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清华最新调研:七成滴滴司机高估抽成数据,服务意识与满意度和收入呈正相关
Hua Xia Shi Bao· 2025-09-28 06:00
有观点认为,"新能源汽车-网约车平台-司机"构成的生态循环,对促销费、稳就业、提升制造水平, 起到了重要作用。近期,清华大学环境学院相关团队发布了《新能源汽车对网约车行业影响的实证研 究》,认为电动化不仅在环境层面具有显著效益,也在重塑行业的经济格局。团队还对平台抽成和满意 度情况进行了调研并发现:实测的全部滴滴司机月度平均抽成15.3%,九成司机月均抽成低于20%; 71.8%的司机在问卷中高估了自己的抽成比例;女性、年长、大专及以下学历滴滴司机对平台的满意度 相对较高;认可"好服务带来好收入"的司机,恰好是收入较高的司机。 司机认为合理的抽成比例是多少? 报告显示,本次研究在今年7—8月展开,共对894个滴滴司机进行问卷调研、与31位司机深入访谈,并 获768位司机许可对其"收入报告"照片取证。 数据源自清华大学团队《新能源汽车对网约车行业影响的实证研究》 北京的刘师傅,曾经送过外卖,因风吹日晒和时间压力大从两年前改跑网约车。厦门的林师傅和乌鲁木 齐的朱师傅分别是从房地产和医药行业失业转行。他们都在问卷中填写滴滴抽成在26%~29%或29%以 上,但实际上,他们6月的抽成分别是-14%、20.3%、11. ...
滴滴启动国庆中秋安全保障 AI助力全流程守护
Ge Long Hui· 2025-09-28 05:11
Core Viewpoint - Didi has implemented comprehensive safety measures during the National Day and Mid-Autumn Festival holidays to ensure user safety and enhance service quality [1][15]. Group 1: Safety Measures - Didi has conducted risk assessments, organized emergency drills, and upgraded its technology systems to protect user safety during the holidays [1]. - The company has developed a safety AI model platform that utilizes multi-modal risk assessment models and anomaly detection to provide real-time risk alerts and interventions [6]. - Didi's safety system includes 24/7 online support from safety customer service and experts to address various safety needs [4]. Group 2: User Experience and Feedback - Didi aims to balance comprehensive safety governance with user experience, encouraging feedback for personalized safety features and services [8]. - The platform offers tools like "Friend Guardian" for users to report safety concerns, enhancing the overall travel environment [8]. Group 3: Holiday Operations - Didi has analyzed travel hotspots and implemented dynamic monitoring to guide drivers and optimize vehicle dispatch in high-demand areas during the holidays [11]. - The company has established a collaborative approach with law enforcement to ensure user safety and legal rights in emergencies [11]. Group 4: Promotions and Driver Support - Didi has launched special promotions in over 200 cities, offering discounts to passengers and providing over 400 million yuan in rewards to drivers [15]. - The company has organized community events for drivers, such as family gatherings and mooncake distributions, to foster a supportive environment [15]. Group 5: Account Security - Didi prioritizes account security by activating protective measures against abnormal login behaviors and sending alerts for suspicious activities [12]. - Users are advised to avoid sharing verification codes and to refrain from offline transactions to maintain safety and service integrity [12].
清华大学调研:滴滴月度平均抽成15.3%,九成司机低于20%
Xin Lang Ke Ji· 2025-09-28 04:00
调研中,司机普遍认为最合理的抽成比例是16%-20%,而事实上,有89%的滴滴司机实际月均抽成比例 处于或低于这一比例。 该报告还分析了滴滴司机的构成和收入情况。据调研样本,高中及以下学历的中壮年是滴滴司机的主力 群体,本次调研的滴滴司机平均月收入超过8000元,但呈现显著的群体和城市差异。其中,上海司机平 均月收入最高,达到1.4万元,北京和深圳也保持在1万元左右。但中小城市则受制于市场和价格水平, 收入处于相对低位,且更多呈现兼职特点。 责任编辑:杨赐 新浪科技讯 9月28日中午消息,近期,清华大学环境学院相关团队发布了《新能源汽车对网约车行业影 响的实证研究》,认为电动化不仅在环境层面具有显著效益,也在重塑行业的经济格局。团队还对平台 抽成和满意度情况进行了调研并发现:实测的全部滴滴司机月度平均抽成15.3%,九成司机月均抽成低 于20%;71.8%的司机在问卷中高估了自己的抽成比例。 报告显示,本次研究在今年7-8月展开,共对894个滴滴司机进行问卷调研、与31位司机深入访谈,并获 768位司机许可对其"收入报告"照片取证。全部调研司机中,约49.0%的司机月均抽成比例为15%-20%, 24.6%的 ...
