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美团骑手屏蔽恶意顾客功能全国上线,最多可屏蔽2名用户
Cai Jing Wang· 2025-11-02 10:17
Core Viewpoint - Meituan has launched a nationwide feature allowing delivery riders to block malicious customers, enhancing rider protection and ensuring a better working environment [1] Group 1: Feature Details - The "block malicious users" feature allows riders to block up to 2 users for a period of 365 days, automatically lifting the block after the period ends [1] - Riders can apply to block users after experiencing inappropriate behavior such as verbal abuse or harassment, using evidence like recordings or chat logs [1] - The system will continue to match other riders to the blocked user's orders to ensure service continuity [1] Group 2: Rider Feedback - Some riders believe this feature will protect them from further harassment, while others feel that blocking two users will not significantly impact their work due to the availability of other riders in the area [1]
官宣!美团骑手“屏蔽恶意顾客”功能全国上线:最多可屏蔽2名用户,屏蔽期为365天;网友力挺:就应该这样
Mei Ri Jing Ji Xin Wen· 2025-11-02 05:57
Core Points - Meituan has launched a nationwide feature allowing delivery riders to block malicious customers, responding to strong demands for fairness and respect from riders [1][3] - The feature enables riders to block up to two users for a period of 365 days if they experience harassment or inappropriate behavior during deliveries [3][4] - The implementation of this feature aims to protect riders while ensuring that customer experience remains unaffected, as the system will automatically match other riders to the orders of blocked users [3][4] Summary by Sections - **Feature Launch**: The "block malicious users" function has been fully rolled out in Meituan's rider app, allowing riders to apply for blocking users who engage in abusive behavior [1][3] - **Rider Feedback**: Riders have expressed mixed feelings about the feature; some see it as a protective measure, while others believe it will not significantly impact their work due to the availability of other riders [3][5] - **Industry Perspective**: Experts view the provision of more choice for both users and riders as a positive development in protecting the rights of all parties involved [4]
美团骑手屏蔽恶意顾客功能全国上线,最多屏蔽2名用户
Mei Ri Jing Ji Xin Wen· 2025-11-01 14:51
Core Points - The "block malicious customers" feature for Meituan delivery riders has been fully launched nationwide, allowing riders to block up to 2 users for a period of 365 days [1][3] - This feature was developed in response to strong demands from riders for a sense of fairness and respect, as highlighted in discussions earlier this year [1] - Riders can submit evidence such as recordings, videos, or chat logs to block users who engage in inappropriate behavior, ensuring they do not receive orders from those users for one year [1][3] Summary by Categories - **Feature Implementation** - The "block malicious customers" feature is now available across the country, allowing riders to block up to 2 users for 365 days [1][3] - The system will automatically match other riders to ensure order delivery is not affected, even if a rider blocks a user [1] - **Rider Support and Feedback** - The feature was introduced following strong feedback from riders regarding their need for more control and respect in their work environment [1] - Experts suggested increasing riders' decision-making power and improving their rights [1] - **Evidence Submission Process** - Riders can provide evidence of inappropriate behavior, such as recordings or chat logs, to support their request to block a user [1][3] - The blocking period lasts for one year, after which the block is automatically lifted, but riders can adjust their block list at any time [1]
美团闪购将联合上万个品牌建设“品牌官旗闪电仓”
Bei Ke Cai Jing· 2025-11-01 08:52
Core Insights - Meituan Flash Purchase has launched the "Brand Official Flag Lightning Warehouse," allowing brands to set up official flagship stores and providing infrastructure for instant retail [1][2][3] - This initiative represents a significant innovation in the retail sector, expanding from traditional retail brands to purely online e-commerce brands [1][2] - Deloitte's report indicates that traditional offline retail in China is expected to underperform by 2025, while instant retail is rapidly growing, highlighting the need for innovation in retail operations [1][2] Group 1: Brand Collaboration and Expansion - Over a hundred brands, including Sony PlayStation, JBL, and L'Oreal, have already joined the "Brand Official Flag Lightning Warehouse," which has been piloted in major cities like Beijing and Shanghai [2][3] - The initiative aims to transform traditional retail spaces into experience centers while enhancing online presence for brands [2] - The "Brand Official Flag Lightning Warehouse" is seen as a crucial step for brands to upgrade their retail channels and adapt to changing consumer behaviors [2][3] Group 2: Future Prospects and Market Strategy - Meituan Flash Purchase plans to expand the "Brand Official Flag Lightning Warehouse" to thousands of brands across various categories, including electronics, beauty, and household goods [3] - The company is responding to a growing demand from brands for collaboration in instant retail, aiming to facilitate their entry into this market [3] - During the upcoming Double 11 shopping festival, these brands will leverage the new model to participate in both online and offline sales channels [3]
双11品牌官方旗舰店销量涨300%,美团闪购:大促首日近800个品牌、300类商品销量翻倍
Xin Lang Cai Jing· 2025-11-01 07:31
