Workflow
TRIP.COM(TCOM)
icon
Search documents
北京市场监管部门约谈12家第三方火车票网络销售平台
Xin Hua Wang· 2026-02-12 06:39
Core Viewpoint - Beijing's Market Supervision Administration has held an administrative meeting with 12 major online train ticket sales platforms to address significant issues raised by the public regarding online ticket sales [1][2] Group 1: Compliance Requirements - Platforms are required to strictly implement their primary and social responsibilities, promoting a correct business philosophy to facilitate travel for passengers [1] - A comprehensive review of business models and service processes is mandated, prohibiting misleading promotions such as "accelerated packages" and "dual channels" that suggest consumers can gain priority ticket purchasing through paid services [1] - Platforms must conduct thorough checks and remove misleading promotional products from their pages, ensuring that consumers are not misled into thinking there is a specific business partnership with 12306 [1] - Clear pricing must be displayed, with significant reminders regarding the content and prices of value-added services, addressing discrepancies between displayed ticket prices and actual payment amounts [1] Group 2: Regulatory Actions - The Market Supervision Administration will intensify regulatory enforcement, targeting fraudulent ticket purchasing, inducement transactions, and price fraud [2] - The public is encouraged to monitor the services of third-party train ticket sales platforms to promote healthy industry development and maintain fair market competition [2]
北京官方约谈12家第三方火车票网络销售平台
Zhong Guo Xin Wen Wang· 2026-02-12 06:28
Core Viewpoint - The Beijing Municipal Market Supervision Administration has held an administrative meeting with 12 major platforms involved in online train ticket sales to address significant consumer complaints regarding ticket sales practices [1][2]. Group 1: Compliance Requirements - Platforms are required to strictly implement their responsibilities and adopt a correct business philosophy to facilitate travel for passengers [1]. - A comprehensive review of business models and service processes is mandated, prohibiting misleading promotions such as "accelerated packages" and "dual channels" that suggest consumers can gain priority access through paid services [1]. - Platforms must remove misleading promotional products from their pages and adjust content to avoid implying a partnership with the official ticketing platform 12306 [1]. - Clear pricing must be established, with prominent reminders of additional service costs to ensure transparency in ticket pricing [1]. Group 2: Regulatory Actions - The Beijing Municipal Market Supervision Administration plans to intensify regulatory enforcement against fraudulent ticketing, inducement transactions, and price deception [2]. - The administration encourages public oversight of third-party train ticket sales platforms to promote healthy industry development and maintain fair market competition [2].
携程集团跌超4%
Mei Ri Jing Ji Xin Wen· 2026-02-12 05:59
Group 1 - Ctrip Group-S experienced a decline of over 4% in its stock price, specifically a drop of 4.39%, reaching a price of 426.6 HKD [2] - The trading volume for Ctrip Group-S was reported at 1.8 billion HKD [2]
港股异动 | 携程集团-S(09961)跌超4% 涉网络销售火车票问题被约谈
Zhi Tong Cai Jing· 2026-02-12 05:53
