为保护未成年人及消费者合法权益，引导网络游戏行业健康发展，促进家庭和谐，中国消费者协会今天 联合中国市场监督管理学会作出消费提示，提醒消费者理性看待退款纠纷，依法依规维权；平台主动履 行社会责任，筑牢风控防线；家长加强监护教育，树立正确消费观念。 在数字经济时代，网络游戏已深度融入消费者生活，随着市场快速扩容，网络游戏消费领域也出现了一 些问题。中国消费者协会指出，近期陆续接到消费者投诉，反映上海某公司运营的某款游戏存在未成年 人未经家长同意大额充值问题。涉诉未成年人大多通过偷看、偷拍等方式获取家长支付密码，趁家长忙 于工作、无暇留意手机的空隙，使用家长手机或家庭闲置手机持续充值，平均涉诉金额达2551.57元 （2025年8月1日至2025年12月10日接诉统计）。家长发现后均向涉诉公司客服要求退回款项，但未得到 妥善处理，客服电话也难以拨通。 2023年9月至2024年3月半年时间里，河南一名11岁的男孩使用母亲的微信账户向其以母亲名义注册的游 戏账号充值2万余元，用于游戏消费。男孩母亲认为未成年人在未经其事前同意或事后追认的情况下， 该充值行为无效，游戏平台所收取钱款应当予以退还，遂于2024年10月向 ...

Core Viewpoint - The article discusses the risks associated with minors making unauthorized in-game purchases, highlighting the responsibilities of parents and gaming platforms in managing these situations [1][5]. Group 1: Consumer Complaints and Legal Framework - The China Consumers Association has received complaints regarding minors making large in-game purchases without parental consent, with average amounts reaching 2,551.57 yuan [1][2]. - According to the Civil Code of China, minors over eight years old have limited civil capacity, requiring parental consent for significant legal actions [2]. - The Minor Protection Law mandates that online service providers implement measures to manage minors' usage, including spending limits [2][6]. Group 2: Court Cases and Judgments - A case from Shanghai involved an 11-year-old boy who charged over 20,000 yuan to his mother's account without her consent, leading to a court ruling that required the gaming platform to refund half of the amount due to parental negligence [3][4]. - In another case involving a 17-year-old girl who made excessive in-game donations, the court ruled that both the platform and the minor's guardians shared responsibility for the financial transactions [4]. Group 3: Recommendations for Platforms and Parents - The China Consumers Association advises gaming platforms to enhance their complaint handling mechanisms and refund processes for unauthorized minor transactions [5][6]. - Platforms should strengthen technical measures to prevent minors from bypassing age restrictions and should implement clearer verification processes for payments [6]. - Parents are encouraged to manage their children's access to payment methods and to monitor their online activities closely to prevent unauthorized spending [7].

两家协会指出，为促进网络游戏市场健康有序发展，降低有关消费纠纷 【下载黑猫投诉客户端】，网 络游戏平台应主动履行社会责任：一是应积极妥善处理投诉。对于家长提出的未成年人充值退款诉求， 应予以高度重视，完善投诉处理机制，优化退款服务流程，提升客服接诉水平，及时回应消费者诉求。 对于有充分证据证明确系未成年人未经监护人同意、超出其认知与支付能力进行的大额充值，应当依法 依规积极办理退款，不得推诿拖延。二是在严格落实游戏实名认证、国家防沉迷政策要求的基础上，还 要进一步强化技术防护措施，精准甄别未成年人身份，防止未成年人冒用、租用、借用成年人账号进行 游戏和充值行为。三是网络游戏平台应加强充值消费管理，针对疑似未成年人操作的账户，在充值支付 环节应设置更加明确有效的提醒和验证机制，合理限制充值金额，审慎提供"小额免密支付"等便捷功能 选项。 （来源：工人日报） 本报北京1月5日电（记者杨召奎）今天，中国消费者协会联合中国市场监督管理学会发布消费提示称， 家长应对未成年人使用网络游戏的时间和内容进行必要约束与引导。多陪伴孩子，培养其健康的兴趣爱 好和消费观念，帮助其树立正确的网络使用习惯和理性的消费意识。在日常生活中 ...

