湾嘉佩乐度假酒店，且预订的是客房单价很高的别墅房，房费共计8.8万元。 但其入住第一天就发生随身携带现金万元港币被酒店保洁盗取的事，报警处理之后，她结束海南行程继续前往下一站澳门旅行，这时候才发现除了现金被 偷拿，还有万元港币被调换成了假币，她住嘉佩乐一次损失港币现金将近两万元。 近日朵女士与海南土福湾嘉佩乐度假酒店的维权纠纷再度引发围观。 根据被曝光的刑事判决书，涉事保洁员黄某某一审已经宣判，犯罪事实清晰，被判有期徒刑一年六个月，并处罚金5000元。 但这已经不是重点，根据朵女士在社交平台分享的内容，她与酒店之间的追责问题到目前仍未达成一致，因为被换假币造成的澳门留下案底影响至今也未 消除。 在她的控诉贴评论区闻旅也注意到，入住高奢酒店有被偷现金、被盗首饰等经历的网友还不在少数，很多都是酒店员工趁着客人不在房间浑水摸鱼捞"好 处"。 虽然损失没朵女士那么大，但也影响出行心情，跟酒店交涉挽回损失的过程同样一波三折，逼得网友恨不得自带摄像头才敢去入住。 花大几千提心吊胆的享受，仿佛才是现在住高奢酒店的常态。 1 更让她不能接受的，因为不知道现金被调 ...

份。 股份在法律、行政法规规定的限制转让期 限内出质的，质权人不得在限制转让期限 内行使质权。 证券代码：601007 证券简称：金陵饭店 公告编号：临 2025-014 号 金陵饭店股份有限公司 关于修订《公司章程》及相关议事规则的公告 本公司董事会及全体董事保证本公告内容不存在任何虚假记载、误导性陈 述或者重大遗漏，并对其内容的真实性、准确性和完整性承担个别及连带责任。 金陵饭店股份有限公司（以下简称"公司"）于 2025 年 5 月 22 日召开了第 八届董事会第八次会议，审议通过了《关于修订 <公司章程> <股东会议事规则> < 董事会议事规则>的议案》。根据最新修订的《上市公司章程指引（2025）》等法 律法规的要求，并结合公司实际情况，同意对《公司章程》《股东会议事规则》 《董事会议事规则》有关条款进行修订。本次《公司章程》修订完成后，公司将 不再设置监事会，监事会的职权由董事会审计委员会行使，《监事会议事规则》 相应废止。《公司章程》具体修改情况如下： 原条款内容 修订后条款内容 第二条公司系依照《公司法》和其他有关 规定成立的股份有限公司（以下简称"公 第二条公司系依照《公司法》和其他有关规定 ...

这是半佛仙人的第1805篇原创 1 我永远不会相信任何一个酒店的热水壶。 毕竟没人能知道哪个住客就曾经用它们干过什么离谱的事情，以及煮过什么东西。 真的，我投过民宿，我有时候看到客户干的事情真的很无助。 所以我绝对不会用酒店的烧水壶。 就像我绝不会使用能拿下来的喷头洗澡一样，你也不知道这东西洗过什么。 所以我随身都会带一个折叠烧水壶或者电热杯。 直到，我前段时间住了一次锦江之星，我发现房间里的热水壶用的竟然是一次性内胆…… 很遗憾的是，我的想象力一直都很好。 就，这个热水壶的壶盖下面有一层一次性封膜，必须先揭开封膜才能用——也是为了证明确实没被别人用过。 打开以后就会看到一个用铝箔做的内胆，包括壶盖和水接触的那一面也可以用铝箔隔开来。 打开这个热水壶的时候，我看到了一阵眩目的白光。 是铝箔在眼球上的反射吗？ 不，是天亮了。 点击关注下方账号，你将感受到一个朋克的灵魂，且每篇文章 都有惊喜。 2 喜欢拿酒店热水壶整活的客人肯定是少数，但这样的人本来也不需要多，只要有那么一捏捏，就足以让所有热水壶都变得令人困惑。 因为他们不会只干一次。 一个习惯了把酒店热水壶当内衣消毒柜的人，会一次一次又一次地重复同样的操作。 ...

