Core Viewpoint - The internal letter from the founder of New Oriental, Yu Minhong, delivered from Antarctica, aimed to celebrate the company's 32nd anniversary and inspire employees, but it sparked controversy due to the stark contrast between the founder's location and the employees' working conditions [3][5]. Summary by Sections Company Overview - New Oriental is celebrating its 32nd anniversary, with Yu Minhong reflecting on the company's journey and future aspirations in his letter [3]. - The company aims to position itself as a "sower of hope" and represent "the conscience of merchants" through its various business segments [3]. Employee Sentiment - The letter received mixed reactions from employees, with some expressing feelings of disconnect and frustration over the founder's vacation while they were working late [5][8]. - Employees noted the irony in the founder's descriptions of the Antarctic scenery, contrasting it with their own challenging work conditions [5][8]. Financial Performance - New Oriental is currently undergoing a critical transformation phase, facing significant operational pressures [8]. - The financial report for Q4 of fiscal year 2025 showed a 73.7% drop in net profit to $7.1 million, primarily due to the underperformance of the Oriental Selection business and goodwill impairment [8]. - Revenue growth for the core education business has slowed, with fiscal year 2025 revenue growth decreasing from 43.9% to 13.6% [8]. - The unaudited financial report for Q1 of fiscal year 2026 indicated net revenue of $1.523 billion, a 6.1% year-over-year increase, driven by new educational business segments [8].

俞敏洪在南极发布内部信祝贺新东方成立32周年，却遭遇争议。这封署名为"俞敏洪在南极"的内部信， 共5次出现"南极"二字，多位网友于社交平台吐槽称，"满篇看下来，整个脑子都是南极""全员信更像是 俞敏洪的自我感动"等等。 11月17日，有内部员工向南都湾财社记者证实，俞敏洪于11月16日向新东方全国教职员工发布了内部 信，该员工表示，去年新东方31周年，俞敏洪并没有发布内部信，今年不知为何突然发布该信件。对于 俞敏洪该信件引发的争议，前述员工表示，他的本意可能不是那样，但当时大家都在上班。 南都湾财社记者注意到，该内部信也在俞敏洪个人公众号"老俞闲话"展示。11月17日，南都湾财社记者 尝试联系采访，截至发稿前未得到回应。同日，记者致电新东方官方，电话未能接通。 俞敏洪在信中写道："此刻，我正站在南极的冰雪世界中，四周是浩瀚的洁白、翡翠般的冰山和无边的 宁静，冰川在阳光下闪烁着迷人的光芒，仿佛在无声地诉说着时间的力量与坚守的意义...在这片远离尘 嚣的纯净之地，我热烈祝贺新东方32周年的生日快乐！现在的南极，几乎24小时充满阳光，我在明媚的 阳光下，向每一位参与过或者正在参与新东方事业的人，表达深深的感谢；也向 ...

"老板在南极，员工在加班。"这是不少网友在看到俞敏洪的最新全员信后的第一反应。 11月16日，新东方迎来32周年，创始人俞敏洪身处南极向全体员工发出一封全员信。信中提到，"此刻，我正站在南极 的冰雪世界中。四周是浩瀚的洁白、翡翠般的冰山和无边的宁静。冰川在阳光下闪烁着迷人的光芒，仿佛在无声地诉说 着时间的力量与坚守的意义。现在是南极时间11月16日上午6点钟（北京时间16日下午5点），在这片远离尘嚣的纯净之 地，我热烈祝贺新东方32周年的生日快乐！" 他借南极企鹅在极端环境中相互扶持、努力生存，类比新东方人面对困境时的团结与希望，回顾了新东方从北大一间简 陋教室起步，历经风雨的创业历程，鼓励员工坚守初心，服务好学生与客户，展望未来事业的发展。 智通财经记者 | 宋佳楠 该公司于10月发布的2026财年一季度未经审核财报显示，其净营收为15.23亿美元，同比增长6.1%。增长主要得益于教 育新业务带动，其中教育新业务收入同比增长约15.3%。公司股东应占净利润为2.41亿美元，同比下降1.9%。但非美国 通用会计准则下经营利润为3.355亿美元，同比上升11.3%。 新东方预计2026财年第二季度净营收将在11 ...

