Zhong Guo Min Hang Wang
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西北地区“民航服务提振消费年”主题活动成效显著
Zhong Guo Min Hang Wang· 2025-12-24 10:11
Core Viewpoint - The Civil Aviation Northwest Administration is implementing the "Civil Aviation Service Consumption Promotion Year" initiative in 2025, aiming to enhance aviation services and stimulate consumer demand through high-quality service supply and systematic management improvements [1]. Group 1: Service Improvement Initiatives - The Northwest Administration has established a three-tier responsibility system to enhance service quality, involving coordination at the management level, supervision at the regulatory level, and implementation at the unit level [1]. - The "First Flight Service" initiative is being upgraded to improve customer experience and support the overall theme of enhancing civil aviation services [1]. Group 2: Network and Connectivity Enhancements - The "Dry and Branch Connectivity, Full Network Link" initiative has made significant progress, with Gansu's trial for an integrated aviation transport network receiving official approval, promoting collaboration between airports and airlines [2]. - Flight routes have been optimized, increasing connectivity from the Northwest to major cities like Beijing, Shanghai, and Guangzhou, while maintaining a leading position in access to Central Asia [2]. Group 3: Passenger Experience and Technology Integration - The flight punctuality rate in the region for January to November 2025 is reported at 92.18%, with airport release rates at 92.49%, showing improvements of 3.89 and 2.57 percentage points year-on-year [2]. - The promotion of "Smart Civil Aviation" services includes self-service check-in, security, and boarding processes, with facial recognition and streamlined passageways reducing average inspection times for passengers [2]. Group 4: Tourism and Consumer Demand - Joint promotional events with local tourism departments have led to the emergence of new aviation tourism products, such as "airline + tourism" packages and various themed travel options, effectively boosting aviation consumption [3]. - A comprehensive service quality management system has been established, integrating service operations and marketing, while technology innovations like smart terminals and inquiry robots enhance service efficiency [3]. - The next phase will focus on solidifying the experiences gained from the 2025 initiative, enriching aviation service products, and fostering deeper integration with related industries to stimulate consumer willingness for air travel [3].
桂林机场加强“阳光宝贝”品牌建设 全年守护2360名儿童“单飞”旅程
Zhong Guo Min Hang Wang· 2025-12-24 10:11
Core Insights - The "Sunshine Baby" unaccompanied minor service at Guilin Airport has provided a comprehensive support system for children aged 5 to 12, ensuring a safe and comforting travel experience since its launch in January 2025, with a total of 2,360 children served [1][6] Service Features - Each child receives a dedicated identification vest and card, with a designated staff member overseeing their journey from check-in to boarding, ensuring seamless handovers [3][6] - During waiting periods, children can engage in reading and games in a designated lounge area, while staff act as temporary guardians and playmates, providing a nurturing environment [3][6] Emergency Response - The service includes provisions for handling flight delays or cancellations, where staff accompany children to hotels and offer bedtime stories until flights are rescheduled [6] - Continuous updates to the children's lounge with new books and toys, along with targeted staff training, enhance both supervision and emotional support [6] Future Plans - Guilin Airport aims to further develop the "Sunshine Baby" service brand, focusing on optimizing service processes to enhance the convenience and warmth of air travel for families, thereby improving passenger satisfaction and safety [6]
海南机场收购美兰空港控股权已完成股份过户 自贸港空中门户一体化格局奠定
Zhong Guo Min Hang Wang· 2025-12-24 09:04
Core Viewpoint - Hainan Airport Facilities Co., Ltd. has completed the acquisition of a controlling stake in Hainan Meilan International Airport Co., Ltd., marking a significant step in the integration of Hainan's airport operations and enhancing its position as an international aviation hub [1][2] Group 1: Acquisition Details - The company has acquired 23,750 million shares of Meilan Airport, resulting in a 50.19% ownership stake and control over the airport [1] - The share transfer process has been completed, and the company plans to advance the comprehensive offer related to this transaction [1] Group 2: Policy and Market Impact - The acquisition coincides with the historic full island closure of Hainan Free Trade Port, which began on December 18, 2025, and is expected to release various policy benefits that will enhance Hainan's attractiveness as an international tourism and aviation hub [2] - New policies such as duty-free shopping, the seventh freedom of the air, visa-free access for 86 countries, and tax incentives are anticipated to significantly boost passenger and cargo demand in the region [2] Group 3: Operational Synergies - Following the acquisition, Hainan Airport will unify the management of three major international airports: Haikou Meilan, Sanya Phoenix, and Qionghai Boao, creating a large airport operating group with an annual passenger throughput exceeding 50 million [2] - This consolidation is expected to enhance the company's competitiveness in route network planning, commercial resource development, and smart airport construction, positioning it to better capitalize on the growth opportunities arising from the full closure operations [2]
首都航空发力布局印度洋双点航线 计划2026年1月31日新开北京—科伦坡航线
Zhong Guo Min Hang Wang· 2025-12-24 09:04
Core Viewpoint - Capital Airlines plans to launch a new international route from Beijing Daxing to Colombo, Sri Lanka, on January 31, 2026, enhancing its connectivity to South Asia and the Indian Ocean region, while promoting cultural and economic exchanges between China and Sri Lanka, as well as China and the Maldives [1][2]. Group 1: Route Expansion - The new route to Colombo will complement the existing route to Male, Maldives, creating a dual-point strategy in the Indian Ocean [2]. - Capital Airlines is expanding its international route network from key hubs such as Beijing, Qingdao, Hangzhou, and Sanya, targeting markets along the Belt and Road Initiative [1][2]. Group 2: Service Enhancements - During the Spring Festival from February 16 to February 23, 2026, Capital Airlines will increase the frequency of flights from Beijing Daxing to Male, adding one more flight per week, bringing the total to four round trips [2]. - The airline aims to provide a unique travel experience with a focus on quality service and operational efficiency, enhancing customer satisfaction [3]. Group 3: Cultural and Economic Significance - Colombo is highlighted as a key maritime hub connecting Asia, Africa, and Europe, known for its tropical charm and cultural diversity, making it suitable for business and cultural exploration [2]. - Male, the capital of the Maldives, is recognized for its stunning natural beauty and luxury resorts, positioning it as a prime destination for leisure and honeymoon travel [2].
