智通财经记者 | 张瑶、严之俊 智通财经编辑 | 严之俊 5月16日，杭州香格里拉饭店·水知心居历经多年改造以及"命名风波"后正式开业。它的前身为杭州香格 里拉饭店东楼，这间于 1984 年开业的酒店是杭州首家五星级酒店，也是香格里拉进军内地开设的首间 酒店，伴随着一代人的成长。 本次焕新改造过程，设计团队保留了历史元素和文化底蕴，延续香格里拉对杭州的情怀。水知心居位于 西湖核心区，以"家外之家"为核心理念，致力于打造集奢华旅居与归心体验于一体的行业新标杆。在设 计方面，比利时设计大师 Gert Voorjans 与西班牙设计师 Lázaro Rosa-Violán 携手打造，运用江南水墨意 蕴、丝绸纹理等东方符号，重塑江南丝绸商贾之家。 酒店提供 68 间客房及套房，其中，套房配备全景落地窗及临湖独立浴缸，尽享湖山相伴的温暖与归 属。同时，24 小时私旅大使服务，为住客提供定制化旅居体验，可参与茶艺、制香、珐琅、篆刻、泥 塑、杭扇制作等非遗活动，感受地道的杭州文化魅力。 值得一提的是，水知心居作为香格里拉酒店集团奢华品牌 Shangri-La Signatures 的首秀，彰显着集团的 野心。该品牌旨在用故 ...

Group 1 - The core viewpoint of the article is the introduction of a comprehensive policy package to support the development of high-end hotels in Rizhao City, aimed at enhancing the local tourism and hospitality industry [1][3]. Group 2 - The policy defines "high-end hotels" as newly constructed and operated hotels in Rizhao City that meet national star rating standards [3]. - The policy encourages high-end hotel projects to prioritize locations with convenient public transportation and rich tourism resources, while also supporting the revitalization of existing land [3]. - The planning review standards for new high-end hotels will be optimized, allowing for relaxed green space ratios, building density, and parking requirements [3]. Group 3 - The land supply methods encouraged by the policy include long-term leasing, "rent first then let," flexible lease terms, and a combination of leasing and selling [3]. - During the land supply phase, the policy allows for the processing of relevant planning permits to be expedited based on project maturity, enabling immediate commencement of construction upon land acquisition [3]. - New high-end hotel projects will be classified as lodging land, with land sold through public bidding and a minimum bidding deposit set at 20% of the starting price [3]. Group 4 - The land price can be paid in installments, with a maximum payment period of one year, and the initial payment must be at least 50% of the total land price within one month [3]. - The land price assessment for lodging land will be adjusted based on the commercial land benchmark price in the area, with a correction factor of 0.7 [3]. - New high-end hotel projects will benefit from a "green channel" for approvals, featuring a "one-stop" service and online parallel approvals, with simplified and expedited procedures [3]. Group 5 - The Rizhao City Commerce Department focuses on cultivating key players, brand building, and management services, successfully attracting high-end hotel brands such as Sheraton, Hilton, and Kaiyuan Senbo [4]. - The city has guided several high-end hotels to achieve national-level certifications, forming a brand matrix for high-end hotels in Rizhao [4]. - The Rizhao Cultural and Tourism Bureau has actively promoted the "Leisure Stay Rizhao" initiative, leading to the successful creation of five-star hotels, marking a significant milestone for the city's hospitality sector [4].

Group 1 - The core viewpoint of the article highlights the rapid growth and diversification of the high-end hotel market in Zhuhai, with the opening of several luxury hotels, including the Alila Zhuhai Dong'ao Island Hotel, which has set a record for room rates in the region [1][2][4][7] - Alila Zhuhai Dong'ao Island Hotel, which opened on April 15, 2025, has seen high demand, with room rates reaching up to 14,266 yuan per night during peak periods, marking it as the most expensive hotel in Zhuhai [2][3] - The hotel market in Zhuhai is experiencing a significant influx of luxury hotels, with nearly ten new establishments expected to open this year, including brands like Banyan Tree, MGM, and Ritz-Carlton, indicating a shift in the region's hospitality landscape [4][5][6] Group 2 - The surge in high-end hotel demand is attributed to the completion of the Hong Kong-Zhuhai-Macao Bridge, which has facilitated increased travel and tourism from Hong Kong and Macau, transforming Zhuhai into a desirable destination for high-end accommodations [7][8][9] - The city's strategic focus on high-tech and high-end industries, along with its appealing urban environment, has created a strong demand for luxury hotels, as evidenced by the growing number of high-net-worth individuals in the area [10][11] - Despite the growth, there are concerns regarding service quality and talent retention in the hotel industry, with reports of inadequate training and staffing issues affecting guest experiences [12][13] Group 3 - The article suggests that Zhuhai's hotel market has the potential for further growth, particularly in the wellness and experiential travel sectors, as the city is well-positioned to capitalize on emerging trends in the hospitality industry [14][15] - The integration of outdoor sports and events into hotel offerings is proposed as a strategy to attract more affluent guests and enhance the overall appeal of Zhuhai's luxury accommodations [15]