Core Viewpoint - The article discusses the challenges faced by Chinese students studying hotel management in Switzerland, highlighting the high costs of education and the reality of entry-level jobs in the industry, which may not meet the expectations set by their expensive education [2][10][36]. Tuition and Costs - The total cost of studying hotel management in Switzerland amounts to approximately 1.51 million Swiss Francs over four years, which includes tuition and service fees, as well as living expenses such as food and health insurance [2][3][46]. - Breakdown of costs includes course fees and service fees for each year, with the first year costing 31,500 Swiss Francs and the final year costing 41,030 Swiss Francs [2]. Employment Reality - Graduates often find themselves starting from the bottom, performing basic tasks such as washing dishes and cleaning, despite their extensive training [5][11]. - The article emphasizes that the hotel industry requires starting from entry-level positions and working up through various roles, which can be disheartening for graduates who invested heavily in their education [11][43]. Industry Perception - The Swiss hotel management program is recognized as prestigious, but graduates may struggle to find specialized roles, often being perceived as generalists rather than experts in a specific area [6][8][10]. - There is a growing concern among graduates about the value of their degree in the job market, especially as competition increases and employers favor candidates with more relevant experience or local connections [24][25][34]. Market Trends - The global hotel industry is projected to grow at an annual rate of 7.1%, potentially reaching a market size of over 1.2 trillion USD by 2028, indicating a positive long-term outlook for those who can remain in the industry [46]. - However, the article suggests that the path to success in the hotel industry is slow and requires patience, as many graduates may not see immediate financial returns on their investment [48][50].

Core Viewpoint - H World Group (华住集团) experienced a significant stock decline of 4.7% following the release of its Q1 2025 unaudited financial results, reflecting market concerns about its performance amidst industry pressures [1][2]. Financial Performance - In Q1 2025, H World Group reported hotel revenue of 22.5 billion RMB, a year-on-year increase of 14.3% [1]. - The company's total revenue for the quarter was 5.395 billion RMB, showing a year-on-year growth of 2.2%, attributed to the substantial increase in management franchise and licensing income under its light-asset model [1]. - However, the revenue saw a quarter-on-quarter decline of 10.4% [1]. Operational Metrics - As of the end of Q1 2025, H World Group operated 11,685 hotels, with 11,564 located in China, including 552 leased and owned hotels and 11,012 managed franchise and licensed hotels [1]. - The average daily room rate (ADR) for H World China in Q1 was 272 RMB, down from 280 RMB in the same period last year and 277 RMB in the previous quarter [1][2]. - The occupancy rate for H World China was 76.2%, which, while significantly above the industry average, represented a decline from 77.2% year-on-year and 80.0% quarter-on-quarter [2]. Profitability - H World Group achieved a net profit attributable to shareholders of 894 million RMB in Q1, marking a year-on-year increase of 35.7% [2]. - The company's EBITDA for the quarter was 1.615 billion RMB, also showing substantial year-on-year growth [2]. Future Outlook - For Q2 2025, H World Group anticipates revenue growth between 1% to 5%, or 3% to 7% excluding certain factors [2]. - The CEO emphasized a commitment to long-term strategies, focusing on quality network expansion, brand positioning, and enhancing sales capabilities through its membership program [2].