登录新浪财经APP 搜索【信披】查看更多考评等级 证券代码：603258 证券简称：电魂网络 公告编号：2025-042 杭州电魂网络科技股份有限公司 关于参与设立投资基金的进展公告 本公司董事会及全体董事保证本公告内容不存在任何虚假记载、误导性陈述或者重大遗漏，并对其内容 的真实性、准确性和完整性承担法律责任。 重要内容提示： ■ 一、合作投资基本概述情况 杭州电魂网络科技股份有限公司（以下简称"公司"）于2021年6月30日召开第三届董事会第三十五次会 议审议通过《关于参与设立投资基金的议案》，并于同日与浙江盈实私募基金管理合伙企业（有限合 伙）、浙江大胜达包装股份有限公司、杭州高新创业投资有限公司签订《杭州滨盈创新股权投资合伙企 业（有限合伙）合伙协议》，约定共同出资设立杭州滨盈创新股权投资合伙企业（有限合伙）（以下简 称"滨盈基金"）。具体内容详见公司于2021年7月1日在上海证券交易所网站（www.sse.com.cn）、《证 券时报》、《证券日报》、《中国证券报》披露的《关于参与设立投资基金的公告》（公告编号： 2021-050）。 2021年7月19日，滨盈基金取得杭州高新技术产业开发区（滨江） ...

Core Viewpoint - Recent complaints received by the China Consumers Association (CCA) highlight issues regarding minors making large in-game purchases without parental consent, raising concerns about consumer protection and the responsibilities of gaming platforms [5][7]. Group 1: Consumer Complaints and Legal Cases - The CCA has reported that a significant number of minors have accessed their parents' payment information to make unauthorized in-game purchases, with an average complaint amount of 2,551.57 yuan from August 1, 2025, to December 10, 2025 [5]. - An 11-year-old boy in Henan used his mother's WeChat account to recharge over 20,000 yuan for gaming without her consent, leading to a civil lawsuit where the court ruled the transactions invalid but held the mother partially responsible for inadequate supervision [7]. Group 2: Recommendations for Gaming Platforms - The CCA emphasizes that gaming platforms should actively address consumer complaints and enhance their social responsibility [8]. - Platforms are urged to implement stricter identity verification measures to prevent minors from misusing adult accounts and to improve payment management by setting clear reminders and limits on recharge amounts [8]. Group 3: Parental Responsibilities - Parents are reminded to manage their children's gaming time and to secure their payment information to prevent unauthorized access [8]. - In cases of unauthorized large purchases by minors, parents should collect evidence such as transaction records and communication logs to support their claims for refunds [8].

Core Insights - The China Internet Association announced the "Top 100 Internet Companies in China for 2025," with NetDragon recognized for its robust business development and industry influence, marking its 13th consecutive year on the list alongside major players like Tencent, Alibaba, and Baidu [1][2]. Group 1: Evaluation and Recognition - The evaluation system for the 2025 ranking includes 20 core indicators across seven dimensions: enterprise scale, profitability, innovation capability, growth ability, risk management, social responsibility, and corporate credit [1]. - The ranking has gained significant attention and recognition from government departments, industry organizations, and experts due to its professionalism and authority [2][7]. Group 2: Business Strategy and Core Competitiveness - NetDragon employs a dual business strategy focusing on "Games + Education," establishing a unique and solid core competitiveness in both high-value sectors [4][8]. - In the gaming sector, NetDragon is one of the earliest Chinese online gaming companies to successfully enter international markets, with games like "Conquer," "Magic Domain," and "Soul of Heroes" available in 11 languages across over 180 countries [4][8]. - In the education sector, NetDragon is a leading global provider of digital education solutions, operating in over 190 countries and integrating cutting-edge technologies like AI, VR, and AR into educational settings [4][8]. Group 3: Social Responsibility and Future Outlook - NetDragon is committed to social responsibility, having donated over 50 million yuan worth of digital education products and services to underprivileged regions in China, promoting educational equity and balanced development [6][11]. - Looking ahead, NetDragon aims to leverage digital technology to deepen innovation across education, gaming, culture, and entertainment sectors, contributing to the sustainable development of digital education [11].

Core Viewpoint - The article highlights the issue of minors making large in-game purchases without parental consent, leading to consumer complaints and legal actions against gaming companies [1][2]. Group 1: Consumer Complaints - The China Consumer Association reported an increase in complaints regarding a specific game operated by a Shanghai company, where minors made significant in-game purchases without parental approval, averaging 2551.57 yuan per case [1]. - Many minors accessed their parents' payment passwords through unauthorized means, such as spying, and used their parents' or idle family phones to make continuous purchases [1]. Group 2: Legal Proceedings - An 11-year-old boy in Henan charged over 20,000 yuan to a game account registered under his mother's name without her consent, leading to a civil lawsuit where the court ruled the charges invalid due to lack of parental approval, but also noted the mother's inadequate supervision [2]. Group 3: Recommendations for Gaming Companies - The article suggests that gaming platforms should enhance their complaint handling mechanisms, prioritize refund requests from parents, and improve customer service responsiveness [3]. - Companies are urged to implement stricter identity verification measures to prevent minors from using adult accounts for gaming and purchases [3]. - It is recommended that gaming platforms manage in-game purchases more effectively, including setting clear alerts and limits on spending for accounts suspected to belong to minors [3]. Group 4: Parental Responsibilities - Parents are identified as the primary guardians responsible for protecting minors' rights, and they should monitor their children's gaming activities and spending [4]. - Recommendations include securing personal devices and payment information, disabling features like "small amount no-password payment," and regularly reviewing transaction records to catch unauthorized charges [4]. - Parents are advised to gather evidence in case of unauthorized charges and to communicate with gaming companies to resolve issues, with options for escalating complaints if necessary [4].

