Core Viewpoint - The recent controversy surrounding the restaurant chain Xibei involves accusations from public figure Luo Yonghao regarding the use of pre-prepared dishes, which Xibei has refuted by clarifying their food preparation processes and emphasizing their commitment to quality [1][2]. Group 1: Company Response - Xibei publicly addressed the accusations made by Luo Yonghao, stating that his claims about their dishes being mostly pre-prepared are unfounded [2][6]. - The company has released detailed production guidelines for 13 specific dishes to demonstrate their preparation methods and ensure transparency [2][7]. - Xibei emphasized that the dishes consumed by Luo do not fall under the definition of "pre-prepared dishes" as outlined by the relevant regulatory authorities [2][3]. Group 2: Customer Engagement - In response to the controversy, Xibei has opened its kitchens for public tours, allowing customers to observe food preparation processes firsthand [2][3]. - The company expressed gratitude to its customers for their support and emphasized the importance of maintaining the integrity of its brand [3][4]. - Xibei plans to provide further opportunities for customers to visit its production facilities, including its central kitchen and various sourcing locations [2][3]. Group 3: Background Information - Xibei was founded in May 1988 and has served nearly 40 million customers annually, employing over 18,000 staff members [3]. - The incident began when Luo Yonghao dined at a Xibei location and subsequently criticized the restaurant on social media, prompting Xibei's detailed response [4][6].

Core Viewpoint - The company West B is responding to public criticism from influencer Luo Yonghao regarding the use of pre-prepared dishes in its restaurants, asserting that the claims made by Luo are unfounded and damaging to its reputation [1][4]. Group 1: Response to Criticism - West B published a letter to customers addressing Luo Yonghao's accusations, confirming that his statements about the restaurant's use of pre-prepared dishes are inaccurate [1]. - The company provided detailed "operating instructions" for 13 dishes to demonstrate the actual preparation methods used in its restaurants, emphasizing that these methods reflect real on-site processing [1][4]. - Luo Yonghao dined at a West B location with a group of five, ordering 16 dishes and two bowls of rice, after which he criticized the restaurant on social media for allegedly serving mostly pre-prepared dishes [4]. Group 2: Compliance with Standards - West B stated that its dishes comply with national standards and referenced a notification from multiple government departments regarding the definition of pre-prepared dishes, clarifying that the items consumed by Luo do not fall under this definition [4]. - The notification defines pre-prepared dishes as those made from one or more food products that undergo industrial pre-processing, which does not include staple foods like frozen rice or bread [4]. Group 3: Commitment to Transparency - To enhance product and service quality, West B announced plans to open its kitchens for public tours, allowing customers to observe food preparation processes while adhering to food safety regulations [5]. - The company will also facilitate visits to its source locations, including production facilities and farms, with information about these opportunities to be shared with the public [5].

Core Viewpoint - The company West B is responding to public criticism from influencer Luo Yonghao regarding the quality of its food, specifically allegations of using pre-prepared dishes. The company asserts that these claims are unfounded and has taken steps to clarify its food preparation processes to the public [1][6][28]. Group 1: Company Response - West B officially denies the allegations made by Luo Yonghao, stating that his claims about the use of pre-prepared dishes are inaccurate [6][28]. - The company has decided to publicly release the "operating instructions" for 13 specific dishes to demonstrate their preparation methods [6][28]. - West B will open its kitchens for public tours, allowing customers to observe food preparation processes while dining in their establishments [29]. Group 2: Customer Engagement - The company expresses gratitude to its customers for their support over the past 37 years, emphasizing the collective effort of its staff in building the brand [2][29]. - West B encourages ongoing customer supervision and feedback to enhance product and service quality [29]. Group 3: Context of the Incident - Luo Yonghao visited a West B restaurant and later criticized the food on social media, claiming it was mostly pre-prepared and overpriced [3][10]. - The company conducted a review of its food quality and service following the incident, confirming the authenticity of its dishes [5][11].

