此次荣获"客户服务创新典型案例"与"客户服务典型人物"双项荣誉，是对如新中国长期以来坚持产品创 新、品质保障与绿色发展的充分肯定。未来，如新将继续深化新质生产力实践，以科技驱动产品升级， 以服务赢得消费者信任，携手各方共同构建放心、舒心、安心的消费环境，为"健康中国"建设与高质量 消费生态贡献企业力量。 在产品品质管理方面，如新建立了贯穿产品全生命周期的"6S品质措施"，从选题、来源、规格、标准化 到安全与实证，层层把关，确保每一款产品符合高标准的质量与安全要求。如新即将正式推出的"智能 健康管理"平台Prysm iO，采用"超光谱拉曼Rai技术，融合AI智能与大数据算法，为消费者提供个性化 的健康检测与营养解决方案，体现了科技赋能健康管理的创新实践。 在服务保障方面，如新坚持"心向客户"理念，建立了包括30天无理由退换货在内的完善售后机制，并通 过400热线、线下门店、数字化平台等多渠道倾听消费者声音，持续优化服务流程。2023年，如新实现 售后业务全面线上化，退换货与机器售后线上处理率分别达到100%与90%以上，显著提升了服务效率 与客户满意度。 如新还将绿色可持续发展作为链接消费者的重要纽带。从原料采 ...

11月5日，以"大力提振消费 品质服务担当"为主题的消费责任对话活动在成都举办。本次活动由中国消费者协会、四川省市场监督管理局指导，中国消 费者杂志社、四川省保护消费者权益委员会、成都市市场监督管理局联合主办，汇聚了来自全国市场监管部门、消协组织及多家知名企业代表，共同探讨消 费责任落实与服务质量提升的路径。如新（中国）日用保健品有限公司（以下简称"如新"）应邀参与，并在活动中荣获"客户服务创新典型案例"奖项，同时 两名如新客服人员获评"客户服务典型人物"，展现了如新在消费者权益保护与服务创新方面的卓越实践。 在服务保障方面，如新坚持"心向客户"理念，建立了包括30天无理由退换货在内的完善售后机制，并通过400热线、线下门店、数字化平台等多渠道倾 听消费者声音，持续优化服务流程。2023年，如新实现售后业务全面线上化，退换货与机器售后线上处理率分别达到100%与90%以上，显著提升了服务效 率与客户满意度。 如新还将绿色可持续发展作为链接消费者的重要纽带。从原料采购、产品研发到包装运输，如新将环保理念深度融入供应链各环节，推动包材与原料本 地化、开发环保周转箱、实施纸箱降克重等项目，切实降低环境足迹。2023 ...

Core Viewpoint - Juneyao Airlines has officially launched online check-in and electronic boarding pass services for international and regional flights, marking a significant step in the "smart civil aviation" initiative and enhancing the convenience of cross-border travel for passengers [1][6]. Group 1: Service Features - Passengers traveling on popular routes from Shanghai to Singapore, Malaysia, and Thailand can now complete seat selection and check-in procedures in advance via the Juneyao Airlines official app, WeChat mini-program, or ticket SMS link [3]. - The generated electronic boarding pass consolidates all travel information, allowing passengers without checked luggage to directly scan their phones for security checks and boarding, significantly reducing wait times [3]. - For passengers with checked luggage, they can secure their seats in advance and use self-service baggage drop-off or visit the check-in counter for quick processing upon arrival at the airport [3]. Group 2: Technological Advancements - The electronic boarding pass features "dynamic information updates," providing real-time notifications to passengers' mobile devices in case of gate changes or flight delays, thus minimizing the risk of missed flights and enhancing travel control [5]. - This service upgrade represents a breakthrough in Juneyao Airlines' "smart operations" and user experience, serving as a practical example for the digital transformation and green low-carbon development of China's civil aviation industry [6]. Group 3: Future Expansion - The online check-in and electronic boarding pass services currently cover multiple popular outbound routes from Shanghai to Hong Kong, Singapore, Malaysia, and Thailand, as well as inbound flights from regions such as Hong Kong and Japan [9]. - Juneyao Airlines plans to gradually expand these services to more international and regional routes based on operational conditions, continuing to promote digital coverage of global travel services [9].

