【#三大航司涉日本机票可免费退改#】#多家航司日本航线机票免费退改#11月14日，外交部和中国驻日 本使领馆郑重提醒中国公民近期避免前往日本，已在日中国公民密切关注当地治安形势，提高安全防范 意识，加强自我保护。15日，中国国际航空、南方航空、东方航空三家航司通知称，根据外交部近期发 布的出行提醒，为协助受影响旅客更好地安排出行，现发布涉及日本航线进出港航班客票特殊处置方 案。三家航司通知显示，对出行日期在12月31日之前且符合相关条件的客票，可予以免费退改处理。长 安街知事采访获悉，已有原定于本月下旬乘坐南航前往日本的北京旅客，15日下午退票时收到了全额退 款。国航通知称，对于在11月15日12时（含）前购买或换开产生新票号的国航999开头的客票（包括里 程奖励客票）；客票未使用行程涉及旅行日期为2025年11月15日（含）至2025年12月31日（含）之间东 京、大阪、名古屋、福冈、仙台、广岛、札幌、冲绳进出港的国航实际承运航班和挂CA航班号的代码 共享航班；在2025年11月15日0时（含）以后申请客票变更或退票（以取消客票订座时间为准）。在客 票有效期内，首次变更免收变更手续费，但需收取子舱位差价及淡 ...

每经编辑｜张锦河 11月14日，外交部和中国驻日本使领馆就中国公民前往日本发布郑重提醒。15日，国航、南航、东航、川航等多家航司已发出通知，公布了涉及日本航线客 票的特殊处置方案，对于出行日期在12月31日之前且符合相关条件的客票，可予以免费退改处理。 国航在通知中明确，对于在今年11月15日12时（含）前购买或换开产生新票号的国航999开头的客票（包括里程奖励客票）；客票未使用行程涉及旅行日期 为2025年11月15日（含）至2025年12月31日（含）之间东京、大阪、名古屋、福冈、仙台、广岛、札幌、冲绳进出港的国航实际承运航班和挂CA航班号的 代码共享航班；在2025年11月15日0时（含）以后申请客票变更或退票（以取消客票订座时间为准）。在客票有效期内，首次变更免收变更手续费，但需收 取子舱位差价及淡旺季差价，再次变更需依据客票使用条件办理。在客票有效期内，可以办理未使用航段退票，免收退票手续费。 南航表示，对于在今年11月15日12:00（含）前购买或换开的南航784开头的客票，且客票未使用行程涉及旅行日期在2025年11月15日（含）至2025年12月31 日（含）之间的日本进、出港（含经停）南航实 ...

14日，外交部和中国驻日本使领馆就中国公民前往日本发布郑重提醒。 15日，国航、南航、东航三 家航司已发出通知，公布了涉及日本航线客票的特殊处置方案，对于出行日期在12月31日之前且符 合相关条件的客票，可予以免费退改处理。 东航在通知中明确，对于在今年11月15日12:00（含）前购买或换开的东航781客票填开的国 际、地区或国内航班。客票中至少含有一段未使用的涉及日本（包括但不限于东京、大阪、广 岛、札幌、小松、鹿儿岛、长崎、新泻、冈山、福冈、静冈、名古屋、松山、冲绳、富山、熊 本）进港、出港或经停航班（包括东航、上航或其他航空公司航班），航班起飞日期在2025年 11月15日至2025年12月31日期间，同一客票内的其他未使用航段日期不限。办理变更至原航班 前后3天（含）以内的航班，可免费变更一次。再次变更或变更超出原航班前后3天（含）内的 航班，需依据客票使用条件办理。在客票有效期内，可至原购票渠道办理未使用航段非自愿退 票，免收退票手续费。 国航在通知中明确，对于在今年11月15日12时（含）前购买或换开产生新票号的国航999开头 的客票（包括里程奖励客票）；客票未使用行程涉及旅行日期为2025年1 ...

Core Points - Three major Chinese airlines, Air China, China Southern Airlines, and China Eastern Airlines, announced special ticket handling policies for flights to Japan, allowing free changes and refunds for tickets purchased before November 15, 2025 [1][2][3] Group 1: Air China - Air China allows free changes and refunds for tickets purchased before November 15, 2025, for flights to Tokyo, Osaka, Nagoya, Fukuoka, Sendai, Hiroshima, Sapporo, and Okinawa, with travel dates between November 15, 2025, and December 31, 2025 [1] - The first change is free of charge, but fare differences may apply, and subsequent changes will follow the ticket's usage conditions [1] Group 2: China Southern Airlines - China Southern Airlines offers similar policies for tickets purchased before November 15, 2025, for flights to Japan, with travel dates from November 15, 2025, to December 31, 2025 [2] - The first change to the same itinerary is free, but fare differences will be charged, and further changes will adhere to the ticket's usage conditions [2] Group 3: China Eastern Airlines - China Eastern Airlines allows free changes for tickets purchased before November 15, 2025, for flights involving Japan, with travel dates from November 15, 2025, to December 31, 2025 [3][4] - Passengers can change their flights to dates within three days before or after the original flight without a fee, while further changes will follow the ticket's usage conditions [3][4]

