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消费前如何利用投诉平台避坑?以“食品安全”问题为例
Xin Lang Cai Jing· 2025-12-31 09:25
一、为什么消费前要查看投诉记录? 消费的本质是购买商品或服务,但信息不对称常让消费者处于被动。商家宣传往往突出优势,而真实的 服务质量、售后响应、问题处理效率,却可能藏在用户评价与投诉记录里。尤其在食品、餐饮、快递、 电商等高频消费行业,历史投诉集中反映的往往是商家的系统性短板或常见纠纷类型。 例如,某连锁外卖品牌若多次被投诉"餐品中有异物""商家不处理",或某网红零食品牌常出现"包装破 损""保质期问题",那么这些信息就是重要的消费预警信号。提前查看,相当于为本次消费增加了一 道"风控筛查",避免自己成为下一个投诉者。 二、哪些投诉渠道的信息值得参考? 在消费决策前,你是否也曾担心"踩坑"?尤其是在日常高频消费领域,如餐饮、外卖、网购食品 等,"吃出异物"类投诉屡见不鲜。这不仅影响消费体验,更可能涉及健康安全。如何提前预判商家服务 质量,有效规避风险?其实,借助公开、透明的消费者投诉 【下载黑猫投诉客户端】平台查询历史记 录,正成为越来越多人"消费前避坑"的实用策略。 目前,消费者可通过多种公开平台查询企业或商家的投诉历史,不同平台各有侧重: 三、以"食品安全"投诉为例,如何有效利用平台信息? 第一步:多平 ...
百胜中国(09987)12月30日斥资626.8万港元回购1.69万股
智通财经网· 2025-12-31 09:22
智通财经APP讯,百胜中国(09987)发布公告,于2025年12月30日,该公司斥资626.8万港元回购1.69万 股。 ...
年终盘点|回归商业本质:餐饮业新业务、现炒与降价的突围战
Sou Hu Cai Jing· 2025-12-31 09:18
Core Insights - The restaurant industry in China is facing significant operational pressures in 2025, prompting companies to adopt various self-rescue strategies to regain consumer trust and focus on core business principles [1] Group 1: New Business Models - Major brands are launching sub-brands to explore new growth avenues, such as "Xiao Ma Liu" by Ma Liu Ji, which focuses on a lighter dining experience with a lower average spend of around 60 yuan compared to the main brand's 100 yuan [2] - Haidilao has opened community stores and a new style of hot pot restaurant, successfully diversifying into 14 different restaurant brands under its "Red Pomegranate Plan," generating 597 million yuan in revenue, a 227% year-on-year increase [2] - The introduction of new dining concepts like "Xiaboo Ranch" by Xiaoboo and "Bisheng Grilled Skewers" reflects a trend towards offering high-quality yet affordable dining experiences aimed at younger consumers [3] Group 2: Price Adjustments - Many restaurant brands have quietly reduced prices in response to declining customer spending, with notable examples including Jiumaojiu's price cuts and He Fu's 30% reduction in main product prices [4][5] - The average customer spending in the Chinese dining sector has seen a significant decline, with traditional Chinese dining experiencing a 29.5% drop in average spending since 2023 [5] Group 3: Shift Towards Freshly Cooked Meals - There is a growing consumer demand for freshly cooked meals, leading to a resurgence of "freshly stir-fried" offerings in the market, as seen with brands like Xi Bei and various noodle shops [6][7] - The trend towards "freshly cooked" is also influencing the takeaway sector, with companies like Qixian Xiaochu emphasizing fresh ingredients and transparent cooking processes [7] Group 4: Market Outlook - The overall revenue for the restaurant industry is projected to achieve low single-digit growth, reaching 5.7 trillion yuan in 2025, despite a high closure rate of restaurants [3] - Industry experts believe that returning to quality and service fundamentals will be crucial for companies to navigate the competitive landscape and seize new opportunities [8]
分析|产需两端明显回升,12月制造业PMI时隔8个月回升至扩张区间
Sou Hu Cai Jing· 2025-12-31 09:15
Group 1: Manufacturing Sector - In December, the Manufacturing Purchasing Managers' Index (PMI) rose to 50.1%, an increase of 0.9 percentage points from the previous month, marking the first time it has entered the expansion zone since April [8] - The production index reached 51.7%, up 1.7 percentage points, and the new orders index increased to 50.8%, up 1.6 percentage points, indicating significant improvement in manufacturing demand [8] - The new export orders index also improved to 49.0%, up 1.4 percentage points, suggesting a recovery in external demand [8] Group 2: Non-Manufacturing Sector - The Non-Manufacturing Business Activity Index rose to 50.2%, an increase of 0.7 percentage points, returning to the expansion zone [10] - The service sector's business activity index was at 49.7%, indicating it remains in the contraction zone despite a slight increase [11] - The construction sector showed improvement with a business activity index of 52.8%, up 