Core Insights - The core idea of the news is the launch of the "Future Beauty City" by CHANDO Group, which integrates beauty industry innovation with cultural tourism, creating a unique consumer experience by showcasing the intelligent production process and scientific knowledge of cosmetics [1][2]. Group 1: Project Overview - The "Future Beauty City" features four major launches: a beauty city, a cosmetics science and art exhibition hall, a factory store, and new products, marking it as a key project in Shanghai's "first launch economy" strategy [1]. - The project has been selected as one of the "Top Ten Iconic Cultural Tourism Projects in Shanghai by 2025" and is built on a production base covering 161 acres with a total construction area of 127,000 square meters [1]. Group 2: Consumer Experience - Consumers can witness the intelligent production process and learn about skin science and cosmetic ingredients, enhancing their understanding and trust in the brand [1][3]. - The factory store allows consumers to see the automated production line through transparent glass, providing a closed-loop experience from production to purchase [6][7]. Group 3: Technological and Environmental Innovations - The production base features a "black light logistics" system with a digital twin for inventory management and a fully automated production line, showcasing the advanced level of "Made in China" [3]. - The project incorporates sustainability practices, including a solar power system generating 3.5 million kWh annually, meeting 80% of the base's electricity needs, and achieving a "zero waste" goal [4]. Group 4: Cultural and Community Engagement - The project aims to transform industrial resources into cultural experiences, allowing consumers to engage with the brand on a deeper emotional level [5][9]. - Special discounts for local residents reflect the company's strategy to enhance community interaction and stimulate local consumption, aligning with the characteristics of community retail [8].

Core Viewpoint - Haier Biomedical is leading the green transformation in the life sciences industry by launching innovative technologies and establishing a collaborative ecosystem for sustainable development [1][5]. Group 1: Technological Innovation - Haier Biomedical has established a foundation of green and technological advancement since 2005, breaking a 30-year foreign monopoly with the development of China's first ultra-low temperature storage box [2]. - The newly launched Eco-Drive ultra-green technology improves energy efficiency by 30% compared to the highest current industry standards, achieving the top rank in global energy efficiency [2]. - The AI-driven temperature and humidity control system for drug stability has increased energy efficiency by 80%, saving nearly 40,000 yuan in electricity costs annually for ten devices [3]. Group 2: Industry Standards and Certifications - Haier Biomedical has received multiple certifications, including 44 Energy Star certifications and 116 energy-saving environmental protection certificates, showcasing its commitment to sustainability [4]. - The company has been recognized in the S&P Global "Sustainability Yearbook (China Edition)" for three consecutive years, highlighting its leadership in green practices within the biomedicine sector [4]. Group 3: Collaborative Ecosystem - The company has initiated a green ecological co-construction initiative in collaboration with authoritative organizations like Ernst & Young and UL, aiming to promote green standards and practices across the industry [5][6]. - Haier Biomedical's solar vaccine refrigerator solution serves over 45 million children annually in more than 80 countries along the Belt and Road, addressing vaccine storage challenges in regions with inadequate power supply [7]. Group 4: Global Market Performance - In the first three quarters of this year, Haier Biomedical's overseas market revenue reached 634 million yuan, reflecting a year-on-year growth of 20.18%, driven by its green technology [7].

Group 1 - LVMH views China as a crucial strategic market and is confident in future development, planning to increase investments through cultural cooperation, sustainable development, technological innovation, and local talent cultivation [1] - The company is advancing its "LIFE 360" environmental strategy, aiming to eliminate single-use plastics, reduce carbon emissions and resource consumption, and optimize logistics to lower carbon footprints by 2026 and align with the UN's 2030 Sustainable Development Agenda [1] - LVMH emphasizes its commitment to the Chinese market, citing resilient consumer behavior and increasing demand for high-quality products, leading to continuous innovation in offerings such as immersive spaces and limited edition collaborations [1] Group 2 - LVMH maintains a "Made in France" core strategy focused on sustainability, high quality, consumer safety, and innovation, with plans to integrate technological advancements while preserving French cultural heritage [2] - The "SHOW ME" project aims to train young artisans in traditional crafts, aligning with China's emphasis on vocational skills and craftsmanship, demonstrating LVMH's commitment to long-term development in the region [2]