"不纳入"的意思很明白：不是说你不是，而是我默认你中央厨房的出品应该是合规的，我的"通知"就不 针对你中央厨房制作的菜肴了。 普通消费者对预制的理解，可能就是"不是现做""事先做好"。罗永浩最开始吐槽说"能把现做的菜做得 全是重新加热的味道，这肯定是高科技了。"其对预制菜的认定标准似乎就是：重新加热即可食用。值 得注意的是，此前贾国龙曾提及西贝也使用预制菜，并解释说，"预制菜"指中央厨房已完成全部制作， 门店仅需加热即可出餐的菜品。 近日，网络名人罗永浩与连锁餐饮集团西贝的"预制菜纷争"愈演愈烈。9月10日，罗永浩发微博吐 槽："好久没吃西贝了，今天下飞机跟同事吃了一顿，发现几乎全都是预制菜，还那么贵。"次日，西贝 创始人贾国龙在接受媒体采访时说，西贝门店没有一道是预制菜。贾国龙还表示，罗永浩表达了对预制 菜的不满，把话说得很极端，对西贝的商誉影响很大，公司一定会起诉罗永浩。 虽是个人消费纠纷，但这次争议的确把很多消费者心中的疑问说了出来。罗永浩吃的到底是不是预制 菜，目前还没有定论。目前双方都把话说得有些满，罗永浩说点的菜"几乎全都是预制菜"，而贾国龙则 说"西贝门店没有一道是预制菜"。到底谁对谁错，如果接 ...

9月11日，西贝创始人、董事长贾国龙表示："西贝没有预制菜，罗永浩作为一位具有影响力的人物，把话说得很极端，对我们的商誉影响很大，并损害我们 的品牌形象。我们会走法律程序，一定会起诉他。" 9月12日，这场西贝与罗永浩之间的"纷争"仍在持续升温。罗永浩公开发布了10万元悬赏，征集西贝使用预制菜的"真凭实据"，呼吁了解西贝内幕的现役或 退役员工通过私信与他联系。"如果有录像之类的法律上可以采信的真凭实据，奖励10万元。"而西贝宣布，从9月12日起在全国所有门店上线"罗永浩菜 单"，顾客可以随时进入后厨参观菜品制作全过程。西贝还发布致顾客的一封信。信中称，经确认，罗永浩在微博中对西贝的指责不实。 双方"各执一词" 9月10日，罗永浩在其微博吐槽称："好久没吃西贝了，今天下飞机跟同事吃了一顿，发现几乎全都是预制菜，还那么贵，实在是太恶心了。希望国家尽早推 动立法，强制饭馆注明是否用了预制菜。" 对此，西贝客服人员表示，门店招牌菜牛大骨为"每日现煮"，莜面系"门店手搓"，炒菜使用"新鲜蔬菜现场炒制"。 需要注意的是，此前贾国龙曾公开为预制菜站台，称"好菜全是预制出来的，预制菜是未来的大趋势。"贾国龙承认，此前自己确实 ...

Core Viewpoint - The article discusses the public dispute between Luo Yonghao and Xibe, where Xibe refutes Luo's claims about the transparency of their pre-made dishes and takes steps to demonstrate their food preparation processes. Group 1: Company Response - Xibe issued a letter to customers confirming that Luo Yonghao's accusations on Weibo were unfounded and provided detailed production guidelines for 13 dishes [1][4]. - The company announced the opening of its kitchen for public tours, allowing customers to observe food preparation while dining [1][4]. Group 2: Transparency Measures - Xibe will publish the "operating instructions" for the preparation of specific dishes, including ingredients and cooking processes, to enhance transparency [1][4]. - The company plans to open various production sites, including the original ingredient sources and central kitchens, for public visits [1][4].

Core Viewpoint - The company XIBEI has publicly responded to accusations made by influencer Luo Yonghao regarding the use of pre-prepared dishes in their restaurant, asserting that the claims are unfounded and providing detailed production processes for 13 dishes to clarify their cooking methods [1][3][4]. Group 1: Company Background - XIBEI was founded on May 29, 1988, and has maintained a commitment to sincere hospitality for 37 years, serving nearly 40 million customers annually and supporting over 18,000 employees [1]. - The company expresses gratitude to its customers for their support and emphasizes the collective effort of its staff in achieving its current success [1]. Group 2: Incident Overview - On September 10, 2025, Luo Yonghao dined at a XIBEI location and later criticized the restaurant on social media, claiming that most dishes were pre-prepared and overpriced [2]. - XIBEI's team conducted a review of the quality of dishes and service following the social media post, leading to a detailed examination of the production processes for the dishes mentioned [3]. Group 3: Response to Accusations - XIBEI firmly opposes the inaccurate accusations made by Luo Yonghao, stating that they will not tolerate such claims from influential public figures [3]. - The company has confirmed that the accusations regarding the preparation methods of the dishes are incorrect and has publicly released the "operational guidelines" for the preparation of 13 specific dishes to demonstrate their cooking processes [4].