Core Viewpoint - The article discusses various consumer complaint channels available in modern business society, emphasizing the importance of choosing the right platform based on the nature of the complaint and industry characteristics [1][3][4]. Official Complaint Channels and Their Characteristics - The National 12315 Platform is a key official complaint channel with administrative enforcement power, handling issues like product quality and price fraud, but may have longer processing times due to high complaint volumes [1]. - The Ministry of Industry and Information Technology's Telecommunication User Complaint Center specializes in communication service complaints, providing effective resolutions typically within 15 working days [2]. Third-Party Complaint Platforms - Third-party platforms like Black Cat Complaints play a significant role in resolving consumer disputes through public oversight and collaboration with businesses, despite lacking administrative enforcement power [3]. - Black Cat Complaints offers a user-friendly interface for submitting complaints across multiple platforms, streamlining the process to generally take less than five minutes [3]. Industry-Specific Complaint Channel Selection - Different industries have unique complaint characteristics, and selecting the appropriate channel can enhance resolution efficiency: - In e-commerce, consumers can also approach industry associations for better mediation success [4]. - In the automotive sector, consumers can report product defects to the National Market Supervision Administration, with Black Cat Complaints contributing valuable data to regulatory bodies [4]. - In the education sector, local education authorities and third-party platforms can be utilized for collective complaints, particularly effective in cases of mass disputes [4]. Improving Complaint Processing Efficiency - To enhance complaint processing efficiency, consumers should: - Prepare comprehensive evidence, including contracts and payment receipts, to facilitate quicker resolutions [6]. - Clearly articulate reasonable demands based on relevant laws to avoid unrealistic requests [6]. - Maintain open communication with complaint handlers to ensure timely responses [6]. - Utilize platform features for tracking complaint progress, such as Black Cat Complaints' intelligent work order system [6]. Advantages of New Complaint Platforms - New complaint platforms demonstrate clear advantages over traditional channels, including higher processing efficiency, greater transparency, and user-friendly operations [8]. - These platforms can quickly respond to issues due to their intelligent distribution systems and partnerships with businesses, often leading to prompt resolutions [8]. - The transparency of complaint content and public exposure of high-complaint businesses through monthly reports enhances public accountability [8].

【环球时报驻越南特约记者 黄东日】越南政府近日宣布一项全国性计划，旨在到2030年前，全国小学 一年级开设英语必修课程，到2035年前将英语逐步纳入全国学校的必修课程。此外，根据新计划，未来 5年内越南所有幼儿园和学前教育机构必须让儿童接触英语。 据新加坡《海峡时报》16日报道，上月底，越南政府批准实施《2025-2035全国外语战略规划（展望 2045）》方案，其旨在突破劳动力英语短板，抢占全球产业链高地，为越南2045年跻身"高收入国家"铺 路。 但要想实施这场教育改革，越南还面临不少实际困难，最突出的就是英语师资力量不足。越南教育培训 部估计，到2030年，学前和小学教育系统还需新增2.2万名英语教师。目前越南共有 105万名学前和各级 普通教育教师，其中仅约3万人专门教授英语。还有越南老师反映，越南的英语教学质量存在很大问 题，很多年长教师自身的英语水平并不高，因此教学重心放在语法和考试上，而非沟通能力培养。 方案规定，英语课程内容将由越南教育培训部统一制定，公立学校免费开课。目前越南是从小学三年级 开始教授英语课，但由于师资力量不足，不少学校要么每周只安排两节英语课，要么干脆将其变成选修 课。而许多 ...

Core Viewpoint - The article discusses the transformation of anxiety into income within the education and training industry, particularly focusing on the civil service examination training sector, which has seen a significant increase in applicants but a decline in revenue for leading training institutions [4][5]. Group 1: Industry Dynamics - The number of applicants for civil service examinations has increased by 1.4 times over the past five years, reaching 3.718 million in the latest round of applications [8]. - Despite the surge in applicants, leading training institutions like Zhonggong Education and Fenbi have reported revenue declines of 20.2% and 8.5% respectively in the first half of the year [5][8]. - The training model known as "agreement classes," which allows for refunds if students do not pass, has contributed to a significant increase in refund rates, from 44.14% in 2019 to 68.46% in 2021 for Zhonggong Education [14]. Group 2: Financial Challenges - The financial strain on training institutions is evident, with Zhonggong Education reporting cash reserves of 1.77 billion yuan and pending refunds amounting to 4.82 billion yuan [12][14]. - The business model has shifted from earning "tuition fees" to "result fees," where institutions rely on a small number of successful students to cover the refunds for the majority who do not pass [14][16]. - The investment income for Zhonggong Education has decreased significantly, from 79.27 million yuan in 2021 to 5.78 million yuan in 2024, indicating a decline in profitability [14]. Group 3: Market Competition - The civil service training market is experiencing increased competition from smaller institutions and new entrants leveraging social media platforms, which has intensified the market dynamics [10][11]. - The influx of competitors has led to a decrease in sales efficiency for leading institutions, with Zhonggong Education's sales expense ratio increasing by 6 percentage points to 25.4% [8][10]. Group 4: Strategic Shifts - In response to the challenging environment, Zhonggong Education has begun restructuring, reducing its workforce from 45,000 to 7,888 and cutting down its direct branches from 1,669 to 681 [16]. - The company is exploring new business avenues, including health services and AI employment training, although these initiatives currently contribute less than 3% to overall revenue [16][17]. - The strategic focus has shifted towards becoming an "employment and re-employment service provider," indicating a pivot from traditional training to broader employment services [17].