客票同时满足以下三点： （一）在2025年11月15日12时（含）前购买或换开产生新票号的国航999开头的客票（包括里程奖励客票）； （二）客票未使用行程涉及旅行日期为2025年11月15日（含）至2025年12月31日（含）之间东京、大阪、名古 屋、福冈、仙台、广岛、札幌、冲绳进出港的国航实际承运航班和挂CA航班号的代码共享航班； 新京报讯 11月14日晚，外交部领事司提醒中国公民近期避免前往日本。11月15日，国航、东航、南航均发布关于 日本航线客票特殊处理的通知，对于出行日期在12月31日之前且符合相关条件的客票，可予以免费退改处理。以 下为全文： 国航发布涉及日本航线客票特殊处置方案的通知 根据外交部近期发布的出行提醒，为协助受影响旅客更好地安排出行，现发布国航涉及日本航线进出港航班客票 特殊处置方案，具体内容如下： 一、适用条件 （三）在2025年11月15日0时（含）以后申请客票变更或退票（以取消客票订座时间为准）。 二、客票变更及退票规则 如您未确定新的旅行时间，请在航班计划起飞时间前联系原购票渠道、国航客服热线95583或营业网点取消客票订 座，待确定新的旅行时间后，按如下规则办理客票变更或退 ...

Core Points - Three major airlines in China, Air China, China Southern Airlines, and China Eastern Airlines, have announced special handling measures for tickets related to Japan routes, allowing free changes and refunds for eligible tickets purchased before November 15, 2023 [1][5]. Group 1: Air China - Air China allows free changes for tickets purchased before November 15, 2023, for travel dates between November 15, 2025, and December 31, 2025, for flights to and from various Japanese cities [3]. - The first change is free of charge, but fare differences and seasonal price differences will apply; subsequent changes will follow ticket usage conditions [3]. - Refunds for unused segments can be processed without a cancellation fee within the ticket's validity [3]. Group 2: China Southern Airlines - China Southern Airlines offers similar provisions for tickets purchased before November 15, 2023, for travel dates between November 15, 2025, and December 31, 2025, for flights to and from Japan [4]. - Passengers can cancel their seats before the flight without incurring a refund fee, and the first change to the same itinerary is also free, with fare differences applicable [4]. Group 3: China Eastern Airlines - China Eastern Airlines has outlined that tickets purchased before November 15, 2023, for travel dates between November 15, 2025, and December 31, 2025, involving Japan routes are eligible for free changes within three days of the original flight [4]. - Additional changes or changes outside the three-day window will be subject to ticket usage conditions [4]. - Refunds for unused segments can be processed without a cancellation fee within the ticket's validity [4]. Group 4: Safety Advisory - The Chinese Ministry of Foreign Affairs has issued a warning for citizens to avoid traveling to Japan due to rising safety concerns and incidents involving Chinese nationals [5][6]. - Citizens currently in Japan are advised to stay vigilant and contact local authorities or the Chinese consulate in case of emergencies [6].

Core Viewpoint - The article discusses the recent advisory from the Chinese Ministry of Foreign Affairs and Chinese embassies in Japan, urging Chinese citizens to avoid traveling to Japan due to safety concerns, which has led to major Chinese airlines offering free ticket changes and refunds for flights to Japan [5][6]. Group 1: Advisory and Airline Responses - The Chinese Ministry of Foreign Affairs has issued a warning regarding the safety of Chinese citizens in Japan, citing an increase in criminal incidents against them [5][6]. - Major Chinese airlines, including Eastern Airlines, Southern Airlines, and Air China, have implemented free ticket change and refund policies for flights to Japan from November 15 to December 31, 2025 [5][6]. - The advisory has sparked significant discussion on social media about the safety of traveling to Japan [7]. Group 2: Travel Trends and Market Impact - Japan was a popular travel destination for Chinese tourists during the recent National Day holiday, with high demand leading to sold-out flights [7]. - Following the holiday, there has been a notable decline in demand for flights to Japan, with ticket prices dropping below 500 yuan, indicating a shift in market dynamics [7]. - The weekly flight volume from mainland China to Japan has decreased significantly, with a reported 14.5% drop compared to the previous week [9]. Group 3: Shift in Travel Preferences - Due to safety concerns in Thailand, there has been a shift in travel demand towards Japan and South Korea, with airlines potentially reallocating capacity from Japan to other routes [9]. - Spring Airlines reported strong demand for South Korea, while the Japanese market has seen an increase in supply, leading to improved demand-supply dynamics [9]. - The Southeast Asian market is gradually recovering as travelers perceive conventional tourism as having no significant risks [9].