3.2 percentage points, attributed to favorable weather and policy-driven infrastructure investments [12] Group 3: Economic Outlook - The overall economic activity in December showed signs of recovery, with both domestic and external demand improving due to effective growth stabilization policies [13] - The price indices showed mixed results, with the main raw material purchase price index decreasing by 0.5 percentage points to 53.1%, while the factory price index increased by 0.7 percentage points to 48.9%, indicating potential for improved corporate profits [9] - Looking ahead, the manufacturing PMI is expected to remain in the expansion zone into early 2026, supported by ongoing growth policies and a recovering market demand [13][14]
PMI大幅反弹,什么信号
HUAXI Securities· 2025-12-31 09:08
证券研究报告|宏观点评报告 二是采购量增加、出厂价反弹、预期改善。制造业采购量反弹 1.6 个百分点至 51.1%,原材料库存增 0.5 个 百分点至 47.8%,而原材料购进价回调 0.5 个百分点至 53.1%,反映企业趁着价格涨幅收窄而增加采购、库存降 幅也相应收窄。出厂价反弹 0.7 个百分点至 48.9%,为最近四个月高点。值得注意的是,生产经营预期大幅反弹 2.4 个百分点至 55.5%的高位,是最近 20 个月高点,指向企业对十五五开年预期乐观。 第二,建筑业大幅反弹。12 月建筑业商务活动指数反弹 3.2 个百分点至 52.8%,是下半年最高。统计局解 释主要是受部分南方省份近期气温偏高、以及两节临近企业抢抓施工进度等因素带动。新订单也反弹 1.3 个百分 点至 47.4%,是今年初以来最高,但仍低于荣枯线。而建筑业从业人员分项下跌 0.8 个百分点至 41.0%。从订单 和从业人员来看,建筑业还有修复空间。 第三,服务业也在反弹,但幅度小于制造业和建筑业。12 月服务业 PMI 反弹 0.2 个百分点至 49.7%,连续 第二个月低于 50%。新订单反弹 1.8 个百分点至 47.3%,表现 ...
聚利宝控股(08527) - (1) 有关復牌进展的季度最新情况;及 (2) 继续暂停买卖
2025-12-31 08:51
香港交易及結算所有限公司及香港聯合交易所有限公司對本公告的內容概不負 責,對其準確性或完整性亦不發表任何聲明,並明確表示,概不對因本公告全 部或任何部分內容而產生或因倚賴該等內容而引致的任何損失承擔任何責任。 聚利寶控股有限公司 ( 於開曼群島註冊成立的有限公司) (股份代號:8527) (1)有關復牌進展的季度最新情況;及 (2)繼續暫停買賣 本公告乃由聚利寶控股有限公司(「本公司」,連同其附屬公司統稱「本集團」) 根據香港聯合交易所有限公司(「聯交所」)GEM 證券上市規則(「GEM 上市規 則」)第 17.10(2)(a)條以及香港法例第 571 章證券及期貨條例第 XIVA 部項下的 内幕消息條文(定義見 GEM 上市規則)發出。 茲提述本公司日期分別為二零二五年三月十八日、二零二五年四月一日、二零 二五年六月二十七日、二零二五年七月四日及二零二五年九月三十日的公告 (「該等公告」)。除另有界定者外,本公告所用詞彙與該等公告所界定者具有相 同涵義。 復牌指引 根據本公司分別於二零二五年七月四日及二零二五年九月三十日刊發的公告所 披露,本公司已接獲聯交所發出的下列復牌指引,要求本公司須: 1 有關復牌進 ...
2025年12月PMI数据解读:12月PMI:工业稳增长开启开门红
ZHESHANG SECURITIES· 2025-12-31 08:07
Group 1: PMI and Economic Activity - The manufacturing Purchasing Managers' Index (PMI) for December is 50.1%, an increase of 0.9 percentage points from the previous month, indicating a return to the expansion zone[1] - The production index for December is 51.7%, up 1.7 percentage points from last month, signaling accelerated manufacturing activity[2] - The composite PMI output index is 50.7%, reflecting overall economic activity improvement compared to the previous month[7] Group 2: Demand and Orders - The new orders index for December is 50.8%, rising 1.6 percentage points, indicating improved market demand in manufacturing[3] - The production expectation index for manufacturing is 55.5%, up 2.4 percentage points, showing increased confidence among manufacturers regarding market development[2] - The new export orders index is 49%, an increase of 1.4 percentage points, suggesting stable development in manufacturing exports[3] Group 3: Price Trends - The purchasing price index for raw materials is 53.1%, down 0.5 percentage points, indicating a slowdown in price increases for raw materials[4] - The factory price index is 48.9%, up 0.7 percentage points, marking a second consecutive month of increase in finished product prices[4] - Price trends are diverging, with high-energy-consuming industries experiencing a decline in purchasing prices, while equipment and high-tech manufacturing maintain a faster price increase[4] Group 4: Non-Manufacturing Sector - The non-manufacturing business activity index is 50.2%, up 0.7 percentage points, indicating improvement in the non-manufacturing sector[7] - The construction industry business activity index is 52.8%, an increase of 3.2 percentage points, reflecting a return to expansion in the construction sector[7]
西城老字号隐退经典菜元旦限时“复出”,抢消费券助力嗨吃
Bei Jing Ri Bao Ke Hu Duan· 2025-12-31 08:05