Group 1 - Tianyu Digital Technology (Dalian) Group Co., Ltd. is primarily engaged in the development and operation of online games, including web and mobile games, as well as internet and mobile internet advertising, mobile application distribution platform development, and technical consulting services [1] - The company's main business revenue composition is as follows: data traffic business accounts for 97.93%, digital competitive platform 2.01%, and others 0.06% [1] - As of January 5, Tianyu Digital's stock price increased by 5.02%, reaching 6.69 CNY per share, with a trading volume of 563 million CNY and a turnover rate of 5.31%, resulting in a total market capitalization of 11.069 billion CNY [1] Group 2 - Southern Fund's Southern CSI 1000 ETF (512100) is among the top ten circulating shareholders of Tianyu Digital, having reduced its holdings by 128,100 shares in the third quarter, now holding 15.1375 million shares, which represents 0.93% of the circulating shares [2] - The Southern CSI 1000 ETF has a current scale of 76.63 billion CNY and has achieved a year-to-date return of 29.23%, ranking 1828 out of 4189 in its category [2] - The fund manager of Southern CSI 1000 ETF is Cui Lei, who has been in the position for 7 years and 61 days, with a total fund asset scale of 122.76 billion CNY and a best fund return of 208.53% during the tenure [3]

Core Viewpoint - The article highlights the issue of minors making large in-game purchases without parental consent, leading to consumer complaints and the need for improved protections and refund processes in the gaming industry [1][2]. Group 1: Consumer Complaints and Issues - The China Consumers Association has received complaints regarding a game operated by a Shanghai company, where minors accessed parents' payment passwords to make unauthorized large purchases, averaging 2551.57 yuan from August 1, 2025, to December 10, 2025 [1]. - Parents reported difficulties in obtaining refunds from the gaming company, with customer service being hard to reach [1]. Group 2: Recommendations for Gaming Platforms - Gaming platforms are urged to take social responsibility by improving complaint handling mechanisms, optimizing refund processes, and enhancing customer service to address refund requests from parents of minors [1]. - Platforms should implement stricter identity verification measures to prevent minors from using adult accounts for gaming and purchases [2]. Group 3: Parental Responsibilities - Parents are identified as the primary guardians responsible for protecting minors' rights and should manage their children's gaming time and content [2]. - It is recommended that parents safeguard their mobile devices and payment information, avoid sharing passwords with minors, and regularly check transaction records to identify any unusual activity [2]. Group 4: Evidence Collection and Reporting - In cases of unauthorized large purchases by minors, it is important to collect and preserve evidence such as transaction records and communication logs to support claims for refunds [3]. - If resolution is not achieved through direct communication with the gaming company, parents can escalate the issue to consumer protection organizations or relevant administrative authorities [3].

Core Viewpoint - The rapid expansion of the digital economy has led to significant issues in the online gaming sector, particularly concerning unauthorized large transactions made by minors without parental consent [1] Group 1: Consumer Complaints and Legal Cases - The China Consumer Association has received complaints regarding a specific game operated by a Shanghai company, where minors have made large in-game purchases without parental consent, averaging 2551.57 yuan per case [1] - A notable case involved an 11-year-old boy who charged over 20,000 yuan to his mother's account without her consent, leading to a court ruling that recognized the charges as invalid but also noted the mother's lack of supervision [2] Group 2: Recommendations for Online Gaming Platforms - Online gaming platforms are urged to take social responsibility by improving complaint handling mechanisms, optimizing refund processes, and enhancing customer service responsiveness to parental refund requests [3] - Platforms should implement stricter identity verification measures to prevent minors from using adult accounts for gaming and purchases, and establish clearer alerts and restrictions on payment methods [3] Group 3: Parental Guidance and Responsibilities - Parents are advised to actively monitor their children's gaming activities, set limits on gaming time, and educate them on responsible consumption [3] - It is recommended that parents safeguard their payment information and regularly check transaction records to identify any unauthorized activities [4] Group 4: Collective Responsibility and Industry Ethics - The China Consumer Association emphasizes that protecting minors is a collective responsibility, urging gaming companies to adhere to ethical standards and legal requirements while also calling on parents to fulfill their supervisory roles [4]