民航广西监管局多点发力筑牢辖区安检防护网
Zhong Guo Min Hang Wang· 2025-12-24 08:49
Core Viewpoint - The Civil Aviation Administration of Guangxi is enhancing airport security inspection capabilities through targeted training, collaboration, and competitive practices to ensure aviation safety in the region [1][3][12]. Group 1: Training and Capacity Building - The Guangxi Civil Aviation Regulatory Bureau has focused on key aspects of security inspection, emphasizing grassroots engagement and foundational skills to improve overall inspection quality [1][3]. - A seminar was held to discuss the enhancement of security inspection training capabilities at small and medium-sized airports, involving over 40 participants from various regulatory and airport management bodies [3]. - The bureau has implemented a "Five Strict" work requirement to address weaknesses in current security inspection practices, aiming for improved efficiency and effectiveness [3][4]. Group 2: Problem-Solving and Collaboration - The bureau has conducted multiple rounds of research at small and medium-sized airports to identify specific issues and implement targeted solutions, including the establishment of a mutual assistance mechanism for training [4]. - A series of public classes and specialized training sessions have been organized to address key knowledge gaps among security personnel [4][12]. - The Guangxi Airport Management Group has reported significant improvements in inspection capabilities and team structure since the implementation of collaborative initiatives [12]. Group 3: Competitive Practices - The Guangxi Civil Aviation Regulatory Bureau has adopted a philosophy of "training through competition," hosting annual security inspection skill competitions to enhance practical skills among airport staff [6][7]. - The competitions include theoretical knowledge assessments and practical skill tests, simulating real inspection scenarios to evaluate participants' comprehensive abilities [6][7]. Group 4: Learning from Best Practices - A study team was organized to learn from the Urumqi Tianshan Airport's advanced security inspection practices, focusing on their evaluation-based regulatory mechanisms and quality control systems [10]. - Insights gained from the Urumqi airport's support model for smaller airports are expected to strengthen Guangxi's mutual assistance mechanisms and improve training effectiveness [10]. Group 5: Continuous Improvement and Future Directions - Ongoing discussions and workshops are being held to gather industry insights and refine training strategies, with a focus on resource matching and practical training [12]. - The Guangxi Civil Aviation Regulatory Bureau is committed to maintaining rigorous oversight of security inspection processes to ensure sustained safety and quality in aviation operations [12].
广州民航职业技术学院与广州市花都区举行“双百行动”联席工作会议
Zhong Guo Min Hang Wang· 2025-12-24 08:42
《中国民航报》、中国民航网 记者冯智君 通讯员周远兴 报道:为落实广东省委"1310"具体部署,持续 深化校地协同发展,12月17日,广州民航职业技术学院与广州市花都区举行"双百行动"联席工作会议。 广州民航职业技术学院党委书记徐戊填、副书记郭晖云率相关单位负责人赴花都区参会,花都区政府党 组书记、区长李晓东,副区长胡标发及区相关单位负责人出席会议。 会上,学校介绍了"双百行动"推进情况,花都区应急管理局、教育局、空港委依次介绍学校助力花都区 相关领域高质量发展成效并展望未来合作方向。现场举行了系列签约、揭牌仪式:学校与花都区应急管 理局、花都区职业技术学校签订合作协议,就应急管理领域深度合作和电子商务专业中高职衔接人才培 养达成共识,并联合区空港委举行揭牌仪式,共建"国家级经济技术开发区临空产业人才培养与科研创 新基地(花都区'双百行动'实践基地)"。 在交流研讨环节,双方围绕重点合作事项与发展诉求深入磋商、凝聚共识。 当前,花都区正锚定"广州北部增长极""南方枢纽"建设目标,深入实施"智造立区、枢纽强区"战略,临 空产业和低空经济两大赛道被赋予重要战略地位。广州民航职业技术学院作为民航局直属的国家"双高 ...