Core Insights - Meituan Flash Sale reported significant sales growth on the first day of the Double Eleven promotion, with nearly 800 brands, including Apple, Moutai, and Meiji, seeing sales increase by over 100% year-on-year [1] Sales Performance - Official flagship stores of brands such as All Cotton Era, Leifeng, Banana Under, Logitech, and Mao Ge Ping experienced sales growth exceeding 10 times compared to regular days [1] - Over a hundred brand flagship stores saw overall sales increase by 300% [1] Product Categories - Sales of nearly 300 product categories, including mobile phones, liquor, and milk powder, grew by over 100% year-on-year, with mobile phone sales doubling and liquor sales increasing by more than five times [1] - Traditional e-commerce categories and new product categories saw explosive sales, with items like action cameras, gold, sports shoes and clothing, gaming consoles, and laptops experiencing sales growth exceeding 10 times year-on-year [1]
美团骑手App已全面上线“屏蔽恶意用户”功能,上限2名
Mei Ri Jing Ji Xin Wen· 2025-10-31 13:16
Core Points - Meituan has launched a new feature in its delivery rider app that allows riders to block malicious users who engage in inappropriate behavior during deliveries [1] - Riders can submit evidence such as audio recordings, videos, or chat logs to request the blocking of a user, with a maximum of two users blocked per rider for a period of 365 days [1] - The system will automatically match other riders to ensure that order delivery is not affected, even if a rider has blocked a user [1] Summary by Sections - **Feature Implementation** - The "block malicious users" feature is now fully operational in the Meituan rider app [1] - Riders can block users who insult, harass, or request personal information during deliveries [1] - **Blocking Mechanism** - Each rider can block up to two users for one year, with the option to adjust the list at any time [1] - The blocking period lasts for 365 days, after which it is automatically lifted [1] - **User Experience and Safeguards** - Meituan has implemented measures to ensure that user experience remains unaffected, including automatic matching of other riders to orders [1] - The company has adjusted the initial plan from three to two blockable users based on pilot feedback to prevent potential misuse of the feature [1] - During the pilot phase, user order ratings and delivery punctuality were not significantly impacted [1]
美团上线骑手屏蔽恶意用户功能,可屏蔽2人365天
Xin Lang Ke Ji· 2025-10-31 12:57
Core Viewpoint - Meituan has launched a "block malicious users" feature in its delivery rider app, allowing riders to have equal rights as users in dealing with inappropriate behavior from customers [1] Group 1: Feature Implementation - The new feature enables riders to block users who exhibit inappropriate behavior, such as verbal abuse or unreasonable demands, thereby improving the work experience for riders [1] - The feature was piloted in multiple cities in September 2023, based on prior research and feedback from riders [1] Group 2: User Experience and Rights - Riders can submit evidence like recordings or chat logs to block a user for one year, with the option to block up to two users at a time [1] - The blocking period lasts for 365 days, after which it automatically expires, and riders can adjust their block list at any time [1] Group 3: System Adjustments - To ensure that user experience is not negatively impacted, the system will automatically match other riders to the blocked user’s orders [1] - Meituan will also implement various delivery modes and subsidies to maintain order fulfillment despite the blocking feature [1]
美团上线新功能:骑手可屏蔽恶意用户
Di Yi Cai Jing· 2025-10-31 12:43
Core Points - Meituan has launched a "block malicious users" feature in its delivery rider app to enhance rider safety and experience [1] Group 1: Feature Overview - The new feature allows riders to block users who engage in inappropriate behavior such as harassment or requesting personal information [1] - Riders can submit evidence like audio recordings, videos, or chat logs to support their request for blocking a user [1] - Each rider can block up to 2 users for a period of 365 days, after which the block is automatically lifted [1] Group 2: User Experience Considerations - The system ensures that even if a rider blocks a user, other riders will be automatically matched to fulfill the order, maintaining service continuity [1]
美团推出“骑手可屏蔽恶意用户”功能
Xin Lang Cai Jing· 2025-10-31 12:43
Core Viewpoint - Meituan has launched a "block malicious users" feature in its delivery rider app, aimed at enhancing rider safety and addressing harassment issues [1] Group 1: Feature Implementation - The feature was piloted in multiple cities starting September of this year [1] - Riders can block users who engage in inappropriate behavior, such as verbal abuse or harassment, by submitting evidence like recordings or chat logs [1] Group 2: User Blocking Details - Each rider can block up to 2 users, with a blocking period of 365 days [1] - After the blocking period expires, the block is automatically lifted, but riders can adjust their block list at any time [1]
美团新功能:骑手可屏蔽恶意用户
Di Yi Cai Jing· 2025-10-31 12:30
Group 1 - The core point of the article is that Meituan has launched a feature in its delivery rider app that allows riders to block malicious users who engage in inappropriate behavior during deliveries [2] - Riders can submit evidence such as audio recordings, videos, or chat logs to request the blocking of a user, and they can block up to 2 users for a period of 365 days [2] - The system ensures that even if a rider blocks a user, other riders will be automatically matched to fulfill the order, maintaining user experience [2]