转自:北京日报客户端 随着元旦、春节临近 京城节日消费市场逐步升温 记者从"老字号联合舰队"北京华天集团 了解到旗下餐饮品牌 已早早进入"双节服务"模式 老字号经典菜限时回归 西城消费券助力元旦嗨吃 更有互动消费体验和特色年节礼盒 据悉,一批曾风靡一时却悄然隐退的经典招牌菜,将在2026年元旦限时"复出"。包括同春园的红烧划水 和鼓楼马凯餐厅早年招牌菜豆豉辣椒蒸鱼等。这些重出江湖的经典菜或因工艺复杂、或因食材难得、或 因消费习惯变迁,逐渐淡出日常菜单。如今,这些"老味道"不仅在口味上追求原汁原味,更在呈现方式 上融入当代美学,复出的"老味道"将配以说明菜笺,简述其历史渊源与制作技艺,让顾客在品尝的同 时,也能感知味道背后的文化记忆。 北京华天旗下老字号 还与西城区餐饮零售消费券活动联动 为消费者带来元旦福利 抖音平台"西城消费券"每周五上午10点开抢 券面涵盖"满50减20"至"满500减200"等多档额度,并可与老字号门店原有优惠叠加使用,部分套餐折后 价格可达原价的四折。华天所属同和居、同春园、鼓楼马凯餐厅、庆丰包子铺、华天二友居、延吉餐厅 等老字号,以及惠丰酒家、香妃烤鸡、新川面馆等均参与本次活动。 / ...
【福利】 至高抵扣90% 积分轻松花
中国建设银行· 2025-12-31 07:51
Core Viewpoint - The article highlights various promotional activities and offers related to the China Construction Bank's loyalty points program, emphasizing the high redemption rates for points across different categories and services. Group 1: Points Redemption Offers - Points can be redeemed at a rate of 700 points for 1 yuan, applicable for services like phone bills, fuel, food delivery, and vouchers [1] - During the promotional period from December 11, 2025, to January 9, 2026, points can be redeemed for up to 90% of the total cost in various categories [1][2] Group 2: Specific Offers and Discounts - Users can enjoy discounts on popular platforms such as JD.com, Tmall, and various entertainment services, with points redeemable for up to 90% off [2] - Specific offers include low-cost vouchers for food and beverages, such as 20 yuan vouchers available for a small number of points [4] Group 3: Additional Services and Benefits - The program includes benefits for transportation services, allowing users to pay as little as 5 yuan for 50 yuan of ride costs, and discounts on movie tickets [4] - Various products from brands like Oppo and NetEase can be purchased with points, with some items requiring a significant number of points for redemption [5] Group 4: Credit Card Promotions - The article promotes the China Construction Bank credit cards, which offer points for every transaction made through WeChat and Alipay, enhancing the accumulation of loyalty points [9] - There are multiple credit card options available, each providing unique benefits and rewards for users [9]
双节“食”力护航!塔城市市场监督管理局联合市公安局开展节前食品安全监督检查
Zhong Guo Shi Pin Wang· 2025-12-31 07:49
Core Viewpoint - The Tashkent Market Supervision Administration, in collaboration with the local police, has launched a pre-holiday food safety enforcement action to ensure food safety during the peak consumption season around New Year's Day and Spring Festival [1]. Group 1: Enforcement Actions - The enforcement action focuses on two main areas: circulation and catering, adopting a "zero tolerance" approach to strengthen food safety during the holiday season [1]. - Key locations targeted in the circulation phase include large supermarkets, agricultural markets, and grocery stores in urban-rural junctions, with a focus on high-demand products such as rice, flour, oil, meat, eggs, dairy, seasonal pastries, and cold chain foods [1]. - Strict checks will be conducted on business qualifications, purchase verification records, and inspection certificates for fresh meat to prevent the circulation of unlicensed, expired, or spoiled food [1]. Group 2: Catering Sector Oversight - In the catering sector, the focus will be on units providing New Year's Eve meals and rural restaurants, with thorough inspections of food storage, separation of raw and cooked food, disinfection of dining utensils, and food sampling practices [1]. - The enforcement will also ensure compliance with the "bright kitchen and stove" requirements, which promote transparency in food preparation [1]. Group 3: Legal and Public Awareness Measures - The police will investigate illegal activities, including the illegal addition of substances and the sale of counterfeit or inferior food products, taking legal action as necessary [1]. - On-site legal education will be conducted to raise awareness about food safety, and the "12315" complaint reporting channel will be made accessible for public use [1]. Group 4: Future Plans - The Tashkent Market Supervision Administration plans to deepen the joint regulatory mechanism and increase surprise inspections and follow-up checks during the holiday period to combat illegal activities effectively [1].