东航甘肃分公司完成除冰雪保障
Zhong Guo Min Hang Wang· 2025-12-24 08:35
数据显示,当日东航甘肃分公司在兰州中川国际机场计划执飞航班55班,早出港的6个航班未出现延误 或取消情况,航班运行平稳有序。今年,东航甘肃分公司顺利完成三次降雪天气保障任务,印证了其应 急预案的科学性和保障机制的高效性。(中国民航报 通讯员赵乐祥)(编辑:许浩存 校对:陈虹莹 审 核:程凌) 东航甘肃分公司及时开展除冰雪作业(邹炎标 / 摄) 中国民航网讯:12月20日,兰州迎来降雪天气。东航甘肃分公司闻令而动,第一时间启动降雪天气应对 机制,统筹推进机坪除雪作业与航班保障工作,全力守护空中通道畅通。 清晨,身着橙色反光背心的地服人员手持除雪工具,认真清理摆渡车、传送车等地面保障设备上的积 雪。经过全面检查维护,各类地面保障设备均处于良好状态。凌晨降雪较大,积雪严重,站坪保障团队 以高效的响应速度和紧密的协同配合,扎实筑牢地面运行安全防线。 ...
云端过冬至 南航上海分公司开展传统节气主题航班
Zhong Guo Min Hang Wang· 2025-12-24 08:29
《中国民航报》、中国民航网 记者钱擘 通讯员韩筱、梅莹、潘水花 报道:南航上海分公司日前在 CZ6077"上海浦东—胡志明市"航班上开展"木棉暖冬"传统节气主题航班活动,让冬至传统特色与节气 文化在万米高空传递。 此次航班客舱内,布置了浓厚的节气氛围,主题贴纸错落点缀舱内各处,将冬至的传统韵味与南航的木 棉元素巧妙融合;乘务员身着雅致的冬装旗袍,举手投足间尽显中式美学,成为客舱内靓丽的风景线。 (本文图片均由南航上海分公司提供) 此次主题航班活动,也是南航上海分公司以"航空+传统文化"模式打造特色服务的又一次生动实践。 (编辑:许浩存 校对:陈虹莹 审核:程凌) 为丰富旅客的空中出行体验,此次主题航班精心策划了一系列特色互动活动:"数九许愿卡"环节,乘务 组邀请旅客写下冬日期许;"冬至知识问答"环节,乘务组围绕节气由来、民俗传统等趣味问答,传递传 统文化知识;航班餐食也选择了水饺,让旅客品味节气美食的独特魅力;此外,航班特别增设"八段 锦"养生操体验环节,帮助旅客们舒缓旅途疲惫。 ...
东航运控中心项目入选“2025年度绿色发展优秀案例”
Zhong Guo Min Hang Wang· 2025-12-24 08:29
该项评选历经数月的征集、评审与调研,由新京报零碳研究院联合清华大学经管学院中国工商管理案例 中心共同评定。近年来,面对民航业日益严格的环保挑战,东航运控中心积极响应国家绿色发展号召, 通过数据驱动减重、管理助推节油等一系列精细化、科学化的管理手段,实现了节能减排的显著效果, 不仅有效降低航班运行成本,更为保护地球环境、推动可持续发展作出贡献。(编辑:许浩存 校对: 陈虹莹 审核:程凌) 《中国民航报》、中国民航网 记者钱擘 报道:在近日于北京举办的"2025年度绿色发展论坛"上,东航 运行控制中心的"精微之处见蓝天,飞机减重节油管理助推航空业绿色发展"项目,成功入选论坛"2025 年度绿色发展优秀案例"。 ...
首家全品类便利店亮相国门商圈,旅客冬日出行体验再升级
Zhong Guo Min Hang Wang· 2025-12-24 06:51
Group 1 - The core idea of the news is the launch of the first all-category convenience store at Beijing Capital International Airport's T3 terminal, aimed at meeting diverse passenger needs [1][2]. - The new convenience store enhances the travel experience by offering a variety of products, including instant meals and freshly prepared hot food, thus transitioning from basic travel necessities to a more enjoyable shopping experience [2][3]. - The successful establishment of the convenience store is attributed to the collaboration between the airport's commercial company and various departments, overcoming challenges related to space modification and facility adaptation [3]. Group 2 - The convenience store introduces a live cooking model, offering items such as buns, fried skewers, coffee, and soy milk, which significantly improves convenience and passenger satisfaction [2]. - Future plans include opening another all-category convenience store in the T2 terminal, ensuring that passengers in different areas can enjoy warm meals during winter [2]. - The airport's commercial company aims to continuously adapt to new consumption trends and enhance the airport shopping environment by collaborating with quality brands and partners [3].