出行量上升 滴滴发布国庆假期安全提醒
Yang Guang Wang· 2025-09-28 03:19
Core Insights - Didi has implemented comprehensive safety measures during the National Day and Mid-Autumn Festival holidays to ensure user safety [1][14] - The company has enhanced its safety AI systems to monitor and intervene in real-time throughout the entire order process [3][5] Group 1: Safety Measures - Didi has conducted risk assessments, organized emergency drills, and upgraded its technology systems to protect user safety during the holidays [1] - The safety AI model platform developed by Didi utilizes multi-modal risk assessment models to identify and intervene in various risk scenarios [5] - Didi's safety team is available 24/7 to address various safety needs, ensuring continuous monitoring and support [3] Group 2: User Experience and Feedback - The platform aims to balance comprehensive safety systems with user experience, encouraging feedback for personalized safety features [13] - Didi has introduced tools like "Friend Guardian" for users to report safety concerns, enhancing the overall travel environment [13] Group 3: Holiday Promotions and Driver Support - Didi has launched special promotions, including discounts of up to 50% in over 200 cities during the holiday period to stimulate demand and support drivers [16] - The company has allocated over 4 billion yuan in driver rewards and organized community events to foster goodwill among drivers [16] Group 4: Account Security - Didi prioritizes account security, implementing automatic protective measures against abnormal login behaviors and urging users to safeguard their login information [15]
从“收入没有增加”到“谁补贴乘客”争议:一场直抵人心的滴滴司机与平台对话
Mei Ri Jing Ji Xin Wen· 2025-09-26 12:45
"我们全职来跑滴滴的都是不怕吃苦的,我不怕熬夜,我干15个小时,但我收入没有增加,不挣钱,这 是为什么?" "网约车的初衷是提供更便捷、舒适、安全且能送乘客到家的服务,可为何如今似乎只有不断降价才能 吸引更多订单?" 这是最近一次滴滴开放日的现场司机犀利的提问,这些司机中有退役军人,有生意失败转而开滴滴寻求 生计的孩子父亲,有跑了十多年网约车的老师傅,也有女性专车司机。四个小时,没有彩排、没有回 避,只有坦诚到几乎灼人的真实对话。 在这次开放日上,滴滴公布了抽成比例和逻辑,平台平均抽成约为14%,滴滴相关负责人公开承诺,年 底之前平台抽成的上限要降到27%。月完成50单及以上的司机月均抽成上限不超过25%。 让司机和平台面对面探讨解决问题一直是滴滴的传统,以2024年为例,滴滴持续通过网约车司机生态发 展委员会,在线上车主App《大家商量办》《订单问题反馈》、客服、司服多种渠道,征集司机意见15 万余条。线下在全国58个城市举办超过200场司机恳谈会,面对面聆听司机师傅的心声。 抽成、派单、判责、安全和权益保障、党建、工会等这些司机师傅们关心的问题,平台也一直在解答。 在这场司机评审会的高强度对话中,现场的司 ...
滴滴AI出行助手“小滴”正式开启公测,MCP服务上线
Xin Lang Ke Ji· 2025-09-26 09:20
9月26日,滴滴发文宣布公测AI出行助手"小滴Beta v0.8版本",同步上线面向开发者的MCP服务。该功 能在滴滴派单系统上,通过智能理解用户需求,为用户提供定制化的用车方案。 滴滴表示,用户升级滴滴App至最新版本后,在目的地栏搜索"AI叫车"并输入口令码即可体验。与传统 叫车需先定目的地再选车型的流程不同,"小滴"支持语音、文字双输入,能先"听懂"模糊需求再匹配方 案。 小滴支持语音和文字输入,交互、操作简单。用户只需要对小滴说出需求,例如"明早送家人去机场, 派一辆空间大、服务好的新车" ,"送我母亲去医院,希望车稳一点,尽量宽敞",小滴便会结合时间、 路况等实时信息,整理出匹配用户需求的最多3个车辆选项,由乘客手动确认后通知司机接驾。 公测期间,滴滴建议乘客尽可能细致地表达自己的需求,比如"希望安静一点""想坐新能源车或油 车""更实惠一些"等等。描述越具体,匹配越精准。小滴也能借此持续学习、不断优化。 此外,除了个性化打车,小滴还可在更为具体和多样的用车场景下为用户提供出行方案:查天气后雨天 提前约车、赶机时规划出发时间并推荐行李友好型车型、优先匹配新能源车支持低碳出行,此外还集成 订单查询、智 ...