Core Viewpoint - The recent controversy surrounding the restaurant chain Xibei involves accusations of using pre-prepared dishes, leading to public backlash and legal threats from the company's founder [4][5]. Group 1: Company Responses - Xibei's CEO, Jia Guolong, stated that the company does not use pre-prepared dishes as defined by national standards, asserting that all their dishes are freshly made [4]. - Following the accusations from influencer Luo Yonghao, Xibei conducted a review of their food quality and service, confirming that the claims made by Luo were unfounded [5]. Group 2: Public Reactions - Luo Yonghao criticized Xibei for serving mostly pre-prepared dishes during his visit, calling for legislation to require restaurants to disclose the use of such items [4]. - Luo announced a live stream to discuss the controversy, emphasizing that his goal is to promote transparency in the pre-prepared food industry rather than to attack Xibei or its founder [4]. Group 3: Industry Context - The incident highlights ongoing discussions in the restaurant industry regarding the use of pre-prepared ingredients and the need for clearer regulations to inform consumers [4].

21世纪经济报道记者 贺泓源 某种程度上，在创始人、CEO贾国龙的参与下，西贝跟预制菜越绑越紧。 虽然，这公司不想掺和任何预制菜概念。2025年9月12日，在微博热搜上，西贝、罗永浩、预制菜成为高频词。比如罗永浩奖励 10万征集西贝预制菜线索、罗永浩晒报告称西贝预制菜超80%等热搜词汇。 9月10日，罗永浩发微博公开吐槽西贝。"好久没吃西贝了，今天下飞机跟同事吃了一顿，发现几乎全都是预制菜，还那么贵。 希望国家尽早推动立法，强制饭馆注明是否用了预制菜。"他称。 对此，贾国龙强势反击。 他表态，罗永浩发言对西贝商誉影响非常大，将走法律程序进行起诉，但他本人不会回应罗永浩。 罗永浩晒报告称西贝预制菜超80%的观点来自，人民网研究院在2023年发布的《预制菜行业发展报告》，其中援引《2022年中 国连锁餐饮行业报告》数据显示，真功夫、吉野家、西贝等连锁餐饮企业预制菜占比达80%以上。 矛盾激化 对于西贝预制菜，在9月11日，贾国龙在媒体沟通会上表示，西贝没有任何一道预制菜。 他同时称，罗永浩的发言对西贝商誉影响非常大，将走法律程序进行起诉，但他本人不会回应罗永浩。 贾国龙认为，预制菜国家有标准，和有预制工艺是两回事 ...

Core Facts - The incident involves the public disclosure of a consumption bill by Xibei's founder, which details a total expenditure of 830 yuan for a group of five, averaging about 166 yuan per person [3][4] - The bill includes 15 dishes, with notable items such as grassland tender roasted lamb chops (119 yuan) and fragrant roasted fish (89 yuan) [3][4] Company Response and Actions - Xibei denies using pre-prepared dishes, asserting that all core cooking processes occur in-store, aligning with national definitions of pre-prepared food [5] - The company plans to sue Luo Yonghao for damaging its reputation with claims of using pre-prepared dishes and has introduced a "Luo Yonghao Menu" featuring dishes he ordered, promising a "money-back guarantee" if customers are unsatisfied [6] Controversy Focus - There is a disagreement over the definition of pre-prepared dishes, with Xibei arguing that their offerings do not fit the national criteria, while consumers generally perceive any non-on-site preparation as pre-prepared [9] - The pricing of Xibei's dishes has sparked debate, with supporters claiming the average price is reasonable for first-tier cities, while critics argue that portion sizes and value for money are lacking [10][11] Industry and Public Opinion Impact - The incident highlights a crisis of consumer trust in the restaurant industry, reflecting a conflict between industrialization and consumer rights, with public sentiment largely supporting Luo Yonghao [13] - Xibei's public relations strategy, including opening kitchens and disclosing financials, has been viewed as both proactive and problematic, intensifying public backlash [14] - The introduction of the "Luo Yonghao Menu" has been criticized as a marketing tactic to divert attention from the pre-prepared food controversy [15] Regulatory Implications - The debate may lead to clearer regulations regarding the labeling of pre-prepared dishes, as current standards are seen as ambiguous, potentially enhancing consumer rights [17]