Core Viewpoint - The 8th China International Import Expo (CIIE) highlights China's transition from high-speed growth to high-quality development, with a significant increase in demand for high-quality health products, presenting opportunities for companies like IQAir [1][3]. Group 1: Market Trends - The Chinese economy is showing resilience and potential in domestic demand, particularly for high-quality health products, despite external uncertainties [1]. - Chinese consumers are increasingly valuing product quality over price, focusing on technological content, design aesthetics, and health benefits [3]. Group 2: Company Strategy - IQAir is actively engaging with China's booming digital economy by establishing official flagship stores on major e-commerce platforms like Tmall and JD, utilizing digital tools to connect with consumers [3]. - The company plans to enhance product innovation and cultural integration, exemplified by the launch of the Atem X enamel series at the CIIE, aligning with the trend of consumption upgrades in China [3][4]. Group 3: Future Directions - IQAir's future development in China will focus on three main areas: increasing R&D investment for products tailored to Chinese family structures, expanding the "Clean Breathing Space" initiative, and promoting green manufacturing aligned with China's dual carbon goals [6]. - The company emphasizes the importance of the CIIE as a platform for product display, idea exchange, cultural interaction, and strategic cooperation, aiming to enhance global sharing and cooperation in high-level openness and green development [6].

Core Insights - The 8th China International Import Expo (CIIE) is being held from November 5 to 10 in Shanghai, highlighting China's shift from high-speed growth to high-quality development, with a notable increase in health awareness and demand for high-quality health products [1][2]. Company Strategy - IQAir views the Chinese market as a crucial part of its global strategy, driven by the largest middle-income group in the world, which is increasingly pursuing health and quality of life [2][3]. - The company is committed to long-term development in China, having established a direct brand presence since 2016, and plans to enhance R&D investments to create products tailored to Chinese family structures and cultural elements [3]. Market Trends - Chinese consumers are shifting their focus from price to value, emphasizing product technology, design aesthetics, and health benefits, prompting companies like IQAir to innovate and integrate cultural elements into their products [2]. - The launch of the Atem X enamel series at the CIIE is a response to the upgrading consumption trends in China [2]. Digital Engagement - IQAir is actively embracing the digital economy by establishing flagship stores on major e-commerce platforms like Tmall and JD, utilizing live streaming and content marketing to connect more directly with consumers [1][2]. Environmental Commitment - The company aims to expand its "Clean Breathing Space" initiative in China, encouraging participation from businesses, public institutions, and individuals in improving air quality, while also aligning with China's "dual carbon" goals and promoting sustainable supply chain practices [3].

Core Insights - The eighth China Enterprise Forum emphasizes the importance of innovation in reshaping growth engines and enhancing global competitiveness [1] - Chinese enterprises play a crucial role in shaping global innovation patterns and promoting sustainable development [2] Group 1: Innovation and Growth - Enterprises are key components of the global economic system, and innovation is essential for reshaping growth dynamics and countering external uncertainties [1] - Continuous optimization of technology innovation mechanisms and incentive systems is supported by the State-owned Assets Supervision and Administration Commission [1] - The integration of ESG principles into corporate strategies is vital for building competitive advantages and benefiting society [5] Group 2: Sustainable Development - The transition to low-carbon energy and the promotion of green technologies are critical for achieving sustainable development [4][5] - Collaboration between international partners is essential for addressing energy security and achieving sustainable development goals [7] - The modernization of power grids, particularly ultra-high voltage grids, is crucial for stable green electricity supply [4] Group 3: Global Cooperation - Joint innovation between Chinese and foreign enterprises is key to creating future opportunities and addressing geopolitical challenges [7] - The establishment of regional supply chain collaboration networks can enhance resilience and risk management in complex environments [7][8] - Cross-border cooperation in green finance and technology sharing can facilitate the scaling of green projects [4] Group 4: Market Dynamics - The changing cost structure of global supply chains necessitates a reevaluation of local market relationships by multinational companies [8] - The current global supply chain is undergoing deep adjustments, and open cooperation is essential for achieving win-win outcomes [8]

Core Viewpoint - Guizhou Moutai announced a plan for a mid-term profit distribution for 2025, proposing a cash dividend of 23.957 yuan per share, totaling approximately 3.021 billion yuan, subject to shareholder approval [1] Group 1 - The company has a total share capital of 1,252.270215 million shares as the basis for the dividend distribution [1] - The proposed cash dividend is inclusive of tax [1] - The plan has been approved by the board of directors and the supervisory board, pending approval from the shareholders' meeting [1] Group 2 - The company emphasizes quality and consumer-centric marketing strategies [1] - Guizhou Moutai is committed to implementing ESG principles and normalizing market value management [1] - The controlling shareholder is advancing plans to increase holdings by 3 to 3.3 billion yuan [1]