滴滴出行在深圳成立快驾智行科技公司
Zheng Quan Shi Bao Wang· 2025-09-26 08:33
Core Viewpoint - Shenzhen Kuaijia Zhixing Technology Co., Ltd. has been established, indicating a potential expansion in the ride-hailing and related services market, particularly in the context of Didi Chuxing's ongoing business diversification [1] Company Summary - The company is registered with a capital of 10 million yuan, which reflects a significant investment in the service sector [1] - The legal representative of the company is Su Shaohui, suggesting a leadership structure that may influence operational strategies [1] - The business scope includes various services such as catering management, designated driving services, business agency services, vehicle towing, emergency rescue services, and car washing services, indicating a broad service offering that could attract diverse customer segments [1] Industry Summary - The company is indirectly wholly owned by Beijing Xiaoju Technology Group Co., Ltd., a subsidiary of Didi Chuxing, highlighting the strategic alignment with Didi's broader business objectives and potential synergies within the ride-hailing ecosystem [1]
滴滴开启公测AI助手“小滴” 并上线MCP服务
Mei Ri Jing Ji Xin Wen· 2025-09-26 07:06
每经记者|赵雯琪 每经编辑|陈俊杰 每经北京9月26日电(记者赵雯琪)滴滴宣布今日开启公测AI出行助手"小滴Beta v0.8版本"。该功能在 滴滴派单系统上,通过智能理解用户需求,为用户提供定制化的用车方案。记者了解到,小滴支持语音 和文字输入,交互、操作简单。用户对小滴说出需求,例如"明早送家人去机场,派一辆空间大、服务 好的新车""送我母亲去医院,希望车稳一点,尽量宽敞",小滴便会结合时间、路况等实时信息,整理 出匹配用户需求的最多3个车辆选项,由乘客手动确认后通知司机接驾。 同时,滴滴还同步上线了MCP服务(模型上下文协议)。AI开发者简单配置,即可快速接入滴滴出行 MCP,让自定义的智能体拥有自主规划出行方案、打车、实时查询订单及自动支付的能力,开发者还 可将滴滴MCP与其他领域MCP服务组合,探索更多应用场景。 ...
AI 重构船运行业:当算法淘汰船代,“滴滴也能打船”
3 6 Ke· 2025-09-25 08:30
Core Insights - The shipping industry in China, with approximately 110,000 vessels and an annual cargo transport volume of 9.811 billion tons, plays a crucial role in the transportation sector, generating a total output value of about 1.6 trillion yuan [1] - The industry faces significant challenges, including a high average empty sailing rate of over 20% and lengthy coordination times for shipping operations, which average over 4 hours [1] - AI technology is emerging as a transformative force in the shipping industry, addressing inefficiencies and enhancing operational effectiveness [2][3][4] Group 1: AI in Cargo Matching - AI is rapidly replacing manual processes in cargo matching, with platforms like COSCO Shipping Technology's "Ship Vision" and Zhihua Chain Cloud Technology's "Chain Cloud Shipping" utilizing advanced algorithms to automate the matching of shipping demands [2] - The use of AI can reduce the traditional cargo matching cycle from 24 hours to just 2 hours and decrease the empty sailing rate from over 20% to below 5% [2] Group 2: AI in Shipping Scheduling - AI breakthroughs in shipping scheduling are significantly disruptive, with platforms like Zhejiang New Ship Help Technology's "New Ship Help" optimizing routes based on real-time data such as water depth and queue status [3] - The "Chain Cloud Shipping" platform collaborates with the Yangtze River Navigation Administration to enhance its AI model, achieving a response speed five times faster than manual methods for over 90% of routine scheduling needs [3] Group 3: AI in Cargo Monitoring - AI applications in cargo monitoring directly address industry pain points, with products like Guangzhou Hengwei Electronic Technology's "Night Navigation" providing real-time monitoring and automatic alerts for abnormal cargo operations [4] - The integration of AI with onboard cameras and weight sensors allows for data collection every 5 seconds, significantly reducing cargo loss rates by over 80% [4] Group 4: Innovation and Future Prospects - The innovation in AI applications within the shipping industry is not limited to large corporations; many breakthroughs are emerging from startups, indicating a potential for more technological advancements [5] - The widespread adoption of low-cost AI technologies, such as the MoE architecture, is expected to lead to the emergence of new competitive platforms in the shipping sector, similar to "Didi Chuxing" and "Huo La La" in other transportation industries [5]
滴滴:9月26日起打车需求持续保持高位,预计国庆中秋异地打车需求将上涨51%
Xin Lang Ke Ji· 2025-09-25 08:16
Group 1 - The core viewpoint of the articles highlights a significant increase in transportation demand during the upcoming National Day and Mid-Autumn Festival holidays, with Didi Chuxing predicting a peak in ride-hailing requests [1][2] - Didi forecasts that ride-hailing demand will rise by 20% during the holiday period compared to previous weeks, with specific peak times identified [1] - The demand for premium ride services, such as dedicated and luxury cars, is expected to increase by 83% and 47% respectively on the day before the holiday [1] Group 2 - Didi anticipates a 187% year-on-year growth in charter orders during the holiday, with popular destinations including Shanghai, Beijing, Guangzhou, Shenzhen, and Chongqing [2] - The rental car bookings are projected to increase by 148% year-on-year, with 70% of these being for out-of-town rentals [2] - The demand for refueling services is expected to peak starting September 30, with cities like Luoyang, Nanjing, Jinan, and Chongqing seeing increased orders for Didi's fuel services [2]