Core Viewpoint - Ctrip Group-S (09961) experienced a decline of over 4%, attributed to an administrative interview regarding issues related to online train ticket sales [1] Group 1: Stock Performance - Ctrip Group-S (09961) fell by 4.39%, trading at 426.6 HKD with a transaction volume of 1.8 billion HKD [1] Group 2: Regulatory Actions - The Beijing Market Supervision Administration held an administrative interview with Ctrip and 12 other major platforms involved in online train ticket sales, focusing on misleading promotions such as "accelerated packages," "dual channels," and "remaining ticket monitoring" [1] - Last month, the State Administration for Market Regulation initiated an investigation into Ctrip Group for suspected monopolistic behavior under the Anti-Monopoly Law of the People's Republic of China [1] Group 3: Company Response - Ctrip stated that it will actively cooperate with regulatory authorities and fully implement regulatory requirements, aiming to build a sustainable market environment alongside industry stakeholders [1] - The company emphasized that all its business operations are running normally and it will continue to provide quality services to users and partners [1]
携程集团-S跌超4% 涉网络销售火车票问题被约谈
Zhi Tong Cai Jing· 2026-02-12 05:49
Core Viewpoint - Ctrip Group's stock price has dropped over 4%, currently at 426.6 HKD, with a trading volume of 1.8 billion HKD due to regulatory scrutiny regarding misleading practices in train ticket sales [1] Group 1: Regulatory Actions - The Beijing Market Supervision Administration held an administrative interview with Ctrip and 12 other major platforms involved in online train ticket sales, focusing on issues raised by the public regarding misleading promotions such as "accelerated packages," "dual channels," and "remaining ticket monitoring" [1] - Last month, the State Administration for Market Regulation initiated an investigation into Ctrip Group for suspected monopolistic behavior under the Anti-Monopoly Law of the People's Republic of China [1] Group 2: Company Response - Ctrip stated that it will actively cooperate with regulatory authorities and fully implement regulatory requirements, aiming to build a sustainable market environment in collaboration with industry stakeholders [1] - The company emphasized that all its business operations are running normally and it will continue to provide quality services to users and partners [1]
携程、京东、美团等12家平台被约谈,抢票神器亮红灯
21世纪经济报道· 2026-02-12 05:05
编辑丨高梦阳 记者丨高江虹 每到春运前,各个平台的"抢票神器"热度奇高,但今年官方对这类产品发出警示,要求平台整改。 据北京市市场监督管理局的消息,近日北京市市场监督管理局组织携程、去哪儿、飞猪、同程、美团、京东、航旅纵横、高铁管家、滴滴、高 德地图、百度地图、腾讯地图等12家涉及火车票网络销售业务的主流平台,重点围绕群众反映强烈的网络销售火车票突出问题召开行政约谈 会。 据了解, 约谈的重点平台上的"加速包""双通道""余票监控"等误导性宣传。 由于临近春节,众多消费者买不到火车票,看到一些"抢票神 器"声称能通过"全能抢票""专人抢票""极速抢票"等手段获取火车票,收取10元至几十元不等的"抢票费"。 这些抢票神器在北京市监局约谈的 12家平台上都普遍存在。 而所谓"余票监控"也不靠谱。调查中,北京市监执法人员发现涉案平台的"余票监控"功能,宣称可实时监控余票、有票立即秒杀,实则根本达 不到其所宣称的实时监控功能,仅能通过技术手段不断刷新铁路12306平台页面获取公开信息,无法提前获取或者锁定票源,也无法监控到发 放至候补队列的余票。 涉案平台所销售的"全能抢票""专人抢票"等抢票服务都会收取不同费用,消 ...
12家火车票销售平台被约谈!
证券时报· 2026-02-12 04:38
北京市市场监督管理局 近日组织携程、去哪儿、飞猪、同程、美团、京东、航旅纵横、高 铁管家、滴滴、高德地图、百度地图、腾讯地图等12家涉及火车票网络销售业务的主流平 台,重点围绕群众反映强烈的网络销售火车票突出问题召开行政约谈会。 来源:北京市场监管微信公众号 责编:叶舒筠 ツ ম 大 守 注 点 中 門 , 宣传内容,禁止采用12306图片、 文字、商标等宣传,让消费者误以 为平台与 12306 存在特定业务合 作; ● 四是认真做好明码标价,显著提醒 增值服务内容和价格,及时整改因 增值服务提示不醒目导致火车票展 示价格和实际支付费用不一致问 题. 切实保障消费者的知情权。 下一步,北京市市场监督管理局 将持续加大监管执法力度,依法严厉 打击虚假抢票、诱导交易、价格欺诈 等违法行为。同时,欢迎广大群众加 强对第三方火车票网络销售平台服务 的监督,共同推动行业规范健康发 展,维护公平竞争市场秩序。 校对: 王锦程 版权声明 证券时报各平台所有原创内容,未经书面授权,任何单位及个人不得转载。我社保留追 究相关 行 为主体 法律责任的权利。 转载与合作可联系证券时报小助理,微信ID:SecuritiesTimes ...