Core Viewpoint - TAL Education (TAL) has shown a 4% gain over the past four weeks, with a mean price target of $14.3 indicating a potential upside of 25.2% from the current price of $11.42 [1] Price Targets - The average price target consists of seven estimates ranging from a low of $11.54 to a high of $16.85, with a standard deviation of $1.83, suggesting variability in analyst predictions [2] - The lowest estimate indicates a modest increase of 1.1%, while the highest suggests a significant upside of 47.6% [2] - A low standard deviation indicates a higher agreement among analysts regarding price movement [9] Analyst Sentiment - Analysts are optimistic about TAL's earnings prospects, as indicated by a positive trend in earnings estimate revisions, which historically correlates with stock price movements [4][11] - The Zacks Consensus Estimate for the current year has increased by 52.1% over the past month, with three estimates revised upward and no negative revisions [12] - TAL holds a Zacks Rank 1 (Strong Buy), placing it in the top 5% of over 4,000 ranked stocks based on earnings estimates [13] Caution on Price Targets - While price targets are commonly referenced, they can mislead investors, as empirical research shows they rarely indicate actual stock price movements [7][10] - Analysts may set overly optimistic price targets due to business incentives, which can inflate expectations [8]

智通财经记者 | 宋佳楠 李阳并不避讳上述言论可能经网络发酵后带来的诸多影响，表示"这段话一定要发到网上，引起轰天巨浪、轩然大波"。他称自己"就喜欢轩然 大波"。 11月8日，董宇辉曾在与辉同行评论区表示，"抱歉，英语丢得太久，说的时候来不及反应，口语中有多个语法错误，大家多提批评意见。" 近日，疯狂英语创始人李阳将"矛头"对准了另一位曾经的英语老师董宇辉。 在一场疯狂英语线下活动中，李阳公开评价董宇辉的英语表现。他声称，在听了董宇辉与外国外交官交流后，发现董宇辉"几乎每一句话都有 严重语法错误，发音特别怪，所以证明新东方不怎么样，俞敏洪发音更差"。他还大声强调，"学口语唯有疯狂英语。" 对此，有现场观众指出，董宇辉在进博会期间与外国嘉宾交流顺畅，赠送《唐诗三百首》等文化输出行为更获对方赞赏，所谓"严重错误"实属 夸大。还有网友表示，"语言能交流，听得懂就好，又不是搞学术"，同时质疑李阳的行为存在"蹭流量"之嫌。 而在李阳"声讨"董宇辉背后，智通财经注意到，疯狂英语官方网站目前正在强推"全球集训营"项目，声称"10天10夜，让你讲一口流利的英 语，成为中英文双语演讲家，将你打造成英语学霸"。该集训营课程的售价 ...

11月13日，新黄河记者从山东省教育厅获悉，近日该厅发布《山东省校外教育培训机构跨部门综合监 管"一业一册"合规指引》。 人员配备与资质上，规定校外培训机构专职教学、教研人员原则上不低于机构从业人员总数的50%，并 对不同年龄段、不同培训类型的师生配比提出具体要求。严禁聘用中小学和幼儿园在职教师(含教研人 员)及有违法犯罪记录人员，所有教学人员的基本信息、资质证明必须在场所及平台显著位置公示。 财务管理与消费者权益保护方面，强调培训机构预收费资金必须全部进入专用托管账户，并全面纳入全 国校外教育培训监管与服务综合平台实行监管。严格规范收费行为，不得一次性收取超过5000元或时间 跨度超过3个月的费用，并明确了具体的退费时限和规则。 此外，细则还对培训材料的编写、审核、选用与备案，以及广告宣传的真实性、规范性提出了明确要 求，不得对教育、培训的效果作出保证性承诺，严禁在媒体平台、公共场所、居民区刊播广告，严禁利 用学校、教材等变相发布广告。 新黄河记者：薛冬 细则主要适用于全省行政区域内，由国家机构以外的社会组织或个人，利用非国家财政性经费，面向中 小学生开展线上线下（300959）学科类和非学科类课程培训服务 ...

证券代码：600661 证券简称：昂立教育编号：临2025-045 上海新南洋昂立教育科技股份有限公司关于再次延期回复上海证券交易所《关于资产收购事项问询函》 的公告 登录新浪财经APP 搜索【信披】查看更多考评等级 2025年11月14日 本公司董事会及全体董事保证本公告内容不存在任何虚假记载、误导性陈述或者重大遗漏，并对其内容 的真实性、准确性和完整性承担个别及连带责任。 上海新南洋昂立教育科技股份有限公司（以下简称"公司"）于2025年10月30日收到上海证券交易所《关 于资产收购事项问询函》【上证公函[2025]3809号】（以下简称"《问询函》"），具体内容详见公司于 2025年10月31日披露的《关于收到上海证券交易所〈关于资产收购事项问询函〉的公告》（公告编号： 2025-043）。 公司收到《问询函》后高度重视，积极组织各方对《问询函》涉及的问题进行回复。截至本公告披露 日，回复内容尚需进一步补充和完善，为确保回复内容的真实、准确、完整，经向上海证券交易所申 请，公司将再次延期回复《问询函》，延期时间不超过5个交易日。由此给投资者带来的不便，敬请谅 解。 公司将继续积极推进回复工作，组织各方尽 ...