Core Viewpoint - Huazhu Group reported a revenue of 5.4 billion yuan in Q1 2025, reflecting a year-on-year increase of 2.2%, while hotel operating revenue reached 22.5 billion yuan, up 14.3% year-on-year. The net profit attributable to shareholders was 894 million yuan, a 35.7% increase year-on-year [2] Financial Performance - In Q1 2025, Huazhu Group's average daily rate (ADR) was 272 yuan, down 2.9% year-on-year, and the average revenue per available room (RevPAR) was 208 yuan, down 3.7% year-on-year. The occupancy rate (OCC) for all operating hotels was 76.2%, a decrease from 77.2% in the same period last year [3][4] - The company opened 694 new hotels and closed 155, with 2,865 hotels in the pipeline, slightly down from the previous quarter. The focus is on high-quality growth, emphasizing profitability over scale [4] Market Dynamics - The business travel market has shown slow recovery over the past two years, with external factors like US-China tariffs impacting small and export-oriented enterprises, creating uncertainty for the company's RevPAR forecasts [4] - Despite challenges, the company maintains a positive outlook on the consumption and tourism market, expecting a narrowing decline in RevPAR in Q2 2025 and aiming for sustained growth throughout the year [4] Strategic Focus - Huazhu Group is upgrading its "Golden Triangle" brands, with a significant increase in the proportion of higher-rated products. The number of mid-to-high-end hotels increased by 36% year-on-year to 933, with 523 more in the pipeline [5] - The company aims to capture market share in the mid-to-high-end segment, particularly in first- and second-tier cities, viewing this as a critical area for growth and brand development [5] - Revenue for Q2 2025 is projected to grow between 1% to 5%, with management and franchise income expected to rise by 18% to 22% [5]

01 昨天，贵阳珍铂酒店加入立鼎世晚宴上，我遇到了几个老朋友。 有资深媒体人，也有酒店从业者，聊着聊着，大家不约而同地说到一个近期酒店圈的热门关键词： 羊毛党。 说完，全桌人集体叹气。 这不是小问题，是行业之痛。 上周，一个00后女孩在上海住了十几晚酒店，每次退房都说：皮肤过敏、房间不干净、影响睡眠，堪称 酒店界皮肤科豌豆公主，外加研究酒店羊毛的爱因斯坦。 结果怎么样？ 家家中招，十几家酒店房费全退，而她零花钱都省了，最终露出马脚才被警方拘留。 她翻车了，但她不是个例。她是最会演的，但不是唯一会薅的。 真正的高手，活在警方看不见也管不了的地方。 那天晚宴上，大家七嘴八舌讨论开来，其中精彩让人瞠目结舌。 朋友A说，有个酒店客人，退房时不慌不忙说："帮我准备10套备品，我今晚带走。" 说得理直气壮。像是自己花钱买的。 你不给，他投诉你态度恶劣。 你给了，他下次还来，还要更多。 "我要拖鞋、牙刷、香皂、浴帽……每样五套，明早带走。" 精准出击，拿人不手软。 这不是住酒店，这是执行任务。酒店是他的生活补给站。 你以为这已经是极限？ 呵呵，还有人专门白嫖早餐。 朋友C说，某某企业员工打电话到酒店，说自己是MICE（商旅 ...

Group 1 - The Thai government is implementing measures to boost the economy in response to the potential impact of U.S. tariffs, including extending corporate income tax exemptions for SMEs from 3 to 5 years and increasing the exemption amount to 100% of the investment amount [1][2] - A total investment plan of 99.7 billion Thai Baht (approximately 21.76 billion RMB) has been approved for data centers and renewable energy, with strict requirements for foreign investments to ensure they bring high technology to Thailand [1] - The International Monetary Fund (IMF) has lowered Thailand's economic growth forecast for the year to 1.8% due to the impact of U.S. tariffs, emphasizing the need for Thailand to diversify trade and restructure its economy [2] Group 2 - Thailand is actively strengthening economic cooperation with other ASEAN countries, including elevating its relationship with Vietnam to a comprehensive strategic partnership and aiming to increase bilateral trade from over 20 billion USD to 25 billion USD [3] - The Thai government is also collaborating with Indonesia to promote ASEAN economic integration and address global geopolitical and economic uncertainties, with bilateral trade currently at 18 billion USD [3]