一连多日，从金融市场到跨境商家，都沉浸在中美关税冲突缓解的喜悦和兴奋中，印证了中国商务部国 际贸易谈判代表兼副部长李成钢5月11日在瑞士日内瓦，被美媒记者问及中美何时就经贸高层会谈发布 联合声明时所说："中国有句话'好饭不怕晚'，我想无论什么时候发布，世界的反应都是积极的。" 外界普遍用"高于预期"来形容此次中美两国官员在美国总统特朗普发动关税战后的首次面对面会晤。根 据5月12日发布的中美日内瓦经贸会谈联合声明，中美各取消91%的关税、暂停实施24%的"对等关 税"90天，相互调整后的关税于5月14日正式实施。中方表示，中美迈出了通过平等对话协商解决分歧的 重要一步。 中国国际问题研究院研究员、美国问题专家刘飞涛在接受中青报·中青网记者采访时表示，此次会谈内 容主要聚焦近期新增的关税事项，不包括今年2月和3月美国以所谓芬太尼问题为由，对中国输美产品两 度加征的共计20%关税。这意味着，中国对自美国进口商品的关税从125%降至10%，美国对中国商品的 关税由145%降至30%，仍处于较高水平。美国单边强征关税的做法，还需要进一步纠正。 90天关税暂停期的谈判重点 为推动制造业回归美国并为今年到期的美国国债寻找 ...

Financial Data and Key Metrics Changes - Choice Hotels reported a record adjusted EBITDA of $604.1 million, representing a 12% year-over-year growth [24] - Adjusted EPS increased by 13% year-over-year to $6.88, exceeding the top end of earnings guidance [24] Business Line Data and Key Metrics Changes - The global upscale and above portfolio grew by 44% year-over-year, reaching over 110,000 rooms, which constitutes 17% of the overall system [25] - The company opened its 515th extended stay property, reinforcing its leadership in the fast-growing segment [25] Market Data and Key Metrics Changes - International business grew by 4.4% year-over-year, totaling over 142,000 rooms [31] - The new construction rooms pipeline outside the U.S. increased by 14% year-over-year, indicating significant growth potential in international markets [31] Company Strategy and Development Direction - The company relaunched four brands, repositioning Radisson Individuals and Park Inn by Radisson to enhance market presence [25] - The focus remains on revenue-intensive brands, with 98% of the rooms in the global hotel pipeline within these brands, positioning the company for future growth [26] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the continued growth of hotel demand outpacing supply through 2026, positioning the company favorably for future expansion [26] - The company highlighted the success of its franchisee success system and hotel conversion capabilities as key drivers of growth [24] Other Important Information - The company celebrated the 85th anniversary of its founding brand, Quality Inn, which expanded to nearly 150,000 global rooms [25] - The loyalty program, Choice Privileges, grew to over 70 million members, with a significant portion of active members having high household incomes [28] Q&A Session Summary Question: What changes have you seen in Choice's customer base in the context of the revenue intense growth strategy? - Management noted that business travelers now represent 40% of the overall guest mix, and the loyalty program has attracted higher value customers with significant household incomes [28] Question: Can you expand on the increase in Choice's international footprint? - Management reported a 4.4% year-over-year growth in international business and a 14% increase in the new construction rooms pipeline outside the U.S., indicating strong potential for future growth [31]

21世纪经济报道记者 张赛男 上海报道 国际酒店集团继续"卷"中高端赛道。 5月15日，洲际酒店集团旗下中高端精选服务品牌——智选假日酒店正式发布全新5.0版本。该版本在空 间设计、服务细节及智能体验等多个维度全面升级，以增强其在中高端精选服务赛道的竞争力。 洲际酒店集团大中华区首席发展官孙健表示，"标准的商务型酒店已经不能够满足越来越个性化的消费 需求。中国经济已经进入一个新周期，中国的酒店市场也进入了下半场，需求变得更加细分。洲际酒店 集团也需要顺势而为，去丰富品牌矩阵，来满足更加多元的市场需求。" 从另外几家行业头部企业的相关数据，也不难看出市场对中高端酒店的重视。 2024年，华住中高端在营酒店同比增长35%，达到873家，同时待开业酒店数量增长至521家。锦江酒店 旗下已开业门店的60.76%为中档及以上酒店，中高端酒店比重的提升已成为公司市场发展的主导力 量。首旅酒店中高端酒店占比也不断提升，截至2024年末，公司旗下酒店总数达7002家，中高端酒店房 间量占比达41.5%，收入贡献率超60%。 近两年来，洲际酒店集团也在重新审视酒店的业主投资回报，愈发重视降本增效。邱尤希望，升级后的 品牌，可以 ...