Investment Rating - The report recommends a "Buy" rating for the aviation sector, highlighting strong supply logic and elastic demand, with specific recommendations for several airlines and global aircraft leasing companies [4][104][105]. Core Insights - The global aviation market is experiencing steady recovery, with passenger turnover (RPK) increasing by 4.8% year-on-year in the first three quarters of 2025, driven by international routes [4][7]. - The report emphasizes the ongoing constraints in the aircraft manufacturing supply chain, predicting that the trend of aging aircraft will continue for the next 5-10 years, leading to significant supply limitations [4][104]. - Airlines are expected to see substantial improvements in profitability as they approach a pivotal moment in the industry, with a notable increase in international passenger traffic anticipated [4][104]. Summary by Sections Global Aviation Market Overview - The global aviation market is stabilizing, with RPK growth of 4.8% and ASK growth of 4.7% in the first three quarters of 2025, resulting in an overall passenger load factor increase to 83.5% [4][7]. - The Asia-Pacific region leads in RPK growth at 7.7%, while North America shows minimal growth [4][13]. U.S. Aviation Market Tracking - In Q3 2025, U.S. airline ticket sales saw a rebound with domestic passenger volume up by 7.4% and average ticket prices increasing by 4.1% [4][43]. - The report notes a divergence in performance among major U.S. airlines, with Delta Airlines showing significant profit growth while American Airlines reported losses [4][61][69]. European Aviation Market Tracking - The European aviation market has shown steady recovery, with passenger volumes returning to pre-pandemic levels and ticket prices experiencing slight increases [4][74][83]. - Lufthansa reported a 4% increase in revenue for Q3 2025, driven by strong demand for leisure travel [4][83]. Asian Aviation Market Tracking - Major airports in Southeast Asia and Japan are experiencing continued growth, with passenger volumes surpassing pre-pandemic levels [4][88][94]. - The report highlights the strong recovery in passenger traffic at key transit airports, benefiting from robust demand [4][94]. Investment Analysis - The report suggests that the aviation sector is at a turning point, with airlines likely to experience a "golden era" of profitability due to increasing international travel and effective capacity management [4][104]. - Specific airline recommendations include China Eastern Airlines, China Southern Airlines, and Spring Airlines, among others, with a focus on companies showing continuous improvement in performance [4][104][105].

《中国民航报》、中国民航网 记者胡夕姮 通讯员裴波 报道：为深入践行民航安全监管要求，加强运输 航机组驾驶舱资源管理（CRM）能力建设，夯实航班运行安全保障，近日，在民航安徽监管局的指导 下，东航安徽分公司顺利开展机组特情沟通处置专项培训和演练。此次培训以CRM训练核心要点为导 向，采用"理论讲解+情景实操"的创新方式，全面提高机组在特殊状况下的协作沟通与应急处理能力， 为旅客出行安全再添可靠保障。 CRM训练作为运输航安全运行的关键环节，专注于机组人员的沟通协作、决策执行和风险控制能力， 是应对飞行突发情况、确保航班安全的重要支撑。安徽监管局高度关注机组应急处置能力提升工作，结 合辖区航空安全运行实际，对本次培训的目标设定、内容规划和实施步骤提出具体要求，强调要围绕实 战需求，突出CRM训练中"协同、高效、精准"的核心理念，保证培训不流于形式、取得实际效果。 演练中，各小组围绕关键问题深入探讨，遵循决策流程，落实沟通反馈机制，高效完成特情处置，明确 核心处置原则，厘清各岗位职责与协作流程；通过系统讲授特情广播规范、客舱失衡风险控制等核心内 容，明确三类广播适用情境与操作规范，解析黄色及以上等级风险下特情广播 ...

《中国民航报》、中国民航网 记者胡夕姮 通讯员孟丽佳报道：金秋时节，蟹肥味美，大闸蟹产销迎来 一年中的"黄金季"。作为全国大闸蟹产销的核心枢纽，上海空运市场近日迎来集中出货高峰。南方航空 物流股份有限公司（以下简称"南航物流"）华东区域营销中心数据显示，大闸蟹单日运输量已接近百 吨，11月1日至12日期间，货量同比增幅超过50%。 为了保障大闸蟹这类高时效、严温控的生鲜产品"鲜达全国"，南航物流提前部署、科学统筹，推出专属 保障通道，通过覆盖全国的立体运力网络与空地联运体系，确保消费者能够及时品尝到这份"舌尖上的 鲜美"。 据了解，南航物流华东区域营销中心通过前置对接产销双方的出货计划，精准掌握蟹农与电商平台的发 货节奏，动态优化舱位资源配置与货物到港时间。在收运、组装等关键环节设立绿色通道，并安排专人 全程跟进，实现高效流转，全力保障大闸蟹的品质与鲜活。南航物流还充分发挥航线网络优势，整合上 海始发航班资源，对广州、深圳、沈阳、长春、哈尔滨等重点消费城市加密运力投放，结合高效协同的 空地联运模式，真正实现大闸蟹"从湖中到桌前"的鲜活承诺。 （本文图片均由杨家辉拍摄） 据悉，大闸蟹空运高峰预计将持续至11月底 ...