禁止引导付费优先购票!12家第三方火车票网络销售平台被约谈
Xin Lang Cai Jing· 2026-02-12 04:07
Core Viewpoint - The Beijing Municipal Market Supervision Administration held an administrative interview with 12 major platforms involved in online train ticket sales to address significant consumer complaints regarding ticket sales practices [1] Group 1: Compliance Requirements - Platforms are required to strictly implement their primary and social responsibilities, promoting a business philosophy that facilitates travel for passengers [1] - A comprehensive review of business models and service processes is mandated, prohibiting misleading promotions such as "accelerated packages" and "dual channels" that suggest consumers can gain priority access through paid services [1] - Platforms must conduct a thorough review and rectify any misleading promotional content on their pages, including the removal of products that mislead consumers into thinking there is a partnership with 12306 [1] - Clear pricing must be ensured, with prominent reminders of the content and prices of value-added services, addressing discrepancies between displayed ticket prices and actual payment amounts to protect consumer rights [1]
“抢票神器”亮红灯 北京市监约谈携程、京东、美团等12家平台
Core Viewpoint - The Beijing Municipal Market Supervision Administration has issued warnings to major online ticket sales platforms regarding misleading promotional practices related to train ticket purchasing, particularly during the peak travel season of Spring Festival [1][5]. Group 1: Misleading Practices - Various platforms have been found to promote "ticket grabbing tools" that mislead consumers into believing they can secure train tickets through paid services, charging fees ranging from 10 to several tens of yuan [1][5]. - The so-called "platform ticket grabbing" is actually just a referral to the official 12306 system's waiting list service, which is free and does not guarantee ticket availability [5][6]. - Claims of "dual-channel ticket grabbing" and "speed-up packages" are misleading, as they do not provide any real advantage in securing tickets when they are sold out [6][7]. Group 2: Regulatory Actions - The Beijing Municipal Market Supervision Administration has conducted administrative talks with 12 major platforms, emphasizing the need to rectify misleading advertisements and practices [1][8]. - Four compliance requirements were outlined for platforms, including the prohibition of misleading claims about paid services providing priority ticket purchasing and the need for clear pricing and service descriptions [8]. Group 3: Official Statements - The China Railway Group has reiterated that the 12306 platform is the only official online ticket sales channel and has no partnerships with third-party platforms, which may complicate ticket purchasing through these channels [7][8]. - The railway authority plans to enhance its risk control systems to monitor and manage orders from third-party platforms more effectively [7].
携程等12家平台被约谈,有何警示?
Ren Min Wang· 2026-02-12 03:52
Core Viewpoint - The Beijing Market Supervision Administration has conducted an administrative interview with 12 major platforms involved in online train ticket sales, addressing significant consumer complaints and aiming to regulate market order [1][2]. Group 1: Regulatory Actions - The platforms involved include Ctrip, Qunar, Fliggy, Tongcheng, Meituan, JD.com, and others, indicating a broad scope of oversight in the online train ticket sales sector [1]. - The regulatory body has outlined four compliance requirements, highlighting issues such as misleading advertising related to paid services for priority ticket purchasing and the need for clear pricing of value-added services [1][2]. Group 2: Industry Issues - The persistent problems in the online train ticket sales industry are attributed to a lack of transparency and fairness in transactions, driven by platforms prioritizing commercial interests over consumer rights [1][2]. - The repeated violations by some platforms suggest a systemic issue within the industry, where non-compliance has become a norm rather than an exception [2]. Group 3: Compliance and Enforcement - The regulatory interviews serve as a serious warning to the platforms, emphasizing that superficial compliance will not be tolerated and that genuine corrective measures must be implemented [2][4]. - There is a call for stricter penalties for platforms that repeatedly fail to rectify their violations, to prevent a cycle of non-compliance and to ensure consumer rights are prioritized [4].