自2019年起，《经济观察报》发布七期逛吃指数（SAE指数），以数据解码中国消费图景。这次， SAE指数聚焦"它经济"，携手高端度假酒店品牌花间堂，深挖"携宠出游"背后的经济价值与社会意 义。 早在2010年，花间堂就将宠物入住服务定为度假产品核心。多年来持续与会员互动优化服务，还联 合专业综合服务商，解锁更多宠物友好新体验！ 或许旅行的终极意义，正是教会我们如何与不同生命共享一片草坪。当"宠物友好"不再停留于口 号，当每根牵引绳都丈量着文明的刻度，那些被焦虑填满的行囊，终将在双向治愈中变得轻盈。 毛孩子的时光短暂如白驹，别等岁月偷走相聚，快握紧牵引绳，带它奔赴山海。 人宠分野 ? No I 人起如置为量正义 f - + k = D Ea 0 /0 过去, 旅行是"断舍离"把毛孩子锁在家, 自己冲向人山人海; 现在, 旅行是"双向奔赴"带上猫狗, 起解锁山川湖海。 "逛吃！逛吃！"旅行怎能让"毛孩子"留守？想象草坪化作绿毯，草香混 着铃铛脆响， "毛孩子"扯着牵引绳欢快撒欢！ 0舍时候旅行 也带上我啊? 《2025年中国宠物行业白皮书》显示， 中国城镇家庭宠物猫狗数量持续增长, 2024 年宠物猫数量达 71 ...

5月14日，中国消费者协会发布2025年"五一"假期消费维权舆情分析报告。中消协利用互联网舆情监测 系统，对5月1日至5月6日期间相关消费维权情况进行了网络大数据舆情分析。数据显示，消费服务、安 全事故、景区管理、宣传规范等方面维权诉求较为集中。 强买强卖、安全事故、游客滞留等问题突出 中消协表示，今年"五一"假期，多起安全事故敲响警钟。极端场景下，景区管理失序、应急救援能力不 足等问题被消费者吐槽；宰客、毁约、虚假宣传、消费陷阱等问题反复出现，也暴露出系统性管理漏 洞。 针对这些问题，中消协建议构建全链条信用监管体系，严惩失信主体。在罚款等行政手段之外，通过公 布"消费黑榜"等警示手段，震慑不法商贩。同时，利用AI等科技手段，建立商户信用档案。通过综合施 策，督促电商、旅游、票务等平台认真履责，重视用户投诉，对恶意毁约商家予以动态公示，提醒消费 者慎重选择。 强化高危项目安全准入与动态监管，对漂流、蹦极、攀岩、飞行体验等新增风险项目，建议制定景区高 风险项目分级管理制度，强制要求运营方提交安全预案、设备年检报告以及保险投保证明。 建议景区建立"客流-运力-服务"智能匹配模型，摆脱经验主义，引入大数据技术预测 ...

以下文章来源于旅界 ，作者theodore熙少 旅界 . 跟踪时代浪潮，讲述文旅商业好故事。 本文来自微信公众号： 旅界 （ID：tourismzonenews） ，作者：theodore熙少，原文标题：《日本都不跪了，中国酒店人还在死撑？》，题图来源： AI生成 后来，我仔细看了下这个条例的核心，其实很简单，它的目的，不是"对抗顾客"，而是"保护从业者"，它告诉所有从业人员：当顾客的要求已经越界 时，你有权说不。 举几个例子： 有客人逼你道歉？不行。 有客人连续打电话重复诉求，甚至辱骂？不行。 有人未经许可把你的姓名牌、照片发到社交媒体上？更不行了。 而企业呢？不能甩锅，不能"客户投诉了你自己搞定"，必须站在员工这边，必须有机制保护你。 01 最近，我注意到一件挺有意思的事： 隔壁日本，那个以"服务至上"闻名全球的国家，上个月竟然开始实施《防止顾客骚扰条例》了。 看到这个新闻标题时，我还愣了一下。 啥玩意？日本？那个把"顾客当神"的国家开始给消费者"立规矩"了？ 例如，企业可以根据情况禁止一些顾客再次进店等"黑名单"惩罚措施。 简单来说， 这个条例是在"顾客是神"这句话后面，加了一个补充条款："但服务人员也 ...

韩国《中央日报》12日援引多名业内人士的话报道，韩国诸多五星级酒店为消费者提供了多种会员项 目，有的侧重住宿，有的侧重美食，而青睐美食折扣及优惠方案的消费者正在逐渐增多。 市场观察人士注意到，韩国五星级酒店消费近年来出现新趋势：越来越多消费者办理会员是为享受美 食，而非住宿。 首尔君悦酒店今年2月推出美食类会员项目，消费者办理会员后可在该酒店多家餐厅享受八五折优惠， 并获得多张代金券。会员年费不等，个人用户的年费低至60万韩元（约合3060元人民币），企业用户的 年费可能达到500万韩元（2.55万元人民币）。 该会员项目自推出以来颇受欢迎。据首尔君悦酒店一名销售代表介绍："个人消费者的需求尤其旺盛。 我们的许多客户对美食展现越来越浓厚的兴趣，这促使我们推出了该项目。" 来源：新华社 一些酒店虽然没有推出专门的美食类会员项目，但是把用餐优惠包含在整体会员套餐中。例如，在华克 山庄酒店办理特定档次的会员后，在多家餐馆用餐便可享受最高六七折的优惠价格。消费者还可选择具 体的优惠类别，例如侧重住宿、侧重美食或兼而有之。今年1至4月，选择侧重美食的会员数量同比增加 大约27%。 华克山庄酒店工作人员介绍："许多消费者 ...